Tromssa hotellia

Plussat: Helppous ja yksinkertaisuus. Ei mitään ylimääräistä, mutta mitään ei puuttunut.

Miinukset: Pientä säätöä varauksessa ja parkkipaikat voisi neuvoa paremmin.

Plussat: Location was great.

Miinukset: Could have a fridge on the bad room

Plussat: Sijainti Hyvät sisustusvärit huoneessa.

Miinukset: Pieni huone. Ei ollut juomalaseja. Wc paperia liian vähän. Roskiksia ei käyty tyhjentämässä.

Plussat: The location is fine and the staff were very helpful with us. The bathroom was very clean and nice.

Miinukset: The bed was very uncomfortable (even though better than the one at Smarthotel). The room was very small. We were not travelling with a lot of luggage (2 backpacks and 2 small bags) and it felt a bit crowded. Again, if you intend to simply spend the night and keep on moving in the morning, it will be fine. However, if you intend to discover Tromso from here, we recomend you check other possibilities.

Miinukset: Huoneissa ei ollut pieniä jääkaappeja.

Plussat: Super clean, good location, very friendly staff, good shower with heated bathroom floor. Check-out time at 12pm instead of 11am.

Miinukset: The room comes with nothing except towels, linen, and all-in-one soap. Static electricity every where that we got quite strong electricity shocked whenever we touch anything, including sink tap, door handles, and even lift button. Moreover, the biggest downside is that the room doesn't have any kettles or cups at all. You have to go downstairs and ask people at the bar for hot water because the ones in the thermos at the bar was not hot at all. The check-in time late (3 pm), while normally other places could do at 2pm.

Plussat: The facilities beside the reception where you can find snavks and drinks are very helpful

Miinukset: They clean the rooms only every 4 days.

Plussat: Great location, nice rooms, very handy for local restaurants and cafes etc

Miinukset: Nil

Plussat: The staff were very friendly and helpful, especially Katerina, who gave us advice on things to do and places to visit. Great location! Everything that we wanted to do and/or visit was within walking distance. The room was very clean and warm. Its size was just perfect for two visitors for three nights. Bonus that it has towels, hand soap, hair shampoo and showel gel, as well as drinking water. The coffee was nice and strong down in the barception and the snack and breakfast options plenty. Also, the fact that you could check in earlier just by paying 100 NOK came in handy as well. I definitely recommend this hotel to everyone!

Miinukset: The room price was a bit more expensive than it should. We could definitely do with paying less, since there was no breakfast included.

Plussat: The location was great. Comfortable beds and great shower.

Miinukset: Nothing - all good.

Plussat: Keskeinen sijainti, ystävälinen henkilökunta. Hyvä sänky.

Miinukset: Ahdas, mutta toimiva huone. Huoneen viilennys ei onnistunut ilmastoinnin avulla, ikkunan avaaminen auttoi.

Plussat: Very friendly and attentive personnel. I‘ll be happy to come back one day!

Plussat: For super short one night stay in Stockholm, don't bother with downtown lodging. Take the arlanda express train. 20min you are in town.

Miinukset: Maksettua merinäköalaa ei ollut. Luvattua hyvitystä ei koskaan kuulunut lupauksesta huolimatta.

Plussat: Upeat maisemat. Siisti ja rauhallinen hotelli. Hyvä aamiainen. Hyvä sijainti.

Miinukset: Hotellin aulatilat ovat aika vaatimattomat.

Plussat: Aamiainen oli erinomainen, vaihteleva ja runsaasti kaikkea valittavana. Kahvi oli hyvää.

Plussat: I truly enjoyed the comfortable bed especially during winter time. I loved to roam around the beautiful Tromso but I also looked forward to coming to my hotel room because it was cozy and warm.

Plussat: The room was lovely and we had a great view.

Miinukset: That we had to leave after a very short stay due to the Coronavirus

Plussat: The location was strategic! The view of my room was great as I have the mountain view

Miinukset: The staff did not replenish my shampoo

Plussat: Extraordinary view from room

Plussat: Aamupala loistava, sauna ja kuntosali laadukkaita mahtavilla maisemilla varustettuna.

Miinukset: Huoneeni sattui olemaan kadulle päin ja yöllä kuului ravintolasta palaavien mölinää, johon heräsin.

Plussat: Hyvä sijainti, sauna oli hieno (tosin lattia tosi liukas ja joku siellä kaatuikin).

Miinukset: Pysäköintimahdollisuudet heikkoja. Suomessa pysäköinti hotellin asiakkaille on aina ilmaista, täällä jouduimme maksamaan vuorokauden parkista yli 50e joka on kyllä todella kova hinta pelkästä parkkipaikasta. Aamupala ei kuulu automaattisesti huoneen hintaan (tämäkin Suomessa ihan peruskauraa).

Plussat: Centrally located

Plussat: Great location

Miinukset: Cost of hotel food and drinks

Miinukset: Ei hintansa arvoinen. Kallis, mutta ei silti mitään erikoista vastinetta rahalle.

Plussat: Huone oli loistava. Hotellin ystävällinen virkalija järjesti meille hyvän huoneen korvaukseksi vähän huonosta palvelusta, jota saimme varaustilanteessa. Huone ylitti odotuksemme. Näköala ikkunasta oli hieno. Aamupala oli erittäin hyvä. Olisimme kaivanneet suomalaisittain hotelliin saunaa sekä kuntosalia tai kuntoiluhuonetta. On erikoista ettei näin hienossa hotellissa ole sellaisia palveluita.

Miinukset: Kaikkien respan virkailijoiden palveluystävällisyys ei ollut hyvää tasoa. Ei ollut saunaa. Hotellilla ei ollut ilmaisia parkkipaikkoja, auto pitää jättää kohtuu kauas hotellista.

