Hotellit lähellä Baltimore/Washington

Miinukset: The walls are so thin you could hear everything, my husband didn't sleep at all. There are obviously people staying there long term... kids running around unsupervised, people doing laundry, walking around with no shoes. It was like staying in a noisy apartment building.

Plussat: We were concerned about pets because of our severe allergies but the staff steam cleaned our room before we arrived. It was immaculate and smelled so fresh! Every concern I brought to the staff because of our special needs was not only met with a smile but Michelle went above and beyond to make us so comfortable. Breakfasts were made fresh and hot every morning with a different selection each day along with the usual'S. We ate so much each morning we didn't dine again until late afternoon. Thank you TownPlace Suites Baltimore bwi for one of the best hotel experiences we've had in a long time!

Miinukset: $review.cons

Plussat: Everything was fine except the air conditioning in my room.

Miinukset: The ac in my room wasn't working properly and i wash hot. They sent a technician to my room but was no help . He told me to let it run another hour or two to see if it cools down. I explained to him it was running for 4 hours already.

Plussat: Room was clean and the staff were GEEEEEEEEEEEEEEEEEEAT!!!!

Plussat: The Hotel was in distance of the Mall and only 20 minutes out from downtown Baltimore and the harbor. Hotel was vey clean friendly staff and the bathroom was awesome especially the shower.

Miinukset: a little issue with the heating unit the heat wouldn't go down it was a inferno in the room bit it was addressed and we went out to dinner by time we came back it was fixed. And buy your own snacks etc.. 2 bags of little chips cost me $5.00 (smile)...

Plussat: Clean, comfortable and well worth it!!

Miinukset: Nothing. It exceeded my expectations!!

Miinukset: We were told to call the hotel upon our return to BWI and we would be picked up by the shuttle at a particular location in the airport. We waited for nearly 45 minutes and had to call a second time in order to get a shuttle back to the hotel.

Plussat: Great riom, really nice staff, good breakfast!

Plussat: Everything was awesome. Will be booking again soon.

Plussat: Came because we had a death in the family & needed to find a hotel close to where the funeral was being held. The place was nice & clean and the staff friendly. Couldnt ask for more.

Miinukset: Nothing!

Plussat: The King size suite was large and comfortable. Staff was friendly and the room was clean.

Miinukset: I just wish they had a King Suite with Jacuzzi Tub and/or an indoor pool with Hot tub

Plussat: I loved it. I woul be staying there again real soon, breakfast was great, I had a comfortable sleep everything was amazing

Plussat: Friendly helpful staff location for business

Plussat: Room was clean and close to the airport.

Plussat: All workers were very friendly and welcome.

Miinukset: Nothing, it was a very nice stay and I will be back and stay again when i am in the area.

Plussat: The staff was very accommodating. I was only there for 8 hrs so I didn’t use the facilities other than to crash over night.

Miinukset: The room had not been vacuumed at all. There was a cocktail toothpick on the floor and several large pieces of debris/food. I was traveling with a one year old so that made me pretty upset and I couldn’t let her roam around without me as she puts everything in her mouth still. Even without a toddler, that’s gross.

Plussat: I loved the cleanliness of the room and that it was large enough for two people to sleep comfortably.

Miinukset: The furniture and room environment seems kind of dated.

Plussat: Very clean and comfortable.

Plussat: Comfortable, clean hotel with professional and helpful staff.

Miinukset: Room keys got demagnetized twice during our two-night stay, bit of an inconvenience when carrying luggage and whatnot upstairs, then having to go back down. Staff were helpful and apologetic in fixing the problem.

Plussat: The bed was comfortable and the room smelled and looked clean! I was impressed.

Plussat: I love their King bed suite. Linens always fresh and clean. Housekeeping isn’t annoying in the am. Staff is super nice.

Plussat: There is plenty of room with the right facilities to rest after our flight.

Miinukset: The fridge wasn't stocked, I guess this is company policy? There is no way to contact hotel from the Airport apart from public phone. We had no change, cards didn't work and had to get the kind lady at Comfort Inn to contact hotel for us, again company policy? Comfort Inn is on the information panel, Comfort Suites not.

