Costa Mesa hotellia

Plussat: Extended our stay to do some shopping at South Coast Plaza, a quick walk from hotel. Always a perfect place to stay!

Plussat: This hotel, for the price I paid, was a pretty good value. The room was a good size. It was clean and comfortable. It was also quiet. The bathroom was nice and it had all of the amenities. I preferred the hardwood floors over traditional carpet. Good size TV. Convenient location, close to the freeway and the South Coast Plaza, among other things.

Miinukset: Our room didn't have a great view, but that's just the luck of the draw. I wasn't thrilled with the additional parking cost, but it's not unusual in California.

Plussat: Good location. clean room, comfortable bed, friendly staff.

Miinukset: Dirty parking structure and dirty pathway to the main entrance to the hotel. Good toilet paper but cheap tissue paper.

Plussat: The location is ideal since its right off the 405 and close to the mall.

Miinukset: The hotel parking is $26-29 per day. There was a wedding on the property and parking became difficult at that time. There was also someone who pulled the alarm at around 12:45am and I had to climb down flights of stairs with my children in my arms asleep.

Plussat: Everything from the cleanliness to the design to the staff just beautiful

Miinukset: Loved everything

Plussat: Clean, beds were extremely comfortable

Miinukset: Valet took really long, I will self park next time

Plussat: The robes and slippers in the bathroom

Miinukset: The wifi wasnt very strong and i had no phone reception either

Plussat: Beautiful room, lovely view. I loved the lake view.

Miinukset: N/A

Plussat: Incredible staff - best of any business I know. Perfect stay every time!

Plussat: from start to finish, and for the price, what a fantastic experience - the wonderful staff (front desk + valet) + the great room (wood floors, not wall-to-wall carpeting, wonderful bathroom + amenities - great stay all around

Miinukset: I'm not a fan of the decor (felt dated), but that's a personal thing - it was clean and had a great staff, that eclipses the decor for me

Plussat: I love the view of the lake around us as we relax and lounge in our room...

Plussat: Very elegant and safe neighborhood. Staff was kind and helpful.

Miinukset: Everything was great

Plussat: Great hotel. For the price they should have free parking.

Miinukset: Cost of parking of night 28 per night to self park and 35 valet is ridiculous.

Plussat: From the valet to the front desk to the housekeeping the service is excellent! The management of this property has exceeded our expectations. The beauty of the hotel in and out is indeed Heavenly. The fitness room and the pool is excellent.

Miinukset: The only thing we missed was a hot tub, and perhaps some small recreation area.

Plussat: Very clean, comfortable rooms.. awesome view of the giant christmas tree. Good tv with great channels and on demand movies for the kids

Miinukset: 29 dollar parking!!!! For guests.. that's way too high for guests already staying at a high end hotel.

Plussat: Great location, Excellent service

Plussat: Great location and view!

Plussat: Perfect location for shopping

Miinukset: Parking fees

Plussat: Fabulous staff who were always willing to assist. Nice touch of offering free bottled water upon our check-in for each of us arriving to our room check-in, and even valet staff and bell hops enjoying their work and always smiling made us feel welcomed.

Miinukset: Nothing at all. It was even nice to see that an NFL team was staying in this hotel and trusting your staff to make their stay pleasant during pre-season training.

Plussat: Bridge to South Coast Plaza.

Miinukset: No jacuzzi. $29 for parking.

Plussat: The staff was friendly and they upgraded our room from the “Murphy” bed that was on the reservation.

Miinukset: Self parking was $29. Yikes.

Plussat: Nice room and view.

Miinukset: Nosy questions from the check-in desk, barking dog in neighboring room, broken TV control, trashy, slovenly dressed guests everywhere.

Plussat: Great staff who were friendly and professional, including parking attendants, registration, room service and maids. Room was clean, updated, and large. Free water was a plus. The hotel is close to great restaurants.

Miinukset: Parking fees were high but not outrageous for the area. Rooms were mostly quiet but our neighbor must have been standing next to the door to connecting rooms during a cell phone call. It was loud and we could hear every word.

Plussat: The rooms are a good size and very clean. The valet service was efficient and the staff in that area were helpful and friendly.

Miinukset: The service at reception was terrible. We complained about some issues we encountered and the staff at the desk simply nodded in response.

Miinukset: This is definitely not a 4 star hotel in the traditional sense. Sure there is a restaurant and pools etc but it is dated, confusing and the rooms/beds are no better than a 2 star hotel. Very disappointing.

Miinukset: Parking spaces are extremely tight. The wheels of our car (not truck or SUV) were on the lines on both sides of the space. Thought that breakfast was included but it wasn’t. Check the fine print on your booking

Plussat: 69%

Miinukset: Bring back breakfast part of the stay and not pin to details, like read the fine print! I have history w Ayers for 5 years recent!

Plussat: Staff was very nice and accommodating.

Miinukset: The hotel in currently remodeling. Lots of construction and noise. This should have warranted a lower price.

