Triple M Hotel

The rooms are comfortable and extremely clean and new.

Firstly, when we arrived the receptionist attempted to keep our passports for the remainder of the evening, when we refused he became defensive and immediately backed down. Also, there was no air conditioning, this was unacceptable given the fact that the hotel was described as having a 4 star rating. When we asked the hotel about this they were extremely unhelpful and were quite rude. Furthermore, there was no kettle in the room or implements to use in the kitchen as was described on the booking form. Lastly, the hotel visa machine was not working and we had to pay in cash and as such were charged an unacceptably high exchange rate. The hotel were also dismissive and rude when we pointed out this. In short, I would not recommend this hotel under any circumstances.