Oasis Cancun Lite

Pool

Terrible customer service. Not what I would consider an all Inclusive hotel. Could not get any bottled water, very small food portions. Could only eat in the restaurants. You could not take food with you. A lot of extra charges. Way to many young drunk kids. Bartenders really didn't want to serve you unless you were young,drunk or tipping every single time. Unless you are 18-21 and don't know any better, I would not recommend this hotel!

The location was nice .

This is not really an all inclusive resort. There are hidden charges for lots of things ( example Beach chairs and room service ). There is no air conditioning in the hotel and The rooms have terrible air the barely works. We upgraded which wasn't Worth it at all. The entire experience was pretty awful and I would Not recommend this place to anyone .

Location is okay, at its best. Away from the clubs but close enough to take public transportation (bus).

Food is very bad. Staff are rude. Drinks are not available at all times. I had to walk from bar to bar just to get a soda. Beach is not prepared for bathing, waves are rough. Someone almost drowned. Lifeguards are not paying attention. Room are disgusting. It smells like mold and its dirty. We were a group of 18 people and non of us had an okay room.

The pool

Everything! From the minute I arrived outside, not even inside the resort, there were several issues. They overbooked us and did not have a room for us. They wanted us to completely relocate to a different hotel but we refused. We paid a good amount of money to have the advantages of an all inclusive but didn't relieve them here. The poor was not good and they were very stingy when it came to The alcohol. When trying to get a drink, if you weren't throwing dollar bills at them they ignored you or gave you one drink and told you to get away. My advice, if you're looking for a clean, quiet place with good food, service and drinks DONT STAY HERE!