Costa Mesa hotellia

Plussat: The hotel is really cool. The staff was superb.

Miinukset: I chose to Hang the Go Green on my door. I didn't realize they wouldn't do ANY cleaning or replenish coffee/supplies. I assumed it meant for towels and bedding changes which I am cool holding off till I'm gone. The beds didn't get made NO CLEANING at all.

Plussat: Extended our stay to do some shopping at South Coast Plaza, a quick walk from hotel. Always a perfect place to stay!

Plussat: Great location great rooms will back

Miinukset: Parking is extra $26 per night should be included

Plussat: Best employees of any business, just perfect in providing a welcome place to stay!

Plussat: Clean, beds were extremely comfortable

Miinukset: Valet took really long, I will self park next time

Plussat: Everyone working here is the best! Outstanding staff makes the stay at this beautiful hotel fantastic every visit!

Miinukset: None

Plussat: from start to finish, and for the price, what a fantastic experience - the wonderful staff (front desk + valet) + the great room (wood floors, not wall-to-wall carpeting, wonderful bathroom + amenities - great stay all around

Miinukset: I'm not a fan of the decor (felt dated), but that's a personal thing - it was clean and had a great staff, that eclipses the decor for me

Plussat: It’s a nice, safe area

Miinukset: That parking doesn’t come included with the room

Plussat: This Hotel became one of my favorites! I would definitely go back. The location, the style, the staff, the cleanness and the price were excellent.

Miinukset: There is really nothing I didn't like but I would probably like the swimming pool area to be a little bit more private.

Plussat: Modern, Clean, very good value.

Miinukset: They fail to clean my son’s room for 2 days in a row. I saw many wedding parties; obviously the housekeeping is very busy and perhaps under staffs

Plussat: The location was very convenient to my plans. The room was comfortable, pretty and clean. The staff was very helpful and provided excellent service.

Plussat: Very elegant and safe neighborhood. Staff was kind and helpful.

Miinukset: Everything was great

Plussat: Really nice place near the mall

Plussat: Coffee and water were provided. Nice view but the annual Christmas tree was not lit up.

Miinukset: No lights on Christmas tree.

Plussat: Commitment to conservation / eco strategies

Miinukset: The parking was kind of far away. I expected a 4 star to have either sauna or jacuzzi in their "spa"

Plussat: I can’t say enough about how wonderful our stay was....the room was beautiful and the staff was phenomenal. Absolutely perfect. The hotel was full and yet they make you feel like you are the only guest there.

Plussat: The bed was very comfy!

Miinukset: For this being such a high-end hotel, having to pay for wi-fi seemed a bit ridiculous.

Plussat: The location:Although this hotel is well located for our purposes of seeing "The Nutcracker" at the nearby theatre, it's level of service is somewhere below a Motel Six. The help is poorly trained really at every position we encountered. Our room's telephone did not work when we got there (where was the quality control inspection of the room insuring that everything was in working order). They spent an hour coming to the conclusion that they couldn't fix it. We spent the first two hours of our stay with them running around like chickens with their heads cut off. The "engineer" seemed totally untrained and incompetent. The on duty manager had nothing to say but "Sorry" over and over literally scores of times.

Miinukset: Virtually everything could have been better. Read above. We also did not have a menu for room service in our room and had to ask twice before one was actually brought up. Our breakfast room service order that was delivered was not what we had ordered even though I had made a point of repeating everything and having it read back to me before I hung up. Something is seriously wrong with the management and staffing at this hotel (and I stay in hotels all over the world for business). We will never stay here again and I will now think twice before staying at a Westin anywhere. I am a believer that 'a fish stinks from its head'.

Plussat: Very clean, comfortable rooms.. awesome view of the giant christmas tree. Good tv with great channels and on demand movies for the kids

Miinukset: 29 dollar parking!!!! For guests.. that's way too high for guests already staying at a high end hotel.

Plussat: Gorgeous I was in love with everything about it

Miinukset: Parking is expensive

Plussat: The front desk person was extremely nice and helpful when I made an error when I booked my room.

Miinukset: The floor my room was on had a very strong marijuana and cigarette smell.

Plussat: Very good staff , very friendly and helpful .. great rooms , very clean and comfortable . Nothing bad to say

Plussat: Bridge to South Coast Plaza.

Miinukset: No jacuzzi. $29 for parking.

