Tromssa hotellia

Plussat: I loved the modern design; interior and exterior!

Miinukset: Breakfast could’ve been continued until eleven in the morning every day instead of just the weekends.

Plussat: Great hotel. Can't fault it.

Plussat: Great location in the city centre and waterfront (near the Hurtigruten terminal). The bed was comfortable, very friendly staff and the breakfast was great.

Miinukset: Unfortunately the hotel does not have a pool, jacuzzi or sauna. Would have loved that.

Plussat: Every thing specially the staff kindness

Miinukset: No parking free

Plussat: Sijainti hyvä

Miinukset: Henkilökunta, siis jotkut töykeitä, huoneeseen ei koskaan tuotu suihkusaippuaa, yövyimme siis kolme yötä. Pyyhkeet olivat aluksi todella vanhoja mutta viimeisenä päivänä saatiin uudet.

Plussat: Very friendly and helpful staff! Really, service with a smile. The breakfast was good and the bed was comfortable. Nice design. I particularly liked the livingroom downstairs.

Miinukset: Unfortunately the hotel does not have a pool, jacuzzi or sauna; would have loved that.

Plussat: nothing

Miinukset: location

Plussat: No

Miinukset: Nothing

Plussat: Mahtava aamiainen

Plussat: Breakfast was good. The hotel offered a variety of foods and fruits. We booked for a family room, with a large double bed and 2 singles. Beds and linens were comfortable. The location of the hotel is convenient, easy to walk to many interesting places and restaurants. Visitor Center is in front of the hotel.

Miinukset: When we arrived, there was no slippers in the room. Slippers are among items listed in the facilities provided in a family room. So we called the front desk guy. He said that normally the hotel did not supply slippers in family rooms. However, he did send the slippers to our room. It could have been better if he did not say what he said.

Plussat: Breakfast; Rooftop terrace & Bar; Good bed and bathroom.

Plussat: Great Location. You can walk to everything. Wish we had gotten a room with a view, but we were there for only a night. AMAZING Breakfast!!!!

Plussat: Great location and buffet selection

Miinukset: Rooms are very basic

Plussat: In the center of the city, nice location.

Miinukset: House keeping didn’t good enough, after cleaning the room, there is still many hairs in the washing.

Plussat: Mahtava aamiainen, siistit huoneet ja mukava sänky, hyvä sijainti!

Plussat: Everything worked! And the breakfast was the best we had during our trip to Norway! The bus to the airport stops right at the door.

Miinukset: Front desk staff are incompetent. Attempted to charge me extra when I asked for a late check out.

Plussat: Great room with a view and location of the hotel. Easy walking distance to major attractions. Sumptuous breakfast.

Miinukset: Restaurant "Roast" during dinner time. Due to staff shortage they couldn't accommodate their guests. They failed us twice.

Plussat: The staffs are really helpful. I was not being able to purchase bus ticket using my credit card. The staffs in the hotel showed how I can purchase ticket through mobile app. It was super helpful

Miinukset: Nothing....it was perfect

Plussat: Great breakfast buffet, friendly and helpful staff

Plussat: Excellent location. Breakfast good with a wide selection. Lovely fresh orange juice.

Miinukset: Bed too soft. Bar not adequately stocked.

Plussat: - The breakfast spread was amazing and everything tasted great. - The room size was remarkable - We reached around 11.00 AM and they checked us in. - The view from our room was a delight!

Plussat: warm welcome upon check in, view was amazing, comfortable bed and wide selection of breakfast

Miinukset: - pillows are quite small - check in reception staff was great and gave us a warm welcome but the rest who we encountered during our stay were a bit cold

Plussat: Erittäin hyvä sijainti. Mahtava aamiainen!

Plussat: The breakfasts were very good/coffee always available/loved the waffles at teatime were tasty and your light suppers pretty good! All in all a very pleasant experience!!

Plussat: Perfect spot, very friendly and helpful staff. Good food (free meal!) and excellent breakfast. Nice, quiet and clean room.

Miinukset: Nothing!

Miinukset: Hotellilla ei ole omaa pysäköintiä, vaan saat toivoa että naapurihotellilla on paikkoja vapaana, muuten auton joutuu viemään 400m päähän yleiseen pysäköintitaloon, joka maksaa 300kr/vrk

Plussat: Very good breakfast. Beautiful view of the harbor. Comfortable bed. Nice bathroom. Helpful staff.

Miinukset: Parking was a problem! This hotel should allow guests to reserve a parking space in advance.

