kaupungin Cancún hotellit

Cancún hotellia

Etsi sadoilta matkailusivustoilta kerralla hotelleja kohteessa Cancún

Cancún, Quintana Roo, Meksiko
Tulopäivä
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Hyvä tietää

Matalasesonki

kesäkuu Halvin kuukausi yöpyä keskimääräisen 7 % hinnanlaskun myötä.

Huippusesonki

joulukuu Kallein kuukausi yöpyä keskimääräisen 34 % hinnan nousun myötä.

Keskim. hinta (viikkoyö)

203 € Keskimääräinen su - to hinta edellisen2 viikkojen ajalta.

Keskim. hinta (viikonloppuyö)

204 € Keskimääräinen pe ja la hinta edellisen2 viikkojen ajalta.

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Cancún - missä yöpyä?

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Eniten suositellut Cancún hotellit

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Iberostar Cancun - Cancún - Rakennus
1
8,5 Erinomainen (112 arvostelua)
333 €+
Tiedot Arvostelut
Delfinesin ranta sijaitsee 4 minuutin kävelymatkan päässä ja El Reyn rauniot 12 minuutin kävelymatkan päässä majoitusliikkeestä. Käytössäsi on ympäri vuorokauden auki oleva business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Tämä majoitusliike tarjoaa asiakkailleen 10126 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet. Käytössäsi on lentokenttäkuljetukset. Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen valet-pysäköinti kuuluu myös palveluihin.
9,6 Erinomainen
Plussat: The hotel grounds where beautiful and very well taken. The food was of good quality and with variety. The breakfast was vast and for different tastes.
Miinukset: The service in the Buffet restaurant (El Viejo Laguito) could have been better. They have a lot of tables with not too many people assigned to them. After the second day I started sitting outside, and there are less tables being tendered by a waiter, from that point onward it all worked.
7,5 Hyvä
Plussat: The staff were amazing and very friendly. Kids club was awesome! My 8 year old didn’t want to ever leave.
Miinukset: I didn’t like the food and that the pools closed at 8pm. Also my teenagers did have a great time. They didn’t have any organized activities specifically for them to meet other teens.
10,0 Erinomainen
Plussat: Beautiful Pool, beautiful beach, very friendly and talented staff, the food was great, drinks were great.
Miinukset: No top shelf alcohol choices.
4,6 OK
Plussat: Some of the staff people were very nice.
Miinukset: 1. I paid to much money for my kids. I traveled by myself with my two daughters and paid for three adults. 2. The bathtub was broken. 3. The pools were dirty, I asked twice the staff to clean the pool. 4. The TV in the room didn’t work well. 5. Some of the staff were not to nice. 6. I though that the hotel will make a big effort to fulfill our expectations due to the conditions of the sea and the security problems the have in Cancun.
10,0 Erinomainen
Plussat: Friendliness of staff/drinks/food/beach/pools
Miinukset: Some things weren’t fixed soon/had to report several times.
7,9 Hyvä
Plussat: Show at night was fantastic!
Miinukset: Cleanliness of room, hotel needs updating all around, power went out last day and it was miserably hot. Did not like we could not order food to the pool or beach area.
9,0 Erinomainen
Plussat: The staff were fantastic and enthusiastic!
Miinukset: Maybe a little more urgency in getting the small elevators back up and running as the stairwell is Emergency only.
10,0 Erinomainen
Plussat: We were very pleased with every aspect our stay at the Iberostar Cancun.
8,8 Erinomainen
Plussat: The all staff area’s is very humble except front desk staff. Monica from the Antiguo Lago restaurant is very nice person and complacent.
Miinukset: The front desk staff they don't have empathy.
8,0 Erinomainen
Plussat: Nice and helpful people, very good food (with one exception)
Miinukset: Slow elevators, horrible Japanese restaurant
Grand Park Royal Cancún - Cancún - Rakennus
2
8,7 Erinomainen (827 arvostelua)
256 €+
Tiedot Arvostelut
Cancúnin interaktiivinen merimaailma ja La Islan ostoskeskus sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Tämä majoitusliike tarjoaa asiakkailleen 700 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet. Palveluihin kuuluu ilmainen valet-pysäköinti.
10,0 Erinomainen
Plussat: Our first time in Cancun we really enjoyed our short stay the hotel staff and facilities were excellent we would definitely stay here again if we decide to visit Mexico again .
Miinukset: No complaints enjoyed the experience.
5,3 OK
Plussat: Location and some services.
Miinukset: Room is not quite comfortable. Small bathroom, TV didn't work all the time and shower wasn't very good. Hotel is ok but for the price I espected much much more.
7,5 Hyvä
Plussat: We liked the location, the pools, and facilities. Gabino Bartender at Coco Bar was amazing! We liked the idea of healthy juice bar.
Miinukset: Unfortunately, we did not like the food at all.
10,0 Erinomainen
Plussat: Love entertainment staff Ubaldo manager of food and beverages was amazing! Super clean resort Multiple jetted showers the best!
6,8 Hyvä
Plussat: + Property: Nice landscaping, beautiful beach front, excellent "adult only" pool. Overall it was nicely maintained. Royal tower room was beautiful with a large balcony, huge bathroom, couch/sitting area, and unobstructed view of the ocean. + Staff: Bartenders & wait staff at the adult pool and rooftop bar were awesome. Waiters at all of the restaurants were good. Cleaning/maid staff were excellent and kept our room looking spectacular everyday. The Royal Tower concierge (Gabriela) was very helpful with accommodating a special request we had. + Food: Good variety. Dinner at the Oriental, and breakfast buffet were the best meals we had during our stay.
Miinukset: - Property: **BEWARE** when booking that this resort goes by "building type" and not "room type." I thought we had booked a room with a King bed but was told there were none available, but we could upgrade to a "Royal Tower Room" with a King for $240 USD. After much frustration and back and forth with person at the front desk, he offered us a "COMPLIMENTARY UPGRADE" to the "Royal Tower Room".......for $50 USD cash he put directly into his pocket. Also -- the 1 and only hot tub was located near the family pool and was filled with young children everyday. There was feces sitting on the steps to the hot tub that were there for at least a half hour before someone pointed them out to maintenance and they were cleaned up; absolutely gross. And if you're looking for late night activities, you'll have to leave the resort because the last bars closed at 100 AM. - Staff: They always seemed to be trying to sell you on something. Beware, the workers in the lobby are not the actual concierge (even though they will tell you they are), they are actually selling timeshare. The real concierge is the opposite direction, near the elevators/banquet hall. Wait staff at the restaurants generally would not refill our water glasses unless we specifically asked them to. - Food: Quality was "OK". There was nothing I would go back for.
8,5 Erinomainen
Plussat: Everything was amazing! All the staff were amazing, except check in boy. Restraunts are amazing and great service! Bell boys are super amazing and very friendly. Room service was great and loved how polite they were.
Miinukset: Checking in was horriable! After traveling 8 hours and having a young man that seemed very irritable and didn't seem he liked his job to much, was a little frustrating. We received nothing paper wise or conversation about things to do or any info about the resort. No towel cards, maps, agenda paper, nothing!! Just a room key. Check out was good. Thank goodness it was a different person. Not really any activities at night though.
7,9 Hyvä
Plussat: The staff and pool were great and the food was fantastic. Plenty of options to keep dinning from becoming repetitive. Adrienne was attentive and warm when we would return to the Cocay restaurant. The cleaning staff was always prompt and never returned to a room that had yet to be cleaned. It is conveniently located to the ferries that would take you to Isla Mojeres as well as Market 28.
Miinukset: The hot tub is not and was never hot. We were told that “the electronics must be broken” but no feeling that it would be remedied any time soon. The waves in this area are clearly a perpetual issue as previous reviews have suggested. The entire time we were there there were only small slivers of beach that would have a yellow flag and allow you to enter but with waves from 1’- 4’. The ruins are a drive at 1.5hrs to Tulum and I would suggest doing your homework in what tour you take as all vehicles are not created equal. The van we rode on was almost without shocks and the ride was on the rough side. Snorkelling in the cenotes is a must do. The rappelling and zip lines were a blast.
10,0 Erinomainen
Plussat: All the property
Miinukset: Beds on the bech only for gold bracelet
9,0 Erinomainen
Plussat: The Ocean View from our room. Just breathtaking! The room was large enough that my girlfriend and I didn't feel too crowded.
Miinukset: Well, we were only able to stay two nights instead of the five originally scheduled, due to mandated border closures. Also, I thought that would have had more places to eat there at the resort.
7,0 Hyvä
Plussat: The View was wonderful. the Food was very good. The waiters & Waitress's were exceptional.
Miinukset: The push to sign up for a club membership. The check-in clerk did not have all of out Information. they said they could not see our information. I was told we were upgraded & I said I already paid for an upgrade , our room was not an upgrade.
2,7 Keskinkertainen
Miinukset: Old, ugly hotel, food unatable especially (Oriental and Italian restaurant), lots of young, drunk noisy people. Rooms tidy but IBIS style, no shower cap (even on request), no shower gel only soap. Defenitely not a 5* hotel. After arrival they put a plastic bracelet on your wrist, and you can not take it off for the whole stay (including sleep, swimming, tanning, etc) Very annoying.
6,6 Hyvä
Plussat: Pools, nice views, pool staff very nice. Plenty of options for cable tv. Good location.
Miinukset: While polite, reception and restaurant staff completely lacked charm of any kind and I actually found them quite intimidating. The dinner buffet was fairly revolting, not many options for other food, which was always cold by the time you received it by the pool. After giving it a couple of tries, we ended up always having to leave the hotel to get something decent to eat.
8,0 Erinomainen
Plussat: location is excellent. Paradise.
8,0 Erinomainen
Plussat: The hotel was fantastic! The food was good, and everything was nice and close. I would definitely stay here again.
Miinukset: I didn't like that my booking hadn't gone through and the price was different than advertised.
8,0 Erinomainen
Plussat: the cleanliness of the room and good location. Also swimming pool is very beautiful and the staffs are very very kind and polite.
Miinukset: nothing.
Seadust Cancun Family Resort - Cancún - Rakennus
3
8,3 Erinomainen (136 arvostelua)
302 €+
Tiedot Arvostelut
Aquaworld ja El Reyn rauniot sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on ilmainen kiinteä internetyhteys, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Palveluihin kuuluu ilmainen valet-pysäköinti.
5,0 OK
Miinukset: picture is much better
8,8 Erinomainen
Plussat: Oceanfront room was amazing - beautiful, spacious, clean. The private jacuzzi on the balcony facing the ocean was spectacular. Location of restaurants and pools were easy to navigate and convenient. The staff were friendly and personable. Great service, great staff, great deal. I have already recommended to friends and family!
Miinukset: I wish there were more adult and nightlife activities available. I understand it’s a family resort though, so it makes sense that majority of things are more family friendly. I also wish the beach area sectioned off for the hotel was bigger.
7,0 Hyvä
Plussat: Breakfast, lunch and dinner meals were ok, but were the same everyday unless you went to a specific themed restaurant.
Miinukset: Cocktails at the bar were poor. Very sweet and almost no trace of alcohol.
8,2 Erinomainen
Plussat: the ocean view from the room was beautiful .
Miinukset: last 10 years I went to Cancun every year and Parnassus was the only resort that did not have mini refrigerator with drinks on it. We drink a lot of water during the night and early morning and it made our stay uncomfortable.
5,7 OK
Plussat: Room was very large, decent amenities. View from room was good. Beach adjoining hotel was beautiful. Adult pool wasn't bad, but was on lagoon side. Should be on ocean side. Put the kids on the lagoon side