Miinukset: It’s been 7 days and my deposit hasn’t been refunded. Why so long?

Plussat: Comfy beds, Very affordable, and great location

Miinukset: This is definitely not a 4 star hotel in the traditional sense. Sure there is a restaurant and pools etc but it is dated, confusing and the rooms/beds are no better than a 2 star hotel. Very disappointing.

Plussat: Dining

Plussat: Very quiet, private and exclusive

Miinukset: Door from outside pool leading upstairs was locked, so I had to go all the way across bottom floor to the elevator then all the way across again.

Miinukset: Not a 4-star hotel. Do not book if you are expecting 4-star

Plussat: I booked because the price would have been good for a 4 star hotel

Miinukset: Not a 4 star hotel. We were woken up by house keeping at 8am even though we had the do not disturb sign on our door. They were also doing roofing work right outside our room starting at 9am so we checked out early even though we wanted to sleep in.

Plussat: The first person I met at the front desk was warm, welcoming and very friendly.

Miinukset: The staff at breakfast, with the exception of the one waitress, was rude, communicated poorly.

Plussat: Lovely place

Miinukset: Didn't realize it was so close to the airport Wouldn't have booked that site

Plussat: I have stayed here several times while visiting my family in Newport Beach - great hotel and conveniently located

Plussat: It was pretty and clean.

Miinukset: The decor needs to be updated- kind of 80s style but it was still a great place to stay.

Plussat: Restaurant staff is wonderful. Have been here a few times and always look forward to Carlos our waiter who is always cheerful, friendly and is someone who you can not help but like right off the bat. Food is good too. We always stay here once a year for a couple of nights to go see the Pageantry of the Arts in Laguna Beach. Have never been disappointed.

Miinukset: Having to leave ……..we enjoy our stay here always.

Plussat: Location

Miinukset: My room was located near the open lounge area which was noisy from other patrons.

Plussat: The hotel was squeaky clean, complete breakfast with hot food, amazing and helpful staff, gym was cool and pool was clean and relaxing! Thank you for making our stay very pleasant! Thank you for free bottled water and snacks! Will come back here for sure!! Good job to your team!! :)

Plussat: Staff are nice.

Miinukset: Got wake up a few times by neighbors TV sound. Room’s not very clean. Feels itchy after slept on the bed.

Plussat: Location and service

Plussat: Water bottles in the room.

Miinukset: Old bathroom, broken sink drain, felt dirty.

Plussat: The hotel was nice for the value. The staff was very nice.They watch and calculate and make you sign everything even pool towels. It was a little interesting.

Plussat: See above. We loved everything!!..staff..breakfast

Miinukset: Everything was great Clean..great location..beautiful lobby...excellent breakfast and staff

Plussat: Rooms are nice clean staff was super helpful

Miinukset: No

Plussat: Overall good experience and we’d stay again

Miinukset: Chair in room was worn out and due for replacement

Plussat: - speed of the Wi-fi

Miinukset: - The area is not safe - There is a lot of night worker ladies - furniture

Plussat: comfortable bed and nice big nice room

Plussat: Maybe the front desk staff

Miinukset: Other else Plus Insecure

Plussat: Very clean, rooms are quiet and spacey, very homely, the breakfast is great, the coffee never stops flowing. I will certainly be back.

Miinukset: Nothing.

Plussat: Great facilities and super friendly staff

Miinukset: Nothing.

Plussat: The aspect of a suite.

Miinukset: Returning temperature to 68 after cleaning each day.

Plussat: Great service - very accommodating-Let us check in very early which helped us out a lot. Excellent rooms with two bedrooms and two full baths. Complimentary breakfast was great. Have stayed here before and will again. All employees were excellent.

Miinukset: Would be nice if they had designated rooms that they do NOT allow pets into.

Plussat: Sue and her entire staff are very welcoming and make our stay very comfortable. Relocating cross country to Costa Mesa, they made us feel at home. The facilities, amenities, and location are great, yet it starts with relationships, and that’s how it is here. First class.

Miinukset: Yes the only thing was the parking we were not informed at check-in about any parking pass or price upfront

Plussat: Bed was comfy

Miinukset: Nothing

Miinukset: Ice cream spill on stairs. Would have liked an elevator.