Plussat: Mahtava aamiainen

Plussat: Great location; good amenities; bathroom quiet large and not too wet; ample of bfast varieties

Miinukset: Extra bed was thin mattress; main bed was small for 2 people

Plussat: Sijainti hyvä

Miinukset: Henkilökunta, siis jotkut töykeitä, huoneeseen ei koskaan tuotu suihkusaippuaa, yövyimme siis kolme yötä. Pyyhkeet olivat aluksi todella vanhoja mutta viimeisenä päivänä saatiin uudet.

Plussat: Location was very central. Friendly staff.

Miinukset: Not clean room and very cold inside. Small rooms for this price. Budget hotel feeling.

Plussat: Great location.

Plussat: Excellent location, great staff and very good breakfast

Miinukset: No spa facilities

Plussat: Good location with nice view

Miinukset: Bar shut for 2 nights- reasons including lack of staff available. Room small and very mediocre- old carpeted floor

Plussat: Fish soup in the bar was excellent. Proximity to Express Ferry departing place. Very tasty breakfast. Staffs were courteous.

Miinukset: We were assigned a room with city view which we did not care much about.

Plussat: Aamiaista paljon kehuttu; se on kyllä hyvä muttei ihan uskomattoman hehkutuksen arvoinen.

Plussat: Mahtava aamiainen, siistit huoneet ja mukava sänky, hyvä sijainti!

Plussat: Location awesome Superb breakfast; all delights you could possibly want and hundreds more! Staff v warm and friendly Views are unbeatable given harbour side location Most tours collect from foyer so really convenient for not having to trek to different locations

Miinukset: Room size (standard rm for family of four not big enough by a long shot - nowhere to put luggage or contents!). So bloomin hot! Impossible to dress children and get dressed before leaving room. Thermostat wouldn’t go below 24degrees! Reduce room price by lowering heating? We had window open for whole stay... Cruise liner obscured stunning view for 2nts - not hotels fault but was a shame!

Plussat: Location. Staff. Very comfy beds. Great breakfast until the last day when hotel was on lock down. Very limited choice. Not their fault of course. View of mountain from the room.

Miinukset: Noise from boats moored up all night with their generator running. Very expensive parking. No free parking at this hotel. Even though they say there's parking. Spent £150 on parking outside the hotel over 5 days! Small bathroom.

Plussat: The room and location was fantastic. The breakfast was excellent with many choices. Staff were very friendly and helpful. The view from my room was outstanding. Location was very central for all the activities.

Miinukset: All good.

Plussat: I liked everything about this hotel specially the helpful staffs. The view from my room 644. The breakfast and excellent location. I will go back again.

Plussat: Tromso was lovely

Miinukset: Prices

Plussat: Very easily accessible for all day trips. Great dinner, very good breakfast!

Miinukset: I couldn't pinpoint one thing that I did not like, however, in terms of pricing I would expect a little extra for a 10/10.

Plussat: Nice and clean, spacious and confortable room

Miinukset: No frills, feels like a refectory/hive, extremely pricey

Plussat: Erittäin hyvä sijainti. Mahtava aamiainen!

Plussat: Aamiainen oli hyvä

Miinukset: Remontti

Plussat: Great Breakfast. Good Location. 15 mins by taxi to/from airport. Walking distance from Bus Terminal.

Plussat: Aamiainen oli hyvä.

Miinukset: Huoneen lukko ei toiminut kunnolla, ovi saattoi jäädä auki jos sitä ei varmistanut. Asiasta huomautettiin kaksi kertaa respaan enkä sittenkään ole varma, että meitä otettiin tosissaan.

Plussat: Erinomainen ja monipuolinen valikoima aamiaisella. Ihanat maisemat huoneesta.

Miinukset: No kettle, I mean come on guys, this is a basic thing.

Plussat: Room is fairly good. Breakfast is excellent - a lot of choices and the ambiance is good. Location is within walking distance to all attractions. This hotel is not the best choice if you are visiting Tromso, but it is a good choice.

Miinukset: There isn't any staff or bellboy at the entrance to help carry luggage into the hotel. There are only steps, no ramp. For older people it is not an easy job if they have big luggage. Especially during winter, the entrance area are very slippery.

Plussat: Great hotel in a suberb location. Next to the bus stop and next to the city center. You will love the breakfast buffet! Excellent!

Plussat: The breakfast - plenty of fresh choices. Cafeteria attendants are friendly and helpful. Bed mattress and pillows are soft and comfortable. The location is quite good, only 3 minute walk to underground parking area.

Miinukset: Room size - some room types are a small. Living space is very small if luggage are unpacked.

Plussat: It was a centralized locality but the only mitigating factor was that it was within walking distance of a supermarket to buy provisions.

Miinukset: Due to the virus outbreak and royal decree, everything was in shut-down in Tromsø. So too in the rest of Norway. Had we only experienced the shut-down in Tromsø, we might have thought the poor level of food provision, the sour attitudes and the negative vibes we experienced from especially the reception staff (breakfast room server was chirpy and cleaner on our floor - who only came ONCE in 4 days, was friendly too) were hallmarks if the epidemic and its consequences. However, this was not so - we also stayed for short periods during the epidemic measures in Flåm and in Oslo - in both other locations reception staff were apologetic and kind and sympathetic and extremely helpful. Their plated breakfasts were wonderful and varied (not just bread, bread, and more bread). Elsewhere attempts were made at giving stranded visitors nutritious foods with high energy content and loads of fresh vegetables, fruit, freshly squeezed juices to combat the flu, but in the 4 booked days at this hotel, it was meager pickings and even the Lobby fridges had meager pickings forcing us to brave it out into the streets and heavy snow fall to buy cold food at the supermarket. When we left to go out no-one engaged with us, we got reprimanded sharply for wearing grip-ons on our snow shoes when we entered the lobby and when we left a day earlier due to Royal decree, instead of kindly affording us a refund and the extra few hours in the warm hotel room as our flight out was in the evening and we left the hotel around 3 PM (3 hours past check-out time), they charged us for an entire extra day, and that despite the fact that the hotel is a ghost hotel in a ghost town! We never saw ANY other guests at the hotel beside ourselves! The reception staff defines this hotel as cold, clinical, unfriendly and gauging! If I ever visit Tromsø again (to be doubted), I’d DEFINITELY NOT stay at this hotel!

