Tromssa hotellia

Plussat: Breakfast was great,

Plussat: Great location, comfortable room, excellent breakfast buffet.

Miinukset: Ei hintansa arvoinen. Kallis, mutta ei silti mitään erikoista vastinetta rahalle.

Plussat: Mahtava aamiainen

Plussat: First impression is last.. The reception gentleman Mr. Peter was very nice and cooperative he helped us alot. The hotel is Lucky to have hav such a man like him. We got a very nice view from our room. Also the restaurant is a 5 star. Many thx to Mr. Peter

Plussat: Huone oli loistava. Hotellin ystävällinen virkalija järjesti meille hyvän huoneen korvaukseksi vähän huonosta palvelusta, jota saimme varaustilanteessa. Huone ylitti odotuksemme. Näköala ikkunasta oli hieno. Aamupala oli erittäin hyvä. Olisimme kaivanneet suomalaisittain hotelliin saunaa sekä kuntosalia tai kuntoiluhuonetta. On erikoista ettei näin hienossa hotellissa ole sellaisia palveluita.

Miinukset: Kaikkien respan virkailijoiden palveluystävällisyys ei ollut hyvää tasoa. Ei ollut saunaa. Hotellilla ei ollut ilmaisia parkkipaikkoja, auto pitää jättää kohtuu kauas hotellista.

Plussat: Modern hotel with large and comfortable rooms. We had a restful night on our way to the North Cape. All the amenities one could expect with a perfect location in front of the cruise ship harbor and next to the city main commercial street. Large breakfast area with a lot of choice available. Definitely a place to consider if you stay in Tromso and like a certain level of comfort. Worth it to explore around and to find the best pizzeria in town "Casa Inferno".

Miinukset: No parking available. However, we were able to find to find a free parking space as we were there during the week-end. A large hotel with a lot of movement that made you feel sometimes as being in a hall of a (modern) train station

Miinukset: no change of towells

Plussat: The view of the Fjord is amazing. The geographical situation, near the landing of the Hurtigruten is perfect. The terrace on the 11th floor is a relaxing bar in the evening sunlight, with a magnificent view

Miinukset: The bar on the ground floor was closed during our stay: a pitty. The gangways to the rooms had no aeration and were extremely/ needlessly hot

Plussat: Everything.

Miinukset: Nothing

Plussat: Location

Miinukset: Parking situation

Plussat: The rooms were nice and we had a nice view of the harbor and across to the mainland. The breakfast was very nice with a large selection.

Miinukset: No parking on site. Had to pay for parking and had to search for a good area to park with reasonable pricing. Welcome to Tromso.

Plussat: Great location just in city centre, many stores and restaurants within walking distance, iron accessories in the room, quiet place, excellent breakfast, harbour view

Miinukset: No hotel parking, you have to park on extra paid place, but it's just next to the hotel and with security camera. Family rooms are small, beds for kids are short.

Plussat: Näkymä oli meillä satamaan, mikä oli erittäin kaunista katseltavaa. Sisustus hotellissa oli tyylikästä. Aamiainen oli runsas ja kattava. Henkilökunta oli erittäin ystävällistä.

Miinukset: Omaa parkkipaikkaa hotellilla ei ollut. Hotellin edestä löytyi aika kalliskin Easy Parkin parkkialue. Huone oli epäsiisti, lasit oli halkeamilla, saippuat oli loppu ja paperitolloja löytyi huoneesta.

Plussat: Location is excellent and breakfast was great, although too many people in the second day made the experience uncomfortable.

Miinukset: The welcome staff on arrival was not pleasant to communicate with. We arrived at 10am, but obviously our rooms were not ready. We were 'guaranteed' the rooms to be available at 3pm, but at 4:30pm they were ready. This wait, has caused us to miss time exploring the town, with only two days in Tromso. In addition, the carpet on the floor in which we stayed was very unclean, with all the services trolleys in the corridor I felt like I'm staying in a hostel.

Plussat: Location

Miinukset: Towels in the bathroom is very few. Not up to standard.

Plussat: Nice view from the room, good bed Good location

Miinukset: Room very hot in the evening. Obvious no AC. Parking extremely expensive. Breakfast is reach but the taste is average

Plussat: Aamiainen oli hyvä ja sijainti loistava.

Miinukset: Huone merinäköalalla ei vastannut odotuksia ollenkaan. Huone oli pieni ja seinästä maali halkeillut.

Plussat: Location was good and service was decent.

Miinukset: The bathroom was smelly, so I complained about it : replacement was offered immediately. The room was also warm in the summer when the outside temperature was over 15 deg Celsius (felt like 28 deg C)

Plussat: Location, view from our room, great breakfasts with lots of choice & good coffee. Staff helpful. The curtains worked well with the constant lightness, made it dark enough to sleep. You had real glasses & cups so no plastic and the plastic soap & shampoo dispensers where refillable, none of those little one off use plastic bottles.

Miinukset: Our shower was semi blocked which they did fix. The window handle was not working properly, we had difficulty closing it on the last night.

Plussat: Love the location

Miinukset: Thought the reception staff let it down not friendly at all ,really sad when I have always had good customer care in the past .

