Extended Stay America - Charlotte - Pineville - Park Rd

Rooms are extremely clean rooms are very comfortable kitchenette is very convenient

Noisy guests on 3rd floor kept us awake 1st night there. Staff was very rude 2nd night we stayed. Had issues booking 2nd day and the way staff handled the situation was very rude and as a guest I did not receive the hospitality you'd expect

Hotel check in staff was incredibly rude . I have never ever experienced this before . Room had no plastic cups, coffeemaker. No courtesy coffee in lobby . Will never go back . Been here a number of times before in past .

Was terrible for the money I paid .

Nothing really

Rude staff that think it is okay to raise their voice at customers and speak disrespectfully to people.