Plussat: The room was very nice, clothes storage space was organized very space-efficient, the view from the room was beautiful, breakfast choice and quality was the very best we have ever had in a hotel.

Miinukset: There was just one disappointment, the bed. Bed mattress was of surprizingly low quality and uncomfortable, so we didn’t manage to have good sleep.

Plussat: The breakfast - plenty of fresh choices. Cafeteria attendants are friendly and helpful. Bed mattress and pillows are soft and comfortable. The location is good, only 3 minute walk to underground parking area.

Miinukset: Room size - some room types are a bit small. Living space is very small if luggage are unpacked.

Plussat: Sijainti lähellä satamaa.

Miinukset: Hotellissa oli mittava remontti ja meteli oli kamala. Paikka olisi pitänyt sulkea remontin ajaksi. Parkkipaikkoja ei hotellilla ole. Pysäköinti ahtaassa parkkihallissa on erittäin kallista.

Plussat: kind staff

Miinukset: room- too small, no wardrobe location- so so breakfast - so so

Plussat: The bathroom was clean and the location was perfect (yet again, Tromso is not an awfully big city).

Miinukset: The room was AWFULLY SMALL. We had spent a night in the Comfort Express a week before and decided to change to Smarthotel on our way back home and spend a couple of days exploring Tromso from there. Don’t do it. This is a temporary/one night stay hotel, we do not recommend it for more. The bathroom was like the ones in small airplanes (although it was clean), we were told how to locate extra linen for us (they knew in advance we were 2, they could have prepared the room), the extra linen was a bit dirty due to the dust and small crumps stored in the drawer where they were kept (looked like a long ango they were not taken out from that drawer), the bed (1,35m bed for 2) was only accessible by one side (window and walls on the other 3) so I kept jumping over my boyfriend at all times to get out from bed, the walls were dirty and the furniture was old and uncared for. Moreover, the window wall seemed to be poorly insulated, so we had to put the extra linen between the wall and my body to avoid getting cold. I don’t tend to leave this kind of review and I fully understand that for 1-night stays the room would be more than enough, but the price we paid (120€/night for 2 people) is incredibly high for such poor conditions.

Plussat: Can't complain. It's a bit snug in the room, but if you know what you're getting, it's a great deal for the price, especially in pricey Tromsø. The bed was very comfy and the staff was friendly.

Plussat: Design, aesthetics, position.

Miinukset: The rooms are way too small, no space for your luggage, too small for the money, breakfast is not included and the key-cards fail all the times and you have to swap them at the reception. You have a writing on the rooms' wall saying "You Are Smart"... I would change it in "You Are Small"

Plussat: Aamiainen oli hyvä ja huone erittäin siisti. Kahvia ja teetä oli ilmaiseksi tarjolla respan vieressä. Sänky oli tosi hyvä.

Miinukset: Hotellilla ei ole omia parkkipaikkoja, vaan käytettävissä on yleiset parkkipaikat, jolloin parkkeerauksen hinnaksi tulee 28-38 € vuorokaudessa.

Plussat: Siisti, hyvä sijainti.

Miinukset: Vuode piti olla erillinen ystävän kanssa, nyt se oli yhteinen ja lisäksi liian kapea.

Plussat: Sijainti, hinta ja monipuolinen aamupala.

Miinukset: Maksuton P-paikka puuttuu.

Plussat: Yksinkertainen ja siisti.

Miinukset: Parisänky kehno ja sijoitus huono.

Plussat: The property is centrally located in the city and just a few mins walk from the bus station which drops you from the airport. Airport Shuttle is best transport mode to reach Tromso City. The staff was polite and cordial, and helped us with the directions for travel, even though language was an issue (English-Norwegian). The Hotel was well maintained with all facilities.

Miinukset: 1. The size of the room was too small, even though we had a booked double room for us. the moment you start walking, the rooms ends. Due to this there was cramping, as we had 2 luggage bags and our cabin bags with us. 2. The breakfast was hot and fresh served on all days, but there was no variation in the menu. If only they can have some variety in the menu

Plussat: Centrally located, within walking distance to restaurants and bus/boat station

Miinukset: Room small but its okay.

Plussat: Ei mitään liikaa, ei mitään liian vähän. Loistava aamiainen!

Plussat: Exceptionally nice staff. Very basic but comfortable rooms.

Miinukset: Expensive, even by Norwegian standard. The rooms a bit worn out.

Plussat: Brilliant breakfast ad dinner. Location is excellent. Like it.

Miinukset: Reserved two beds for one room, but first night was given a double room. However, at the second day we were change to another room.

Plussat: The view (we were in 401), comfy beds, good breakfast choices, nice evening meal,

Miinukset: The noise from the jacuzzi above our room was excessive after 11pm (when it should not be in use) so I had to complain on 3 nights The price of drinks was ridiculously excessive to the point we didn’t bother so the hotel lost out.

Plussat: Excellent location, rooftop jacuzzi, very good breakfast, big rooms and bathrooms, clean and warm in winter

Miinukset: Bed in our room was more like single bed than double, fortunately we are s size

Plussat: Erinomainen aamiainen!

Miinukset: Kokolattiamatot olivat tunkkaiset varsinkin huoneessa.