Plussat: Friendly, helpful, competent staff; spacious room; shuttle van was available when I needed it; cost of room was extremely reasonable.

Miinukset: None.

Plussat: Shower, bed

Plussat: Courteous staff

Plussat: I enjoyed the cleanliness of the room and friendliness of the front desk staff.

Miinukset: I didn't appreciate staff knocking on my door 2 hours before checkout to "see if I was still in the room" .

Plussat: Great location for my needs

Miinukset: No maid service for two days

Plussat: Very nice hotel. Breakfast space was nice and there was a lot of variety at breakfast. Good choice

Miinukset: Breakfast ends at 9 am during the week. We were there on labor day breafast ended at 9 am. By the time we came down they were cleaning up already it was 9:10 . Should last until 10 am

Miinukset: Called for the hotel shuttle getting off the airplane. Told "15-20" minutes. Called after 30, told 15 minutes. Called after 15, told 10. Called after 10. Was told 10 more. Asked to speak to Manager on Duty. Told there would not be a manager available until morning. Van showed up during phone call. It is a 5 minute drive to the hotel, maybe 7 if you hit all the stop lights wrong. Van driver said he was only notified shortly before he arrived. Someone was lying. Tell me the truth. If I had known it would take an hour for the van, I'm sure I wouldn't have been happy but we could have taken a cab and at least been there in time to take a short walk for dinner.

Plussat: great room with all the amenities

Miinukset: nothing

Plussat: The lobby was clean and convenient. And as a guest you felt welcomed. For the price can't go wrong.

Miinukset: No real complaints. The location and lack of restaurants or stores was the only issue. Their shuttle seemed very willing to drop off but not pick up near by. .

Plussat: The rooms were noisy. I was able to hear doors slamming, toilets flushing and people talking during the night. I could heat the person in the room next to me talking between 4 and 5 AM.

Miinukset: The facilities were good.

Plussat: Clean and modern.

Miinukset: Breakfast had many choices but eggs and bacon could have been much better.

Plussat: Glad it had a pool.

Miinukset: Elevator didn't work. Breakfast did not start until late so we didn't get to eat anything before our flight.

Plussat: Breakfast was perfect for grabbing something before hitting the road. Free wifi was essential for completing work after meetings. Room was clean and bed was comfortable.

Plussat: The shuttle service was excellent. The lady that picked us up arrived about 5 minutes after we called at 1:30am and was very friendly and helpful.

Plussat: This hotel is very close to the airport & even had the shuttle pick my family and I @ 1200am. The customer service was impeccable & the room was what was advertised. Overall excellent

Plussat: The tv in the room was nice and I had no problems connecting to Wifi.

Miinukset: The bathroom was not clean at all. There were some sort of stains on the tub and the floor. The toilet seat had a burn mark on the top. Also the room smelled musty when I first walked in. This is an older hotel and needs some major upgrades. I could barely get the door open when I got to the room. It was practically stuck. Had to force it open.

Plussat: The staff was excellent--the most effective and pleasant that I've experienced in a long time. From the shuttle drivers to the front desk, they were anexcellent team.

Plussat: Desk personnel were very helpful

Plussat: Beautiful hotel right next to the airport. Clean, extra large rooms, very nice

Miinukset: Nothing - it was great

Plussat: Both shuttle drivers were very helpful and friendly. The front desk attendant saw me once and remembered my name. With a skill like that, she should run for elected office!

Miinukset: There was nothing I didn’t like

Plussat: Very clean and comfortable room. Every staff member we met was friendly and helpful.

Miinukset: Hot tub didn't work.

Plussat: The staff was very nice and willing to assist with any request. The room was clean and well appointed.

Miinukset: Wireless is only availiable in the lobby.

Plussat: The hotel itself was nice, there were renovations going on and I got a renovated room.