Plussat: The location on the waterside is perfect. We had a superior room facing the marina with a view of the Arctic Cathedral. The room was spotless and the bathroom wonderfully functional. It was just five minutes along the quay to Polaria; two minutes to the old Cathedral, and close to a wonderful Wine Bar and Deli (Helmerssons) and coffee bar, Riso. Kiwi up the street. Tromso has its own life apart from tourists and the Hurtigruten, and this hotel (less "fancy" than its Clarion partners), seems also less pretentious and more part of that real life. An illusion, I expect, but hey! holidays are all about illusion. Staff were friendly and helpful. The bonus was a quite decent free supper served from 6 p.m. to 9 p.m. (I had homemade soup, good fish salad, and nice Norwegian crisp bread, but you could have eaten a lot more substantial stuff if you were up for fish burgers and turkey legs). The free breakfast was even better than the supper: a massive and fresh tasting spread of yogurt, cereal, fruit, eggs, porridge, bread and jam, cheese, meat: the whole smorgasbord.

Miinukset: The parking isn't clearly explained. One night we had no car (good! we took a taxi from the airport) but when we came back from a couple of gorgeous weeks in Lofoten we did have a rent car, and there's nowhere to park. We went up to an underground parking garage that must have been the headquarters of the Resistance during the War, and paid 263 kroner for almost a day. Recommended; you do not need a car in Tromso.

Plussat: Beautiful views across the harbour. Spacious room.

Miinukset: Entrance to reception was confusing walking into the restaurant.

Plussat: The breakfast had a good variety to choose from and more the enough to sustain you for the day.

Miinukset: There is nothing we did not like. We had a room with an amazing view. Good food and no compalits.

Plussat: Hotelli oli loistavalla paikalla vuonon rannalla keskellä kaupunkia. Hotelli oli puolihoidolla ja tarjolla oli kokopäivän kahvia ja hedelmiä, sekä mahdollisuus paistaa vohveleita välipalaksi.

Miinukset: Parkki paikkoja ei hotellilla ollut tarjota, vaan auto täytyi jättää, joko kadunvarteen maksullisille paikoille, tai yleiseen parkkihalliin pienen matkan päähän.

Plussat: Overall a good stay.

Miinukset: There was no safe in the room.

Plussat: Henkilökunta ja tarjoilu

Miinukset: sänky oli onneton ja ritilöitä rikki

Plussat: Great sea view from the charming and very spacious room with nice wood floor. Complimentary afternoon tea and dinner. Enjoyable lounge / dining area with sea view by the port.

Miinukset: Common areas could be better maintained and cleaned. ( carpet in corridor and elevator , breakfast tables and trays ) No mini bar or water in the room.

Plussat: Excellent location and half-board meal

Miinukset: floor in the bathroom no heat pad

Plussat: Good location, comfortable beds, clean room, nice stuff. The breakfast was also really good. 10/10.

Plussat: Both breakfast and location of hotel was excellent.

Miinukset: No lounge where guests can meet and circulate

Plussat: The staff were great and it is right downtown. Good breakfast.

Miinukset: Rooms are very small

Plussat: Hotel Polar is centrally located in Tromso and everything is within minutes of walk. I loved the polar bear wallpaper in my room, great idea! I recommend it to all kind of travellers. It was such a nice stay!

Miinukset: /

Plussat: The hotel is a perfect location-in the middle of everything and only blocks from the Midnight Sun Run starting line. Breakfast is fabulous and the Egon next door is super convenient.

Miinukset: Didn’t expect a condomerie next door-my kids got a good chuckle.

Plussat: The location was perfect, as well as the breakfast buffet. Staff was very nice and helpful! :)

Miinukset: The room was a bit too warm (20+ celsius outside, so might affect).

Plussat: Excellent breakfast and packup breakfast provided when we left before breakfast for the airport. Room well furnished - everything that I needed (and more) was there.

Miinukset: Resident upstairs was clip clopping around at 3am - a little short of sound isolation. Immediate surroundings are a building site at the moment - sure it'll be great when it is finished - but that seemed to apply everywhere we went in Norway.

Plussat: Breakfast

Miinukset: No hotel car parking.

Plussat: Aamupala oli loistava ja henkilökunta oli erittäin ystävällistä ja avuliasta.

Miinukset: Sänky oli parisängyksi kapea, mutta vuodevaatteet kuitenkin hyvät.

Plussat: Hyvä aamiainen, parkkihalli vieressä. Henkilökunta kielitaitoinen, hotellin sijainti keskeisellä paikalla. Aurinko paistoi yötä päivää, mutta hotellihuoneessa hyvät valon estävät verhot.

Miinukset: Ei valittamista

Plussat: Great location. Super clean room. Nice staff. Good breakfast.

Miinukset: The room is a bit too small

Plussat: Friendly staff, super comfy bed and excellent breakfast.

Plussat: Aivan loistava aamupala!

Miinukset: Alemmassa kerroksessa tehtiin remonttia josta ei ilmoitettu respassa ja pahoiteltu etukäteen. Aamulla klo:9 alkoi seinien poraaminen joka jatkui lähtöön asti eikä voinut edes nokosia ottaa ennen lähtöä poran narinan takia. Autopaikka oli hotellin kellarissa joka oli aivan naurettavan pieni ja ahdas etenkin sen sisäänkäynti, jossa oli jyrkkä lasku ja heti jyrkkä käännös. En suosittele ajamaan kellariin farmarilla, maastoautolla tai matalalla autolla.