Miinukset: Food was average at best Bars were open sporadically When it rained it was like walking through a rainforest--only problem was I was indoors!
10,0 Erinomainen
Plussat: Organization and the staff was kind. Always answer questions and provide solutions.
1,0 Heikko
Plussat: The facility and beach
Miinukset: We had problem since we arrived at this place was the horrible experience of our life. They lock us out of our room for couple times and we had a fight because my brother in law pay as a gif and they want he at the front desk to show the credit card...
10,0 Erinomainen
Plussat: Weather
10,0 Erinomainen
Plussat: The welcome with refreshments, the cleanliness of the hotel/facilities, how polite and courteous the staff are, the variety of restaurants, bar service, the beach and pools, the kids club, the spa. We loved every minute we spent at the hotel. Definitely recommend if traveling with children. Overall, i would like to highlight the quality of service provided by the staff. They were approachable, welcoming, friendly, informative, humble, and caring.
Miinukset: Loved everything about the property.
3,0 Keskinkertainen
Plussat: The entertainment staff were excellent. There was so much for everyone to do, from beach soccer, water polo, water aerobics, the list is endless.
Miinukset: Where to start? Checking in we were told that our room had only been booked for 2 adults even though we have booked the family room. We were charged an additional $1000. We were then directed to a group of staff who were to tell us about the resort facilities. We were told that there was a special breakfast for us the following morning to welcome us as first time guests. We turned up for our special breakfast at 8:30am and sat waiting in reception. 30 minutes later i told them i wasn't interested, as the kids were getting hungry and they didn't want to sit in the foyer all day. I had my suspicions that we were being dragged into a time share sales pitch anyway. When we told them we were leaving, we felt enormous pressure to stay. The sales people followed us and made us feel very uncomfortable. To keep the peace we agreed that my husband and i would attend as it was only a 40 minute presentation. The presentation went for 4 hours. We were only staying at the resort for 3 days, so we wasted most of the first day trying to get away. We were very clear from the very beginning that we were not interested and that we needed to leave, but the pressure kept on coming. We finally escaped well after the 4 hours, and went to the pool with the kids. The resort is all inclusive, and I went to the bar to get a well deserved drink. Here I noticed that the glasses used at the bar were not washed by machine. They were simply thrown into a tub of water and swished around a bit. Certainly not enough effort or soap to remove any germs that had been on them from all of the people who used them before. I even saw people taking dirty glasses from the bar to use as cups for the post mix machines. I was nearly sick. Everything felt dirty. Our room was covered in dust. The shower had mould, there were piles of dirty room service dishes in the hallways and stairwells. It is sold as a 5 star resort, but i have stayed in better 3 star resorts.
9,4 Erinomainen
Plussat: Beautiful place and great services!
Miinukset: The only bad thing is that we waited almost 3 hours to get our room ready.
7,7 Hyvä
Plussat: We like the food....it was amazing!!! Lots to chose from.
Miinukset: We didn't like the fact after getting there on time for check in (check in is at 3pm) they told us, our "room" wasn't ready, until 4pm!!!!....woow really...after many times checking to see if our room was ready, finally 40 mins later they gave it to us...now check out, same line for check in/check out....people were getting impatient. we only needed our check out pass (we turn in keys early am, to avoid line) but still end up waiting in line!!!...
4,7 OK
Plussat: Only the beach
Miinukset: the rooms are not clean, the kids club is from 18 months and they did not mention that on the website or on the phone, the food is served mostly cold because of the big amounts of the client the only good food was at the morning in the buffet, the sushi was terrible the fish looked really old, the swimming pools were looking really dirty especially the pool bar swimming pool, we had had an upgrade to the suite but the suite wasn't clean the bathroom was really dirty the shower was full with blue mold
7,0 Hyvä
Plussat: All inclusive, good variety of food. Best choice for families with kids.
Miinukset: On the right side of hotel is very noisy electricity station. No minibar in the rooms
6,3 Hyvä
Plussat: It's a great all inclusive resort for the whole family, they have activities for everyone.
Miinukset: The food is far from great, in all the restaurants is like generic and standard, and the Japanese restaurant is the worst i've ever had.
Grand Oasis Palm - Cancún - Makuuhuone
4
7,7 Hyvä (367 arvostelua)
227 €+
Tiedot Arvostelut
Tortugan ranta ja Delphinus Dreams -delfiinikeskus sijaitsevat 10 minuutin ajomatkan päässä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Palveluihin kuuluu ilmainen pysäköinti.
3,0 Keskinkertainen
Plussat: The location was good, right near the port for the boats to Isla Mujeries. It is a resort designed for families with children. Our daughter liked the pools. The adults were able to get drinks in a timely manner.
Miinukset: During the day, we found bugs in the shower. That was bad, but one night one of us got up to use the bathroom, and there was a huge amount of cockroaches and bugs in the shower. It was disgusting. Our toilet also clogged up three times. They said they fixed it, but it kept on happening. After a day or so, we had to use the public restrooms in the common areas, and there were signs near the toilets telling us not to put toilet paper in the toilet. I guess even toilet paper clogs up the toilets. I don't think it's too much to ask to be able to flush toilet paper down a toilet without it getting clogged up. The beach was not the nicest beach that you would expect in Cancun. The only time we went in the water was to use the resort's kayaks (which was nice, but there wasn't far you could go with the kayaks). The only times we swam was in the hotels pools. The food at the buffets was not good. I am not a picky eater, but after a day, the only thing that I was able to eat at the buffets was the plain rice. The rest was warmed over and flavorless.
6,0 Hyvä
Plussat: Good food, huge range and many locations, not too sophisticated Good and quick responses from housekeeping Clean, quiet beach with shallow water (nothing to see with snorkel)
Miinukset: Fridge didn't work, noisy aircon even when not in use Noise from entertainment, and corridor, next room Reception and concierge staff awful - disinterested, unhelpful, like saying no a lot Queues for drinks, which are low quality Ice creams hidden and poor Entertainment very ordinary
8,0 Erinomainen
Plussat: The variety of restaurants : Careyes and the white box. Good breakfast.
Miinukset: No quilts for the beds and it gets chilly at night.
8,8 Erinomainen
Plussat: The food was good
Miinukset: The place was very 70s looking
5,0 OK
Plussat: Liked the location but too many kids.
Miinukset: Food was not good.
6,0 Hyvä
Plussat: All inclusive
Miinukset: I called the hotel 2 months before the arrival to make sure about age policy for children and they gave me a WRONG information. They said the policy for children is up to 18 years old. But the receptionist said I had to pay extra for a 14 years old child. I sent email to the Manager and he never gave me any response and I still waiting. Besides, Getaroom.com offers on its website the reservation with 17 years old children policy. So confused and disappointed.
6,0 Hyvä
Plussat: Kids club flexibility, La Bamba dining, the beach, coffee shop. Beautiful beach, good kids swimming pool. Nice getaway where you can just be lazy and hang out.
Miinukset: Staff not very friendly - they did their job, but not really with a smile most of the time. Housekeeping was inconsistent - sometimes room didn't get cleaned, usually it was partially cleaned. Food inconsistent. Don't try the pasta bar, so overcooked as to be mush. La Bamba was good, though. Hard to figure out their schedule - would be nice if they posted schedules for shows and things somewhere.
8,0 Erinomainen
Plussat: Cleanliness and friendly staff.
Miinukset: Arranging excursions. Staff was incompetent and inconsistent with pricing.
8,0 Erinomainen
Plussat: Style. How it looked like.
Miinukset: Food and beach. Beach is better in the open water which is on the other side
10,0 Erinomainen
Plussat: Great resort for family with kids/teens. Great service/ staff.
Miinukset: Need reservation for ala carte restaurant which filled up quickly. So need to get in line 30-45 mins before 4:00 pm.
8,0 Erinomainen
Plussat: The location was great. Right on the beach and nearby to other hotels. Pool was nice too.
Miinukset: The refrigerator in our room did not work. We told the hotel twice about it but they never did anything about it. We stayed five days so we wanted to keep cold drinks in our room, but couldn't.
5,0 OK
Miinukset: The food was terrible. Some staff nice. Some not so nice.
Live Aqua Beach Resort Cancun - Cancún - Rakennus
5
9,2 Erinomainen (172 arvostelua)
508 €+
Tiedot Arvostelut
Cancúnin interaktiivinen merimaailma sijaitsee muutaman askeleen päässä ja La Islan ostoskeskus sijaitsee 5 minuutin kävelymatkan päässä. Käytössäsi on ilmainen kiinteä internetyhteys, ympäri vuorokauden auki oleva business center ja ilmaiset sanomalehdet aulassa. Palveluihin kuuluu ilmainen valet-pysäköinti.
10,0 Erinomainen
Plussat: Very upscale beautiful resort. The best food, prepared elegantly. the nicest and most attentative staff you could ever meet. beautiful beaches and pool area. one of my favorite spots on this planet
Miinukset: that I couldn't stay longer
10,0 Erinomainen
Plussat: The genuine friendliness of all the staff. Very clean facilities.
Miinukset: Didn’t like the vacation club being somewhat intrusive to our time.
10,0 Erinomainen
Plussat: The variety of restaurants, the staff, the quality of the food, the beach, everything!
Miinukset: Nothing!
10,0 Erinomainen
Plussat: The hotel had a fresh clean feel, friendly staff and great food and amenities
Miinukset: I wish the hotel could’ve accommodated our group of friends and been closers together, because the elevators were sometime slow
9,0 Erinomainen
Plussat: Food was good, some places even great... Rooms were very comfortable, service was great
Miinukset: Felt like they were constantly trying to sell you something, additional things you can buy
7,0 Hyvä
Plussat: The food was amazing
Miinukset: The hotel was under renovation. No one at the check in mentioned anything about it and put up in a room directly under it.
9,0 Erinomainen
Plussat: The resort is very beautiful (especially inside). I had the King ocean front view room which was big, clean and with an amazing comfortable bed. The staff is always friendly, smiling and helpful. "Italian" restaurant is not very authentic but has potential. Azur restaurant is the best in food and service. The beach is clean and there are kind of beach beds where you can stay. SPA is also very nice. I'd love to come back.
Miinukset: At our arrival we were offered a fast tour of the facilities and we were told that attending a 90 minutes presentation the day after we were receiving a discount on couple massage and on trips to Isla Mujeres. We were told that the presentation was about other parts of the hotel (master suite etc) so we accepted. The day of the presentation instead we were spending 2 and half hours with people that asked personal questions and tried to convince us to subscribe a membership for travels whose cost is over 30.000$ to be paid in 40 years! When we refused they proposed us a second offer for the cost of 12.000$ for discount on travels and flight tickets which we also refused. They kept going with a third offer of 2600$ for 10 days in one of their resort at next trip. I didn't like that this was not told clearly before. It was like a surprise and it lasted more than expected. Personally I have nothing against the membership and maybe I could have accepted the third offer if they were clear since the beginning. Also you have to decide immediately about every offer (you don't get even 1 day to think about) which is detrimental for them because people are not prone to sign a contract for several thousands of dollars straight away. Last but not least, when they saw that we didn't accept the offer they just offered the coupon on the couple massage and they said the trip discount was not offered anymore......I booked with another travel agency but this is unprofessional for such a beautiful place. I would suggest Live Aqua to not do this anymore. If you want to talk about membership say it from the beginning so that not you neither the guest waste their time. That is the reason why I am not giving 10 to this review.