Miinukset: I was going to give this an excellent review but I made a mistake and booked for 3 days rather than 3 nights which I take full responsibility for. Instead of calling me, the staff took all of my clothes and things and stuffed them into my bags, mixing my clean and dirty clothes, shoes, laptop, anything you would normally have. Then taking the bags which were left open and putting them in a housekeeping closet, keep in mind, my laptop and kindle were in there. Then they called me at 330 pm making me aware that they noticed I vacated the room but didn't vacate my things. I called them back within 10 minutes and explained to them what happened. At first she thought she had mixed up the days and then she said that no, actually I had made the mistake. I asked them because they had my credit card on file if they charge another night. The person shut me down immediately and said I had to go back through the 3rd party to book another night. (kayak, priceline) I got off the phone and booked another room there immediately; which I wish I hadn't done but I was panicked because I was there for work. I got back to the hotel and got my bags which my stuff had been shoved in them without being closed. I asked if I could speak to a manager. I was really upset they went through my things and I did not understand why they didn't call me first to see what might have happened. The manager was not there so I called the corporate office. The could not have been any nicer, they said the would have the hotel manager call me within 24 hours. The manager called me back. I said that I took full responsibility for making the error but I was really upset with them that they did not contact me first before going through all my things, they had my credit card on file, I would have charged another night with no problem. He said that this was 50% my fault and so I should take part of the responsibility. Mind you, I said that this was partly my fault but I thought what he said was a totally inappropriate thing to say. He then said he did not have my contact information and they could not call me. I reminded him, they had all of my information from priceline which included my phone number. I also told him that his employee called me after they had done it so they must have had it on file. He acted surprised and said he would look into it. He then said that they were completely booked and this was the reason. I let him know that as soon as I got off the phone that I booked a room there immediately so it was not a no vacancy issue. Basically, I was really upset with the way I was treated and really upset that someone had gone through all of my things including electronics. The manager then called me back and said he talked to the employee and that upon further investigation he would comp my room. I'm not someone who complains a lot but I really want this place to understand that it is not okay to go through people's things and it should have been approached much differently.

Plussat: How friendly everyone was that I encountered on the staff

Miinukset: Nothing

Plussat: Clean and comfortable. Very nice breakfast.

Miinukset: Undergoing remodel. It was awkward entering from parking due to closure of the normal entrance.

Plussat: Fast check in, free breakfast

Miinukset: Booked for 4 adults, but given 1 king bed. I called ahead to inform them that we are checking in late due to very heavy traffic in the hi-way. When we got there it was already 3am but they already have our key ready which about the only positive.A big surprise when we got to the room as there was only 1 king size bed. Another problem was the parking, they didn't have enough for all guests. We will not stay at this hotel again.

Miinukset: The smell from some sort of air freshener was very overwhelming. Had to turn on the air and open the window. Asked the person at the front desk if every room had this strong fragrance and was told he had no way to know. Not very helpful. Would not stay at this location again.

Plussat: The free USA Today newspaper A very tasteful and complete breakfast. The Internet Wi-Fi connectivity. The friendly and courteous ladies at the front desk. The hard working ladies that cleaned my room.

Miinukset: The noisy people in the room next door.

Plussat: Breakfast was good. Staff was very friendly.

Miinukset: Room smelled stale and a bit musky

Plussat: Near bwi. Nice towels and linens. Bed was comfy.

Miinukset: No eggs, bacon, sausage, potatoes, gravy, biscuits in the breakfast you come to expect at la quintals. The hotel is in need of an update. Material condition is poor.

Plussat: It served its purpose as a place to sleep before an early flight and was perfectly fine for that.

Miinukset: The bed was a tad hard.

Plussat: Security could have been better, but I enjoyed myself. Also, airport's fault...sent me to wrong Marriott. But, I got there 3 hrs after my plane landed. BWI Marriott was on my confirmation (nothing said Courtyard). Bed was comfortable! Check out time is nice:)

Plussat: Simple and comfortable style of the room with very comfortable beds.

Miinukset: なにもない

Plussat: Clean, to the point. All employees I interacted with were professional and friendly.

Plussat: Very nice hotel and the front desk agent was very nice. The shuttle driver on the 7:30am shuttle was great very friendly.

Miinukset: They need to cut the trees around the sign on the street. It was a little hard to see.

Plussat: Great location, nice staff, and very clean.

