Very bad hotel, very bad
I dont like anything of them
Believe me, their customer service will never respond to you and never solves your problem. They are just irresponsible.
Very posh, clean and pleasant stay. Will stay at this place again in the future.
Being a very busy weekend during our stay, only a king bed was available instead of the double bed we requested. Reception was very nice and sent us a roll away bed without charge.
Good location, older hotel
Downtown location. Liked the Bliss toiletries. Modern touches to the room like the uplighting under the bed and illuminated art. Very cool lobby and bar.
Very small sink. Dated room. View of a back alley from our room. Small bed, no coffee maker. Small room. Way over priced for the quality.
Super small rooms
It's in the financial district downtown, the only con is location, it's very close to wills tower, millennium park, etc
Rooms are extremely small, you can barely move around the bed, the bathroom as close to no space for putting your makeup or curling iron etc. the noise level is bad, at 03:00am Sunday night early Monday morning some girl was screaming and shouting on the phone, telling her friend or family to come get her. Unacceptable this went on for at least 15 minutes, I wanted to call security on her.
Relaxing and contemporary
The ambiance of the hotel was fabulous ! Room was large and comfortable.
Clean room, with plenty of supplies
Small room, worked for a one night business stay, but wouldn't have worked for a longer stay.
We enjoyed the location
We didn't like the initial room. It smelled terrible and was tiny. The bathroom door was an inch from the toilet when it opened and there was no room to put our bags.
Beautiful hotel with a great location. Staff was very friendly and helpful.
I expected more for the price. We were upgraded when we checked in, which gave us a larger room. The bar in the front lobby was extremely expensive, had it not been so overpriced we would have spent more time there.
Everything was in working order, staff was super friendly & professional. From the valet to the concierge to the bartender, they all made us feel taken care of! They asked the reason for our stay & we said it was our friends bday. They sent up a bottle of wine & a dessert for the bday girl.
I was asked whether I wanted my receipt printed or emailed and I said emailed. I haven't received it so idk what my bill is yet :-/
I loved our stay. So chic with a cool, modern, vibe. My kinda place. As a city girl, I appreciated the slanted bathtub that fully covered my body. It was nice to take a bath. Being on the inside of the courtyard was perfect for light coverage and news coverage. The bed was super comfortable and the room, no small, was hip and wonderful. We stayed for New Years Eve and just walked to all the festivities. It was perfect.!
If people were loud, or had more than 5 people in a room, you could hear them through the wall clearly. You can also hear clearly outside the door. Also, the plumbing makes for great water pressure, but the downside is that you can hear loud plumbing through the walls when someone runs a bath or shower above you.
Friendly staff Comfortable beds and rooms Convenient location
Expensive wifi Expensive in-room dining
They gave me a bigger room when they found out it was my birthday. The room is nice. The lobby is spectacular. I could have spent a day relaxing in the Living Room.
No problems really. Not much of a view.
W Chicago - City Center sijaitsee keskustassa, ja Chicagon taideinstituutti ja Millennium Park 15 minuutin kävelymatkan päässä. Käytössäsi on ympäri vuorokauden auki oleva business center, limusiinipalvelu ja express-uloskirjautuminen. Tämä hotelli tarjoaa asiakkailleen 1 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet. Palveluihin kuuluu maksullinen itsepalvelupysäköinti.
Perustuu 1 389 arvosteluun
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