Plussat: The room was immaculately clean. Very comfortable. Great size. Pretty good breakfast. I m a little pickier when it comes to eating, but we brought food and there is full kitchen, so no problem.

Miinukset: My husband thought it was a little noisy near the highway and above us people were walking around. I had choose an upstairs room next time to avoid that, but the noise did not bother me.

Plussat: The staff was very friendly and the facility clean!

Plussat: Great location, staff was very friendly. Breakfast was typical “hotel” continental. The room was dirty, there was a ring around the bathtub so I didn’t get to bath just a shower. There were toenail clippings in the corner, room didn’t look like it was vacuumed. The bed skirt was also dirty and the room Was dusty. Regardless we will stay again just because of the location and the more apartment feel instead of a hotel.

Plussat: The staff,very kind and very friendly. The room,we were five,we had lot of space,everything was perfect. Our flight was very late and the staff at the reception allow us to stay in the room until 3pm the last day. Very professional,we'll be back.

Miinukset: We like everything about this hotel.

Plussat: The big suite.

Miinukset: The stairs.

Plussat: Very nice staff, relatively nice rooms.

Miinukset: There were a lot of dishes and glasses just randomly sitting in the hallway for days.

Plussat: Everything works. Location is near great restaurants and shopping mall.

Miinukset: Needs to cross a freeway bridge to walk to the shops and restaurants. The bed is too soft.

Plussat: Great area with variety of food choices nearby.

Miinukset: They charged my room for room service and 2 car parkings at $20 each, I have not received any reply.

Plussat: The breakfast needs to be described better on the website. when we walked up it was just a continental breakfast in order to have the full breakfast we would have to pay more. I am Allergic to gluten and it was full of gluten no other options unless you upgrade.

Miinukset: The cleanliness of the room, when I told them that I had my service dog with me it seemed that we were suddenly down graded to the lower level street side. Very disappointing.

Plussat: Wonderful hotel. Near great shopping and food.

Plussat: Service

Miinukset: It was all amazing from the 1st step in till I left the next day, I will be coming back!!!

Plussat: Beds are very nice to sleep on

Miinukset: Like everything

Plussat: We especially loved the Christmas tree and decorations It showed that the staff really cared

Miinukset: Not a darn thing. From the front it looked very Small and inelegant but when you walk in you’re happily Surprised by how bright clean and modern it is.

Plussat: Great location

Miinukset: I added in breakfast for our 2 day reservation for an additional $20. I thought that would mean a hot breakfast but turned out that was for only cereal and bread which we don’t eat. Front desk could not refund my $20 but we were allowed to get hot breakfast the first morning for no additional charge. Wish the breakfast info had been more specific on the website.

Plussat: sir or mam I did not eat maybe next time.

Miinukset: all was good.

Plussat: Location to seminar, restaurants, and shopping malls.

Miinukset: $14 dollars a day for parking. I can see if flying and leaving car for time not staying in hotel. But to charge guests is bit much. Also price of buffet breakfast is a little steep at $19.

Plussat: Staff

Miinukset: Key didn't work and it was so late at night and we had to wait for security to open door and the bath tub took forever to drain

Plussat: The hotel was clean and the breakfast was good.

Miinukset: The entire lock on the back entrance door, right next to our room, was broken and hanging, anyone could come in. There was a fight in the stairwell that night, walls were being punched, screaming and yelling, stomping up and down the stairs. This went on for several hours. I did call and report it to the front desk. When we got back to our room at midnight there wasn't any parking. We had to make a decision to park illegally in handicapped and the elevator was under construction. Good thing our room was on the 1st floor.

Plussat: Friendly staff

Miinukset: No

Plussat: Friendly people; good location;

Miinukset: Breakfast was bland. Lots of food, but not the tastiest.

Plussat: Location and parking

Miinukset: Breakfast food was cold, dining area messy

Plussat: The staff was so friendly and hospitable. Breakfast variety amazing. Quiet!

Miinukset: Housekeeping badgering me when I just left room ro clean. It was 9am. They should not harass guests in hallway.

Plussat: Super polite staff. Big comfortable clean beds

Miinukset: NA

Plussat: Parking garage was convenient. Breakfast was good but easily crowded. Nice kitchenette area in room. Bed was comfortable.

Miinukset: Pool was cold. No hot tub. Older run down section of town. Just not as nice as I was hoping for what I paid.

