Cape May hotellit lähellä Cape May City Hall

Plussat: Ideal location. In the center of Cape May, 1/2 block from the beach but a very quiet block. A tranquil location that is lovely even at night because of no streetlights and the only lights come from the hotel and the b & b’s along the street.

Plussat: It is quaint and clean and staffed by nice, courteous people who provide great service.

Miinukset: No

Plussat: Location was perfect. Very friendly staff. Beds very comfortable, with great linens.

Miinukset: Their Computers where down when we arrived so it to determine the room, and then again at check out their computers were down so they were not able to pull a final invoice to close out our bill.

Plussat: Hotel was charming,clean, and conveniently located. Staff was friendly, helpful and available. Overall a great experience. We would definitely stay here again.

Miinukset: Bathtub faucet was reversed - Hot was cold.

Plussat: When we arrived, our reservation was not showing. Apparently when booking the computer system had been down for 2 weeks and therefore our reservation didn't show. The front desk worked quickly and found us a room.

Miinukset: At 10 p.m. on Sunday night, I received a call from the Virginia Hotel saying that if we hadn't checked in by 11 p.m. that we needed to do something with respect to the keys. I called the front desk to say we were already in Room 311. They apologized. Seems that computer glitch had created a duplicate reservation. All was cleared up quickly. The staff handled everything beautifully / professionally.

Plussat: Excellent food and comfortable bedding. The staff was very friendly and helpful. The hotel and room was very clean. Lovely front porch for relaxation. Very convenient walk to nearby shopping, restaurants and the beach

Miinukset: The toilet in the room bathroom was very low to the ground. Very hard for older guests to use. There should be grab bars in the shower as well for additional safety assistance.

Plussat: Staff was friendly. Food was tasty, but chicken undercooked. Received full credit for that meal and free ice cream. Waiter was very discreet and apologetic.

Miinukset: Our room was well appointed but had issues with the window heating/cooling unit. Very loud, in the early morning a sudden loud noise, ice crystals flew into the room. I asked the clerk to look at the issue. Clerk gave me a book on CapeMay, no discount.

Miinukset: The restaurant bar closes a little early at 9:30 for me, but so does the rest of the town really. I have nothing bad to say about this lovely hotel.

Plussat: Everything. The room was wonderful (203) just up the stairs. Fabulous linens. Wonderful staff from housekeeping to front desk to the dining room and porch service. So many places to relax. Oh, and the fireplace.

Miinukset: Some boisterous guests on the front porch had us seeking somewhere else to be. But there were choices so that's good and not much could be done about that.

Plussat: The staff was friendly and very accommodating and the hotel was immaculately clean. The location is perfect - the hotel valeted our car and we never needed it again until it was time to leave.

Miinukset: no

Plussat: Nice room, clean, comfortable bed, great shower. Quaint building, romantic for couples, really nice dining and bar room.

Miinukset: Everything was fine except for... 1. How long it took to get me checked into my room because the girl at the front desk baby-talked each of the two individual guests in front of me, one at a time, rather than take the expedient course by showing everyone all at once the little details all guests needed to know. We were all standing right there, so it seemed to me that wasting other people's time like that was unnecessary and could have been handled better. 2. They stuck me up on the 3rd floor for no apparent reason, and I say that because it's off-season in Cape May right now so there were very few guests and I'm quite certain plenty of available rooms on the first and second floors. There's also no elevator. This was a work trip, I had just worked a 12+ hour day, and other than my suitcase which the concierge was nice enough to drag up there for me, I still had two laptops and other things and therefore had to make two trips up three flights of stairs. I really didn't like that, at all. In my opinion, any hotel with multiple floors should have an elevator. Making guests walk up several flights of steps just to get to their rooms is unacceptable. 3. The breakfast options on the card they give you, are limited. Also the times at which they will deliver it. If I recall correctly, the earliest they will deliver breakfast to your room, or you can even get it, is 7:30am. If you're on a work trip like I was, and you don't have time to be waiting around until that late in the morning, then if you stay at this hotel you'll likely wind up checking out and going out for breakfast on your way to the office instead.

Plussat: Cleanliness; decor; comfortable beds

Miinukset: There’s no shelf or counter space in the bathrooms to lay out toiletries/cosmetics. Water pressure in shower was also weak.

Plussat: The staff was very friendly, pleasant, and helpful. Our room was clean and beautiful. The brochures of local events that we received from the hotel were great to have.