Plussat: Nice room, Service minded staff. In Centrum.

Miinukset: Compare to price: Good breakfast and good restaurant.

Plussat: Nice stuff. Good breakfast.

Miinukset: Everything was ok.

Plussat: Very nice location right in the center. Friendly and helpful staff

Miinukset: Not much to complain

Plussat: Location, view from the room, breakfast and traditional waffles in the afternoon.

Plussat: Excellent small hotel in a wonderful Arctic city. Loved the afternoon waffles.

Plussat: The Saga is very convenient to all things Tromso - buses, harbor, shopping. It's very easy to get to with the Flybussn or #42 City Bus. The staff is very helpful and friendly. The breakfast is AMAZING - all you can eat and then some - with eggs (scrambled, soft boiled, hard-boiled, fried), meats, cheeses, yogurt, fruit, juice, coffee, tea, bread (also baked beans and tomatoes if you like that sort of thing). The bonus was the waffles that began at 1600 and ran until about 1730 every day. The room was well-appointed with plenty of storage space for gear plus a kettle with tea and instant coffee. The whole hotel is incredibly sound-proof. I didn't hear anything from the corridor or outside and Saturday night is quite loud in that little city. It was a little on the expensive side for me but that's just about anywhere in Norway. I was glad for the comfy bed, the good breakfast, and the waffles (meant I could go cheaper on food elsewhere). The heated bathroom floor was a wonderful perk as well. I also felt very safe - as a solo traveler, that is very important to me.

Miinukset: I had an interior room with a window that looked out to the corridor and a very little bit of the outside. The problem with the corridor window was that you could never really get the room dark, no matter what you tried. A minor thing in the grand scheme of all that was great about the hotel.

Plussat: + really good position + friendly staff + good breakfast buffet with a lot of choices + clean, tidy room + a lot of services, as for example reception H24, luggage storage

Miinukset: - nothing

Plussat: Awesome location, room was great, the staff at reception were extremely helpful during check in and check out.

Miinukset: Although included in my price, breakfast was a disaster. At 9am there was no food left, piled dirty dishes on all tables and a rather lathargic person wandering the area admiring the problem.

Plussat: Room Breakfast/Waffles Location Cleanliness

Miinukset: suihkusaippua oli loppu

Plussat: breakfest and bed amazing!!staff very nice.The hotel is great!

Miinukset: Maksettua merinäköalaa ei ollut. Luvattua hyvitystä ei koskaan kuulunut lupauksesta huolimatta.

Plussat: everything

Miinukset: Nothing

Plussat: Great location and breakfast options.

Miinukset: The first night they had a party on second floor and our rooms on 6th floor but still we couldn’t sleep that night due to the loud music

Plussat: Very good location. Was offered an upgrade. Unknown reason

Miinukset: NA

Plussat: Aamiainen oli erinomainen, vaihteleva ja runsaasti kaikkea valittavana. Kahvi oli hyvää.

Plussat: Clean and comfortable

Miinukset: Breakfast too expensive. Poor menu in the restaurant needs expanding to offer greater selection.

Plussat: Great location. Spacious, clean and comfy room. Airport express coach is right outside the hotel.

Miinukset: Nothing

Miinukset: Restaurant closed on Sunday evening

Plussat: Small rooms for the price, breakfast average

Miinukset: Small rooms, not good value for money

Plussat: The room was great with an amazing view, no need to go out from the room to enjoy the beauty of the gorgeous city of Tromso. Very well located in the heart of Tromso.

Miinukset: Room too small...no refrigerator, poor internet, poor heating

Plussat: The room is clean and spacious. The hotel is right next to the coast and the city centre. The light evening meal and mid-day snacks are free and are included in the room fee. The breakfast is delicious with varieties.

Miinukset: There is limited parking space at the hotel. It is inconvenient to park the car far from the hotel.

Plussat: Very good location in the center. Good breakfast.

Miinukset: Parking space is limited - but at least some are available. (Most hotels in the city do not offer any parking)

Plussat: Erinomainen aamiainen!

Miinukset: Kokolattiamatot olivat tunkkaiset varsinkin huoneessa.

Plussat: Ilmaiset iltapäivävohvelikahvit ja illallinen plussaa!

Plussat: The location is good near sea view and shopping malls. The comfort bed met my expectations. Although the hotel is located near the sea, all standard rooms will not have any views.

Miinukset: I disappointed the dinner. The dry fish main course is horrible. Nothing much. A drinking machine cannot be used because it is not meant for dinner. The jacuzzi was out of order. Breakfast is better than dinner.

Miinukset: Aamiainen oli hintaan nähden surkea. osaksi illallisen tähteitä, eineksiä. Illallinen oli surkea. Selvästi jatkettu edellispäivän sapuskoista, lisäksi eineksiä. Pysäköintitilat aivan naurettavat, tilaa muutamalle autolle. Lähellä julkinen pysäköinti 25 euroo yö.

