Room was clean, staff was friendly and helpful, shuttle arrived to take us to the airport on time and was an easy experience.
The AC unit in our room felt that 72 was far too cold and preferred to keep the room about 80. It did cool the room off around 4 am. Not sure if the AC unit had been off all day, but the room was very warm on arrival and took most of the night to cool off.
the location was close to the airport
The hotel was really dirty, the staff was awful, acted like you were an inconvenience to even be there, the carpet was filthy, no one at bar/dining area most of time even though supposed to be open, they ignored you when they did show up, there was construction. Room was extremely loud, huge cracks around door let in tons of noise and light. Bathroom tacky. Overall very tired and dirty with unattentive / rude staff.
Endless hammer noise, broken mini fridge, 3 room keys didn't work!
The bed was comfortable. It was 2 miles from Charlotte airport. So are other lodgings...Take your $200.00 elsewhere!
Horrible hammering/banging noise from room next door for the entire day thru to 6:00pm! Staff was not at all accommodating about this problem. The staff showed no concern for the very loud noise. Mini fridge had a service man come twice. Finally replaced the fridge. My room key card had to be replaced three times. This is not, repeat not, a place interested in keeping their guests comfortable or happy.
Room was very comfortable, and the outdoor area nice.
The bistro & bar closes too early on weekend evenings! Seems like a small complaint, but after a lengthy flight it's nice to take a few moment to get a snack and relax. Even limited service until midnight would be great.
Good location and very good amount of parking
Room smelled, all carpets in 2nd floor were clearly not well maintained and room was noisy. When looking downstairs for refreshments, the cafeteria was little bit pricey. Room was not ready when I arrived.
Clean and friendly.
Nice upgraded hotel
Decor, location, pool
Some loud Guest partying in the lobby and staff did nothing
Proximity too the airport
The room I was assigned hadn't been cleaned at all. There was dirty towels on the floor, one of the beds had been slept in, and the previous person's trash was still in the room. I ordered food at the kitchen and was told after my order was completed that a side wasn't available and a cheaper side was given to me without a discount on my meal.
Billy Graham Library ja NASCAR Hall of Fame (museo) sijaitsevat 10 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on ympäri vuorokauden auki oleva business center, express-sisäänkirjautuminen ja express-uloskirjautuminen. Tämä hotelli tarjoaa asiakkailleen 223 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet. Palveluihin kuuluu ilmainen pysäköinti.
Perustuu 260 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Courtyard by Marriott Charlotte Airport North on toteuttanut seuraavat toimenpiteet:
Päivittäinen siivous, saniteettituotteita saatavilla enemmän.
Aulassa mahdollisuus fyysiseen etäisyyteen.
Minimaalinen yhteys hotellin henkilökuntaan ja muihin vieraisiin.