The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

The location is great. The swimming pools are amazing and a view fabulous.

The late check in and early check out but have facilities to store your luggage and take a shower and change.

Loved the entrance/reception desk and the view of the grounds. The the walking paths leading to the pool and beach were elegant. The beach and water were beautiful and clean with the bonus of being able to swim safely if you wanted to be in salt water. The giant pools really made this resort special and stand out from the others. The room was very comfortable and clean which offered a great view of the ocean and resort. Also a great set up. The staff were incredible in handling the check in and check out and making sure we got to where we needed to if we wanted to go out. For the woman, shopping malls across the street and for the men great restaurants with multiple options right on the lagoon water front if you want to step away from resort food. Another plus was that it was turtle season and we were blown away to have rescued 7 baby turtles while we were there. Once in a life time experience. Overall will be back again for sure.

The first- We were a little disappointed with location of the breakfast eating area as it doesn’t offer an open view of the ocean and the food on the first day for being being almost a five star resort was just sub par. But to be fair to the Westin, we did just come from a five star resort that had an incredible breakfast area with and amazing menu and view. The second day was much better but just missing that incredible view. The pool does make up for it. Hard to criticize it fairly and perhaps being to picky. The second- I had told the resort it was our honeymoon and was disappointed that it was the only resort on our trip that didn’t do or offer anything to us. Gotta say that was the main thing that bothered me. Honesty don’t like giving bad reviews but I am always fair and call it as I see it

My stay at the Westin Lagunamar was absolutely AMAZING! When you see how good these reviews are, believe them. This was by far thee best vacation ever. All the staff from the transportation, to the reception, to the concierge, to the waiters and waitresses to the housekeeping! Karla was my personal concierge person, let me tell you she was beyond amazing! She went above and beyond, I was emailing her back and forth leading up to the days of my vacation. She answered all my questions promptly. She gave us a list of places to go, she was very personable. Silvia, was our masseuse. Oh my god, I wanted to take her home with me! She was the best, she gave us complementary massages for 3 days straight at the same time everyday! WHERE ELSE CAN YOU GO AND GET THAT?!? Our server Alejandro was amazing as well. There was another server too but I can’t remember his name, he served us at the Mexican Fiesta on Monday night. But honestly everything was beyond great, we are already planning our next trip out there!

Nothing, I loved everything!

Rooms were very clean and modern. I loved that they had kitchens and a washer & dryer. Pools were nice and the property felt very secure.

TIME SHARE WARNING! After we checked in my wife asked about spa treatments and was sent to the concierge desk. An employee made a hard pitch for going to a time share presentation in exchange for spa services. Not the way to start a vacation

The pools were beautiful and there were so many of them. The sea turtles are laying eggs right now and we all got to see the wonderful work Cancun is doing to protect the turtles.

Room was a little small but everything was in there. Fully appointed room in such a small space.