Plussat: Super breakfast and views

Plussat: Great location staff friendly and helpful

Miinukset: No parking signs around the hotel that I could understand and the staff could not even explain this to me.. they said how confusing it was as well.. It is an issue with a hotel in such a location

Plussat: Good location, Brilliant Excellent breakfast. All hotels should have a breakfast like this. The breakfast was worth the stay, especially because of an employee making good coffee!!

Miinukset: The family room size were a little small. The drainage of the sink in the bathroom was fairly slow.

Plussat: You could do your own waffles during the afternoon. Dinner was nice, a lot of salads and also some meat, rice etc.

Plussat: Amazing view from the superior double room.

Miinukset: No fridge in the room

Plussat: Very good location. Quiet room and curtains allowed to get it really dark for good sleep.

Plussat: While our room was not large it had windows that opened wide to a great view of the harbor and comfortable bed and chairs, a good shower. Breakfast and dinner were quite good with a variety of offerings even offering gluten free rolls. The porch overlooking the harbor was a real bonus, a perfect place to enjoy the world passing by. We felt cared for.

Plussat: The room was clean, spacious with a view to the harbour. Staff was super friendly and very helpful.

Miinukset: However, the mattress was too soft for me.

Plussat: Ihanan auttavainen henkilökunta. Parasta palvelua Norjan reissullamme. Kylpyhuonetuotteet laadukkaita. Ruoka maistui kaikilla aterioilla hyvälle eli kokit osasivat työnsä :).

Miinukset: Liikenne sekavaa erityisesti rannassa. Parkkipaikat olivat kaukana.

Plussat: Kokonaisuudessaan loistava vaihtoehto Tromssassa yöpymiseen. Iltapäivä kahvit ja letut mukava lisä hotellille saavuttaessa ja päivällispöytä oli hyvä. Hinta/laatusuhde erittäin hyvä. Ainut puute oli leikkihuoneen puuttuminen joka oli tiedossa jo etukäteen.

Plussat: The hotel was located near the shopping street and the light dinner meal was a surprise every evening. The hotel staffs were friendly and helpful especially for Charlotte who was very thoughtful.

Miinukset: Room was not so well prepared when we checked in. Shampoo and foam bath were not topped up. Room facing the harbour was noisy at night with people staying in their boat celebrating loudly till late morning.

Plussat: Ruoat tosi hyviä. Kiva saada puolihoito! Paikka oli rauhallinen ja kotoisa. Oleiluhuone alakerrassa oli vähän nuhjuinen. Kokolattiamatto lisää pölyn leijumista. Lisämaksusta saimme näköalan satamaan ja nautimme todella kauniista vesi-ja vuorinäkymästä. Kaikki oli kävelyetäisyyden päässä.

Miinukset: Hotellin autopaikat puuttuivat!!! Saimme sakot väärästä pysäköinnistä!!!

Plussat: Well located at the harbour, helpful staff, comfy room

Miinukset: The dinner wasn’t that tasty but breakfast was good.

Plussat: Location, sauna, gym & meals.

Miinukset: Difficult to find a parking place if you come by your own car.

Plussat: Food was good and good value with the room price

Miinukset: Parking was not good but expected in tromso

Plussat: Aamupala oli todella hyvä ja runsas. Hotelli oli rauhallinen ja siisti ja sijaitsi keskellä keskustaa. Iltapäivävohvelit olivat kiva lisä.

Plussat: Friendly staff, super comfy bed and excellent breakfast.

Plussat: I was on a hiking & climbing trip, trying the wild camping experience for the first time and after 3 grimy days out in the bush I wanted to visit the city, so booked 2 lovely nights in Hotel Saga. well, what can I say, exceptional all around! for me, everything was first-rate, breakfast was also excellent 10/10 and top value!

Miinukset: Very difficult to think of something, but if I really have to, took me a while how to figure out turning the bathroom lights on, I was going to ask the reception why the bathroom lights aren't working, but after 5 mins, I saw outside the bathroom is a little slot that you insert the card that you get to open the room front door. problem solved.

Plussat: The breakfast included in the room rate was the most extensive I’ve ever experienced at this price.

Plussat: Nice and clean. Room was perfect. Hotel is in TFT city senter. Food veterans grate

Miinukset: Noisy outside the room window after midnight.

Plussat: Sijainti oli loistava, aamiainen maittava ja monipuolinen sekä huone oikein viihtyisä mahtavilla näköaloilla.

Miinukset: Paikoitus oli parin korttelin päässä.

Plussat: Rauhallinen, viihtyisä huone, hyvät vuoteet. Hyvä aamupala.

Miinukset: Yksityinen parkkipaikka hotellin alakerrassa oli todella hankalasti ajettava.

Plussat: Aamiainen oli maittava ja hotellin perille löysi hyvin tiedolla, että se sijaitsee tuomiokirkon vieressä. Auton parkkeeraaminen onnistui hyvin hotellin kellariin. Huone oli mukava.

Miinukset: Auton ajaminen ulos parkkihallista oli tuskallinen operaatio ahtaan tilan ja jyrkän luiskan takia. Yksisuuntaiset kadut hotellin lähellä olivat hieman hankalia.

