Phowadol Resort & Spa

Room large. Deep bath. Pool very big and little used. Location is outside town but we chose it for that reason as we had a car. Road access to city, airport, north and west was very good.

This property is tired looking. It needs someone with an eye for detail to give it a makeover. It could be improved greatly at little expense, but they are doing good business with tour groups and business functions so probably aren't bothered. Also, these customers probably don't complain. eg. Get rid of broken furniture and fittings around pool area. Refurbish the outdoor furniture at the restaurant. Repair pot holes in parking area and driveway. Weeding of some garden areas. Plastic flowers in the rooms...why? Breakfast was poor for such a large resort. Not able to offer a decent map of Chiang Rai. Just a photocopy on such a small scale that it was unusable. Have they never been asked for one before? Etc. etc.

Very nice resort. Staff is friendly and very welcoming. The room is good as it looks in the pictures and the bed was comfortable. Very nice breakfast.

Swimming pool water was not as clean as expected. Curtains in the room were broken (holes and lengthy cuts) it just didnt look nice but it was ok. The shower didnt drain water properly so the floor got flooded. It is far from the city so we needed a ride (taxi or motorbike)