Plussat: Location for us was great. We we’re able to walk to things. Staff was very helpful and friendly . Great stay!

Plussat: Bed was comfortable

Miinukset: I was given the room directly next to the breakfast area. Each morning from 6-930a I had to listen to the door slamming each time someone entered or left. Not exactly pleasant for a vacation.

Plussat: The whole staff were the friendliest of any place that I have stayed. The room was clean and very comfortable.

Miinukset: This is pretty minor, but but the only compliant I would have is that the coffee in the breakfast room was not real good.

Plussat: Great location, nice and comfortable rooms, good toiletries.

Miinukset: No jacuzzi.

Plussat: It took care of all of the little details to make things great.

Plussat: The staff is "super" they are true professionals and enjoy working with the public. Easy access to the 55 I-5, 405 parking Lot, SR 73 Costalot.

Miinukset: An upgrade with the smart TVs and the heating and air is finicky to adjust temps.

Plussat: Two queen beds

Miinukset: I was unable to connect WiFi in the morning.

Plussat: Very up to-date boutique motel.

Plussat: Clean, well decorated, nice bed, quiet

Miinukset: water pressure in the showner

Miinukset: Morning staff woman is a bit unwelcoming and argumentative.

Miinukset: Having my credit card charged a hundred dollars as some kind of deposit, till I checked out!

Plussat: Great value for Costa Mesa! Bedding is very comfortable. The room was clean and quiet. Parking is FREE.

Miinukset: Bar closed at 10

Plussat: perfect for out stay

Miinukset: no

Plussat: The hotel was priced right and was better than most remodeled motels trying to take on the cool boutique persona.

Miinukset: It was an older remodeled motel so some stuff wasn't done perfectly. But nothing to adversely affect the stay.

Plussat: The decor was nice.

Miinukset: They charge an additional $100 upon arrival as deposit for the room which I was not aware of and didn’t have the money for at the moment and would not allowed out of the reservations and no exceptions would be made. Then at 11pm at night some young girls next door began talking probably in a normal voice and I could hear every word. One girls was on the phone and I could clearly hear the person she was talking to on the line. The walls are paper thin. The night front desk person was great and helpful and moved me immediately. Clearly an issue he had to deal with regularly. I wouldn’t say it was these girls fault at all. I wouldn’t recommend this hotel.

Miinukset: The shower was flooding. You can smell the drain from the shower and the basin. House-keeping missed cleaning my room despite knocking on the door and me asking them to come back later. Check out is at 11am... most places it is 12pm. No point forcing people out of their rooms if you do not clean the rooms.No laundry facilities - I was told to go next door to the laundromat. This is NOT a 3 star hotel... even a 2 star motel beats this place hands down. It should not be advertised as a 3 star hotel just to charge more - it is very dishonest advertising.

Plussat: This hotel had a boutique style from recent renovations.

Miinukset: Needed more movie channels.

Miinukset: Parking is a problem, expansive . Bathroom for the room in bad shape. Poor management.

Plussat: Location

Miinukset: Slow service, rude front desk, rude guest services, no ice on floors (had to call it in). Staff members gave different answers (ie, we needed a wine bottle opener. One staff member said they don't carry them, while another said that they can bring it up)

Plussat: The amenities, staff , food , location, everything. It’s a great hotel

Plussat: Size of room was fairly large

Miinukset: Bathroom fixtures were outdated

Plussat:  

Miinukset:  

Plussat: the room service burger was pretty good and the shower was really nice.

Miinukset: this place is overrated. the room was very very average. the self parking was $33 i dont even want to know what the valet parking is. i would never stay at another hilton you are only paying for the name.

Plussat: The bed was nice and comfy !

Miinukset: Size of the room for what you pay for .

Plussat: Rooms are awesome

Miinukset: Giant TV

Miinukset: No slippers in the room

Plussat: It was clean

Miinukset: Bad service once i came in a guest was having issues with valet. Valet has given her car away to some one else made me feel very uncomfortable and doubting about the place. The gentlemen helping me in front desk keep leaving did jot receive a value interaction and dis not even try to see if the type of rooms i wanted was available.