Plussat: Free upgrade to superior room on second stay. Convenient location near harbour.

Miinukset: Dinner main dish for half board should have more choices. Less open view in standard rooms

Plussat: Location is very good. Everything is nearby. A couple of minutes of walking to airport bus. The food looked good but actually not much choice and did not taste as great.

Miinukset: Poor dinner. Breakfast was not as good as it looked.

Miinukset: Käymistämme Norjan hotelleissa WC:sta ei ollut bideesuihkua. Ei myöskään tässä hotellissa ollut.

Plussat: breakfast 10 out 10

Miinukset: evening meal 2 out of 10

Plussat: Monipuolinen ja runsas aamiainen. Kevyt iltapala yllätti runsaudellaan. Vastasi mielestäni ateriaa. Yllätyksenä iltapäiväkahvit, johon sai itse paistaa vohveleita.

Miinukset: Huoneen sisustus väritykseltään tunkkainen. Ulkoporeallas ei ollut käytössä. Tästä olisi ollut hyvä mainita etukäteen. Päivän patikoinnin jälkeen elättelimme toiveita porealtaassa rentoutumisesta.

Plussat: Epic food - all meals complementary buffet and really delicious

Plussat: Location in the centre and next to parking. Excellent breakfast. Clean room. Friendly staff

Miinukset: Somewhat pricey

Plussat: This hotel have a HUGE asset in their restaurant serving breakfast, they have a Spanish lady, that speaks, Norwegian, Spanish, English and French - I hope they pay her well and good, as a loss to a competing hotel would be a big loss for them.

Miinukset: Midnight sun

Plussat: coffee and wifi

Miinukset: the dog in another room

Plussat: The staff was friendly and efficient at check-in & helpful to give us direction. The room was comfortable and larger than usual, we were allocate an ADA room. The breakfast was excellent, great selection of food and beverages. There is no kettle in the room but the hotel have a hot water dispenser and tea bags & Nespresso coffee machine available at reception which was greatly appreciated. The hotel is located just a few minutes away from a supermarket and less than 5 min from the city center

Plussat: Sijainti kaupungin ytimessä, siitä huolimatta rauhallinen, hiljainen huone. Aamiainen todella monipuolinen ja runsas, jopa pikkuriikkisen luksusta.

Plussat: Very good location. Very kind and highly professional staff. One of the few hotels where I have ever been and coffee was good. Breakfast good and diverse.

Miinukset: Very expensive, The room was very small and had no view. It was on the ground floor and in front of my door was a little space and a wall. I could not print my boarding passes. Fortunately, the receptionist was very kind. There was no machine to get some water, for instance. In case, the receptionist was busy with people queuing up to check out you had to wait a lot to get some water.

Plussat: Todella hyvä aamiainen.

Miinukset: Ensimmäisen kerriksen huone ei ollut ehkä hiljaisin.

Plussat: Thon is and was always a good choice!

Plussat: Breakfast was excellent, and the free coffee in reception was also good. Location very central and within walking distance from all major attractions

Miinukset: There was some noise from the room above

Plussat: The location is very good. The breakfast is delicious, so many things to put in your morning yogurt :). The bathroom is very spacious and the bed is so comfortable.

Miinukset: The curtains are thin, with the midnight sun I could not get a good night sleep because of it. So bring your eye masks.

Plussat: Excellent location. The staff was fabulous and really helped us get our bearings in Tromsø. We stayed here one night at the beginning of an 11 day road trip through Lofoten, and two nights at the end of our road trip. The Thon served as perfect bookends for this roadtrip. If you're there in summer, as we were, the blackout curtains are essential.

Miinukset: The breakfast room filled up very quickly in the morning. On occasion, we took our food back up to our room to be able to have a seat to eat.

Plussat: - Breakfast was excellent - Clean and comfortable rooms - Pretty large gym - Friendly staff (24h reception)

Plussat: Excellent breakfast, comfortable bed, good location

Miinukset: Everything in Norway is expensive compared to Other 1st world countries.

Plussat: Super nice hotel, very helpful reception staff (some ladies were not that helpful and friendly but most of the staff were truly great). Nice small cosy room, clean and quiet.

Miinukset: The price for breakfast happened to be 20 NOK higher than indicated on my booking. The staff claimed that they had raised the price and I had to pay.

Plussat: Cosy and close to the CityCentre. Free Coffee and Tee! Nice Area to work and to eat in the groundfloor.

Miinukset: Free Bicycles were not available. Small rooms.

Plussat: Location in sentrum,walking distance to Polaris and polar museum,quick check in and check out, goulash is ok

Plussat: Sijainti, hinta ja monipuolinen aamupala.

Miinukset: Maksuton P-paikka puuttuu.

