Omni Cancun Hotel & Villas

Foods were good. Location was perfect where is near the Museum and some shops. Rooms and bathroom were clean enough and the both directions (lagoon and ocean) have nice view. Although it was stated in previous comments, WiFi was good enough. The front desk was helpful.

The beverages were lower quality, You should state the good quality brands while ordering a drink. The pool is not swimmable since it is very shallow. Also you should make a reservation for some restaurants (Asian, Mexican and Italian) between 10AM - 4PM. Sometimes, the restaurants are filled when trying a reservation even at 11AM. Consigliere was not friendly.

All the staff at the hotel really took their time to try and learn and remember your name. Made you feel cared about and like you were the number one priority. I never wanted to leave honestly and I would go back in a heart beat!

We have a limited budget and the OMNI CANCUN has a great value of money and we enjoy the trip. The buffet for breakfast and dinner are super good. We love the coffee and cakes there. Staffs are very helpful. The beach is right in front of the hotel and the balcony view of the ocean from our room is gorgeous. There are convenient stores next to the hotel which is very helpful.

There is a limited selection of restaurants especially for dinner. We are disappointed with the Italian and Asian restaurants.