The second room we were placed in was clean and well taken care of.
The first room that we were put in had been smoked in. I called downstairs to be placed in a non-smoking room and was informed that the hotel was smoke free. That meant that the housekeeper didn’t bother to inform the head housekeeper or front desk to pull it from sales. This surprised the front desk. The front desk clerk put us into a different room and all was well.... except that they didn’t set our second set of keys correctly, so the next day we had to travel back downstairs to get the keys corrected. The front desk clerk said that the person that made the second set of keys didn’t check for a checkout date; but she was the one that made both sets of keys. All in all, attention to detail was not part of our experience. I also found it strange that the TVs didn’t have HDMI connections, but that may be an ethnocentric thing as far as hotels go.
Comfortable bed, very quiet hotel, no traffic noise that we could hear at night.
Overall it is a good place to stay.
Made the reservation. One hour later had my meetings changed. They would not allow me to change it by one night. Called the manager and left messages, no one would even return my call.
We were able to have guests in our room and not have to sit on the bed to visit. Quiet, clean and comfortable.
We were NOT told at check in that we could get a $2.00 discount on the breakfast at that time. The waiter told us as we were getting our bill but there was no discount granted then. We found the restaurant to be very expensive.
I like the staff. They are friendly and helpful.
Breakfast was not included with the price of our room. We have to go out to find our own food. The restaurant inside the hotel was very expensive for the quality and quantity of food ordered. We decided not to go back there for another meal. Slow service too.
We stayed here for our trip to Mt Seymour. We got in at dinner time and there is a cactus club and Boston pizza right in front of the hotel. Also a tim hortons for our early morning drive to the mouton :) Our room was awsome for the price :)
Great for a family and the suite they put us in was very great. The sofa bed was separate from the main bedroom and so people who want privacy could stay there. It fit us very well. A little bar sink and full frig was excellent . Staff was highly accommodating and the girl at the front counter multitasked like you wouldn't believe. A great stay.
Sounds and broken fixtures aplenty
Proximity to skytrain
Toilet float assembly not working, running too long, wasting water, sink stopper didn't work at all (pulled lever right out of the back when I pulled it up to fill the sink). There has to be minimal, if any, sound deadening between floors, I stayed at this hotel years ago on a fairly regular basis and would not stay there again.
Rooms were a decent size
Not very organized didn't have reservation. Once they found it was ok Overpriced
Bath tub was gross, building was old, no tv in seating area
old but steady
The place is tired and the staff - well . English is not their first language. The A/C was off most of the time so it was sticky from the time you entered the worn out elevator till you get into your 20 year old room. The 12 year old TV'S are the newest part of your stay.
Clean room Comfortable bed
No coffee in room TV remote not working beverage containers left on hallway window sills stairwells were in need of cleaning and painting
great location, clean, friendly
no wireless internet in rooms
Nice, clean, spacious rooms and hallways!
Stairs only from rear parking lot to lobby -- no elevator
I love the friendly service the room was absolutly fabalous great environment
when the maintance man wanted too come in the room for maintance
Executive Suites Hotel Metro Vancouver sijaitsee bisnesalueella, ja Burnaby Hospital (sairaala) ja British Columbia Institute of Technology (koulu) sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on ilmainen kiinteä internetyhteys, ympäri vuorokauden auki oleva business center ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen pysäköinti.
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