Miinukset: Kuntosali puuttuu

Plussat: Excellent small hotel in a wonderful Arctic city. Loved the afternoon waffles.

Plussat: Good location. Nice breakfast.

Miinukset: Noisy road. Lots of motorcycles (July).

Plussat: + really good position + friendly staff + good breakfast buffet with a lot of choices + clean, tidy room + a lot of services, as for example reception H24, luggage storage

Miinukset: - nothing

Plussat: Good location, comfortable beds, clean room, nice stuff. The breakfast was also really good. 10/10.

Plussat: Aamiainen ylitti odotuksemme,todella hyvä ja runsas sekä esillepanoon panostettu todella paljon.

Miinukset: En keksi mitään mistä voisi noin sanoa.

Plussat: Both breakfast and location of hotel was excellent.

Miinukset: No lounge where guests can meet and circulate

Plussat: The staff were great and it is right downtown. Good breakfast.

Miinukset: Rooms are very small

Plussat: The room was so clean & modern! And the breakfast was excellent with many great local foods to choose from. This hotel is a great deal.

Miinukset: The window wasn't very soundproof and we could hear street noise. But it's not like it's a busy street.

Plussat: Hotel Polar is centrally located in Tromso and everything is within minutes of walk. I loved the polar bear wallpaper in my room, great idea! I recommend it to all kind of travellers. It was such a nice stay!

Miinukset: /

Plussat: The hotel is a perfect location-in the middle of everything and only blocks from the Midnight Sun Run starting line. Breakfast is fabulous and the Egon next door is super convenient.

Miinukset: Didn’t expect a condomerie next door-my kids got a good chuckle.

Plussat: The location was perfect, as well as the breakfast buffet. Staff was very nice and helpful! :)

Miinukset: The room was a bit too warm (20+ celsius outside, so might affect).

Miinukset: No hotel car parking.

Plussat: Aamupala oli loistava ja henkilökunta oli erittäin ystävällistä ja avuliasta.

Miinukset: Sänky oli parisängyksi kapea, mutta vuodevaatteet kuitenkin hyvät.

Plussat: Hyvä aamiainen, parkkihalli vieressä. Henkilökunta kielitaitoinen, hotellin sijainti keskeisellä paikalla. Aurinko paistoi yötä päivää, mutta hotellihuoneessa hyvät valon estävät verhot.

Miinukset: Ei valittamista

Plussat: Great location. Super clean room. Nice staff. Good breakfast.

Miinukset: The room is a bit too small

Plussat: Location in the centre and next to parking. Excellent breakfast. Clean room. Friendly staff

Miinukset: Somewhat pricey

Plussat: This hotel have a HUGE asset in their restaurant serving breakfast, they have a Spanish lady, that speaks, Norwegian, Spanish, English and French - I hope they pay her well and good, as a loss to a competing hotel would be a big loss for them.

Miinukset: Midnight sun

Plussat: coffee and wifi

Miinukset: the dog in another room

Plussat: The staff was friendly and efficient at check-in & helpful to give us direction. The room was comfortable and larger than usual, we were allocate an ADA room. The breakfast was excellent, great selection of food and beverages. There is no kettle in the room but the hotel have a hot water dispenser and tea bags & Nespresso coffee machine available at reception which was greatly appreciated. The hotel is located just a few minutes away from a supermarket and less than 5 min from the city center

Plussat: Sijainti kaupungin ytimessä, siitä huolimatta rauhallinen, hiljainen huone. Aamiainen todella monipuolinen ja runsas, jopa pikkuriikkisen luksusta.

Plussat: Very good location. Very kind and highly professional staff. One of the few hotels where I have ever been and coffee was good. Breakfast good and diverse.

Miinukset: Very expensive, The room was very small and had no view. It was on the ground floor and in front of my door was a little space and a wall. I could not print my boarding passes. Fortunately, the receptionist was very kind. There was no machine to get some water, for instance. In case, the receptionist was busy with people queuing up to check out you had to wait a lot to get some water.

Plussat: Thon is and was always a good choice!

Plussat: Aamiainen oli tosi hyvä ja runsas

Miinukset: Ikkunasta näkyi vain talon seinä

Plussat: Breakfast was excellent, and the free coffee in reception was also good. Location very central and within walking distance from all major attractions

Miinukset: There was some noise from the room above

Plussat: The location is very good. The breakfast is delicious, so many things to put in your morning yogurt :). The bathroom is very spacious and the bed is so comfortable.

Miinukset: The curtains are thin, with the midnight sun I could not get a good night sleep because of it. So bring your eye masks.

Plussat: Excellent location. The staff was fabulous and really helped us get our bearings in Tromsø. We stayed here one night at the beginning of an 11 day road trip through Lofoten, and two nights at the end of our road trip. The Thon served as perfect bookends for this roadtrip. If you're there in summer, as we were, the blackout curtains are essential.

Miinukset: The breakfast room filled up very quickly in the morning. On occasion, we took our food back up to our room to be able to have a seat to eat.

Plussat: The breakfast was excellent!

Plussat: Great location, great breakfast, comfortable bed, great view of harbour

Miinukset: Servicing of room was inadequate. Had a shower/tub combination which is never a good idea. Bad as a shower, bad as a bath!