Miinukset: There are no charging stations in the room. They do not have USB plug-in stations so don't forget your charging base.

Plussat: Modern look of the room. Water in the room.

Miinukset: The holes in my shower curtain. The stains on my comforter and wash cloths. Being charged twice. Calling the hotel twice to get a refund and still not getting it. Having to call the corporate office to be refunded. Not being comped in any form or fashion.

Plussat: On site restaurant and bar. Decor was very elegant.

Plussat: Great layout and great staff

Miinukset: No microwave in the room, but there were two community ones to use. Overall, a great experience

Plussat: The whole staff was great, the bar was fantastic and the food was fantastic.

Miinukset: Not enough regular coffee in room

Plussat: Friendly and professional staff.

Miinukset: Could use some additional staff in the lounge.

Plussat: Checking Out!!!

Miinukset: Room not ready, Rude staff, didn't feel welcome, Polystyrene cups in rooms. Breakfasr area looked like a tornado had passed through. Foods not labelled. Staffs outfits needed an iron.

Plussat: The rooms were clean and beds were comfortable.

Miinukset: Pool did not open until 3:00pm. (Traveling with kids and main reason for choosing hotel was pool.) Cafe with coffee bar was closed. Very limited convenience items available for purchase. No gift shop. Room had very bright flashing green light all night.

Plussat: Clean and comfortable but a bit pricey.Shuttle service to BWI should be more frequent

Plussat: I liked the bed the most.I wish i couldve taken it home!it was very soft,puffy and clean.Also very high quality.

Miinukset: well food should have been included. even if it was more expensive but it would saved you the hassle,and wel trips with the shuttle for those who dont know Baltimore. it was free within 3 miles but i didnt know what i would find to see within 3 miles.(because i know nothing about baltimore)

Miinukset: I was disappointed that there was no microwave or fridge in my room. I ended up moving and paying another ~$12 to get them. Otherwise fine.

Miinukset: Clientele....there was an aggressive panhandler roaming the grounds. Whether they were or not, some guests seemed to be living there semi-permanently. Although the rooms have been redone, the motel seems dated. The clock was difficult to figure out as to how to set it. There seemed to be people roaming around all evening.

Plussat: The front desk clerk was exceptional. The first room I had had a small odor and what appeared to be mold. I went to the front desk and they moved me to a new room and he gave me a snack to boot

Plussat: I liked that my check in went very smoothly and the room was pretty decent.

Miinukset: We go no warning that maintenance was being down on the streets and we were going to be out of water and there was absolutely no parking. We had to park next door at the Hilton. When we called the front desk the lady told me I could park on the grass or something but there was no guarantee that my car wouldn't be towed because she didn't work for the Hilton.

Plussat: Location

Miinukset: Not having to call for the shuttle

Plussat: Scott at front desk was very professional and helpful. I was looking for a place near the airport for one night and with shuttle service to and from airport and not too expensive. The shuttle service also drove me to dinner and picked me up after.

Plussat: New room with desk for work.

Miinukset: No frills.

Plussat: Clean room Quick staff

Plussat: It was convenient and price was good.

Miinukset: Night staff was grumpy. Room was a little smelly

Plussat: The room was clean and nice overall. Loved how they accepted our pets.

Miinukset: Sheets had a few stains and needed to be changed. TV service was out for the first few hours we were there. No breakfast

Plussat: All essential, very clean. The employed charmers.

Miinukset: Everything was okay so far

Plussat: The bar

Miinukset: Room was dirty staff unprofessional

Plussat: close to the airport very comfortable bed free coffee non smoking-supposedly

Miinukset: some guests were smoking and none of the staff called them on it the entertainment system in the room required a special cord to connect your personal device, which signage said was available at the desk- the 2 girls looked at me as if I had 2 heads and could not find the cords

Plussat: The Aloft BWI is filthy. My room had a 6 inch glob of hair on the bathroom floor, significant mold on bathroom floor, large hole patches on the walls, pea size particles on shower glass door 6 x 6 area of carpet near AC unit soaking wet, substance residue on night stand and terrible smell.

