Kimpton Gray Hotel

There was nothing wrong with this hotel at all - it was clean, rooms were cozy, quiet, staff was kind and helpful. There was also nothing that overly stood out and made me want to go back, either. View was alright but not great.

Everything was as it should be, this hotel just didn’t leave a huge impression. Would be great for someone who strictly needed a place to sleep or for a business trip.

If you want to stay in the best hotel in the city, The Gray is the only place to stay. They get it.

Front staff and Bartenders were amazing

Nothing

I was staying with a friend who was in town for a family funeral. Once Sam the Bellman heard the reason for our visit to Chicago, he personally brought a plate of fruit and a handwritten condolence card up to our room. It was such a sweet gesture and changed the whole tenor of our trip. I will absolutely stay at the Gray next time I am in town for business or on vacation. Thank you so much.