Miinukset: No steam bath altough mentioned on booking.com

Plussat: Very nice hotel with city center location. Super breakfast. Standard room was well sized and very beautiful. Very comfortable beds. Amazing shower. Friendly reception.

Miinukset: A bit of morning noise, as the cleaning staff room was next to our room. Airco also not so silent.

Plussat: The Reception staff were very helpful. Room was comfortable and quiet but a bit of a challenge to get to

Miinukset: Dinner experience in the hotel was a disappointment - it was booked out at 6pm - and the staff member in the restaurant was unpleasant and not helpful. However Reception staff were very helpful and headed me next door to pizza place - which worked out fine. Note - breakfast was a good experience.

Plussat: Breakfast was good.

Miinukset: Top floor (10th) is very noisy due to seagulls. impossible to sleep. Hotel staff should know this and avoid guest on this floor. we got changed to 9th floor and it was much better.

Plussat: Aamiaissali oli viihtyisä ja aamiainen hyvä.

Miinukset: Sänky oli huono, liian pehmeä ja jousitukset painunut keskeltä kasaan, jolloin nukuttiin kolossa tai ihan sängyn reunalla.

Plussat: Location, hotel, breakfast, rooms, everything was awesome. Both our rooms were upgraded and the rooms were superb.

Miinukset: Rooms were not close together

Plussat: Really good breakfast and great location and view from the Sauna!! Room was really good and had great view plus comfortable beds and all.

Miinukset: The Sauna was outdated, missing rocks and wood was worn down. It could be so great if you renovated the space! The dressing room in the Sauna was too small or should have had more chairs or hangers.

Miinukset: Extremely uncomfortable beds and rooms (small rooms). Very disappointing.

Plussat: The room was superb and well worth the extra cost for a harbour view. Comfortable bed and a really good breakfast was usually available. The hotel although by the harbour was centrally placed and all the main sights were easily accessible.

Miinukset: The morning of departure! We were due to depart at 06.30 for a flight at 08.00. Thus I requested an early morning call at 05.30 as well as breakfast boxes being as we would miss out on a breakfast we had paid for due to the early departure. However, the early morning call never came and the breakfast boxes, collected by us at checkout were 2 days old and no cutlery was provided. Most of my breakfast could not be consumed. There was an apology of sorts re the early call. Fortunately I hadn’t slept that well that night and was awake early....

Plussat: Hotelli viihtyisä ja henkilökunta oli erittäin ystävällistä. Aamiainen oli runsas ja monipuolinen.

Miinukset: En pitänyt puuttuvasta pysäköinnistä. Pysäköinti kallista ja vähän matkan päässä.

Plussat: Sijainti ja aamupala oli hyvät

Miinukset: Ei ollut autolle parkkipaikkaa, piti etsiä maksullinen paikka jostain kadulta.

Plussat: Location

Miinukset: Smallroom, no boiler in the room and they make you pay evena tea bag!

Plussat: Clean room

Miinukset: It should be more explicit this is a no-frills hotel were everything is extra. Even though not much cheaper than other similar hotels in the area

Plussat: Sijainti Hyvät sisustusvärit huoneessa.

Miinukset: Pieni huone. Ei ollut juomalaseja. Wc paperia liian vähän. Roskiksia ei käyty tyhjentämässä.

Plussat: Friendly staff and great location.

Miinukset: Bed size. We booked for 2 adults and 1 kid and the bed offered to us were not even sufficient for 2 adults. We had to pay to get an upgraded room. This was disappointing as while booking nothing was mentioned which would have prepared us.

Plussat: The bed was comfy. The location was marvelous. It was quiet and cozy.

Miinukset: It would have been nice to include breakfast or at least coffee in the price. But I knew that it wasn’t included. More English television would have been nice too.

Plussat: Great location, well functioning self-service check-in and check-out

Miinukset: --

Plussat: The room was very clean and in a great location.

Miinukset: There was no parking, which created an extra expense that we weren't expecting.

Miinukset: Door locks do not work properly.

Plussat: Cleanliness and good location

Miinukset: It had one basic facilities. Breakfast should he been part of the.facilitie basic f s.

Plussat: Very clean room with all the amenities you could wish for. Modern bathroom. Good G&T in the reception bar.

Miinukset: Could have provided a kettle and mugs in the room.

Plussat: Everything is great and the location is amazing

Plussat: Keskeinen sijainti, ystävälinen henkilökunta. Hyvä sänky.

Miinukset: Ahdas, mutta toimiva huone. Huoneen viilennys ei onnistunut ilmastoinnin avulla, ikkunan avaaminen auttoi.

Plussat: Ilmaiset iltapäivävohvelikahvit ja illallinen plussaa!

Plussat: - good breakfast, good sweets in the afternoon, good dinner - in the center, right to the harbour

Miinukset: - the receptionist should have been more helpful, he forgot to tell, that we need a permit to parking, so we got a fee

Plussat: Free upgrade to superior room on second stay. Convenient location near harbour.