Plussat: The hotel is located downtown, just a few steps from the main streets. The building is modern, well kept, and common spaces are neat. The overall cleanliness is very good, well above average in Norway (at least in our ecperience of 14 nights). I had booked a standard double, but upon arrival it proved to be far too small, so I asked if there was the possibility for an upgrade. The receptionist was very kind and provided a much larger room for an extra of 100 NOK per night (which was great). The room was very clean, spacious, quiet. Bathroom too tiny for such a room, but still functional, especially the heating in the floor. Breakfast is served from 6 (very good for noth tourists and workers) in a beautiful room, with a very rich buffet full of all kind of food.

Miinukset: PARKING. Parking in downtown Tromsø is only permitted in certain lots, and the prices are in general very high for such a small town. Ouch. The hotel doesn't have a private parking (which is another ouch), but the worst thing is that they atomatically sends guests to the nearest lot (which is underground, btw), without any further explanation: it is near alright, but very expansive. The hotel should provide at least more info on possible parking solutions, considering that it is very hard to find the in the internet unless you speak Norwegian, and also the hotel should foresee some compensation or forms of prepaid parking solutions... Because the way it is now, it's very, very annoying. HEAT IN THE ROOM. I start saying that we are italian and, as such, we are happy in warm environments. But the room was way too hot. We switched off the heating upon arrival but during the night and also the day after the room was far too hot, and uncomfortable. Especially considering that the only blankets provided are (as usual) feather: impossible to sleep properly.

Plussat: Excellent location. So clean!! Fantastic breakfast!!!

Plussat: Ei mitään liikaa, ei mitään liian vähän. Loistava aamiainen!

Miinukset: Room was tiny. Better use of space could have been made to provide storage/shelves etc for luggage.

Plussat: It was clean, hotel is in city center.

Miinukset: Very expensive city parking - it is city center, so you have to remember about that, if you have a car. It was a little too cold in bathroom.

Plussat: Breakfast was good, clean, staff really friendly, free coffee and tea also hot water.

Miinukset: The room very small

Plussat: Perfect location to walk in downtown. it is very clean, a pot of soup is simmering for people who are hungry and there is free coffee. our room was very quiet.

Miinukset: the size of the room is of course very small but then it is also inexpensive - I would recommend to take the computer desk out to be able to open the suitcase

Plussat: The location was perfect. Easy accessibility to many parts of the island

Miinukset: The room was really warm even when I adjusted the temperature and the window did not open. Needed a key of sorts

Plussat: Location

Miinukset: Smallroom, no boiler in the room and they make you pay evena tea bag!

Plussat: Sijainti Hyvät sisustusvärit huoneessa.

Miinukset: Pieni huone. Ei ollut juomalaseja. Wc paperia liian vähän. Roskiksia ei käyty tyhjentämässä.

Miinukset: In the room was so cold, and at reception told us that this is normal not to have any heating at the hotel.

Plussat: The room was very clean and in a great location.

Miinukset: There was no parking, which created an extra expense that we weren't expecting.

Plussat: People in the reception were really helpful providing information! Location is amazing

Miinukset: Air conditioner was not working in the room

Plussat: Cleanliness and good location

Miinukset: It had one basic facilities. Breakfast should he been part of the.facilitie basic f s.

Plussat: It was a nice room, looked clean, good colors.

Miinukset: It took forever for the hot water to reach my shower, 5etg. Standing there freezing for 5 min

Miinukset: Huoneissa ei ollut pieniä jääkaappeja.

Plussat: Environmental friendly hotel

Miinukset: Mean not very convenient for people who lives there. Only basic facilities in the room.

Plussat: Everything is great and the location is amazing

Plussat: Keskeinen sijainti, ystävälinen henkilökunta. Hyvä sänky.

Miinukset: Ahdas, mutta toimiva huone. Huoneen viilennys ei onnistunut ilmastoinnin avulla, ikkunan avaaminen auttoi.

Plussat: The staff were exceptionally friendly, and even brought their friendly dog in daily! The kitchen was large and very usable. The common room practically forced everyone to become friends. Finding a buddy to go out on adventures with was easy. The rooms were sizable and kept clean.

Miinukset: That I didn't find out about the spa until the day I left!

Plussat: Place was very cozy, very complete kitchen and good location. Made a few friends there

Miinukset: 1st floor shower wasn't good, but we can use the one on the 2nd floor

Plussat: The location is excellent. Staff are friendly.

Plussat: Olen tyytyväinen. Sain oman huoneen, olen varannut maakusalissa sänky. Henkilökunta on tosi mukava. Kiitoksia!

Miinukset: En pitänyt kaupungin melua

Plussat: The hostel was in a fantastic location, just a short walk from the town centre. It had a lovely homey atmosphere where I was able to socialise well with other guests. Burger (the hotel mascot/pet dog) was an absolute delight!

Plussat: Everything what they have and even what they don't have !!

Miinukset: Absolutely nothing !

Plussat: I stayed in the women's dorm,a sort of small loft...I saw a beautyful pink-orange-blue sky from my window during my first evening.