10,0 Erinomainen
Plussat: The service was fantastic, they accommodated is so well. They remembered our names, it exceeded our expections. We are considering having our wedding ceremony here.
Miinukset: The elevators
10,0 Erinomainen
Plussat: Well, it’s a perfect finale for our honeymoon. The best beach in Mexico, perfect pool with all included food and drinks. 2-3 days it enough and not need to take swuita any special room, anyway you all the time at the pool.
Miinukset: The staff really tried, but I didn’t have enough vegan dishes
9,6 Erinomainen
Plussat: I love that there is no problem getting a good spot by the pool and the have lots of beach beds!
Miinukset: When we checked in they told us there were no ocean front rooms even though that is what we reserved. They moved us to the proper room the next day at least.
10,0 Erinomainen
Plussat: Everything!
5,4 OK
Plussat: This place would’ve been a solid 3*value with a five star staff but that’ll leave noisy night club next-door ruined it for us
Miinukset: This place would’ve been a solid 3*value with a five star staff but that’ll leave noisy night club next-door ruined it for us
8,0 Erinomainen
Plussat: Everything was excellent and the staff was excellent as well
Ibis Cancun Centro - Cancún - Rakennus
6
7,9 Hyvä (1 498 arvostelua)
Tiedot Arvostelut
Dubai Palace Casino sijaitsee 4 minuutin kävelymatkan päässä ja Plaza Las Américas -ostoskeskus 6 minuutin kävelymatkan päässä majoitusliikkeestä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta.
8,0 Erinomainen
Plussat: Very centrally located-----there's a great coffee shop downstairs, a bar/Breakfast area; helpful staff. Parking under the building. Walking to a shopping center, pizza & food market. Room was small but clean and a good view.
Miinukset: _______.
8,0 Erinomainen
Plussat: Everything
Miinukset: Very nice place
6,0 Hyvä
Plussat: The location.
Miinukset: Not really. Was average.
7,0 Hyvä
Plussat: Lovely view from our room
Miinukset: Place seemed a little run down
4,0 OK
Plussat: Most horrible checking in experience.
Miinukset: Check in process
5,0 OK
Plussat: Location, location, location
Miinukset: The used Ammonia based cleaning products and have very deficient room maintenance practices, I once almost intoxicated by letting the service people enter the room and they left Ammonia filled environment.
10,0 Erinomainen
Plussat: Every thing was as expected.
Miinukset: no
7,0 Hyvä
Plussat: Location
Miinukset: Pretty small room very basic ok to sleep over night
5,0 OK
Plussat: Location. Right across the street from plaza America's. Supermarket within walking distance although the food sold there were not very fresh.
Miinukset: Very basic furnishings, small rooms. Pricy rates
4,0 OK
Plussat: THE STAFF WAS NICE AND HELPFUL. THEY ALSO SPOKE ENGLISH WHICH IS A PLUS. THE RESTAURANTS NEARBY WERE GREAT. A MONEY EXCHANGE WAS A 5 TO 7 MINUTE WALK AWAY. THE ADJOINING SUPERMARKET WAS CONVENIENT.
Miinukset: THEY DIDN'T ACCEPT $US DOLLARS WHICH WAS EXTREMELY INCONVENIENT!!! ONE OF MY RESERVATIONS WAS CANCELLED AND I STILL DON'T KNOW WHY. WE HAD TO WAIT OVER AN HOUR TO GET ANOTHER ROOM. THANKFULLY ANOTHER ROOM WAS AVAILABLE.
10,0 Erinomainen
Miinukset: Ibis Cancun is centrally located and easily accessible to super market, Hotel Zone, Buses, Shuttle and with the economical tariff. The Hotel has a restaurant and the Travel Desk. The staff are courtous. Enjoyed the three day stay.
8,0 Erinomainen
Miinukset: The kitchen lounge and supermarket next door closed at 10pm. Would be nice if the kitchen would extend their hours.
Omni Cancun Hotel & Villas - Cancún - Makuuhuone
7
8,9 Erinomainen (111 arvostelua)
399 €+
Tiedot Arvostelut
Aquaworld ja El Reyn rauniot sijaitsevat 5 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Käytössäsi on lentokenttäkuljetukset. Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
9,6 Erinomainen
Plussat: Stunning beach! Great bars on the beach! They arranged a Mexican themed night, with amazing food and a show! What a nice way to end our holidays here! Omni has an amazing breakfast selection, from fruits to pancakes. Would highly recommend this hotel.
Miinukset: The spa treatments are really expensive. These aren't even compatible to European prices which are already high.
6,0 Hyvä
Plussat: One of the pools overlooked the ocean, and the views were incredible. The Pina Grill had delicious food and really friendly staff. The resort was clean.
Miinukset: Staff were hit or miss - either super pushy and not helpful or extraordinarily helpful. The reservation system for dinner is horrible, and there often were not options available, even though we attempted to book as soon as the system opened up. There was a super hard sell for the time shares, and a good portion of the resort wasn't available (pool, bar, name brand alcohol, menu items) unless you had purchased a time share.
10,0 Erinomainen
Plussat: Everything
Miinukset: N/A
9,0 Erinomainen
Plussat: Anytime you had a question or problem they quickly fixed it or answered it
Miinukset: Throughout the lobby areas they have an aroma therapy system going that smells awful and was bothersome to a lot of people. You never know when someone may be allergic!!!!
8,0 Erinomainen
Plussat: Your employees are exceptional. Pay them more.
Miinukset: The sales tactic. I don't like being bombarded the minute I arrive at me destination.
10,0 Erinomainen
Plussat: We love the Omni! Great service and the food is always delicious!!
Miinukset: Nothing! Everything was perfect!
9,0 Erinomainen
Plussat: Our 3rd Christmas here, hoping for 4 next year! Resort is spacious but easy to navigate. Staff exceptional- Sergio at front desk, Cinthia , hostess at buffet, Carlos the waiter, Beatriz waitress on the beach- to name a few!!!Salad bar at La Vista- exceptional
Miinukset: Pillow size- too huge, but they did find me a thinner one! Pina Colada for dinner was disappointing- salad bar needs improving- much better last year.
9,0 Erinomainen
Plussat: Our stay at the Omni was fabulous! I can not say enough about the amazing staff!! The entertainment staff does a great job around the pool, on the beach and in the evenings! The Buffett restaurant always had a different variety of food and was very good. The staff, especially Ovilmer, at the La Paloma restaurant was so friendly and accommodating. We stayed in a villa that was nice and clean but was a little dated. We will try a room in the hotel next time. One day we rented a cabana on the beach, Beatrice was our waitress for the day, amazing! The beach is beautiful! We had a wonderful vacation at the Omni and will be back!!!!
10,0 Erinomainen
Plussat: The food was delicious and the entire staff very friendly and eager to help you
Miinukset: Our in room bar-refrigerator didn’t keep beverages cold
6,0 Hyvä
Plussat: buffet
Miinukset: wifi too poor
8,0 Erinomainen
Plussat: The pools, the restaurant choices.
Miinukset: Things are a bit dated. Rooms are a little old
10,0 Erinomainen
Plussat: From the moment we arrived to the omni the staff was excellent and helped us with everything. They went out of their way to make sure we were taken care of. The room was amazing, the view was amazing. The hotel was very clean. The entertainment was fun in the evening. The beach was clean and big. The food was excellent for an all inclusive...the sushi was excellent. Best vacation...we will definitely be back many more times.
Crown Paradise Club Cancun - Cancún - Rakennus
8
8,2 Erinomainen (135 arvostelua)
208 €+
Tiedot Arvostelut
Delfinesin ranta sijaitsee 3 minuutin kävelymatkan päässä ja El Reyn rauniot 8 minuutin kävelymatkan päässä majoitusliikkeestä. Käytössäsi on business center, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Palveluihin kuuluu ilmainen pysäköinti.
10,0 Erinomainen
Plussat: Absolutely gorgeous view!!!! The staff are so nice and they really hard!!!
Miinukset: The beach was a little dirty
9,0 Erinomainen
Plussat: Loved the open feeling and total relaxation that you felt, the staff was friendly, tho a lot of them did not speak english and that was a little awkward, but not enough to cause problems and the food and drink was great
Miinukset: The swimming pools closed way too early (5-6pm) Coffee was not in rooms, tho a coffee pot was, had to get dressed and go downstairs if you forgot to have it brought to you by the front desk. The room I was in had a good leak in the bathroom ceiling
10,0 Erinomainen
Plussat: Crown Paradise Club was the perfect resort for my young family that included two small children. Tons of stuff to do for everyone, whether they be adults or children. The reviews I read said the decor was outdated but they must’ve renovated because our rooms were contemporary, very clean, and really nice. The food was top notch and the service was excellent. I look forward to coming back with my family again!
7,9 Hyvä
Plussat: My room was incredible. Staff was friendly and welcoming.
Miinukset: WiFi was very poor. I only got connected to the WiFi when I was in the main lobby. I had a great room and access to a private lounge area for breakfast and snacks and beverages but the WiFi sucks
8,8 Erinomainen
Plussat: A lot of activities Show is good
Miinukset: Menu not change. So if you stay longer, everything becomes boring here.
10,0 Erinomainen
Plussat: Great service and the food was good. Roger was a great bartender at the adult pool.
Miinukset: The adult pool closed a little to early
9,0 Erinomainen
Plussat: Loved the activities for the kids!
Miinukset: The food in the buffet was not so good at all... The restaurants yes were good but they didn’t offer breakfast nor lunch and the buffet wasn’t nice.
7,0 Hyvä
Plussat: The service waiter and waitress are very nice, and well taken care of. I give a 10.
Miinukset: I had paid extra for crown club room, but when I got there they're trying to give us a standard room. Until we had to gave them proof of what we had paid for it.
7,0 Hyvä
Plussat: We liked the location of the resort and the entertainment team with the activities they are doing,live music in the lobby .We enjoyed the view from our room. Many pools and recreation areas ,shops, places to have a snack or a drink.
Miinukset: Cleanless in the restaurant and toilets, plastic flowers/ plants for decor, not enough staff at the concierge to sort out quickley client's issues, just details not being considered like you would expect for a5☆ resort.
3,0 Keskinkertainen
Plussat: Drinks were decent.
Miinukset: The food buffet was horrible. Limited hot food options that were bland. Rooms and facilities are old and run down.
1,0 Heikko
Plussat: Kids pool
Miinukset: I planned to stay at the hotel from Mar 14 to Mar 17. Due to Covid-19, I returned home early and only spent one night at the hotel. When I checked in I paid extra US$300 for my kids' stay, $--- per night.I was promised to get back $200, but never.
2,5 Keskinkertainen
Plussat: Food and bath were good
Miinukset: There was a leak in my room, my fiancé fall on the floor because of the leak, nobody showed us around, and we missed some points of the resort, the windows of the room were not sealed and you could listen the wind all night. Oh and the bed sheets were dirty on the first night.
7,7 Hyvä
Plussat: My wife and I were very pleased with our 5-day stay at the Crown Paradise. The front desk staff was pleasant and helpful, the bartenders were cool, the oceanview room was lovely, housekeeping did a great job each day and most of the food service personnel were personable and accommodating. We thought the quality of food was pretty awesome especially in view of the somewhat negative reviews from some other guests on Booking.com and Trip Advisor. The variety of breakfast choices at La Palapa was great, the sashimi, sushi and calamari at Fujiyama were terrific and it's tough to go wrong with the cheeseburgers, wings and nachos at the pool bars for snacks during the day. Easy access to downtown with the bus routes.
Miinukset: I'll agree with some other guests that the beds were pretty firm (not a real problem for me) but the pillows could have been a bit softer for my taste. Would have been nice to have an outside light on the balcony to read at night but perhaps it's an energy-conservation measure.
7,0 Hyvä
Miinukset: crowded and fool of noise specially at night
7,7 Hyvä
Plussat: The professionalism of the staff. Their willingness to accomodate me as a guest in any of my needs. Special thanks to Pedro (Front Desk), Gabriella (Bar Maid), Sergio (DJ) and the Hotel Manager. In fact everyone was awesome. The cleanliness at the hotel as a whole was impressive as well. The value for money was great too, that could be special thanks to booking.com as well.