Miinukset: Dinner main dish for half board should have more choices. Less open view in standard rooms

Plussat: Very comfortable bed. Good breakfast selection

Miinukset: No puddings or starters at dinner

Plussat: Great location helpful staff great food

Plussat: Location is very good. Everything is nearby. A couple of minutes of walking to airport bus. The food looked good but actually not much choice and did not taste as great.

Miinukset: Poor dinner. Breakfast was not as good as it looked.

Plussat: breakfast 10 out 10

Miinukset: evening meal 2 out of 10

Plussat: The staff were nice to supply us with trash bags to wear as ponchos prior to our half marathon

Plussat: The proximityof the city center and the Harbor for the excursions. The sauna is open from 11h00 to 23h00.

Miinukset: There is no real locker in the room to store your clothes.

Plussat: Monipuolinen ja runsas aamiainen. Kevyt iltapala yllätti runsaudellaan. Vastasi mielestäni ateriaa. Yllätyksenä iltapäiväkahvit, johon sai itse paistaa vohveleita.

Miinukset: Huoneen sisustus väritykseltään tunkkainen. Ulkoporeallas ei ollut käytössä. Tästä olisi ollut hyvä mainita etukäteen. Päivän patikoinnin jälkeen elättelimme toiveita porealtaassa rentoutumisesta.

Plussat: The room was big and very comfortable beds. Large selection for breakfast and dinner and delicious waffles with jam. Absolutely perfect location.

Plussat: Waffle

Miinukset: Hot tub wasn't functional during our stay.

Plussat: Super friendly, welcoming and helping staff

Miinukset: The shower is a little too hot

Plussat: Olen tyytyväinen. Sain oman huoneen, olen varannut maakusalissa sänky. Henkilökunta on tosi mukava. Kiitoksia!

Miinukset: En pitänyt kaupungin melua

Plussat: It was a gd hostel

Miinukset: Nothing

Plussat: excellent location, friendly staff, layout very good. Very handy for lone travellers as great place to meet people and a starting point for the local attractions. Probably one of the best spots in the town.

Miinukset: Not much, perhaps a little cramped but nothing too inconvenient.

Plussat: Good location, no problem with late check in. Good atmosphere.

Miinukset: Lots of stairs that are difficult to walk downwards. Small kitchen in my building, just one working bathroom. There are actually two buildings, one is bit worse than the other one, although I guess you can use both.

Plussat: Hyvä sijainti aivan Tromssan ydinkeskukstassa

Miinukset: Suihkut toimivat huonosti

Plussat: The hostel is clean and spacious. Staff really friendly.

Plussat: Nice staff, I was able to stay at the common room after check-out which was very helpful!

Plussat: Very lovely staff. They have provided me with some useful information. Everything was clean. The location is perfect.

Miinukset: One shower and one toilet didn't work during my stay but still I had no problem to access the others which were available.

Plussat: 1) Good location: on the main street, near the very centre of the town, close to the Polar Museum, not far from the ferry terminal and the Arctic Cathedral. 2) Friendly and helpful staff, speaking good English. 3) Marker pens were available to sign my meal.

Miinukset: 1) It was al little bit cramped inside. 2) Sockets were far from my bed, so I was unable to set my mobile phone on overnight charging and had to spend another time charging it.

Plussat: Cosy & clean, in a good location, great staff

Miinukset: The toilets and showers could be a bit more spacious

Plussat: very nice staff, hostel cleaned every day, good localisation

Miinukset: high price

Plussat: Aamiaisesta

Miinukset: Huoneen koko oli aivan liian pieni kahdelle! Sänky oli suljettu. Nukuttiin kuin matkailuvaunussa. Huone oli kuuma.

Plussat: Uudehko ja siisti hotelli.

Plussat: Good value for money Breakfast ok

Miinukset: Only for overnight stay as very small room

Plussat: Perfect location, clean and comfterble hotel

Plussat: Sijainti oli erinomainen ja samoin auton parkkihalli.

Miinukset: Kahden hengen huoneen sänky olisi saanut olla leveämpi.

Plussat: 24/7 coffee and tea available. Location was convenient, two short blocks from the Flybussen (airport express bus).

Miinukset: The hotel advertised free bicycle rentals but they only had 1 bicycle and would not let it be used because they did not have a lock for it. I asked when they would obtain a lock and the front desk staff said many days. (I was there for 4 days so not sure how many is “many”) There were multiple locations within a few minutes walking where bicycle locks could have been purchased.

Plussat: This is a budget hotel that has a good location, at walking distance from city center, which was important to us. You can easily find paid public parking next to the hotel. The room is small, but clean and comfortable. Free coffee in the dining area next to the reception.

Miinukset: The 2 guys at the reception had a very bad, unfriendly and unhelpful attitude. They made us and other guests that were checking in the same time to wait for more than 30 min saying that the room is not ready, although it was passed the official check in hour. After waiting and waiting in the lobby I went asking how long it will take for the rooms to be ready and received the answer that the rooms are ready for some while. If I wouldn't go and ask we would have sit just in front of them for a longer time. They also avoid answering any question about parking possibilities and even lied about having to pay for public parking on a Sunday afternoon. Absolutely no interest in doing their job, they seemed very disturbed by incoming guests.