Miinukset: Nothing. For me, It's already perfect the way it is now. :)

Plussat: Hyvä sijainti aivan Tromssan ydinkeskukstassa

Miinukset: Suihkut toimivat huonosti

Plussat: Perfect to explore the city and meet people from all around the world. Staff is very friendly, there's a kitchen and a common room where everyone can meet up.

Plussat: Great cozy atmosphere, quiet rooms, perfect location and Burger (the dog) being the friendliest staff member you can ever meet

Plussat: The hostel is in a bad condition. For example, there is only one shower for two floors of guests and the shower is very small, old and dirty. Only two toilets in the building and the sink is literally a few inches from the toilet. How can you expect me to brush my teeth next to the toilet? I ended up brushing my teeth and wash my face in the kitchen sink. The Japanese owner didn’t hire a professional to take good care of the hostel. Two Spanish girls who cleaned the hostel stayed in one of the rooms for free and they do a pretty bad job cleaning the place. The washroom and the shower are not acceptable and in dire needs of attention.

Plussat: Clean room, cosy bed, very nice staff, great localisation. What do need more :)

Plussat: Lady receptionist was most responsive when asked to remove baby bed from the already small room. Breakfast starts early on weekday at 7am and is adequate. Location is quite central and short walk to harbour. Free waffle and coffee at the small restaurant between 6-8pm give some relaxation space from the small room.

Miinukset: The family room is rather small for 4 adults and one toddler but tolerable for that one night stay before going airport the next day. Strictly for sleeping.

Plussat: Aamiainen aivan ok, nälkä lähti. Pysäköinti onnistui läheisessä saman ketjun hotellissa.

Miinukset: Huone oli pieni ja kylpyhuone kylmä. Ei pysäköintimahdollisuutta muuten kuin kadun varressa jos oli tilaa.

Plussat: Great place, nice, easy and comfortable stay. Great breakfast.

Plussat: The hotel lies in the very center of Tromso, convenient for everything. The staff is kind and helpful. The waffle time is so cute. You could enjoy a nice relax in the public space of the hotel, including the kitchen, dining room and living room, very cozy and friendly.

Miinukset: The heating seems not enough.

Plussat: Great idea of the waffles then I didn’t have to pay for dinner. Room service was usually done. Very friendly staff.

Miinukset: Should be more croissants and a variety at breakfast as they always ran out before I got to breakfast. Should be two waffle makers as there were lines to use it.

Plussat: Good location, Harbour view of Artic Cathedral is 2 minutes walk from hotel, bus station to airport is just outside the hotel. Good breakfast, free waffle at 6pm is a warm treat.

Miinukset: No

Plussat: Sänky ja vuodevaatteet erityisen miellyttävät

Miinukset: Aika pieni huone mutta menetteli....

Plussat: First of all the staff was really nice and helpful. Breakfast was tasty. Not a huge selection to choose from, but from everything a bit. They also offered free waffles in the evening. They had a lovely and cozy lounge where we could wait for our late departure with Hurtigruten. That was very handy. The hotel is close to the Hurtigruten terminal and also the bus terminal. Easy to explore the city by foot from there.

Miinukset: The room was a bit small for 2 people with 2 big suitcases, but we managed. The wifi wasn't working at all, that was a bit annoying. But we found a lovely cafe close by where we had internet access.

Plussat: The location is good: Bus stops, harbour and other services are nearby. The room was clean. It was nice to have a cattle for tea in the room. The two windows let plenty of light into the tiny room. The heating was working really well - I even had to switch it off once, as the room became too warm.

Miinukset: The breakfast was a bit too monotonous, with average selection of food items. The single room was quite small, and the windows had to be opened frequently for fresh air. There was not enough packing space in the room, at least one more cupboard or 1-2 shelves should be added. The internet sometimes went really slow.

Plussat: The bed. Slept like a baby.

Plussat: Great guy on checkin lots of useful information and help with parking nearby

Miinukset: Parking is difficult no allocated parking at hotel

Plussat: Central location, friendly staff, comfortable, clean and visibly renovated room.

Miinukset: WiFi was broken down and was not repaired during our two night stay, the few staff were apologetic about it, but proposed no solutions. While our room was clean and nice, the recent renovation had not covered the carpeting in the corridors which also needed more hoovering. Had a late check-in first night and needed to pick up the key at another Enter Hotel (Viking) which made us zigzag through the centre town, with luggage, around midnight…

Plussat: Nice staff,very central location with heaps of restaurants in the area and well priced.

Miinukset: The breakfast was VERY average.

Plussat: It’s good location and nice staff. The price is valuable.

Miinukset: Breakfast is not much.

Plussat: The staff was very approachable and friendly.

Plussat: The staff was very friendly and helpful.