Miinukset: Aamiainen oli hintaan nähden surkea. osaksi illallisen tähteitä, eineksiä. Illallinen oli surkea. Selvästi jatkettu edellispäivän sapuskoista, lisäksi eineksiä. Pysäköintitilat aivan naurettavat, tilaa muutamalle autolle. Lähellä julkinen pysäköinti 25 euroo yö.

Plussat: Everyone, especially Charlotte was so helpful and supportive!!!

Miinukset: I had to shorten my stay.

Plussat: This hotel's location is brilliant. Just next to the waterfront, and very close to the airport bus stop, and also all of the pick up locations for all of the excursions we booked. The food was great, which I didn't expect on a dinner b+b rate, and the restaurant and communal spaces were all very comfortable and decorated nicely. The afternoon waffles were great after a long day in the cold weather. The rooftop hot tub is exceptional- especially during a snowstorm!

Miinukset: We stayed in the sister hotel for a few nights also, and this hotel was much busier than that one, which made meal times a bit congested with lots of people.

Plussat: Locality, staff very helpful, polite, welcoming. Meals provided, nice food, tea and coffee freely available Hot tub nice bonus

Plussat: Location was good.

Miinukset: Although this hotel was more expensive than other similar hotels in the same area we chose it because of the evening meal it included. On arrival we were advised that the evening meal was served from 6pm. We booked a Northern Lights tour for every evening we stayed at the hotel (4 nights) which departed at 6pm so we asked the hotel if it would be possible if we could have our evening meal at 5:45pm (15 minutes earlier) or alternatively if they could keep some food out for us to have on our return. On check in we were advised that it should not be a problem but that we should speak to the evening receptionist. When doing so we were advised that the hotel cannot accommodate us in this regard and that we should send an email to management asking for a refund on the evening meal. When doing so we received a reply saying that the food is completely complementary to the accommodation so nothing could be done. We were extremely disappointed that the hotel was not willing to accommodate us with the evening meal in any way (not even offering something small like fruit) especially as we chose this hotel because of the evening meal it offered. Bottom line- if you are planning to go on a Northern Lights tour on more than one evening during your stay in Tromso this hotel is not good value for money. You will end up paying a premium for the hotel because of the evening meal and then having to buy dinner in any event (We needed to do this for all 4 nights that we stayed at the hotel because of their unwillingness to accommodate us due to northern lights tours).

Miinukset: Käymistämme Norjan hotelleissa WC:sta ei ollut bideesuihkua. Ei myöskään tässä hotellissa ollut.

Plussat: Aamiainen oli ok. Ravintolan tarjoilija oli ystävällinen. Hotelli siisti.

Miinukset: Parkkipaikkaa ei löytynyt (ei voinut varata), silti viereisen hotellin asiakkaat saivat pysäköidä sinne? Vastaanottovirkailija oli kohtelias, mutta ei kiinnostunut neuvomaan, mistä parkkipaikka löytyy. Iltapalalla piti olla lihaa, mutta muuttui lennossa kalaksi, jota mieheni ei voi syödä. Tuli sellainen olo, ettei meitä huomioitu, rahastettiin vain. Huone oli ok, ikkuna sisäpihalle, mutta aina ei käy tuuri. Aika kalliiksi tuli syömätön iltapala, ja 37 euron parkkis kaupungilla.

Plussat: It was lovely and warm, relaxing and the food was really good.

Plussat: Room was clean and perfect for what we needed, Breakfast was superb, good choice of hot cooked breakfast and continental style as well. Dinner was great a buffet choice of potato and stew and Pasta dishes. the added bonus of afternoon waffles was great, especially when you spend the day sightseeing.

Miinukset: Beds could have been comfier, maybe some more pillows as well.

Plussat: Superb

Miinukset: Absolutely nothing!

Plussat: Ihana, sopivankokoinen, lämminhenkinen hotelli. Aamupala aivan ihana, ilraruokailu myös. Näköala huoneesta aivan huikea, huone muutenkin viehättävä. Huippupaikalla.

Miinukset: Ilmainen pysäköinti puuttuu.

Miinukset: Hotellilla ei ole omaa pysäköintiä, vaan saat toivoa että naapurihotellilla on paikkoja vapaana, muuten auton joutuu viemään 400m päähän yleiseen pysäköintitaloon, joka maksaa 300kr/vrk

Plussat: Norway in lock down so sandwiches for breakfast . No waffles in afternoon and only one course for dinner. All tourist stuff shut

Miinukset: Good hotel

Plussat: Ruoat tosi hyviä. Kiva saada puolihoito! Paikka oli rauhallinen ja kotoisa. Oleiluhuone alakerrassa oli vähän nuhjuinen. Kokolattiamatto lisää pölyn leijumista. Lisämaksusta saimme näköalan satamaan ja nautimme todella kauniista vesi-ja vuorinäkymästä. Kaikki oli kävelyetäisyyden päässä.

Miinukset: Hotellin autopaikat puuttuivat!!! Saimme sakot väärästä pysäköinnistä!!!

Plussat: What a terrible stay. They should not be in the hospitality business. Did not clean or service our room. Took our payment immediately and then told us they are closing the hotel. Had terrible food inedible, what a disaster. Had to leave the hotel after 3 days, they informed us they are closing. Had bread and boiled egg for breakfast everyday in a packet,

Miinukset: Everything a disgrace how they treated us , no hospitality.

Plussat: The view

Miinukset: As we entered the hotel and paid we then only heard that we were under kwarantine.Not anybodies fault. One night we orderd food to our room because we were not allowed in the dining room. There was a knock on the door and when I opend 2 plates of food was on the floor. Not on a tray and not even coverd. To me that was very disappointing. Offcourse we then did not eat dinner. The next evening they did serve dinner in the dining room . They served potatoes and pork. No choice of meat and I do not eat pork as I am allergic to it.Again hardly any food. I know it is a difficult time and everybody was trapped but I feel that the staff could have handled it better. After all they are in hospitality.