Miinukset: The location was a bit distanced from the "party zone".
7,7 Hyvä
Plussat: The location and layout was spectacular. We enjoyed the beach and our room on the 7th floor.
Miinukset: There were a few too many unruly children. The (music and DJ) sound really echoed throughout the resort.
5,7 OK
Plussat: Beach front & the staff was kind and courteous.
Miinukset: The beds were very uncomfortable! There was not enough U.S. TV channels to watch.
6,0 Hyvä
Plussat: Best beach at Cancun -- very clean, very large, good facilities.
Miinukset: food not very good. Only in restourants quality of food was good enought (restorants avaible only in the evening).
7,6 Hyvä
Plussat: I like location,food,room service,swimingpools,bars,restorants,spa centar,we was on honeymoon so we take crown Paradise club room,with jacizzi,everything was pwrfect. . .Thank you for everything,but this is not our first time that was booking hotels trought your site.Thank you again . . .Best regards Marija
Miinukset: No,everything was perfect
6,8 Hyvä
Plussat: This is my first time to use "all inclusive" hotel, and it was wonderful! All the hotel stuffs were very kind and well-trained.
Miinukset: Bed and pillows smelled.
6,0 Hyvä
Plussat: I liked the fact that it has a variety of restaurants right in the hotel itself.
Miinukset:
6,4 Hyvä
Plussat: personal staff atention
Miinukset: internet extra charge
Emporio Cancun - Cancún - Rakennus
9
8,4 Erinomainen (2 770 arvostelua)
139 €+
Tiedot Arvostelut
Delfinesin ranta ja La Islan ostoskeskus sijaitsevat 10 minuutin ajomatkan päässä. Käytössäsi on kuivapesula-/pesulapalvelut, ympäri vuorokauden auki oleva vastaanotto ja matkatavarasäilytys. Tämä lomakeskus tarjoaa asiakkailleen 770 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet. Palveluihin kuuluu rajoitettu pysäköinti.
9,0 Erinomainen
Plussat: Excellent room excellent bathroom Tourist
Miinukset: Internet a little weak
10,0 Erinomainen
Plussat: Hotelli ja huone oli viihtyisä ja siisti, kaikki toimi hyvin, henkilökunta oli palvelualtista. Siivouspalvelu (Tania) oli erinomainen.
Miinukset: Maisema parkkipaikalle ei ollut kaunis. Aamiainen oli kallis.
1,0 Heikko
Plussat: The staff and waiters are so funny and helpful.
Miinukset: 4th time in Cancun & although it’s a beautiful place The Emporio lack amenities. I booked after reading the reviews but I was very disappointed when I got here. The room had a foul odor and there was a roach and bugs. Loud construction noise early in the morning. Good location. Jet skis on the beach for $60. Food is just okay. Burgers not real beef... definitely won’t be back.
8,0 Erinomainen
Plussat: room was nice and clean, beach was clean also.
4,0 OK
Miinukset: Old dated rooms (but clean) on the older side and construction workers will be here for another 4 months. They did eventually upgrade us to a better room away from workers anf we appreciated that. A lot of steps - as is the case with a LOT OF Mex hotels
8,0 Erinomainen
Plussat: The room and service was great.
Miinukset: The construction. It was loud and there was a big crane on site spoiling the ocean view.
8,0 Erinomainen
Plussat: Food and staff were great
Miinukset: Only two English speaking Television stations were CNN and FNC. No regular American television stations. They really cater to the Spanish speaking people. Not sure we would stay again just because of the situation.
7,0 Hyvä
Plussat: The staff all worked hard to make the experience as good as possible.
Miinukset: They shouldn’t be charging full price for a hotel with major construction happening. Being woken up to the sound of power tools & work noise & “relaxing” at the pool or beach with the same noise was not what I signed up for. The restaur
8,0 Erinomainen
Plussat: Stayed March 13-19. We don't do all inclusive because like to enjoy other restaurants. Breakfast was amazing- through booking.com, as a genius level 2 member I got free breakfast for 4 for 6 days. Well worth buying the breakfast if not- it was a full brunch, tons of variety including hot lunch/ meats. In 6 days, our family of 4 (two young adult kids) did not wait for a table. Wait staff was great, friendly, attentive. The beach is beautiful. There is construction of a huge new dining facility going on, center of the property right in front of the beach. When sitting poolside you do not hear the construction, maybe a very distant table saw now and then. Construction is a huge boarded up area which blocks the middle beachfront view. However, the property is otherwise immaculate pools, lawns, and extensive space for lounging, swimming, etc., poolside outdoor parts. Always beach loungers available. Gorgeous fine white sand beach. Lifeguard is a little high strung. He kept narrowing the width of the beach for guests, gesturing with his arms. ( we swam around 5-6pm every day, maybe it is the tides?) By god, you cannot swim one minute after 6pm- he blows the whistle and clears you all out. King bed suite/ room was modern, well appointed, full space balcony and nice view of the ocean.
Miinukset: Construction going on, they think until July- did not interrupt our stay but interrupts your beach view from ground level.
10,0 Erinomainen
Plussat: The service and cleaness
1,0 Heikko
Plussat: Air condition does not work properly, the temperature in room 25 C. Hotel under construction. The restaurant just one place. Ugly...
Miinukset: Everything is UGLY!!!
10,0 Erinomainen
Plussat: Location and staff
Miinukset: I wish it was posted that there was major construction going on...loud banging all day long and long trips for beach access
Hard Rock Hotel Cancun - Cancún - Makuuhuone
10
8,5 Erinomainen (417 arvostelua)
427 €+
Tiedot Arvostelut
Aquaworld ja Cancúnin interaktiivinen merimaailma sijaitsevat 5 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on business center, express-sisäänkirjautuminen ja express-uloskirjautuminen. Tämä hotelli tarjoaa asiakkailleen 1524 neliömetriä kokoustiloja, joihin kuuluu kokouskeskus. Käytössäsi on lentokenttäkuljetukset (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen valet-pysäköinti kuuluu myös palveluihin.
7,0 Hyvä
Plussat: Service was excellent.
Miinukset: A lot of the perks of this hotel were not fully operational due to the covid-19 situation. That is understandable given the circumstances. Only 2 restaurants were open (Italian and Japanese) and perks included in the listing of the room were not given. We had to ask for our complimentary beach bag with the diamond club booking. We did receive it however after asking.
10,0 Erinomainen
Plussat: I loved the hotel in general, the appearance, the staff, everything.
Miinukset: I didn't like the fact when we ran out of cash, we had no way of getting any, so we had to cancel our yacht excursion because of this. The concierge said they would have cash in an atm down by the mall and they didn't, so the pesos we got out the atm in the hotel, we used to give to the taxi for driving us around to find some cash.
9,0 Erinomainen
Plussat: Staff was always helpful and very polite Very clean
Miinukset: Food could have been better.
10,0 Erinomainen
Plussat: Everystaff member was extremely pleasant, going out of their way to serve or help you. Food at Zen (japanese) and Caia (Italian) was excellent. Market Place buffet and the outdoor daily fare was equally good.
10,0 Erinomainen
Plussat: We went here soon after the resort reopened post COVID shutdown. The staff & resort took significant measures to ensure the safety of everyone and I felt way more protected here than back home! The hotel itself is well-kept, entertaining, and a pleasure to stay at. We enjoyed the food & drinks, and the service was outstanding. The pool was large and fun to swim in, and it was amazing having the beautiful beach just a few feet away. Overall, I felt as though the property was great value for money & would be happy to visit here again!
10,0 Erinomainen
Plussat: All the amenities and the staff has been extremely friendly.
Miinukset: Could be a tad cleaner.
10,0 Erinomainen
Plussat: Everything
8,0 Erinomainen
Plussat: Great breakfast
Miinukset: Pool music shut down at 5. Should have been 7ish
8,0 Erinomainen
Plussat: The food was good for the most part, and there was a good variety. Hours vary for each restaurant but something was always available, including room service.
Miinukset: The elevators were not functioning correctly and some not at all.
10,0 Erinomainen
Plussat: I love the activities.... always full of lines up activities! The food was great and variety of choices.
Miinukset: I just do t like that some representatives in the lobby were after the guests to offer memberships. Could be misleading because they initially make a intro of helping you with reservations of amenities but end up with offers.
4,0 OK
Plussat: great service Food was good
Miinukset: Our room was in disrepair upon arrival Several alcohol brands were imitation (not the real stuff) Our neighbor brought a stereo and blasted it late one night and the security had them removed. The AC didn’t adequitly cool the building or the room
9,0 Erinomainen
Plussat: The hotel’s staff was very friendly and accommodating. Dining options were amazing and the service was top notch. I loved being able to lounge beach side and have a waitress come by and take my drink order.
Miinukset: Definitely a party hotel. I paid to upgrade my room when I arrived for an ocean view, could hear people partying at all hours of the night. Do not recommend if you are looking for a strictly relaxing vacation. There are mosquitos on the property.
Secrets The Vine Cancun Adults Only - Cancún - Makuuhuone
11
9,2 Erinomainen (555 arvostelua)
472 €+
Tiedot Arvostelut
Aquaworld ja El Reyn rauniot sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on business center, express-uloskirjautuminen ja ilmaiset sanomalehdet aulassa. Tämä hotelli tarjoaa asiakkailleen 2 neliömetriä kokoustiloja. Käytössäsi on lentokenttäkuljetukset. Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen valet-pysäköinti kuuluu myös palveluihin.
9,0 Erinomainen
Plussat: The staff and the quality of the food in any restaurant especially a very big thanks to the chef Luca and all the staff at Nebbiolo's Italian restaurant: as italian i can say they are doing a really superlative job. The last but not least it was a pleasure to get our daily espresso and tea at the "divine caffè". The buffet was satisfying as well and the room was clean and spacious with a very comfortable king bed !
Miinukset: The rooms near the lift at the lower floors to royal sands side are very noisy due to the hotel main fans ventilation. Even with closed windows we could clearly hear the noise. Maybe they could avoid people to occupy the sunbeds at che early morning by putting a book or a suncream on them a leave it for hours.
10,0 Erinomainen
Plussat: We visited the hotel during the COVID-19 outbreak. The resort was 20% capacity, but every feature of the hotel (restaurants, bars, pools, rooms) were operating as if it was 100% capacity. The employees were warm, caring and professional. We will be back.
7,0 Hyvä
Miinukset: Not flexible with guests
3,0 Keskinkertainen
Plussat: The weather was nice
Miinukset: I got food poisoning from their restaurant and spent two days in my room :(
9,4 Erinomainen
Plussat: Beautiful beach and view, good food at all of the restaurants, clean
Miinukset: Our last night there our whole room smelled like sewage
9,6 Erinomainen
Plussat: Very luxurious and fantastic facilities. All staff very attentive and couldn’t do enough for us. Jessica and Jonathan from the entertainments team were particularly friendly and helpful in chatting and informing us of all the activities.
Miinukset: Nothing
10,0 Erinomainen
Plussat: Being fairly close to everything we needed!
Miinukset: Some of the food choices
7,0 Hyvä
Plussat: Upgraded room means better service
Miinukset: Restrictions on dinner based on your shoes
10,0 Erinomainen
Plussat: Very nice hotel, great staff and amenities.
Miinukset: The food can definitely use improvement
10,0 Erinomainen
Plussat: Everything was great i can call its more then 5 star hotel service staff restaurants beach area pool area all the food drinks 🥰
Miinukset: There was nothing that u can say i didnt like loved everything n had great bday weekend
8,0 Erinomainen
Plussat: Excellent facilities, restaurants, bars, pools, beach, room, business center, internet fast speed, super friendly staff, very good English level of the staff, animations ...
Miinukset: Very complicated to receive guests and it costs you 180 USD extra per day even when having paid for 2 already in a double room while being alone. Despite the good facilities, overpriced.
7,0 Hyvä