Miinukset: I was a little concerned that there wouldn't be enough parking. Since the shuttle service ends at 5:00 p.m., it isn't available for evening trips to dinner, etc. My stay was off-season so it turned out not to be a significant issue. But it might impact my decision to stay at ICONA during the summer.

Plussat: Clean comfortable room

Miinukset: Clean bathroom but a rusty heating element. Didn’t fit the room

Plussat: Sounded like a well run place

Miinukset: Customer service

Plussat: Pool and proximity of the hotel to the beach.

Miinukset: Some of the front-desk staff not that friendly (but they weren't rude). Our bed didn't get made one day because the housekeeper said that the night maid would do it, but it turned out that there was no night maid that day. Also, the bathroom is on the small side - two cannot be in there at the same time (ie -shaving, blow-drying hair>

Plussat: Centrally located, clean and comfortable...we felt safe there...

Miinukset: No...

Plussat: Perfect ocean front location

Miinukset: Parking

Miinukset: SMALL FRIG; NO FREEZER. ROOM HAD A DAMP, MUSTY SMELL (ROOM 102).

Plussat: We liked being close to the ocean and walked to Uncle Bill's where we liked our breakfast. We never had a problem parking and it was easy to drive to wherever we needed to go, e.g. Washington Mall etc.

Miinukset: I have a lot of arthritis pain right now. It was impossible to walk to the stores we wanted to visit. We hope to find a place closer to the stores the next time we come. We also didn't like the shower, and no free water ($5 a bottle? really?) and in general the room was not a thrill -- but it is serviceable if you are not planning to be in it for long. For a rainy day it was not great.

Plussat: It was a very "vacationy" feel.

Miinukset: I like everything.

Plussat: Great location. Friendly staff. Clean. Had nice extras, heated pool, fire pit,dinnerware in room if you wanted to eat in.

Plussat: We liked everything about it. It was wonderful.

Miinukset: We liked everything about it. It was wonderful.The only thing that we didn’t like was that there wasn’t a rail to get in and out of the pool. It was hard getting in and out for someone with hip and back issues.

Plussat: The welcome desk cheerfully accommodated our needs. We are elderly and they gave us a room on the ground level.

Miinukset: Maybe a snack machine or a way to conveniently purchase some beverages and snacks would have helped.

Plussat: Directly across from the beach and the property has a pool, restaurant, and bar (indoor and out) with a fire pit and sandy area adjacent to live entertainment.

Miinukset: The complex needs some touching up as far as painting and the outdoor pool area needs renovations to capture the “Key West” vibe for which the complex seems to be striving.

Plussat: Clean room. Great view.

Plussat: N/A.

Miinukset: Was not made aware that we did not have access to complimentary breakfast/lunch because of booking through booking.com. Blankets were stained. Wifi was shabby. Windows were old and rackety.

Plussat: Great location. Rooms were very comfortable. The restaurant & bar connected were convenient & excellent. The front desk check-in/check-out team were some of the best we’ve had. Very friendly & helpful telling you about the hotel & the town. Would definitely stay here again!

Miinukset: Nothing

Plussat: Location

Miinukset: Cost no parking

Plussat: Did not get breakfast. We were not told we would get breakfast.

Miinukset: Accommodations. Room was so cold and we could not get the temperature down.

Plussat: Very nice location in center city. The hotel has also a restaurant which was very crowded (so guess pretty good) and a nice bar. They include umbrellas and beach chairs.

Miinukset: The hotel was quite expensive via booking.com, not sure about the rates in general. Also parking is not very comfortable since one has to drove 5 min and walk 10min.

Plussat: Staff was friendly, rooms were clean and well kept.

Miinukset: The bed was uncomfortable

Plussat: Great location in the middle of Cape May. Wonderful Mad Batter restaurant in house (yummy breakfast), with fine dining next door at Ebbit Room.

Miinukset: Staff was helpful if a bit taciturn. Lots of rules... do we need to have the parking pass returned by 2:30 or 3:30pm?

Plussat: Close to the beach and the ferry.

Miinukset: Check in was not convenient at all. Needed to walk to another hotel to check in.

Plussat: The Star is a cozy inn close to the beach, town, and next to Congress Hall which has a restaurant, bar, and shops. It's nice and quiet and a great value. If you're looking for a full service hotel experience, this is not it. If you want a clean, comfortable room in an old time guest house with charm, this is it!