Plussat: Hotelli oli loistavalla paikalla vuonon rannalla keskellä kaupunkia. Hotelli oli puolihoidolla ja tarjolla oli kokopäivän kahvia ja hedelmiä, sekä mahdollisuus paistaa vohveleita välipalaksi.

Miinukset: Parkki paikkoja ei hotellilla ollut tarjota, vaan auto täytyi jättää, joko kadunvarteen maksullisille paikoille, tai yleiseen parkkihalliin pienen matkan päähän.

Plussat: Hotel location is great. Directly on the waterfront, and a stones throw from most of the pick up points used by the different tour operators we booked excursions through. Also really close to the FlyBussen airport express bus which is great when its freezing and you've got bags to get to your hotel. I was dubious that the included meals would be any good, but was so pleasantly surprised! Food was excellent standard and lots of choice.The afternoon waffle station was great to come back to after a long day out in the cold. I would stay here again without doubt

Miinukset: Some of the staff were a little stand offish, but this may just be a cultural difference.

Plussat: Loistava sijainti aivan keskustassa satama-altaan äärellä. Majoitukseen sisältyvä puolihoito oli laadukas: monipuolinen aamiainen, vohveleita välipalaksi ja maukas päivällinen seisovasta pöydästä. Ruokailutiloista näkymät satamaan ja vastapäisille lumihuippuisille vuorille.

Miinukset: Lisämaksullinen isompi huone kolmelle ei ollut kovin iso. Huoneesta näkymä vastapäisen talon seinään. Hotellilla ei omia parkkipaikkoja ja maksulliset paikoitusmahdollisuudet rajalliset hotellin läheisyydessä (sakkovaara!).

Plussat: Henkilökunta ja tarjoilu

Miinukset: sänky oli onneton ja ritilöitä rikki

Plussat: What I really enjoyed was the people working there. They made all the experience different. very helpful and tried to facilitate me during my stay . It is also really important the fact that you can either find a private room or a dorm, a private shower and a shared one. There is variety on the facilities. Furthermore, the kitchen is very comfortable. Last but not least, the location is amazing, close to everything.

Miinukset: Huoneen seinät ovat aika ohuet. Kuuluu läpi.

Plussat: The room is clean and comfortable. The location and their facilities are also good.

Miinukset: I booked single bed but I got double bed. I arrived at night and they don't have 24 hour reception service. So, I must go to Enter Viking Hotel for get a room key card. However, they already informed before I come.

Plussat: FANTASTIC location - 5 mins on foot away from the town centre, all major meeting points, bus stops and shops! well-equipped kitchen, you can cook whatever you want. Properly hot water in the shower and clean towels every other day. For hostel-level, really good quality.

Miinukset: The room was tiny, I had a mid-sized suitcase and had almost no place to put it. Lots of mildew in the bathroom (frankly, to be expected if you consider the climate, so I wasn't really surprized). The kitchen closed really early for safety reasons - appreciate the care, but it was a bit inconvenient. Still, it was good for price/quality balance and because I spent as little time at the hostel as possible (wanting to do lots outdoors).

Plussat: Everything was great.

Plussat: Location of the hotel is exceptional. It's really close to the city center. We were there in march so it was still cold outside, but the room was pleasantly warm.

Miinukset: There was only one bathroom for the entire floor, which consist of about 8-9 rooms. There were sinks in the rooms, however there is still only one toilet and one shower for the floor and for a full floor this is not enough.

Plussat: Walkable distance to downtown but quite hard when snowing.

Miinukset: Hard to park the car in the winter. The hotel locates up high the hill, so if you rent a car, please be sure that it's 4WD. Limited car park lots. Additional charge for car parking.

Plussat: Hyvä ja edullinen paikka majoittua lähellä keskustaa

Plussat: Sijainti lähellä keskustaa.

Miinukset: Yörauhaa ei noudatettu. Televisio ja kaukosäädin paikallaan, mutta virtajohtoa ei ollut.

Plussat: Majoitus oli siisti ja hyvällä sijainnilla. Hintalaatu suhteelta todella hyvä. Jokaisessa huoneessa omat jääkaapit ja yhteiset tilat ovat mukavat ja siistit.

Plussat: Upea paikka. Todella ystävällinen henkilökunta

Plussat: Sijainti oikein hyvä ja autolle oli pysäköintipaikka lähellä. Hinta-laatusuhde Norjan hintataso huomioiden varsin hyvä.

Plussat: The person at he registration desk.

Miinukset: Everything else : "studio" in the basement, noisy, right on the street at the level of the cars, without double glazing, without proper dark shades, kitchenette but not a proper table to eat anything. I would NEVER go back.

Plussat: The staff were phenomenal! When our plans changed suddenly they were extremely helpful and attempted to find us a new place to stay since they were booked. Although we ended up at an Airbnb, we appreciated their sincerity in our well being. They also stored our luggage until we could check in. When we came back two days later to stay we received the same amount of care! The room was spacious with a mini refrigerator and clean!

Miinukset: The light switches were slightly confusing.

Miinukset: Didn’t service the rooms.

Plussat: Very good location, barely five minutes walk from the airport bus stop and ten minutes walk to the ferry. Staff were excellent, very helpful and smiling. I was expecting a rather drab town but was amazed at the pretty the main street and the attractive wooden homes above it on the hill. Sadly it seems the developers are slowly winning and there are some awful new buildings being built. There are a few bits of interesting architecture but not nearly as attractive as the old buildings.

Miinukset: Rooms a bit small but that seems standard for Norway

Plussat: Thanks for upgrading to larger room. Kitchen was convenient.

Miinukset: Parking was apart. Not easy to find.

Plussat: It was such a cozy and comfy place. We had just gotten off the plane from the states and got this place and we were definitely not let down. The bed was so comfortable and the kitchen was great for us to make a late dinner and breakfast in the morning. We actually didn’t want to leave! Good job!