Plussat: Honeymoon Suite was awesome with a fantastic view.
Miinukset: Wait time at restaurants was too long!!!
Paradisus Cancún - Cancún - Makuuhuone
12
8,3 Erinomainen (254 arvostelua)
313 €+
Tiedot Arvostelut
Aquaworld sijaitsee 2 minuutin ajomatkan päässä ja La Islan ostoskeskus 6 minuutin ajomatkan päässä. Käytössäsi on business center, express-uloskirjautuminen ja ilmaiset sanomalehdet aulassa. Tämä majoitusliike tarjoaa asiakkailleen seuraavat kokoustilat: kokouskeskus ja kokoushuone. Käytössäsi on lentokenttäkuljetukset. Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
9,6 Erinomainen
Plussat: The location, breath taking beach, facilities cleanliness, how huge the place is! The aquaworld company who is at the hotel also & has AMAZING activities to try and enjoy. Also, I liked how the staff was friendly and available 24/7, esp CHRISTIAN at concierge desk who was like a friend honestly and he helped us with everything! Lastly, there is an awesome thing called hospitality room -you need to pre reserve it- which you can use post check out as you dont have a room to change or shower! P.s: go to isla mujeras island and coco bongo club at night - they are A MUST!!
Miinukset: The red lounge was a disappointment as it was empty with few drunk people in it. Go party OUTSIDE! The hotel is so huge & good in total, but the rooms look old and need renovation. I liked every thing about all inclusive free drinks free food 24/7 BUT for some restaurants you need to reserve them in advance and there are couple of them which were for the gold package only. There were though around 6-8 restaurants as I remember but honestly the food was suboptimal & not delicious! My recommendations are Malva restaurant which is an international open buffet cuisine and Blueagava which is a Mexican food rest. So for the others they need massive menu & taste renovation. Also, I didn’t like how pricey was the cubicle beds at the beach for around 190$ US dollars taking into consideration that we paid for all inclusive and this is too pricey to be honest! Although there were some free beach beds on the basis of first come first serve which are always full & taken!
7,7 Hyvä
Miinukset: They closed 3 restaurants and meal planning was difficult to say the least.
8,0 Erinomainen
Plussat: Relaxed environment
Miinukset: the Service and variety of foods
10,0 Erinomainen
Plussat: Service and food was amazing!
Miinukset: Maybe the check in time can be shorter
8,0 Erinomainen
Plussat: Staff Cleanness Pool Gym Food could be better
Miinukset: Music was way too loud at the beach resort
7,0 Hyvä
Plussat: Good beach and food.
Miinukset: Bad air condition. I had to pay twice at checkin, because the card which i paid with few months ago didnt exist any more.
9,6 Erinomainen
Plussat: Atmosphere, great location & Friendly staff
Miinukset: Would like it heated indoor pool or Jacuzzi for cold night. Food need to be warmer/hotter. Everything was lukewarm at best.
10,0 Erinomainen
Plussat: We loved everything about this hotel, unlucky for us we only got to enjoy the hotel for 1 night out of the 3 we had booked due to a unexpected hospital stay but we managed to squeeze in a little of everything in the 24 hours we had to enjoy it!
8,3 Erinomainen
Plussat: The food was great. The food help was great. The pool side help at royal service were great.
Miinukset: The smells. Lots of sewer smells and sour smells. Our butler was terrible. Never would confirm anything and didn’t make sure we were doing good or checking in. She really dropped the ball. If we didn’t push, it wouldn’t get done.
8,0 Erinomainen
Plussat: The choice of restaurants in that hotel was just amazing. Clean and organised rooms. Comfortable beds
Miinukset: Staff was sometimes not available as we would have wished. Cheching in and out was quite a long procedure
8,5 Erinomainen
Plussat: No jet skis making noise and pollution.
Miinukset: Buffet restaurant understaffed.
8,3 Erinomainen
Plussat: I like the location it was definitely in the right part of the beach! The restaurants where on point!
Miinukset: If you are not traveling with family maybe its not the right choice for you, there are too many kids. The rooms are getting a little too old and the covers where not soft.
7,6 Hyvä
Plussat: The hotel design, location, comfort, views, service
Miinukset: Wasting people's time to make them listen to the Timeshare presentation, and not giving people a choice to say no to the presentation, promising any thing to get people to the sales people
JW Marriott Cancun Resort & Spa - Cancún - Makuuhuone
13
8,9 Erinomainen (268 arvostelua)
261 €+
Tiedot Arvostelut
Aquaworld sijaitsee 2 minuutin ajomatkan päässä ja La Islan ostoskeskus 5 minuutin ajomatkan päässä. Käytössäsi on business center, express-sisäänkirjautuminen ja express-uloskirjautuminen. Käytössäsi on lentokenttäkuljetukset (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen valet-pysäköinti kuuluu myös palveluihin.
10,0 Erinomainen
Plussat: The entire staff was very welcoming, kind, and overall professional. I can't wait to go back! The door man, the receptionist lady, the operator, the outside eating restaurant staff. Everyone was awesome!
Miinukset: n/a
10,0 Erinomainen
Plussat: Amazing View.
Miinukset: Old elevators.
10,0 Erinomainen
Plussat: From check in to departure, this has to have been one of my best stays internationally. The hotel staff went out of their way if I ever had a question, and the room as well as amenities were all on par with expectations. Even though this was during COVID19, and parts of the hotel were closed, it was the best experience of my vacation.
Miinukset: I was not a fan of Sasi Thai, the food is definitely not authentic Thai, but, what do you expect in Mexico?
10,0 Erinomainen
Plussat: Very well maintained. Excellent and prompt service when you need anything.
Miinukset: Nothing specific
7,5 Hyvä
Plussat: Room has good enough space to accommodate 2-3 member families. Ocean view was beautiful from Pools inside resort and bar were excellent and memorable from balcony. Beach is just 1 minute walk from lobby.
Miinukset: Bathroom was clean but leaking water from sideways, toilet and dressing area got filled with leaked water, had to put a towel and walkover as it was so slippery. TV was showing the watch history of previous guests. I made this reservation for 3 people, they just provided toothbrush, bath soap and personal care kit for just 1 person. Finally “Not up to my expectations”.
10,0 Erinomainen
Plussat: World-class staff and service!!! It is not all inclusive so a bit pricey on the food and drinks, but you are on vacation, its okay to splurge. Hands down the best experience. Amazing rooms and location, step right onto the beach!
Miinukset: ZERO complaints!
9,0 Erinomainen
Plussat: First time visiting since rooms were remodeled. Like the new rooms, location still great and staff still very professional and friendly.
Miinukset: Need to remodel/refurbish pool area and elevators. Why skimp on these important parts of your hotel?
10,0 Erinomainen
Plussat: Service
Miinukset: None
10,0 Erinomainen
Plussat: Staff was amazing. Great hotel and rooms
10,0 Erinomainen
Plussat: The pool area was unbelievably gorgeous and serene and HUGE. The scuba pool and staff to teach you was great. Great location with many restaurants close. They can be pricey, but they are good. The staff was so kind of friendly, we felt at home in Cancun!
Miinukset: The adult pool bar could use a little renovation. It was awkward trying to eat there. Maybe it isn't meant for that? There are only 2 hot tubs and they were crowded most of the time. Literally the only two things I could see that could be improved.
8,0 Erinomainen
Plussat: Most of the staff are kind and efficient. Room was clean and comfortable.
Miinukset: There’s a person at the reception, Mr. Daniel Terrazas, Not too kind nor professional. I think he doesn’t reflect JW. Marriott’s philosophy and standards.
10,0 Erinomainen
Plussat: This was my 4th Trip to Cancun and this property exceeded expectations at every corner---Check in---Escort to your room---Room Quality and comfort---Beach Access and Pool set up----Restaurants----We are ready to book it again! Perfect Hotel!
Miinukset: Nothing!
Fiesta Americana Condesa Cancun - Cancún - Rakennus
14
9,0 Erinomainen (453 arvostelua)
379 €+
Tiedot Arvostelut
Aquaworld sijaitsee 4 minuutin kävelymatkan päässä ja Cancúnin mayamuseo 10 minuutin kävelymatkan päässä majoitusliikkeestä. Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Tämä majoitusliike tarjoaa asiakkailleen seuraavat kokoustilat: kokoushuoneet ja kokoushuone. Palveluihin kuuluu ilmainen valet-pysäköinti.
10,0 Erinomainen
Plussat: A wonderful place! Especially the staff of incredible kindness ... Everything is superlative: the location, the architecture of the hotel, the facilities, the food, the pool ... but, I repeat, especially the staff ...
Miinukset: I did not find things to reproach the hotel, but especially the American tourists who speak extremely loudly ... or who occupy beach places with towels and do not take them back ... In addition, a lack of waves that is just luck ...
10,0 Erinomainen
Plussat: This is one of the best resorts in the hotel zone. The room was extremely clean, and the staff was always polite and welcoming. The one thing that sets this resort apart from others is how great the good is. There were at least 7 restaurants to choose from, on top of the cafeteria and sushi bar located in the lobby. The drinks were great. Some bartenders poured a little heavier than others, but on average everything was great and exceeded all expectations. This was my 2nd time visiting and I can't wait to return.
10,0 Erinomainen
Plussat: This was our 4th stay at Fiesta Americana. We always receive great service. They actually remember us when we arrive.
10,0 Erinomainen
Plussat: Food options excellent. Staff courteous. Beautiful location and great service.
10,0 Erinomainen
Plussat: I loved everything about my stay. Food is amazing. The staff are attentive and polite.
9,2 Erinomainen
Plussat: Awesome staff. Could not speak highly enough about them all.
Miinukset: Theres is one thing people should be aware during Covid though: THE THERMOMETERS THEY USE FOR THEIR READINGS AT EVERY RESTAURANTS ARE TOTALLY FIXED. READING ARE ALWAYS WAY BELOW HYPOTHERMIA LEVELS (I always measured between 89° and 92° which means that even somebody with a true 103° fever will pass the temp test. So yes, they do knowingly/willingly allow infected people in their facilities
9,0 Erinomainen
Plussat: Just reopened after COVID. Very clean, friendly and attentive staff, good restaurants and prompt service.
Miinukset: ATM didn't work
7,0 Hyvä
Miinukset: Breakfast food could be better
10,0 Erinomainen
Plussat: beach so bad alot of seaweed
Miinukset: its so good hotel put the beach so bad not clean at all alot of seaweed
5,0 OK
Miinukset: Drinks were weak and hot , between housekeeping, restocking mini bar and disinfecting they would knock on my door atleast 5 times before 9am.
9,0 Erinomainen
Plussat: Food, location and facilities
Miinukset: Airco sound, it was really loud.
1,0 Heikko
Plussat: Leaving.
Miinukset: Nearly everything, bad food, room stunk and ac was lacking, common areas had a generally low quality appearance, service was mediocre. The hotel front desk and management are unaccomodating.
5,3 OK
Plussat: Nice breakfast, staff is kind, nice pool and the design is less scary than in other big Cancun seaside hotels.
Miinukset: The room (second floor, pool side) was a little humid and smelled moisture. On that side of the coast the sea is rough (common problem for hotels in that area)
4,3 OK
Plussat: The room was big
Miinukset: The bathroom too small, the hotel stakk not kind, the room that I ask at the moment of the booking was not available
7,7 Hyvä
Plussat: Breakfast (very extensive choice and fresh/ly cooked), swimming pool, selection of shops.
Miinukset: Our room didn't have the safe (and the front door lock was not working properly), but they changed it in 10 minutes.
6,3 Hyvä
Plussat: This is a very well maintained hotel with pleasant well mannered English speaking staff. The outside leisure areas are clean with a relaxed feel and have a lovely position right on the beach.
Miinukset: We booked two sea view rooms and they both had very small bathrooms without a separate shower area; the shower was over the bath in both rooms. We had on other complaints with regards to this hotel.
7,3 Hyvä
Plussat: Check-in fast and easy, got a superb room with balcony and really nice view. Breakfast was simply wonderful, they have all you can possibly ask for, and then some! Hotel was very clean and facilities such as the pool area and so were also well kept. Compared to some of the larger resorts in Cancun, Fiesta Americana Condesa felt somewhat more private and less crowded in comparsion. And the staff seems trustworthy - when checking out, we forgot a purse with approx $5000 USD worth of jewellery, and when we called later it was saftely taken care of, and we could go back and get it, no problems.