Miinukset: NA

Plussat: Convenient location

Miinukset: Staff was indifferent

Plussat: The location was great, short walk to everything, including the beach.

Miinukset: Even though the room was clean it was extremely small, as a customer who is 5ft 10 I shouldn’t have to duck down to walk around the bed, I hit my head on the ceiling when I got up in the morning. Stay away from the queen room with the town view, a def. no go !!

Plussat: The beauty of the Star is the access to Congress Hall!

Plussat: Bed was very comfortable and location was very good. I liked the rocking chair in the small front porch.

Miinukset: Too expensive for what it was and door was very hard to open with key.

Plussat: Location

Miinukset: Room was very small

Plussat: Good value...nice place

Miinukset: TV and bathroom

Plussat: Loved the location. The steps were not an issue. Multi generations stayed there.

Miinukset: The showers are small. But do what they are intended to do. The mattresses were hard, which didn’t work for me

Plussat: Location and architecture

Miinukset: Old hotel has a problem with moisture and has a mildew odor

Plussat: The location was perfect. Steps from the beach, spectacular view of the ocean from our room and the sunrise illuminating your room as you wake up. It is walking distance everything to do in Cape May: restaurants, shopping, beach, tours, etc. And if you do not feel like driving but where you want to go is further than you would like to walk, bike rentals are available on the first floor. The staff was very pleasant as well. Always smiles as we came and went and receptive when talking to them. WiFi was quick and easy to access and they had a plethora of TV channels for when you just feel like staying in bed.

Miinukset: Two days we did not have hot water to shower. This is extra inconvenient when staying beachside in October. The first day I had mentioned it, they said it was fixed. The next morning, still no hot water. As we left for the day I told the front desk again and they immediately messaged maintenance, which was good. When we returned, the hot water was back. Even with it fixed, the water takes a very long time to heat up. So plan your showers accordingly. The carpet was very worn down in our room. So much so that, in one portion, the floor tacks were exposed. I know this because I pricked my feet on them.

Plussat: Enjoyed our visit and hotel accommodations. Would highly recommend the property and would stay again.

Plussat: The staff were very helpful pointing out information about things to do in the area. Beautiful hotel inside of really cool old building. Love the decor and atmosphere. Had a very fun and relaxing trip. Would definitely stay here again.

Miinukset: No elevator but they make that clear upon their site and at registration. It’s an old building so be prepared to walk stairs to get to your rooms. Not really a dislike but something to be aware of if you are traveling with elderly relatives.

Plussat: Everything else was great!

Miinukset: There was no elevator had to climb four flights of stairs to get to our room.

Plussat: Great location, and excellent parking option.

Miinukset: No elevator! It's difficult to carry luggage up and down all those stairs. The hot water took forever (5 min. of running the tap) to arrive in the shower in our top-floor room. No toiletries. No restrooms on the ground floor. No breakfast.

Plussat: Facility was clean and liked the color schemes through out

Miinukset: Hard to get someone on the phone to talk to. Bed was very uncomfortable Late afternoon and evening front desk person was awesome! Morning person was very curt and when we let her know there was no hot water (let it run 15 minutes) - we were told No Way! Also a misunderstanding about our reservation - they made it right but we were blamed for it. Question was asked about the cancellation policy - we did not cancel - only a question. She took it as a cancellation and blamed us. I am in customer service as well - not a great way to handle the issue We go to Cape May yearly and have stayed at many different places. Will not go back.

Plussat: Old cape May feel not over the top modern which is what we wanted for our stay. It is walking distance to everything, restaurants , shops, the victorian houses , right across the street from the beach. Very clean, the room was very nice , quiet . Ocean view even with being on the side of the hotel , and sunrise views .

Plussat: Location

Miinukset: There are no amenities and it is not very family friendly.

Plussat: Location

Miinukset: We stayed at the hotel Macomber on the hottest weekend of the year, and the AC in our room did not properly work. When I went to the front desk to ask to have somebody fix it, the attitude I got from the front desk rep (the morning front desk representative) seemed as if, our particular room as had that problem before, and she knew of the problem but was not going to do anything to have it fixed. The AC was leaking and dripping the entire night on the floor, right next to the TV and other outlets (NOT SAFE AT ALL!). When we called later in the day to see if the problem was fixed, and the front office rep said nobody would be able to come to fix the issue. This place is not worth the amount of money that they charge...find a different hotel!