Miinukset: We loved everything. We kept saying it the whole night we were there.

Plussat: The shower was epic!

Miinukset: Full size bedding, it was two singles on a full.

Plussat: Henkilökunta mukavaa ja hiljaisuus hotellilla.

Miinukset: Aamiainen olisi ollut hyvä hotellilla.samoin pientä purtavaa suolaista jotain.

Plussat: Bed was very comfortable. The free waffles were great!

Plussat: Hyvällä paikalla siisti majoitus.

Miinukset: Ei aivan sellainen kun varauksessa luvattiin. Otettiin huoneisto erillisellä makuuhuoneella ja saimme pienen huoneen missä oli samassa keittiö.

Plussat: Saimme alkuperäisen varauksen tilalle astetta paremman huoneiston jonkinlaisen ylibuukkauksen tms vuoksi samaan hintaan. Kiva huoneisto ja hyvin varusteltu. Hotellin siivoushenkilökunta oli ystävällistä ja hymyilevää.

Miinukset: Emme saaneet tarpeeksi selkeitä ohjeita, missä on varsinainen sisäänkäynti ja vastaanotossa työskentelevää nuorta herraa tuntui kiinnostavan enemmän kännykkä kuin asiakkaan ystävällinen opastaminen. Autotalli, johon sai jättää auton, oli pölyinen ja hieman epäsiisti.

Plussat: Siisti, kompakti huone.

Miinukset: Siellä oli parhaillaan remontti. Tosin huoneeseen se ei vaikuttanut.

Plussat: Aamiainen aivan ok, nälkä lähti. Pysäköinti onnistui läheisessä saman ketjun hotellissa.

Miinukset: Huone oli pieni ja kylpyhuone kylmä. Ei pysäköintimahdollisuutta muuten kuin kadun varressa jos oli tilaa.

Plussat: Location

Miinukset: Price

Plussat: Aamupala ja sänky hyvä.

Miinukset: Vesipatterit kohisivat. Kahvi huonoa.

Plussat: A small and very cosy family room which was ideal for the prevailing temperatures outside and did heat in excellent time. We would specially like to thank Mr. Eric and Miss Monika for their excellent brief on all the activities and good eating joints around the hotel. Mr. Eric was an encyclopedia of knowledge and gave us more information than what we expected. Miss Monika was very helpful through out our stay and of great help at check out by giving us extended check out time. A great team work. The staff at breakfast were really amazing, specially the tall girl, whose name I forgot to register. Thank you guys.

Miinukset: Booked this hotel after our cruise ship terminated its journey due to Coronavirus. On arrival we were told we were being moved to an apartment around the corner instead, as we would need to self quarantine. On arrival we were told we could only leave to go to the supermarket, then had to stay in our room until we we met the quarantine regulations We shopped for groceries and came back to our room, which was adequate but very badly designed. Our bed was pushed up against the wall, there was nowhere to put the kettle down to turn it on - power point in the middle of the wall, no power point in the kitchenette. We had to boil the kettle by putting it on a suitcase on top of a chair. This was not the hotel we booked. We paid for breakfast to be included- we never received the promise of a continental breakfast to be left outside our door (we were expecting a buffet type breakfast when we made the booking, but understood health regulations required this change. But we did not receive any breakfast at all. We were given a declaration from the town council advising us we were to stay in our room. Outside the elevator was a typed sheet telling us we were to leave the country. Confusing and contradictory information for guests who were in a quandary. When we asked about local bus services, and where the local bus stopped closest to the apartments, the young man at reception said he did not know. Really? We managed to book flights out. When we went to leave we advised reception we were heading to the airport to try to fly home. We advised that if the flight schedule was changed for some reason, we would be back. The young man stated he might be able to manage that - we reminded him that we had paid to stay 2 nights, and that the room was still ours for another 24 hours. We would not stay here again

Plussat: Location ,staff .

Miinukset: No early breakfast (I had to live at 7 in the morning)

Plussat: Sänky ja vuodevaatteet erityisen miellyttävät

Miinukset: Aika pieni huone mutta menetteli....

Plussat: Mukava henkilökunta, ja hyvä aamiainen. Lähellä hyviä ravintoloita ja lyhyen kävelymatkan päässä esim jäämeren katedraali ja Fjellheisen.

Miinukset: Sänky ei ollut paras mahdollinen ja naapurustossa oleva remontti hieman häiritsi.

Plussat: Mukava rauhallinen hotelli, keskeinen sijainti ja loistava aamupala.

Plussat: Kodikas hotelli erinomaisella sijainnilla. Illalla ilmainen vohvelinpaisto. Hyvä aamiainen.

Miinukset: Maksullinen pysäköinti.

Plussat: Aamiainen oli hotelliaamiaiseksi välttävä.

Plussat: Pieni ja kodikas hotelli, Rauhallista ja hiljaista

Miinukset: Viidennen kerroksen toinen huoneemme oli kylmä. Sama huone viime talvena ja sama vika, Vesipatterit eivät lämpiä kunnolla, koska niissä on ilmaa, Lisäksi ne korisevat äänekkäästi. Toisessa huoneessa kylpyhuoneen lavuaarin putki tukossa, tyhjeni erittäin hitaasti. -Kunnossapidossa siis puutteita, vaiko välinpitämättömyyttä? Näillä puutteilla ei hinta ja laatu kohtaa.

Plussat: Really clean and also great to be just in the city center. Also there is a parking in the basement (about €20/day if you stay at least 3 days), very convenient

Plussat: Waffle happy hour in the afternoon.

Miinukset: Breakfast was average.

Plussat: Aivan loistava aamupala!