Plussat: The hotel was so close to the centrum, almost walkable distance to anywhere in tromso. The staff were very nice and helpful, I forgot that I booked 1 night less than my actual stay and they handled my extension with no stress or any problems at all. My room had a beautiful view (in the pictures). Definitely will come back to tromso and to this hotel

Miinukset: nothing

Plussat: Nice comfortable bed, location. Great Breakfast

Miinukset: Shower is very small. The death polar bear in the lobby

Plussat: Location and warm and c pi rdial staff

Miinukset: Non availability of guest kitchen facility

Plussat: Excellent Hospitality, Perfect Location, Nice Breakfast, Clean Room

Miinukset: Nothing

Plussat: You've got what you pay for - basic but clean room, close to the center and with nice breakfast (traditional brown cheese included).

Plussat: Central hotel. the bus 42 from the airport stops close by on the next parallel road. Internet is good. breakfast is continental. toilet is nice and big with a warm floor. walking distance to museums and places of interest.

Miinukset: extra pillows in the room. better TV channels...at least bbc and/or cnn

Plussat: very clean room and bathroom, and available kitchen to cook your meals :)

Miinukset: location wise it's a bit far to downtown, more a less 10-15 min walk depending on how fast you walk

Plussat: The kitchen facilities

Miinukset: Nothing

Plussat: Close to city center to walk. Cost effective stay. Exactly what I expected.

Miinukset: Huoneen seinät ovat aika ohuet. Kuuluu läpi.

Plussat: Cozy and roomy doublerooms, great staff, great location.

Miinukset: Could hear people walking and talking at times on the floor above us before bedtime, but only shortly, overall quiet and calm.

Plussat: Had a fantastic stay here at Enter, the location is brilliant into town, cooking facilities are well equipped. Reception was more than happy to assist with bus timetables, tours, questions and to really make you feel welcome. The room itself had a desk where I could do some work while looking out the window at snow capped mountains. Heater is more than enough for the room and a very comfy sleep. Facilities great. Even let me do a big load of laundry on the last day for free. Couldn't recommend enough. One of the best places I've stayed for value for money. That's pretty hard to come by in Norway.

Miinukset: Nothing to note!

Plussat: Excellent location. Rooms were super comfortable. They upgraded me for free to an apartment.

Plussat: All facilities were good. The kitchen was the most important as I cook in every travel. The bed was comfy. Our room was just perfect. The location is also good. Reception was nice.

Miinukset: Little bit hassle when we checked out early morning. There was a car blocking the drive way and we almost missed our flight. The hotel was helpful enough though.

Plussat: Kitchen with everything necessary to cook. Fridge. Big bathroom. Ok view

Miinukset: Our room was right next to the reception.

Plussat: Very clean and nice room in the third floor.

Miinukset: Price is high but that is the same everywhere in norway. After taking a shower there is a flood in the bathroom. They should install some sort of surrounding "wall" on the floor.

Plussat: Majoitus oli siisti ja hyvällä sijainnilla. Hintalaatu suhteelta todella hyvä. Jokaisessa huoneessa omat jääkaapit ja yhteiset tilat ovat mukavat ja siistit.

Plussat: Spacious

Miinukset: No lift, not kids friendly

Plussat: Ilmanen kahvi ja tee

Plussat: We were fortunate that Elise, who checked us in, offered us an upgrade, which was a lovely surprise. Thank you!! Our apartment was very close to the centre of Tromsø & walking & catching the public bus was very easy to do. The apartment was appointed with everything that we needed for our stay.

Miinukset: Bed was a little too soft.

Plussat: During 18~20 PM, the hotel provide self-made waffle. It's delicious Norwegian waffle. I arrived at about 11:00AM and check in early. Staffs were nice and responses all my questions.

Plussat: The property is very well located, just a couple minutes walking from the city center. The room was very clean and they responded very quickly to the messages we sent before arriving. They have free coffee and tea 24/7 and very good waffles everyday from 18h to 20h.

Miinukset: The mattress was a bit soft

Plussat: No breakfast option

Miinukset: Slightly bigger room would have been nice, but it was fine as a cheaper hotel option.

Plussat: Friendly and helpful staff, coffee and tea available in the reception area throughout the day

Miinukset: Very thin walls meant the place was pretty noisy

Plussat: very cheap even in Tromso, location, frendly staff, free coffee/tea/hot water at the lobby. 5 minutes walk to supermarket. 10 minutes walk to information center.

Miinukset: No parking at the site, you need to walk 5 minutes to associated hotel parking space & NOK180 per night. Parking entrance is very narrow, be careful not to scratch on your rental car. Wifi weak signal. refrigerator seems not working.

Plussat: Henkilökunta mukavaa ja hiljaisuus hotellilla.

Miinukset: Aamiainen olisi ollut hyvä hotellilla.samoin pientä purtavaa suolaista jotain.

Plussat: Good location, comfortable room- value for money.

Miinukset: Tea/coffee not in room- you have to go to reception for such. Sometimes tea water was not v warm.

Plussat: - Heated bathroom floor! - Location is great! Just a few minutes walk to the center and easy access to mall nearby and several shops. - Friendly staff - Coffee and tea all day long - Pancakes are available from 5-8 pm

Miinukset: I stayed in a single room and I must say it looks really different in the pictures in terms of size. It was really small! Although I cannot complain because I am only there for 4 days nevertheless already good for the price.