Plussat: Location right in the heart of town. Good service: arrived couple of hours before check in time, the receptionist was so willing to see if there was a room available already and made it available to us!

Miinukset: Nothing at all

Plussat: Bed comfortable

Miinukset: Room far to small. No hairdryer or any extras at all

Plussat: Breakfast

Miinukset: There is no free parking around and the hotel don't have discount rates for clients.

Plussat: The breakfast was nice

Miinukset: You have a small double bed - and one person has to climb over the other to get out of bed

Plussat: Good ratio of price and quality

Plussat: Location is so good.

Miinukset: Breakfast should be better.

Miinukset: The breakfast was not included as we booked our room 1 year ago

Plussat: Viihtyisä huone, hyvä sijainti.

Plussat: Illalla sai paistaa vohveleita alhaalla. Sijainti hyvä.

Miinukset: Pieni huone

Plussat: Henkilökunta oli todella ystävällistä. Hotellilla oli lähellä pysäköintihalli, jota oli mutkatonta käyttää lisähinnasta. Aamupala oli hyvä ja hotellin kohteliaisuus illalla 18-20 oli vohvelit, joita sai itse paistaa. Todella rauhallinen, viihtyisä ja siisti.

Miinukset: Näkymä ikkunasta olisi voinut olla parempi.

Plussat: Friendly staff and being able to park motorbike right outside. Location.

Miinukset: Nothing in particular

Plussat: The possibility to make waffles in the afternoon and coffee all the time!

Miinukset: The absence of cabinet in the room.

Plussat: Location, cleanliness and breakfast

Plussat: Location is fantastic - right down town and close to everything. Breakfasts are fantastic too - great variety to choose from. Added bonus of waffles in the evening cooked by staff - so thoughtful.

Miinukset: Problem with parking in Tromso unfortunately. No air conditioning so opened the windows which means you hear the noises downtown and the seagulls are very noisy but does give the lovely feeling of being at the sea lol.

Plussat: Erittäin hyvä hinta- laatusuhde. Aamiainen oli loistava, sekä ilmaiset vohvelit ja kahvit ihana idea. Hotelli oli siisti ja rauhallinen sekä hyvällä paikalla ruokapaikkojen ja kauppojen lähellä.

Miinukset: Suihkukoppi oli todella pieni. Hotellilla ei ollut omaa pysäköintipaikkaa.

Plussat: Sijainti ja viihtyisyys

Miinukset: Pysäköintimahdollisuudet , vohvelitaikina. Aamupala voisi alkaa aiemmin.

Plussat: Free waffles in the afternoon! Kudos to the really nice guy behind the counter with whom we had a long chat about vikings and their diet. ;-) A gentle giant.

Miinukset: The bed is too small.

Plussat: - delicious breakfast every morning - clean room. (It was cleaned every day) - clean sheets and towels every day - location in the centre of Tromso - very kind and helpful staff od the hotel - thick curtains were good solution during Midnight Sun days - nice, cosy room - the hotel has a small room in which we could leave the baggage in a day of check-out, waiting for the plane

Miinukset: - leaking door shower in a bathroom (damaged seal in the lower part of doors). After taking a shower whole floor was completely wet. In this condition could be nice to have some stuff (rag, mop etc.) - lack of any towel rail in the bathroom. There weren't any place to put towels - the board under the washbasin was damaged - electric kettle, the small fridge would be nice to have in the room

Plussat: The staff is friendly and willing to help.

Miinukset: Aamiainen ei ollut mitenkään erityinen.

Plussat: Clean, great location

Plussat: Free car park was a huge advantage. In central Tromso parking is a big challenge.

Miinukset: Wifi did not work in my room. I was told my room was in the new area of the hotel, and so Wifi had not yet been extended to cover that area.

Plussat: nice and clean hotel. close to city center. good price

Plussat: Aamiainen ei ollut runsas, mutta kyllä sillä pärjäsi... Henkilökunta oli todella loistavaa! Huone oli siisti.

Plussat: Its location in the city near to the attractions and transport links. The room was quite spacious.

Plussat: Cool location, cleanliness.

Miinukset: Very poor breakfasts. The internet barely works. Requests for a special room which I sent when booking in January were not included.

Plussat: Good budjett hotel in the middle of Tromsö with nice and helpful staff.

Miinukset: The breakfast was very simpel , The Bread wa not frish

Plussat: Sijainti jees.

Miinukset: Suihkuletku rikki, viemäri tukossa ja kylppärissä märkä lattia koko ajan. Kylppärissä haisi homeelta.

Plussat: Friendly staff. Being able to leave luggage before check-in.

Miinukset: No kettle in the room to make tea/coffee.

Plussat: Free coffee point

Plussat: Clean and comfortable.

Plussat: The staff was helpful and helped with everything that I needed. They provided me with a room to keep my bicycle in. The room was clean and had everything I needed.

Miinukset: The room had windows on quite a loud street. It was a bit too warm inside the room to sleep with the window closed, but it was too loud to sleep with the window open.

Plussat: Very nice staff, comfortable rooms.

Plussat: Ideal location, friendly staff, good room layout for a family group, pretty comfortable, like having a fridge, like the idea of waffle time but actually not usable as it's in the middle of when normal people have dinner...great to be able to leave luggage before check in. Nice to have coffee/tea available in lobby.