Miinukset: Minor niggles, but the balcony was shared with another room, so if you like to sleep with your balcony door open... well, I guess you have to trust your neighbour! And shower was of the fixed type, no shower available for hygiene purposes near toilet. But Fiesta Americana Condesa are not alone, we stayed at another major brand resort in Cancun as well, and it was the same there. And yes, some items, such as coffe in room, are really on the expensive side.
7,0 Hyvä
Plussat: Rauhallisuudesta, siisteydestä ja palveluista. Kansainvälisen ravintolan illallinen juomineen oli paitsi suht edullinen myös erittäin maukas.
Miinukset: Hotelli itsessän oli hyvä, mutta sen sijainti edellytti joko autonvuokrausta tai taksilla tai bussilla kulkemista lähimpiin kauppoihin tai ravintoloihin yms.
5,6 OK
Plussat: The facility was very nice. There was a nice pool.
Miinukset: We had reserved a King room with a large balcony and ocean view. When we were taken to our room we were given 2 double beds and patio that you couldn't even walk on and a ocean view. When we asked to be changed into the room we payed for and reserved, we were given much grief. After threatening to leave, we were finally given the room we asked for. Over the rest of our stay we realized that there were many vacant rooms and there was no real reason we had so much problem getting the room we payed for.
6,8 Hyvä
Plussat: Amazing Breakfast, good location
Miinukset: At checkin a bad surprise, the room with the "features" that I booking wasn´t avable, so I need spend more us$200 for a room like a booking. I really disapointed with these issue.
7,6 Hyvä
Plussat: Located on the best beach of Canun, very great service, clean and with a very professional staff
Miinukset: Book a room with ocean view and with breakfast included ( 236 Pesos)
6,0 Hyvä
Plussat: good service and nice staff
Miinukset: called in my room during my sleep .There is no place to dry clothes and towels. other thing : the turism staff inside hotel is bad and the atendents pratics differents prices for same tours.
7,6 Hyvä
Plussat: Superb facilities, very friendly and helpful staff. Very comfortable beds.
Miinukset: Swimming pool and beach is in the shade of the hotel after 5pm.
Tiedot Arvostelut
Caracolin ranta ja Cancúnin kokouskeskus sijaitsevat 15 minuutin kävelymatkan päässä. Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Palveluihin kuuluu ilmainen pysäköinti.
8,8 Erinomainen
Plussat: The swimming pool area Beach facilities Food and service in the pool area
Miinukset: They said that we had an upgrade and the room the floor level and the view where worst than the original room with no upgrade given to another member from our group
10,0 Erinomainen
Plussat: All of the above. Beautiful large beach front compared to the other resorts in the same strip. Loved the elegant and tasteful decor. Enjoyed the art exhibit with the talented artists. The staff was very nice. The breakfadt buffet was delicious.
Miinukset: Coffee could be stronger but it was good.
9,2 Erinomainen
Plussat: Close to a group of restaurants and services. Nice private beach
10,0 Erinomainen
Plussat: The hotel ,location, staff ,and beach was excellent. I had a great time there and will definitely go back
Miinukset: I wish there was a complimentary breakfast.
9,0 Erinomainen
Plussat: Beach was excellent: clean, large, fine white sand, clear water, with water sports included for free for guests (kayak, stand-up paddle, catamaran) Room was spacious, quiet, with a nice view. Location was fine, though no attractions near the hotel
Miinukset: The service at the beach restaurant and bar was extremely slow, and some times also at the breakfast restaurant, specially when ordering from the menu (the buffet is not convenient if you seek gluten-free and healthy food). Mr. Olegario was the only one who helped us with a smile and good will, making our meals a little enjoyable.
8,8 Erinomainen
Plussat: The outdoor amenities . Amazing beach view and set up Just a walking distance from town
Miinukset: The rooms are ok. Nothing fancy
9,2 Erinomainen
Plussat: Location, beach access
Miinukset: Rooms felt damp even with air conditioner
9,0 Erinomainen
Plussat: Staff is friendly, hotel is modern, food was much better than we expected.
Miinukset: Prices were higher than expected. Similar to Florida prices.
10,0 Erinomainen
Plussat: Very nice resort , with the perfect beach . If you ever come to Cancun this beach is the best we saw. Great facilities, great bar and restaurants, a very nice experience. I loved the nespresso machine in the rooms and the amenities. The lobby has great artwork displays and smells fantastic! Very comfortable and well located
10,0 Erinomainen
Plussat: It was the perfect size, not too big or small. It was very clean with nice decor throughout. The service and restaurants were good.
Miinukset: The bathroom door in the room didn't close all the way.
10,0 Erinomainen
Plussat: Beach quality, friendly staff and cleanliness. Also, location.
Miinukset: The jacuzzi’s were not heated. There were rainy days when we stayed so the water was freezing it would have been nice to get in a hot jacuzzi.
2,0 Keskinkertainen
Plussat: The room was charged and I was never able to check in had to look for another last minute hotel
7,0 Hyvä
Plussat: the rooms had a crisp clean feel. the phone service was good and the beaches were clean
Miinukset: when we arrived we were called by guest services to say they had a welcome basket. turned out to be a sales pitch.
6,7 Hyvä
Plussat: Fantastic beach and pool area. This is one of the oldest hotels on the `Hotel Zone` strip and so has BY FAR the best position; some of the other newer hotels have very small beach areas and tiny pools. Intercontinental has two large pools, several bars/restaurants and masses of sunbathing/lounger space. Lobby is impressive. Next to golf course (although the course next to the Hilton about 1 mile away is better and half the price!) masses of free parking plus valet parking. Excellent value for money rooms via booking.com. Bed comfortable.
Miinukset: The room we had (a cheap rate $105) needed updating as it hadn`t been refurbished since the hotle was built I should think! Tiny oldfashioned bathroom and strange stone/concrete floor in the bedroom. Aircon was of the older type although it worked fine.
4,0 OK
Plussat: newly remodeled but lack of detail finish.nice pool and beach
Miinukset: lagoon side facing busy and noisy traffic and poor window noise abatement.When I requested to switch to ocean side,Ms.Fernades,front desk staff, showed no consideration to my issue and insisted a rate increase of 35% to switch.Why would I pay extra if I am already paying top dollar for this over rated hotel and extremely insensible to customer needs.
Hotel NYX Cancun - Cancún - Rakennus
16
8,1 Erinomainen (1 827 arvostelua)
137 €+
Tiedot Arvostelut
La Islan ostoskeskus ja Cancúnin interaktiivinen merimaailma sijaitsevat 10 minuutin kävelymatkan päässä. Käytössäsi on ilmaiset sanomalehdet aulassa, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Palveluihin kuuluu ilmainen pysäköinti.
8,0 Erinomainen
Miinukset: Doormen will try to scam you into using a taxi instead of Uber by telling you Uber is not available in Cancun. It is, and I suspect the cab drivers are paying a kickback to steer them traffic.
9,0 Erinomainen
Plussat: Location, great food, lots of choices in the breakfast buffet. Very clean, staff nice and friendly. They are hard workers
Miinukset: This was our 2nd stay....a continuing problem is a sewer like smell that comes into the rooms at different parts of the day and night. It doesn't come from the shower or sinks. We are hardly in the room so we deal with it because we like the hotel.
2,0 Keskinkertainen
Plussat: Nothing
Miinukset: It is very old hotel room So much noise You can hear next room It must be renovate There is lots of alternative good hotel Breakfeast poor
9,0 Erinomainen
Plussat: We were happy to participate in the re-opening of Cancun. Excellent job by the staff to adapt to the new situation. We thank everyone for making our stay as comfortable and safe as possible during the CV19 re-opening of the hotel.
Miinukset: Easier access to drinking water for the room. Harder to get water than an alcoholic drink ;-)
7,0 Hyvä
Miinukset: The bed was hard as a rock. I had to climb 5 flights of stairs to get to my room--no elevator in the building they put me in. Small pool.
1,0 Heikko
Miinukset: Npise noise noise everywhere. even after I moved to a master suite. Massive problem.
10,0 Erinomainen
Plussat: Nice rooms, great breakfast, clean pools , excellent staff. Would particularly like to single out who seems to do everything at the hotel! He went out of his way to be helpful. Doormen, front desk, all were friendly and helpful.
Miinukset: Not a hotel for those who cant handle stairs.
10,0 Erinomainen
Plussat: EVERYTHING
Miinukset: My time time at NYX was totally enjoyable ALL the staff was on point, the resort was clean and maintaining standards. The beach is awesome and LUIS ALBERTO of the beach wait staff is excelente. I'll be back in a few month.⭐⭐⭐⭐⭐
4,0 OK
Miinukset: They shut lights off on unit as thought unoccupied and other stupid things
10,0 Erinomainen
Plussat: All was amazing, great experience
Miinukset: Na
8,0 Erinomainen
Plussat: Directly on the beach. Had chairs and umbrellas waiting for you. They decorated our room for air anniversary. It was a little late as it was supposed be done the first day and wasn't. It did get done. Also provided us with dinner for 2 on the beach with lobster.
Miinukset: There was a musty smell in the room and done our hall.
9,6 Erinomainen
Plussat: It was our first wedding anniversary and the NYX Hotel just made it awesome and unforgettable!!! It’s a fantastic location, the beach structure is wonderful, food and drink just exceed our expectation, so lovely staff and very good clean. Three amazing restaurants that was hard to decided where we will have a dinner every day! Amazing beach service with Jose and Eduardo, the deck restaurant was amazing with Roberto around making everything. Really nice staff! We had a problem with mold smell in our bedroom, and after we complain with the ladies of search of quality they had reported our problem to the director. Mario the manager, soooo gently solved everything, and the hotel once again exceed our expectations!!!
Miinukset: The standard room don’t have windows you can open and because the region is very humid, the room had a very bad mold smell. Either they need to replace the glass windows for something could be opened and bring fresh air or do some better maintenance about the humidity.
2,0 Keskinkertainen
Miinukset: They treat us very badly. It was not possible to go to beach because there were works and they did not tell us. Far from everythin. The price of the room is cheap but the rest of the services, shop, etc. of the hotel is expensive. The internet access was very 5 $ ....The staff in the reception were not very nice....completely overcharged...many people were leaving the hotel...very dissapointing...
4,4 OK
Plussat: friendly staff & good breakfast..
Miinukset: It's no beach in the hotel... terrible..
4,0 OK
Plussat: The location of the hotel is good, just walking distance from two shopping plazas, one on either side of the hotel.
Miinukset: No opening to the beach is the minus point of this hotel.
6,0 Hyvä
Plussat: I had a studio room, and it was clean and big, with a balcony facing the ocean. It was quite easy to get around, since there is a taxi and bus stop next to it. There is also a small shopping mall and a few restaurants across the street, and a bigger shopping mall a few hundred meters away. In the shopping mall across the street there is a travel agency that offer excursions (e.g. to Chichen Itza) much cheaper than the guy sitting in the hotel lobby.
Miinukset: They quote the price in dollars, but when you pay they convert it to pesos using a bad exchange rate, making it more expensive than you think it is. Also, the A/C was a little bit too effective. It was too cold having it turned on, so I ended up not using it. I was there during low season, so it was quiet, but I can imaging it can be quite noisy if there are lot of guests staying at the hotel, since the sound proofing was quite poor. I could hear my the people next door quite well when they were talking or watching TV. The room also could need a few more lamps, since it was quite dark in the evening, even with all the lights turned on.