Miinukset: I booked a hotel for two nights for my coworker. In hotel room # 309, there was a roaring sound all day, and he could not sleep at all. The next morning, I wanted to change my room, but there was only an equivalent room, and I waited until 16:00. When the room was ready, the staff told me to send a text message or call me, but there was no call. Also, regarding the desire to change the room, the second night was unavoidably changed to a higher-grade room, but a high additional cost was paid. We were told that we would have free access to the lounge, but we don't want that. I just wanted to rest in a quiet room.

Plussat: Nice hotel, great location. However, parking costs $36/day was way too expensive.

Plussat: Convient

Miinukset: No

Plussat: The location is good

Miinukset: The suite was a joke

Plussat: Good price, near everything, good breakfast spread.

Miinukset: It's very old. There was no iron or ironing board in the room. You have to ask for it.

Miinukset: it should be rated a 1 or 1.5 star.

Plussat: Room is good size. Bed is comfortable.

Miinukset: Hotel is dated.

Plussat: The front desk associate was very helpful and accommodating

Plussat: Close parking and staff accommodating my room requests

Miinukset: Breakfast is a joke No ironing board or iron

Plussat: Clean spacious and good location,,,,I definitely book same hotel again next time

Plussat: Location

Miinukset: Not sure if frame/mattress, but 1 bed was sloped so bad you'd roll off. Toilet handle wouldn't work unless jiggled. Tiles on bath floor were slippery so you felt like you'd slip and fall if you moved. Shower went from hot to ice cold during entire s

Plussat: Area

Miinukset: Cleaning

Miinukset: Hotel was not spotless when we arrive however that was remedy after the first night. Great location near highway and close to variety of restaurants. Staff was great.

Plussat: None

Miinukset: Dirty, noisy and everything else if you want their employees to stared at you when you are eating this is the place bathroom door doesnt close the overall experience SUCKS not worth what they charge you

Plussat: new floors, good air conditioning, convenient location

Plussat: Soft bed. Topper seemed laundered. Courteous, compassionate front desk. Swift check-in. Adjustable shower head; tall person approved. Room included microwave and fridge. Allegedly-quiet property. It is removed from the 55: no traffic noise. Had there been civil adults lodging it would have been quiet. Major surfaces clean. 6 rolls of toilet paper precariously stacked atop two rollers. Facecloths, handcloths, but child-sized towels. Absorbent towels. Soft, thick, foam-like pillows. Beds did not creak. Blinds overlap could blackout sun. A medium table suitable for workspace. Extra HDMI port on tv: I always bring my own Kodi media device and SSD. NFC card entry on room door. Deadbolt. Spacious room for what it was: 2 queens. Would give property one more chance. I prefer Ayres Hotel 100:1.

Miinukset: Prius-driving, recalcitrant, bellicose neighbors deprived us of sleep from 11pm until 4am. THIN walls: could not escape prius driver's 12am-2am mobile phone conversation on the walkway anymore than innapropriate volume discourse in adjoining room Toilet clogged on first non-liquid use. Fridge set to minimum level destroying our ice cream and food; $40 in food wasted. It likely would have taken 8 hours to drop to temperature. Horrific cleaning product smell. Air conditioner thermostat dysfunction. Rust spatter on bathroom door backside from heavily rusted hinges. Fluorescent bulbs in all 3 fixtures with VERY LOW luminosity. No shampoo. Towels not long enough for athletic adult waist size. No extra pillows. DIRTY bedframe skirts. Dearth of electrical outlets. Nightstand sockets LOOSE: chargers would not remain plugged. WIFI THROTTLED TO USELESSNESS: 52 kilobytes/second. GROSS in-room phone. Never cleaned? TV Remote not routinely wiped. Giddeon-placed Bible had been vandalized. Should have been replaced.

Plussat: recently refurbished , large rooms, pillow top mattress, flat screen TV, clean and modern

Miinukset: no complaints

Plussat: Property location staff

Plussat: It was close to where I needed to be.

Miinukset: The room had a weird smell to it, TV was nice but reception was poor, only had upstairs rooms and no elevator.

Plussat: Convenient location and good value

Miinukset: Maid service took our towels and did not replace them. Also did not refresh shampoo or coffee.

Plussat: The staff was super friendly and helpful in the room was very clean modern and nice

Plussat: Nothing extraordinary

Plussat: We enjoyed our stay very much Room had just what we needed It was quiet and cozy too!

Miinukset: Everything was fine.

Plussat: Thank you Juan for making sure the room was aired out and an air purifier was used.

