Ultra Hotel Buenos Aires

Comfortable bed. Great decor

It’s a fraud; false adverting by the property and thereby implicating booking.com The pool is nothing like it’s appearance in the photos. The deck area is not at all as fancy as it’s presented on booking.com. In fact it seems that the pool itself has not been cleaned for months, it’s filthy. None of the reception staff have denied this either. Being a contained body of water (also with no apparent function of pumping) it’s most likely a health hazard. I am frustrated by the state of the pool (my search criteria for 90% of my bookings) and appalled by the utter lack of will shown by any of the staff to fix it. Then there’s the wifi, which is slower than a carrier pigeon and drops out every 5/10 mins.This hotel purports to be high grade, I’ve been having to spend time in other local hostelries in order to get business and life organised. The above two points are not 21st century spoilt; if a service is offered, you expect it to be delivered. A couple of other points; the bedside lamp doesn’t work. The towels are pathetically folded. The shaving mirror is about to fall off the wall, and therefore will undoubtedly smash into a million shards in the bath of the next poor occupant. Given the current circumstances of the country and the “need” to do business, you would have thought that they would care for these details which would help bring the hotel into the category to which it aspires. For now, whilst no one gives a utter monkey for the place, it’s becoming tired and knackered. Shame.