Miinukset: Alemmassa kerroksessa tehtiin remonttia josta ei ilmoitettu respassa ja pahoiteltu etukäteen. Aamulla klo:9 alkoi seinien poraaminen joka jatkui lähtöön asti eikä voinut edes nokosia ottaa ennen lähtöä poran narinan takia. Autopaikka oli hotellin kellarissa joka oli aivan naurettavan pieni ja ahdas etenkin sen sisäänkäynti, jossa oli jyrkkä lasku ja heti jyrkkä käännös. En suosittele ajamaan kellariin farmarilla, maastoautolla tai matalalla autolla.

Plussat: Very comfortable location

Miinukset: No free parking

Plussat: The breakfast had a good selection, even after 7 times we were content. It's perfectly located in the center and most tours and chases start just around the corner. The reception staff was always friendly. The breakfast staff did a good job, but didn't look as approachable.

Miinukset: - There is supposed to be pancakes in the evening. We had not been made aware of that during check-in or prior communication, so we only found that out at the end. - There were no shelves in the room. Given the size of the arctic clothes we had, it would have been practical to have some more storage area. - Some of the corridors look very dated and have the styling which evoke the feeling of being on an old ferry-boat. - The blankets/duvets are not so breathable, probably synthetic, so they cause you to sweat. I prefer breathable/feather blankets.

Plussat: Nice location next to city center. Clean and cosy rooms. Good breakfast. Nice and helpful staff.

Plussat: Erittäin siisti ja viihtyisä hotelli. Huippusijainti ja hyvä aamiainen.

Plussat: Keskeinen sijainti, hyvä aamiainen, siisteys, huoneessa oli pienestä koosta huolimatta mm. minibaari/jääkaappi, vedenkeitin ja silitysvälineet.

Miinukset: —

Plussat: Room was great, staff were very friendly (only the chef that wasn't very forthcoming), love the fact you can make your own waffles in the afternoon! brilliant location, very central.

Miinukset: The chef was a bit "moody" - often didn't have milk, the cream for waffles was sour - when requesting things, we got a bit of an attitude on a few occasions.

Plussat: Aamiainen oli ihan hyvä

Miinukset: Ei mitään valittamista

Plussat: Sijainti oli hyvä, helppo löytää autolla. Hotelli oli siisti ja henkilökunta ystävällistä.

Miinukset: Pidin kaikesta.

Miinukset: suihkusaippua oli loppu

Plussat: Aamiaien runsas ja maittava. Henkilökunta aamiasella iloisia,ystävällisiä....siistiä.

Miinukset: Huoneen sisäpiha??? terassista.

Plussat: There was a good variety of food for breakfast.

Miinukset: The room was far too warm, and the bed too soft.

Plussat: We had a very lovely stay in this hotel. Breakfast was just amazing, with great variety and very tasty. Free tea/coffee in the lobby was very handy on cold days :) The room was not very big, but warm and comfy. The location is great as well, many interesting places are nearby and the bus stop is basically around the corner.

Plussat: Great location and great breakfast, enjoy my stay and will definitely recommend it to anyone visiting to Tromso.

Plussat: Sijainti kaupungin ytimessä, siitä huolimatta rauhallinen, hiljainen huone. Aamiainen todella monipuolinen ja runsas, jopa pikkuriikkisen luksusta.

Plussat: Todella hyvä aamiainen.

Miinukset: Ensimmäisen kerriksen huone ei ollut ehkä hiljaisin.

Plussat: Very good location. Very kind and highly professional staff. One of the few hotels where I have ever been and coffee was good. Breakfast good and diverse.

Miinukset: Very expensive, The room was very small and had no view. It was on the ground floor and in front of my door was a little space and a wall. I could not print my boarding passes. Fortunately, the receptionist was very kind. There was no machine to get some water, for instance. In case, the receptionist was busy with people queuing up to check out you had to wait a lot to get some water.

Plussat: Aamiainen oli tosi hyvä ja runsas

Miinukset: Ikkunasta näkyi vain talon seinä

Plussat: Hotellin sijainti on mainio ja sieltä pääsee kävellen helposti joka paikkaan. Aamupala oli runsas ja monipuolinen. Huone oli siisti.

Plussat: Aamupala erittäin hyvä ja monipuolinen.

Plussat: Great breakfast and good location

Plussat: Aamiainen ylitti odotuksemme,todella hyvä ja runsas sekä esillepanoon panostettu todella paljon.

Miinukset: En keksi mitään mistä voisi noin sanoa.

Plussat: Aamiainen oli poskettoman hyvä!!

Plussat: Central location with plenty of options with restaurants, shopping and transportation. The hotel is located in an old building though the rooms are fully refurbished. Size is small and not much view due to the location being away from the water, though the breakfast is easily one of the best we have ever had.

Miinukset: A bit pricey for the size and lack of view

Plussat: Clean and close to everything and breakfast was great

Miinukset: No lobby to chill

Plussat: Fantastic breakfast & comfy bed! Convenient location that makes it easy to go in & out for all-day arctic adventuring!

Miinukset: Thin walls

Plussat: Erittäin hyvä perustason hotelli. Kahviautomaatti asukkaiden käytettävissä ilmaiseksi. Aamiainen oli todella monipuolinen ja hyvä! Hotellin taso ja palvelut vastasi siis hyvin hintatasoa.

Miinukset: Vähän oli kuuma huone näin kesäaikaan, päivisin sekä öisin. Hotellilla ei omaa pysäköintiä.

Plussat: Hyvä aamiainen, pöydät notkuivat vaihtoehtoja.

Plussat: Clean, good location, kind staff, excellent breakfast

Miinukset: Nothing

Plussat: Really clean place, Staff really friendly Breakfast Awesome!!! Location just in a city center!

Miinukset: Nothing...

Plussat: Nice hotel in a great location. Delicious breakfast buffet.

Plussat: Aamupala oli loistava ja henkilökunta oli erittäin ystävällistä ja avuliasta.