Miinukset: Basement room could have been ideal - but very hot and we couldn't open windows because they were at pavement level. The aircon/ventilator unit was very noisy but we had to leave it on. Very dark in room. The fittings / general state is getting a bit worn but ok. Sink was very small and there was a dangerous glass shelf at eye level by the sink.

Plussat: The shower was epic!

Miinukset: Full size bedding, it was two singles on a full.

Plussat: No noise of other people. 4th floor.

Miinukset: Quite warm in the room. No small kitchenette in family room.

Plussat: Saimme alkuperäisen varauksen tilalle astetta paremman huoneiston jonkinlaisen ylibuukkauksen tms vuoksi samaan hintaan. Kiva huoneisto ja hyvin varusteltu. Hotellin siivoushenkilökunta oli ystävällistä ja hymyilevää.

Miinukset: Emme saaneet tarpeeksi selkeitä ohjeita, missä on varsinainen sisäänkäynti ja vastaanotossa työskentelevää nuorta herraa tuntui kiinnostavan enemmän kännykkä kuin asiakkaan ystävällinen opastaminen. Autotalli, johon sai jättää auton, oli pölyinen ja hieman epäsiisti.

Plussat: The room was clean, well-equipped (fridge, tv, hairdryer) and reasonably-priced (by Norwegian sky-high standards). Our room had 4 single beds situated in a U-shaped room so that the kids had their own area. Even though the hotel doesn’t have their own parking place, parking was possible just opposite the entrance for 180 kr (be sure to book ahead, places are limited).

Miinukset: One of the beds had really wobbly legs and we had to place it between another bed and the wall to make it a bit steadier. Also, the hinges on the bathroom door could use a LOT of oil! Every time the door was opened, everyone woke up.

Miinukset: Huone haisi todella pahalle ja ei vastannut kuvien mukaiselta ollenkaan.

Plussat: Good location near the centre. Friendly and helpful staff. Free tea and coffee all day, and waffles in the evening, although I didn’t try them. Good for a basic single room. Bathroom had a heated floor, which was nice.

Miinukset: The hotel doesn’t have a place to serve breakfast, and they send you to a sister hotel about 10 mins away. I went once. The breakfast room there was small and could barely cope with the number of people. I like to linger over breakfast but didn’t feel I could there as someone was waiting for the table. Room was quite dusty and needed a good vacuum. It was quite hot but with the window open there was a lot of noise from the street below.

Miinukset: bed aginst wall had to climb over

Plussat: Clean and tidy, central location and helpful staff.

Miinukset: N/A

Plussat: Clean.

Miinukset: Very small room for two people and ridiculous small bathroom. No elevator for the luggage. Pictures shown on the website are not representative.

Plussat: Siisti. Yläkerros hiljainen. Oma jääkaappi. Edullinen parkki 180 kruunua talon vieressä.

Plussat: Sijainti lähellä keskustaa.

Miinukset: Yörauhaa ei noudatettu. Televisio ja kaukosäädin paikallaan, mutta virtajohtoa ei ollut.

Plussat: It was sufficient for our 1day stay

Miinukset: All ok

Miinukset: By accident, when I made a reservation of the room, 3 months before my arrival, i made a mistake in the date, i booked it one day earlier. I asked them to chenge it for me, as this kind of mistake may happen. They are so greedy and totally unhelpful people, they refused! This never happaned to me anywhere else in the world. I cannot understand this kind of people and i think just for the principle, nobody should use services of these kind of people.

Plussat: The overall cleanliness ans the help offered by the staff.

Plussat: Sijainti oikein hyvä ja autolle oli pysäköintipaikka lähellä. Hinta-laatusuhde Norjan hintataso huomioiden varsin hyvä.

Plussat: Good location.

Miinukset: Reception and kitchen opening times. When needed, I called the other hotel out of our reception time but no one answered.

Plussat: Good location, close to center. After breakdown of the front door lock we were moved to another apartment in Viking Hotel (same owner). The personel (Gregor) was very helpful. The new apartment was spacious and very comfortable.

Miinukset: The old apartment (Enter Backpack Hotel) very small and uncomfortable. Too big furnitures for a small space. Beds very, very soft. Bathroom is badly planed with a shower not separated from toilet (when you take a shower the whole bathroom floor is covered in water). Poor ventilation makes apartment very humid and stuffy. There is no notification about deposit at booking.com - they surprise you to pay 1000 crones at the desk on the day of arrival. The front door lock got suddenly broken and we couldn't lock the door in the night.

Plussat: Clean and nice place middle of to town.

Miinukset: Parkingplaces not too much.

Plussat: Nicely situated in the heart of Tromso, not far from port and few great restaurants. The bedding was quite confortable. The breakfast was fabulous, there was a huge variety of choices.

Miinukset: There is no parking for the hotel, we left our car on paid parking not far. The hotel is being renovated right now, so it was hard to find due to the scaffolding, and there was not much view because of it also.

Miinukset: Construction works ongoing.

Plussat: The staff was kind and helpful. The room was comfortable and the bed cushy. The shower was new and perfect. Breakfast was excellent! One of the best breakfast I had in my life... there is no free parking place close to the hotel.