Plussat: We chose the Hotel because of its great location. The rooms were comfortable and warm and the shower nice and hot.

Miinukset: The bathroom was pretty small, A large person would find it a bit difficult. No breakfast or meals were available.

Plussat: Siisti, kompakti huone.

Miinukset: Siellä oli parhaillaan remontti. Tosin huoneeseen se ei vaikuttanut.

Plussat: Location, selection of breakfast items

Plussat: Aamiainen oli hyvä

Miinukset: Remontti

Plussat: The breakfast was fantastic The bed was very comfortable The location of the hotel was excellent The staff were friendly

Miinukset: There was no tea or coffee, or water in the room, and the room itself was a little tired looking.

Plussat: As usual for a Scandic, the breakfast was awesome! The hotel is well located for the airport shuttle which stops right outside, and is only a short walk from the main shopping street. I walked from the hotel over the bridge to the cable car in half an hour or so.

Miinukset: There seemed to be some renovation work going on, but this didn't bother me. Tromso isn't the prettiest city, so the view from the room was mostly of square buildings and some cranes... not really a problem though.

Plussat: The breakfast was really nice, I would say excellent!!

Plussat: Erinomainen ja monipuolinen valikoima aamiaisella. Ihanat maisemat huoneesta.

Plussat: Location and breakfast is the best! Also with the enough space in the room. Next time in Scandinavia we definitely choose the “Scandic “ hotel chain.

Plussat: price. breakfast is plentiful and free

Miinukset: there was construction work going on which makes the place dusty and hard to find a parking while checking in. no parking space.

Plussat: Just across the hotel was halal food stall owned by moslem.

Miinukset: The staff terrible. We encountered a problem but none of them who'd like to helped us. I dont know is that the attitude of tromso people? The mattress of the bed was not comfy

Plussat: Has nice variety of breakfast. The location is very nice and very central. Overall I'm satisfied.

Miinukset: Room is quite small and the bed size is small. Even we're Asian and not very tall (my height= 168cm / 5ft 6inch) but still feels that the bed is small (I think it's smaller than average single bed size in other countries) so not sure it'll be convenient for taller/bigger people or not.

Plussat: Great location very central, buffet breakfast was fantastic and bed was extra comfy

Miinukset: Staff couldnt advise how much laundry was, stating there used to be a price list but cant find it you just have to pay aftwards! We didnt risk it!

Plussat: Location, good beds, great breakfast, nice staff

Plussat: The location

Miinukset: Slow internet

Plussat: ???

Miinukset: If someone wants to waste his money,should not miss this hotel.Even I had arrived around at 17.30 to the hotel,there was neither reception nor any staff.Even it had written there's a gym,sauna,etc. there was nothing and cost 1430 NOK for a night without breakfast! As a chance,there were 2 guys who were waiting for a key before me and they had called someone,so,we had collected our keys from another hotel reception 10 minutes ride away. And there was no excuse! Briefly,I felt so foolish myself to make reservation here upon its written explanation.

Miinukset: Aamupala oli hyvin yksinkertainen...

Plussat: Siisti hotellihuone ja tosi puhdas pesuhuone.Sängyt olivat todella hyvät ja näköala mitä parhain.Sijaintikin oli ihan ok.Henkilökunta ystävällistä.

Miinukset: Ei ollut kunnollista aamiaista ja parkkimaksut eivät kuuluneet hotellin hintaan ja ne olivat kohtuuttomat. Hotelli oli hyvin sairaalamainen ja saunassa ei ollut valoja ja kauhakin oli mitätön,oli heitettävä suoraan ämpäristä löylyä.Naisten pukuhuone oli pelottava. Henkilökunta ei osannut yhtään Suomea .

Plussat: Everything was perferct

Plussat: yes..central to everywhere.

Miinukset: staff dint direct us so we went up with our bug cabin bags to dr apartment instead.. room is like a private hospital room.

Plussat: Nothing

Miinukset: The personel is rude, personel and the owner not following the rules. Sauna was broken, they didn’t inform us about that during our call and when we were infromed and wanted to cancel reservation they said that they understand the problem but it impossible.

Plussat: Location is good and personal was helpful.

Miinukset: Room was very small and bed was not comfortable.

Plussat: Clean and only 15 mins walk from the town centre.

Miinukset: A converted hospital so room was a single hospital room with an upgraded bathroom. Communal kettle and tea/coffee. For the price I expected something a little more up market.

Plussat: Bed was ok.

Miinukset: Everything.

Plussat: The building had a gym and pool, which were fairly large. The coffee/tea station on the floor was great and well stocked. The staff was friendly.

Miinukset: It’s on a hill and it was difficult to walk up and down in the ice. The room for two was tiny.

Plussat: Quiet location, wonderful hot shower with heated floor, kind staff

Miinukset: Room a bit small