Miinukset: No complaints

Plussat: Impressed that they let us check in upon arrival which was 11 am!

Miinukset: Would have been nice to have breakfast available earlier. But understand that it was our early flight that made us miss it.

Plussat: Easy to find, well maintained, quiet, and the beds were comfortable. Also, reception staff were very friendly.

Miinukset: My carpet had a large wet patch by the sink, and the bathroom is very tiny!

Plussat: The staff was friendly

Plussat: The customers service was one of the best experience of the hotel.

Miinukset: There was nothing that i did not like about my hotel experience.

Plussat: Cosy

Miinukset: It was noisy in the room. We can hear everything clearly happening in the other rooms. Noise started as early as 8am in the morning where the room above start dragging furniture and running about.

Plussat: very close to UCI and good location to near shopping center.

Plussat: The location

Miinukset: Loud people in the next room and I had to call twice because they were being loud and fighting. I had to call front desk twice, I slept 4 hour only and payed $---. Was not fair pay with the way I was treated.

Plussat: Shuttle bus to South Coast Plaza anytime available I booked.

Miinukset: Breakfast Noise during nights maybe due to others check-in

Plussat: Nice basic room for the cost. Quiet as we were in the back away from the road. Front desk was friendly and accomodating/

Miinukset: Needs some updating. The couch is ripped and needs replacing.

Plussat: Location and Staff

Miinukset: As one of the reviews mentioned lumpy pillows. Yep, lumpy pillows and too tall for my neck.

Plussat: great location, several stores near by, also close to the freeway

Miinukset: had to change rooms cause the toilet had a leek.

Plussat: Location

Miinukset: Because our room wasnt ready we were given a handicapped room. A bit smaller room outdated. Tiny bathroom sink and no room by sink to shave etc...

Plussat: The staff was amazing- difficult times

Miinukset: The notice of renovations is under stated - this is a huge remodel and resulted in no hot water for days and no HVAC - had to relocate hotels during my daughter master graduation but staff was exemplary- handled crisis with amazing calm and professionalism - just think they should disclose level of Reno a bit better

Miinukset: Did not mention they were doing renovations at the time of booking on website or anywhere. Woke up to drilling and pounding when we were looking forward to sleeping in. Lady at front desk insisted it stated under renovations on the website when it never did or wasn't easily accessible. Had we known we would have booked elsewhere. Did not seem to want to compensate us in any way.

Plussat: Location is walking distance to good shopping and restaurants at South Coast Plaza.

Miinukset: The bed is too soft - bad for my back. The hotel is doing some renovation works. There is a bit of noise, but they compensated by waiving WiFi access ($12.95/device) and parking ($27 per night). It would have been a very expensive stay otherwise.

Plussat: location

Miinukset: none

Plussat: Staff was great.

Miinukset: Major remodel going on. Noise and work vehicles everywhere.

Plussat: Nice area, clean & nice.

Miinukset: Very high prices. $27 additional for overnight parking. $15 cocktail.

Plussat: It was disgusting so much noise on the top of my bed and I complain and they bring me to air ploughing

Miinukset: I complained about the noise but they didn’t do nothing and they didn’t even offer to change the room

Plussat: Location was central to my work activities. Very convenient. And close to an excellent/must tru restaurant called Water Grill!

Miinukset: I understand the hotel is during renovation, and the appearance was not at its best. Nonetheless, the water was running with brown color and didn’t feel comfortable or safe showering.

Plussat: Large room. Good lication

Miinukset: Did not know about construction. No black out blinds on the windows

Plussat: Chris was awesome. He was very helpful gave excellent customer service

Plussat: Room

Miinukset: No

Plussat: Location Cleanliness

Miinukset: Shower head spraying everywhere Diverter valve on bath not sealing, half the water never reached the shower Curtains let in plenty of light No personal touches Bar soap only

Plussat: Nothing amazing here, but bed was comfortable

Miinukset: I’ve seen jail cells with more comfort and charm than my ADA room. Too much money for absolutely no amenities.

Plussat: Cleanliness.

Plussat: Clean and Nice

Miinukset: All good

Plussat: That it was pet friendly

Miinukset: Both men at the front desk should be terminated immediately. They were so rude, uncaring, and disrespectful i'll NEVER STAY HERE AGAIN. I was also charged 2for my 1 night &STILL HAVEN'TT BEEN REFUNDED! this awful experience cost me over $---- &im

Miinukset: Walls are paper thin. Can hear everything

Plussat: Good value for overnight stay for the event we participated in, the 2018 Orange County Marathon.

