Hilton Orange County/Costa Mesa

staff was wonderful. the hotel itself is very nice and the location is amazing. It would have been nice to be able to order food at the pool like the last place I stayed at.

One of the lights in our room was out, the carpet didn't feel super clean, maybe its just getting old. The TV service kept saying signal lost when we were trying to watch a show with the kids and it got very irritating. Pool hours due to covid are also not great for a family. Pool closes at 5pm.

Very nice hotel

The rooms were large and comfortable as was the bed. After a long day of sightseeing, with very tired bodies, it was nice to get into bed and relax.

Early on Sunday morning about 0830, the power went out. And it stayed out. We checked the internet for Southern Cal Edison, the power company, and it showed the outage and also said it was out til 2:00 pm. When we checked out, the front desk staff said they knew about the outage but it wasn't supposed to be as long as it ended up to be. A couple of issues here, one, they should have notified everyone staying there by letter in the room or give them notice that there was a scheduled outage and what time. Two, what would have happened if someone got hurt, say, they were in the shower that morning with no notice and the were in a pitch black bathroom because that's how dark the bathroom is with no lights. Other than that, nice hotel, but parking and valet were expensive ($25 overnight and $33 for valet).

Close to the mall.

No clean rooms available upon arrival. It took 40min waiting in the lobby to get a room that was already reserved.