Miinukset: 6 inch glob of hair on the bathroom floor, significant mold on bathroom floor, large hole patches on the walls, pea size particles on shower glass door 6 x 6 area of carpet near AC unit soaking wet, substance residue on night stand and terrible smell.

Plussat: Clean Great location near BWI Lots of friendly "try" by staff Good amenities (pool, bar, breakfast and snack available)

Miinukset: New hotel where processes at the hotel are not aligned completely with options on web site (like "breakfast included"). Over-reserved for parking spaces allotted.

Plussat: I think this was the best hotel I've ever had based on my budget. It was a beautiful large space with lots of natural light, a partitioned bathroom on the backside of bedroom. The best part was the extraordinary view. If you look directly out the window from the bed all you see are trees. I'm at a Westin now. Surprisingly there aren't any outlets in the bathroom, and I couldn't get online for a day; I wish I could be back at the Aloft.

Miinukset: The shower didn't close, but at least it didn't leak water all over the floor.

Plussat: Location is very convenient. Easy access to Rt 295 and the airport.

Miinukset: They might just fixed paints in the room and there were stains of paints everywhere: on the carpet, desk, shelf, etc. The elevator door does not open/close properly and I almost got locked in once. The AC was set to cool when I entered the room and it was almost Christmas!

Plussat: I always feel comfortable at Aloft locations. All service staff including housekeeping were very friendly and responsive to a "Hello". In general the hotel and room seemed very clean and smelled fine. The bed was very comfortable and the linens bath etc were all in good order

Miinukset: But due to some abuse by guests the room was looking a little worn. ie:Scratches in wall finish & headboard.

Miinukset: There were no towels in my room. I called 4 times to ask for towels and got no answer.

Plussat: Friendly staff, clean rooms, comfortable beds, convenient to airport

Miinukset: No continental breakfast

Plussat: The staff was amazing, Tamera, Jamal, Gladys, Cliff and last but certainly not least Niya! They were so amazing I'd take a trip from Phoenix to Baltimore JUST to see them. They truly are the definition of hospitality

Miinukset: My only concern was it took almost 2wks to receive my incidentals deposit back. But that's attributed to processing times through financial institutions.

Miinukset: Facility is quite old $ tired. Various things were missing or didn't work. Location is isolated, not close to many restaurants or shops. Staff did all they could to make up for facility shortcomings.

Plussat: Check in was easy, no hassle. The room was nice, what you would expect for the price.

Miinukset: The bartender was rude. No knowledgeable in the basics of bartending. No continental breakfast. Had to pay $3 for a basic razor

Plussat: The facilities and staff. Staff was very professional and helpful.

Miinukset: Food choices and a small amount of dirt staining on bathroom floor.

Plussat: The design of the hotel is interesting, stylish, and modern. The room had a comfortable size with a nice high ceiling and modern furniture. The bed was comfortable (not too soft), and the bathroom of appropriate size and design.

Miinukset: I had a room at the second floor with constant food smell, and some annoying, repeating noise from some equipment (elevator?). The reception staff was too sluggish (although friendly) for my taste. The bar is openly integrated in the large reception area and was extremely noisy with a TV blaring and people shooting. This was extremely disturbing during checking and any other time I had to pass through reception. Considering the level of the hotel, I would have expected some quality of the products offered at the bar, but the only red wine available was of low q and horrible in taste. No match between hotel style and the drinks offered. The location is far from any reasonable restaurant, and the hotel does not offer any acceptable food.

Plussat: I loved the liveliness of the lobby. The staff was good and the atmosphere was fun!

Miinukset: They didn't have our reservation --but, were great about honoring our reservation printed out from your website.

Plussat: I was able to bring my pets (no extra charge) and they provided me with nice beds and bowls for them. Pets are treated like guests. The decoration and the room layout was perfect for my family. The beds were very very comfortable. The majority of the staff was very nice and helpful.

Miinukset: Not many facilities. Far from restaurants, fast food, groceries, etc. Close by is a Chili's and Starbucks (within walking distance). The pool was only open from 4 pm to 9 pm, it did not work for me. I think the music in the lobby area is a little loud.