Plussat: It’s clean and nice!!

Plussat: Upgraded our room free of charge. Great spot close to some shops and restaurants. Staff very friendly

Plussat: The room and location were very nice, as expected for a Motel 6. The staff was not that friendly. My girlfriend and I both felt under constant suspicion by the staff and ended up leaving early, checking in at the Red Roof Inn that was 100% better.

Miinukset: Overly suspicious staff, even after following the rules of providing ID, vehicle information, and guest ID

Plussat: Very attentive staff.

Miinukset: Wifi was incompatible with my devices and there was no LAN option to plug into.

Plussat: The hotel was fine and basically what was expected

Plussat: Beds were comfy and warm. Nice room setup.

Miinukset: Fitness center open earlier open at 7...

Plussat: Beds are comfortable

Miinukset: 1st floor with young kids above jumping on the floor till 10:30pm

Plussat: Easy to find.

Plussat: Nice hotel. Everything was very nice

Plussat: Room was clean enough and bed was comfortable.

Miinukset: I don't know that a motel should ever be 3 stars. Cleaning staff engaged in loud, extended conversation right outside the room. Shower was just OK but there was no hot water on my last day. Not enough outlets particularly near the desk.

Plussat: clean toilet and shower

Miinukset: carpet not very clean, under the bed no vaccuuming done

Plussat: Location, location, location.

Miinukset: College age kids rented the rooms next to mine both weekends. No issue with them blasting vile rap music during the day, but the hotel needs to be more respectful to guests after midnight

Plussat: It was small and quiet

Miinukset: We had a problem with the cleaning staff not cleaning the room. The first night they did not clean tell after 6 pm. The second night they did not even show up to clean. We did not put the do not disturb sign out

Plussat: The location for my business was perfect The service in the Grille was reasonable . The front desk manager was efficient and professional.

Miinukset: I walked downstairs to the vending machine to purchase a water and snack The machine did not work and I proceeded to the front office , hoping for a refund . The clerk informed me that I would not receive my payment back , I was disappointed.

Plussat: Welcoming staff. Spacious rooms. Impressive

Miinukset: $200 cash deposit without a major personalized credit card

Miinukset: Room had an Oder that wasn’t to pleasant

Plussat: It was convienent at the time.

Miinukset: Poor customer service. Extremely loud music placing from adjacent room at 2:00 AM. Alerted front desk, nothing was done about it.

Plussat: The housekeeping staff was extremely helpful and wonderful customer service. The General Manager went well above and beyond what most General Managers do.

Miinukset: I was extremely upset at an employee who is at the management level. Her customer service is horrible. It was not only horrible towards myself, but I also watched how she interacted with other guests.

Plussat: Nothing. Not as advertised and filthy.

Miinukset: Room was dirty, not like picture advertised. Toilet filthy, sheets not changed

Plussat: Location,price

Miinukset: Floors were dirty

Plussat: It was a decent price at a good location

Miinukset: The staff was rude and l

Plussat: Location was perfect for the perfect price.

Plussat: The clerk was super helpful, nice.

Miinukset: The past 5x's I go to meet someone special, I want our evening nice clean. Last 5x:s it was filthy the floors had dust bunnies, the sheets had blood and possibly other thinks I couldn't begin to say...

Plussat: Close to all the places I needed to be. 5 minutes from airport

Miinukset: Did seem like some shady characters were renting rooms. Not the hotels fault though

Plussat: Friendly staff and close proximity to the beach

Miinukset: N/A

Plussat: Nothing about this place worked out I am expecting a full refund!!!

Miinukset: They had a young man at the desk who would not and did not help me at all he also made a very bad judgement call threatened me also No manager on duty while this young guy treated me wrongfully rude, and slanderd my person to the authoritys then completely disrupted my very important rest.... for these reasons I am expecting a full refund

Plussat: Clean room

Plussat: The Check in was nice and fast. Extremly nice. He sheets

Miinukset: The sheets had blood on them the floor was filthy, bathroom toilet dirty.

Plussat: The room look updated. Very clean and comfortable. Staff was curtious and very helpful ! Had an excellent stay. Will defianntly be returning !