Plussat: Clean and great breakfasts. Central location.

Miinukset: It was under construction. Would have been nice if the workers would have started at 8:00 and not 7:00.

Plussat: The location

Miinukset: Building work going on. Dust everywhere & disruption

Plussat: We had One night in hotell . It was very nice clean . The breakfast was just great everything you could think of to eat. It was very busy at breakfast . A very good place to over night at . Close to everything for shopping sight seeing eating out.

Miinukset: The outside off the hotell was being done up so lots off scaffolding . It was quiet difficult to find the way in because of it . When its all taken down it will be a nice hotell.

Plussat: Perus Scandic laatua, hyvä aamiainen, hotelli ihan keskustassa

Miinukset: Ei mitään erityisen huonosti

Plussat: Location

Miinukset: Noice

Plussat: Huone siisti, sänky hyvä. Aamupala perushyvä hotelliaamiainen. Sijainti oikein hyvä.

Miinukset: Hotelli oli remontissa. Hotellin tiedoissa kerrottiin remontista, jonka olisi tarkoituksena valmistua elokuussa 2019. Mainintaa ei kuitenkaan ollut siitä, että koko hotelli on huputettuna ja työn äänet kantautuvat erittäin ikävästi hotellihuoneeseen klo 7-18. Työmiehet myös puhuivat kovaan ääneen ikkunan takana. Ikkunaa ei voinut pitää auki pölyn ja melun takia. Myös verhot oli pakko pitää kiinni, jollei halua olla raksamiesten katseltavana. Osittain varmaan em. syystä huone oli kuuma, eikä lämpötilan säätö toiminut. Opasteet sisäänkäynnille hotellin ulkopuolella olivat hieman epäselvät, hämäännyttävää oli myös, kun raksaäijiä pyöri niin paljon sisäänkäyntialueella.

Plussat: Sijainti, hinta, aamupala

Plussat: Comfortable beds, clean room, excellent breakfast provided and good location.

Miinukset: Shower-water spills out and wet the whole bathroom.

Plussat: The location was excellent, close to everything in the city, but also to a bus stop to take you to the airport for a small price. We also enjoyed the delicious breakfast very much.

Miinukset: Currently the whole building is wrapped due to ongoing constructions. It is not looking very nice, but actually not a big issue. During peak times the elevator took fairly long time to get you to your room or down to the hall.

Plussat: Bed was ok.

Miinukset: Everything.

Plussat: Clean and only 15 mins walk from the town centre.

Miinukset: A converted hospital so room was a single hospital room with an upgraded bathroom. Communal kettle and tea/coffee. For the price I expected something a little more up market.

Plussat: Quiet location, wonderful hot shower with heated floor, kind staff

Miinukset: Room a bit small

Plussat: ???

Miinukset: If someone wants to waste his money,should not miss this hotel.Even I had arrived around at 17.30 to the hotel,there was neither reception nor any staff.Even it had written there's a gym,sauna,etc. there was nothing and cost 1430 NOK for a night without breakfast! As a chance,there were 2 guys who were waiting for a key before me and they had called someone,so,we had collected our keys from another hotel reception 10 minutes ride away. And there was no excuse! Briefly,I felt so foolish myself to make reservation here upon its written explanation.

Plussat: The location

Miinukset: Slow internet

Plussat: Location is good and personal was helpful.

Miinukset: Room was very small and bed was not comfortable.

Plussat: Nothing

Miinukset: The personel is rude, personel and the owner not following the rules. Sauna was broken, they didn’t inform us about that during our call and when we were infromed and wanted to cancel reservation they said that they understand the problem but it impossible.

Plussat: Siisti hotellihuone ja tosi puhdas pesuhuone.Sängyt olivat todella hyvät ja näköala mitä parhain.Sijaintikin oli ihan ok.Henkilökunta ystävällistä.

Miinukset: Ei ollut kunnollista aamiaista ja parkkimaksut eivät kuuluneet hotellin hintaan ja ne olivat kohtuuttomat. Hotelli oli hyvin sairaalamainen ja saunassa ei ollut valoja ja kauhakin oli mitätön,oli heitettävä suoraan ämpäristä löylyä.Naisten pukuhuone oli pelottava. Henkilökunta ei osannut yhtään Suomea .

Plussat: Siisti hotelli, hiukan pelkistetty sisältä, koska hotelli oli osa fysikaalista hoitolaitosta. Uima-allas ja hyvin varusteltu kuntosali olivat asiakkaiden käytössä, myös paikalliset käyttivät niitä. Hotelli sijaitsee pienen kävelymatkan päässä ydinkeskustasta. Maukas aamiainen tarjolla. Ystävällinen henkilökunta.

Plussat: The building had a gym and pool, which were fairly large. The coffee/tea station on the floor was great and well stocked. The staff was friendly.

Miinukset: It’s on a hill and it was difficult to walk up and down in the ice. The room for two was tiny.

Plussat: yes..central to everywhere.

Miinukset: staff dint direct us so we went up with our bug cabin bags to dr apartment instead.. room is like a private hospital room.

Plussat: Everything was perferct