Miinukset: Sänky oli parisängyksi kapea, mutta vuodevaatteet kuitenkin hyvät.

Plussat: Hyvä aamiainen, parkkihalli vieressä. Henkilökunta kielitaitoinen, hotellin sijainti keskeisellä paikalla. Aurinko paistoi yötä päivää, mutta hotellihuoneessa hyvät valon estävät verhot.

Miinukset: Ei valittamista

Plussat: Despite the shabbiness of the building it had everything needed in a budget hostel, was quite comfortable and was located very close to centre of town. So if you expect chic, not shabby, stay away! They ran a good reasonably priced Northern Lights tour each night that was viable weather wise.

Miinukset: I was told that this hostel is in the 3rd oldest house in Tromso. It looks like it. It's very shoddy and all the electrical wiring and plumbing has been added after being built. Shared showers and toilets are a tight squeeze. However fire safety equipment and sprinklers are in place so it should be safe. Stairs are really steep throughout. Lighting in the female dorm at the top of the house (Room 7) was terrible and the blinds kept falling down. There is some basic maintenance needed in this room.

Plussat: The owners are super nice and accommodating. Checkin after hours went smoothly and the location is great.

Miinukset: My bed was very close to the window and I could feel some air all night, got a cold after the first night.

Plussat: Good

Plussat: Nice host, great location

Miinukset: Really expensive for a hostel - Cleanliness

Plussat: Perfect location, super nice staff, relaxed atmosphere and great tours to see the Northern Lights. I traveled solo and it did really feel like being with family or a group of friends there. One of the most memorable trips I've done!

Miinukset: Literally, nothing to criticise. It was just great.

Plussat: Is very near from center, and the place is cozy and the staff was friendly

Plussat: Olen tyytyväinen. Sain oman huoneen, olen varannut maakusalissa sänky. Henkilökunta on tosi mukava. Kiitoksia!

Miinukset: En pitänyt kaupungin melua

Plussat: Location is very good, a few meters from city center.

Miinukset: First, I have been welcomed by a very impolite Spanish receptionist, Teresa, who, when realized about her rudeness, apologized. Toilet and shower are very small and quite rudimentary. Guests are hosted in two houses, I was in the blue house. As the living room is big to sit 7-8 persons, guests of the other house were coming to relax and to spend the evenings in the blue house. That meant people drinking and talking loud all day long till it was time to go to bed, at midnight. As you can imagine, the toilet on the ground floor was every evening disgusting. On the weekend, because the living room of the other hostel in the city was as well too small, receptionists and guests were coming to the blue house to party. The door of room 8 was impossible to be closed so I could only sleep until the guys were away. Oven and microwave were not working. 57 Euro the night for this piggery ?? Don’t pay it.

Plussat: Hyvä sijainti aivan Tromssan ydinkeskukstassa

Miinukset: Suihkut toimivat huonosti

Plussat: Henkilökunnasta ja sijainnista eniten

Miinukset: Suihku voisi olla vähän isompi

Plussat: Cheap and good location

Miinukset: The bathroom was not the best.

Plussat: Robin was seriously one of the most amazing people that I met during my two week traveling through Europe. He is such a sincere person, with a genuine desire to do exactly what he's doing! I would highly recommend also that everyone who stays there goes on one of his tours.

Plussat: good location, little bit walking to the center, specially in a hard weather perfect stay, and lovely breakfast perfect staff , she is very friendly indeed I enjoy it, and it is perfect for watching the Norther Light as well,,,

Miinukset: I like the whole trip, nothing is unlikely !!!! :D It was a dream to me to see the norther light , I was afraid from the weather and how much it is cold, but good layers and heavy clothes is a good protection indeed you have to try this city and that hotel

Plussat: Staff friendly and helpful Free coffee Room was clean

Miinukset: Expensive additional charges for parking - £13 per day Very limited choice for breakfast - not even a toaster! However what we did have was of good quality Room was clean but tired looking and could do with a refresh Couldn't get TV working.... we didn't bother reporting it as it wasn't possible to view it when lying on the bed anyway as it was above the headboard.

Plussat: Location very good

Plussat: The location is exelent , near the bus stop to the airport , there's a store right next to hotel if you need snacks or drinks, there's hot drinks for free at the lobby. The room was nice ,clean sheets and towels.

Miinukset: a hairdrier ...you realy need to add it in rooms in such cold country like Norway.

Plussat: Excellent Norwegian breakfast. I just LOVE herring early in the morning!

Miinukset: Great location. Very friendly people. Excellent service.

Plussat: Nice staff, nice breakfast, close to the center

Miinukset: Noice of the road were hearable

Plussat: The staff were all amazing, very friendly and particularly helpful when I needed to borrow a USB charger. Really good English speakers too (as were most of Tromso to be fair). The room was basic but clean and comfortable, as expected, no real 'budget' issues. Well heated throughout the hotel. Wifi throughout and an internet terminal in reception too. Breakfast was standard continental meat n cheese buffet style (but that coffee, euch!) - more than adequate for the price. Overall I would definitely recommend a stay at this city centre budget hotel

Miinukset: No tea/coffee making facility in the room (although awful stuff could be had in reception)

Plussat: Hotelli oli siisti, viihtyisä ja henkilökunta oli erittäin ystävällistä. Huoneessa oli ihanan lämmin kylpyhuone sekä sänky oli lämmin ja mukava. Sijainti oli mitä mahtavin: satamaan ja keskustaan lyhyt matka, myös ruokakauppa oli aivan vieressä.

Miinukset: Hotelli oli ulkoa kolkon näköinen, mutta sisältä onneksi viihtyisä.

Plussat: Really good value for money. On the main street so close to everything. All in all perfect for my one night staying in Tromsø

Miinukset: I could have had a small table in the room. Breakfast is really basic.