Parhaat hotellit - Cancún lähellä Centro de convenciones de Cancún

Näytä kaikki
Hyatt Ziva Cancun - Cancún - Makuuhuone
1
9,2 Erinomainen (976 arvostelua)
529 €+
Tiedot Arvostelut
Delphinus Dreams -delfiinikeskus sijaitsee muutaman askeleen päässä ja Forumin ranta sijaitsee 4 minuutin kävelymatkan päässä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Palveluihin kuuluu ilmainen valet-pysäköinti.
9,4 Erinomainen
Plussat: North beach and Pool, Great Food (sometimes was cold but good taste), Spa.
Miinukset: Intermitent Wifi and Cable TV, extra charges for additional person.
8,2 Erinomainen
Plussat: Hurricane Matthew messed up our plans for our wedding ceremony on the beaches of South Carolina, so we decided to ease the pain with a three day jaunt with our boys to Hyatt Ziva. Having spent a weekend at Hyatt Zilara in late June for my wife's birthday, we were somewhat familiar with the Hyatt brand, and knew what to expect from a quality standpoint. The friendliness of the staff is what we enjoyed the most. They make you feel like they are genuinely happy you are there, from the concierge staff to the kids club staff, and everyone in between. The hospitality is top-notch. The sugar sand beaches at Ziva are really nice. Both are protected so the crystal clear waters are calm and refreshing. The lounge chair area next to Habenero's was the best, being right next to the water with service staff to deliver drinks with a smile. Our 6 yr old can't stop talking about The Kids Club. He had such a good time with other kids his age, playing in the water park or eating lunch in one of the restaurant's, or making arts and crafts together. Total winner in that regard. We were able to enjoy the live salsa band that played Thursday night on the rooftop bar. We had a blast dancing all night long.
Miinukset: There were some things that we wished were better. We had a great time dancing Thursday night, but that was it. No other night had any exciting thing to do. We were treated to some nice performances on Friday night, which was Mexico night, so the main area was decorated and vendors had set up shop to sell stuff, and the food was pretty amazing as well, but we still were disappointed that there wasn't another club like atmosphere to enjoy. And speaking of the food, it was spotty at best. Other than the fare that was offered on Mexico night, it was kinda disappointing. We weren't expecting a gourmet experience, but we thought it would be better than it was. The pool areas seemed a little bi-polar. The main area had someone talking on the speaker constantly, with this droll, canned music playing in the background, and the water felt like a bathtub. In contrast, the smaller pool area on the south beach side was to quiet, with no music at all and the water was downright cold. We thought that a little more balance would have been nice. I was charged and international transaction fee by the resort. When I first questioned what this charge was, they told me that it was from my bank. But after talking to my bank today I was notified that it was in fact the resort that facilitated this charge. I will be calling them this afternoon to address this. Overall it was a great weekend.
10,0 Erinomainen
Plussat: The staff, property, services, and landscape are amazing
10,0 Erinomainen
Plussat: Staff were all very helpful. Many different food choices. Room in the turquoise tower was the nicest out family had ever seen. Pool and beach area just perfect! Would recommend to anyone traveling to Cancun.
10,0 Erinomainen
Plussat: Amazing staff service
Miinukset: Food.
9,1 Erinomainen
Plussat: Great experience and facilities. Awesome pools as well as recreational areas including the beach. Loved that they had kayak and paddleboarding for free.
Miinukset: The food wasn't great, it could have been better. The service at the restaurants wasn't great, you had to be asking multiple times for stuff.
10,0 Erinomainen
Plussat: The staff was lovely and very accommodating...all of our requests were met in a timely manner. Food was great and rooms were very clean. Resort had much to offer.
Miinukset: Mixed drinks could have been better, but I’m not a big drinker so it was not a big deal.
10,0 Erinomainen
Plussat: The quality of the beach. It was clean spacious and tranquil.
Miinukset: I asked factura thru email couples of times for weeks but have never received it.
10,0 Erinomainen
Plussat: This hotel is a reinvented version of all inclusive where both a traditional all inclusive guest and a silent loner will find his own place and feel comfortable. The food is just amazing as well as the beach (two options of two different types of sea), the gym, activity with dolphins and overall design of the place.
Miinukset: Some of the personnel lacked formality. Loud parties were disturbing but were easy to escape. If you plan to lose the weight...it is the wrong place.
10,0 Erinomainen
Plussat: The staff was amazing and very attentive. The front desk staff Miroslava is so pleasant and helpful. Her level of customer service was exceptional. Jennifer in Chevy's restaurant had a very pleasant attitude. Eni in concierge services made all my requests come to fruition. Eni the Bell boy is also wonderful. And I can't thank Beatriz enough. She was a joy to be around. She helped to make my daughter Kia's 30 Birthday an experience she will always remember. I can't wait to go back for a family vacation with more family next time. Im even thinking about planning our family reunion here. I absolutely loved everything about this Hyatt location
Miinukset: The only thing I didn't like is the difficulty contacting the hotel by phone. Its very difficult yo reach then from USA. The only real contact is by email
7,0 Hyvä
Plussat: Breakfast
Miinukset: Noise from outside the room
Grand Fiesta Americana Coral Beach Cancun - Cancún - Makuuhuone
2
9,1 Erinomainen (635 arvostelua)
304 €+
Tiedot Arvostelut
Forumin ranta ja Caracolin ranta sijaitsevat muutaman askeleen päässä majoitusliikkeestä. Käytössäsi on business center, express-sisäänkirjautuminen ja express-uloskirjautuminen. Käytössäsi on kuljetukset majoitusliikkeestä lentokentälle (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen valet-pysäköinti kuuluu myös palveluihin.
10,0 Erinomainen
Plussat: While the exterior of the hotel is showing its age (peeling paint), it’s still fabulous in every way that really matters: the rooms are spacious and modern, the location cannot be beat, and the service is impeccable. You essentially have a private beach with swimmable ocean — few areas of the Yucatán offer this combination. If you can catch a deal for the Grand Club like we did, do it (we paid twenty dollars more total for five nights). The top-notch wait staff of Amado, Alex, Marcos, and Juan Jose will be at your beck and call for what’s virtually an all-inclusive experience.
Miinukset: Our toilet clogged three times, but the staff offered us a different room. It was a little embarrassing calling for a plunger each time; I asked them to leave a plunger with us so that we wouldn’t have to bother them, but they never left us the plunger. Perhaps they were short on plungers. It wasn’t a big deal: they were responsive each time and it was great that they offered a different room, so no problem really. My only disappointment was that they said they’d leave us a plunger and they didn’t.
10,0 Erinomainen
Plussat: Great location, incredible service everywhere you turned.
Miinukset: Nothing
10,0 Erinomainen
Plussat: Amazing staff
Miinukset: Nothing really
8,0 Erinomainen
Plussat: Location and pools
Miinukset: Everything wasn't included. For a higher price but everything included would be great.
10,0 Erinomainen
Plussat: It has been a difficult time worldwide but they handled the pandemic well by keeping everything neat and tidy.
Miinukset: The toilet in our room gave some problems.
8,0 Erinomainen
Plussat: Our accommodations and the staff
Miinukset: No
10,0 Erinomainen
Plussat: Best location, walking distance from clubs and restaurants. Private beach is very clean with greats service. Clean and modern rooms, very spacious with beautiful view. Super friendly and motivated staff always there to support. Pool is directly next to the beach. Big fitness and spa area. The bus stop is close to the hotel to get around the Hotel Zone, very convinient and low price. One passes by every several minutes. I can recommend this to everyone travelling to Cancun, best value for your money!
Miinukset: Everything is great!
10,0 Erinomainen
Plussat: Location is steps from all the restaurants and nightlife in Cancun. Staff are season professionals waiting to assist you hand foot. The rooms are all Jr. Suites and are spacious floor plan that ever room in th ed hotel is design to unparallel ocean views.
Miinukset: I love staying at Fiesta America Coral Beach. Only they could add a Jaccuzi where the pool is would help.
2,0 Keskinkertainen
Miinukset: I canceled cuz of the corona virus and I didn't get any money back
10,0 Erinomainen
Plussat: very professional staff
Miinukset: nothing
6,0 Hyvä
Plussat: It is a beautiful property, but the seaweed infestation emits an awful smell and the beach was closed. I bought this reservation on your site based on your advertisement that it was an all-inclusive reservation. IT WAS NOT!!! I felt totally misled.
Miinukset: The smell and that the staff was not very helpful when I explained how we bought an all-inclusive package.
10,0 Erinomainen
Plussat: Very polite and professional staff
7,7 Hyvä
Plussat: Hotel staff was incrediable polite and always very helpful. Breakfast servicing was just a great. The rooms were cleaned twice a day in a very good manner.
8,0 Erinomainen
Plussat: The location of the hotel is good.
Miinukset: The pool side does not get a lot of sunshine.
7,6 Hyvä
Plussat: We had an absolutely terrific time at the hotel. An excellent location, great food and especially great service. Everyone at the hotel was extremely friendly and helpful. Always a small and always trying to help. The beach and pools were the best. It had a large area for swiming and it was out of the main waves area and relatively gentle for everyone to enjoy. The pools were clean and well staffed. I would glady recommend this hotel to anyone.
8,0 Erinomainen
Plussat: Staff was very friendly and accommodating. Hotel was very clean. We loved the access to the pools and beach. We didn't even leave the area, because the hotel was so nice.
6,4 Hyvä
Plussat: the beach--the pool---the comp breakfast
Miinukset: need an up date, pay for wire less not good, lobby smelled musty
8,0 Erinomainen
Plussat: Luxury Hotel all the way. Beautiful rooms. Excellent buffet breakfast.
Miinukset:
Riu Cancun - Cancún - Rakennus
3
8,3 Erinomainen (64 arvostelua)
240 €+
Tiedot Arvostelut
Caracolin ranta sijaitsee muutaman askeleen päässä ja Cancúnin kokouskeskus sijaitsee 5 minuutin kävelymatkan päässä. Käytössäsi on limusiini- / town car -palvelu, tietokonepiste ja express-sisäänkirjautuminen. Tämä majoitusliike tarjoaa asiakkailleen seuraavat kokoustilat: kokoushuoneet ja kokoushuone. Palveluihin kuuluu ilmainen pysäköinti.
9,0 Erinomainen
Plussat: Location and variety
Miinukset: Would be nice if there were more English speaking staff, hard to communicate not knowing Spanish.
10,0 Erinomainen
Plussat: As expected, brilliant
10,0 Erinomainen
Plussat: location
Miinukset: Food selection in the buffet does not change daily. The hotel could consider changing their towels to a softer brand.
6,0 Hyvä
Plussat: Pools, party, evening entertainment show, Close to lots of nice beaches. The beaches are kept clean ever morning. The staffs at the restaurant and bar does amazing job. The receptionist was amazing.
Miinukset: There was a receptionist, he was a jerk from the start. He was the only one annoying. Rest of them were amazing. The room we got there was a door attached to the next room we could hear everything and it was constant disturbance
7,0 Hyvä
Plussat: Beaches and service
Miinukset: Every restaurant EXCEPT for the Japanese restaurant we sub par at best.
8,0 Erinomainen
Plussat: The location of the hotel was walking distance to a variety of shops/restaurants, and the strip. I loved that it was right on the beach.
Miinukset: When we first got to the hotel our original room wasn't ready so they put us in a room with the "best view", this room was not clean whatsoever. The next day we checked out to get the room we originally booked & had to wait awhile so it was inconvenient.
Krystal Cancun - Cancún - Makuuhuone
4
7,8 Hyvä (2 068 arvostelua)
152 €+
Tiedot Arvostelut
Punta Sur ja Cancúnin interaktiivinen merimaailma sijaitsevat 5 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Tämä lomakeskus tarjoaa liikeasiakkailleen 5 kokoushuonetta. Palveluihin kuuluu ilmainen valet-pysäköinti.
8,0 Erinomainen
Plussat: The pools were good, the beachfront locatuon was amazing! The staff at the Krystal Cancun was just fabulous. They worked so hard to make everything nice for the guests. Alejandra at the front desk made our check in very smooth and got us in our room an hour early. Roman did a great job of explaining to us due to the covid-19 conditions what was open and what was closed. The El Montero Restaraunt was extremely good. Silvestre was the Manager and we had Balthzar as our server on three occasions. The food was great and the service was fantastic. The rockstars of the resort was Xavier, Roberto, and Edgar the bartenders. Those three guys were amazing! Friendly, always helpful and remembered who you were and what your preference if beverage was. For our pool runners for drinks and lunches by the pool area Aracely, and Linda were the absolute best. There were very attentive and always took care of us. I can not reiterate what a great job the outdoor bar pool area staff did. Our housekeeping lady, Luz was great and each time we left for the day once we returned our room was spotless and towels replaced for showering and even next days pool side towels. Overall we had a great experience. I am not one to complain and I will say that due to the Covid-19 situatuion its placed challanges on everyone. I feel that the Krystal did a fantastic job despite these conditions. We had alot of fun there. The Beach and crystal clear Turquoise water was Amazing there!
Miinukset: Once we left for the morning to go to the pool, even though we kept the AC system on high and the lowest temperature, it took all night to get cold and get good sleep. No beers were stocked in your mini fridge. This was a first for me. I've stayed in 25 different resorts in Mexico. Lobby bar closed at 11 p.m. There were not many guests overall two of the nights we were there we were asked to leave at 11. I feel that at the very least miidnight would have been a better time to shut down. One time we ordered room service at 10:00 and they called me back 20 minutes later apologizing that they ran out of food. They brought more in by 10:30 and we were fed by 11:30 but this was a first ever experience for me. The positive there was the chef himself came out and spologized and worked hard to get us food as soon as it got there. He was nice.
10,0 Erinomainen
Plussat: Vacation
Miinukset: The spot, close to all shopping and bars. The hotel staff was very helpful and they keep the facility clean at all times
4,0 OK
Plussat: Good beach
Miinukset: Old room, very loud A/C. Bed wasn’t washed , dirty sheets. Staff didn’t give all the necessary info.
6,0 Hyvä
Plussat: Its beach
Miinukset: Rooms are old and wet!
9,0 Erinomainen
Plussat: I got a room with sea view and it was worth the price difference. the view was amazing and being able to listen to the ocean all night is priceless. facilities are great (huge pool, jacuzzi, deck chairs, bar). great price for a hotel by the beach. after you check out you are allowed to use facilities for the whole day at no extra charge, which was great.
Miinukset: bathroom looked old and didn't have nice ventilation. buffet breakfast had a LOT of options but the quality of the food was not great. the green juice was very bad. scrambled eggs had meat and I'm vegetarian (you can ask for eggs to be cooked for you at the moment however you choose but there's a line).
6,0 Hyvä
Plussat: Breakfast only
Miinukset: Lunch snd dinner was horrible
9,0 Erinomainen
Plussat: The deluxe rooms with ocean view were fantastic. Great size, and an unexpected kitchenette was a bonus. The beds were huge, and really comfortable. Also the staff by the pool were lovely, and the access to the beach fantastic. Not to mention it was one of the nicest beaches I've been to in a while.
Miinukset: Not always enough sun loungers.
9,0 Erinomainen
Plussat: Location
Miinukset: I have requested 2 double bed and late check-in as ours flight was late by the time we get to hotel been given only last king size room with ocean view. But if we want we could move next day so it mean we have to pack our luggage again in the morning. We already book tour to pick up 6am next day so we have to get extra time to be ready. In room has coffee machine but if you want coffee you need to pay, not so good Couse we stay 3 days should get refills everyday. No hair tower neither
4,0 OK
Plussat: Beach, restaurants, all the staff except the receptionist.
Miinukset: Receptionist. When I check in the receptionist was already upset and total unhappy. I told him I had a reservation for 2 rooms, I need it one with 2 beds as per reservation, he respond my reservation is for 2 standard rooms and I can only get on bed per room. I asked him to upgrade me because that was a mistake form BOOKING.COM because I paid for upgrade and I asked him to upgrade me but he assign me the worst rooms available. Room, very noisy, there is a compressor that runs up 3 times at night waking us up, no ocean view, I request 1 room with 2 beds for my 2 elderly relatives, they only have one bed rooms available, receptionist styed that's all they have, take or leave it.
5,0 OK
Plussat: Best part, view, ocean, food service staff and pool food service staff
Miinukset: Hotel is next to party central. Bass was very loud, especially on the 8th floor. A/C worked, never below 24° C, hot water was out 2days... Sales people non stop trying to sell membership to the group hotel...
4,0 OK
Plussat: Very basic and the whole hotel smelt like drain On our level they were constantly doing repairs so it smelt like paint all the time as well Third time staying in this hotel and was disappointed this time
2,0 Keskinkertainen
Plussat: Only location
Miinukset: Very load and drunks
8,0 Erinomainen
Plussat: The view from my room and the friendliness of everyone who works there.
Miinukset: The room I was in smelled like it had a mildew problem (#1453). Stinky!!
7,6 Hyvä
Plussat: very nice beach and sea,mae be the best, good conditions for rest,polite officers
Miinukset: no, everything is OK
6,0 Hyvä
Plussat: The room itself was fantastic (especially the decoration/design), with everything you could want, like a minibar with Coronitas and M&M's, a plasma TV and a seafront view, etc. The pools and beach area are quite nice, while the location is superb.
Miinukset: The staff are usually helpful but simply unprofessional (excluding the waiters) and seem constantly unconfident, especially at the reception. Also, there seems to be a lot of construction taking place on the front of the hotel that you can see from the elevators, which takes just a little bit from the experience.
5,2 OK
Plussat: Very convenient location, see front, beach 3 min walking and very close to bars and restaurants
Miinukset: Not possible to adjust temperature of air conditioning, either on or off. Construction work ongoing in an area of the hotel - not very pleasant
2,8 Keskinkertainen
Miinukset: Room was not clean, wet. Windows were not sealing. Bathroom was small
4,4 OK
Plussat: The food was good
Miinukset: The hotel is located beside a night club and it is impossible to sleep, when we requested to change room, the service was very slow and bad. Also, if we did not give tip, the service was bad. At the end, they wanted to charge us breakfast separately when our reservation was with breakfast included.
6,0 Hyvä
Plussat: The beach and pool area were excellent
Miinukset: The room needed to be upgraded bath tub and shower were old.The room needed new curtains,
5,6 OK
Plussat: Its location in the middle of the Cancun party scene was awsome!!! We really enjoyed the pool area.
Miinukset: The dinner buffet was too expensive You don't know how much it will cost untill you get the bill at the end.It also had a very limited selection. Fot that price point, Vegas offers a bigger and better selection. Checkout was slow.
6,4 Hyvä
Plussat: The pool area was very nice. The rooms were clean and well decorated.
Miinukset: The bathroom had a strange odor.