Plussat: Central to Newport Beach and Huntington Beach. Both are a quick Uber or Lift ride away. The bed was comfortable and the room was clean.

Miinukset: Renovations in the front made for challenges getting rides out. The hotel was full of people there for business meetings. The bar and the room smell like an old library. Old mahogany and dated finishings. The hotel was a good value, but we stayed in 4 hotels in 8 nights and this one seemed the most aged. There are not great dining options in this area either.

Plussat: Very quiet, private and exclusive

Miinukset: Door from outside pool leading upstairs was locked, so I had to go all the way across bottom floor to the elevator then all the way across again.

Miinukset: Not a 4-star hotel. Do not book if you are expecting 4-star

Plussat: I booked because the price would have been good for a 4 star hotel

Miinukset: Not a 4 star hotel. We were woken up by house keeping at 8am even though we had the do not disturb sign on our door. They were also doing roofing work right outside our room starting at 9am so we checked out early even though we wanted to sleep in.

Plussat: Bed super soft and pillowy.

Miinukset: Miss the buffet included with stay, pool size & outdoor area small—house of operation end early.

Plussat: The first person I met at the front desk was warm, welcoming and very friendly.

Miinukset: The staff at breakfast, with the exception of the one waitress, was rude, communicated poorly.

Plussat: Location

Miinukset: My room was located near the open lounge area which was noisy from other patrons.

Plussat: Clean and Very comfortable Room. 2 pool areas ,cabanas, work out room. Excellent customer Servics. Exceeded my expectations for a GREAT price!!!

Plussat: The hotel was nice for the value. The staff was very nice.They watch and calculate and make you sign everything even pool towels. It was a little interesting.

Miinukset: Hotel is old & dingy. Needs an upgrade. First room we got, the a/c unit was making a high pitch sound. 2nd room the a/c didn't work at all. Breakfast sucks. Your choice is eggs with veggies, bagel, plain yogurt or cereal. Wouldn't stay again.

Plussat: comfortable bed and nice big nice room

Plussat: Location

Miinukset: The beds and pillows were like rocks

Plussat: Cleanliness was the best since we had a baby. They were great all the way around

Plussat: It was clean, and they gave free water and snacks.

Miinukset: Little outdated but it was clean

Plussat: Some great extras like snacks and water in room and hot breakfast included.

Plussat: Rooms are nice clean staff was super helpful

Miinukset: No

Plussat: Location and service

Plussat: Breakfast

Plussat: Highly recommended. Clean, great staff and clean! Left vagabond up the street to stay here because vagabond had roaches and was extremely run down. Would def stay here!!

Plussat: Convenient location.

Miinukset: Carpeting needs replacing or cleaning . I am not a light sleeper but the people staying directly overhead, possibly a young family, were running back and forth until nearly 1 AM. I will request a room not on the ground floor for my next visit .

Plussat: The aspect of a suite.

Miinukset: Returning temperature to 68 after cleaning each day.

Plussat: Great service - very accommodating-Let us check in very early which helped us out a lot. Excellent rooms with two bedrooms and two full baths. Complimentary breakfast was great. Have stayed here before and will again. All employees were excellent.

Miinukset: Would be nice if they had designated rooms that they do NOT allow pets into.

Plussat: Sue and her entire staff are very welcoming and make our stay very comfortable. Relocating cross country to Costa Mesa, they made us feel at home. The facilities, amenities, and location are great, yet it starts with relationships, and that’s how it is here. First class.

Plussat: Everything was perfect. The staff was so friendly and helpful. We had several rooms rented and they got us all very close together. The rooms are fantastic. Will stay there again for sure.

Plussat: Everything

Miinukset: Hospitality

Miinukset: Yes the only thing was the parking we were not informed at check-in about any parking pass or price upfront

Miinukset: Ice cream spill on stairs. Would have liked an elevator.

Plussat: The room was immaculately clean. Very comfortable. Great size. Pretty good breakfast. I m a little pickier when it comes to eating, but we brought food and there is full kitchen, so no problem.

Miinukset: My husband thought it was a little noisy near the highway and above us people were walking around. I had choose an upstairs room next time to avoid that, but the noise did not bother me.

Plussat: Staff was very friendly and helpful. Breakfast was included and not bad.

Plussat: Everything

Miinukset: Nothing

Miinukset: The noise. IT WAS SUPER LOUD. Will not be staying here again

Plussat: The big suite.

Miinukset: The stairs.

Plussat: The hotel was clean and the breakfast was good.

Miinukset: The entire lock on the back entrance door, right next to our room, was broken and hanging, anyone could come in. There was a fight in the stairwell that night, walls were being punched, screaming and yelling, stomping up and down the stairs. This went on for several hours. I did call and report it to the front desk. When we got back to our room at midnight there wasn't any parking. We had to make a decision to park illegally in handicapped and the elevator was under construction. Good thing our room was on the 1st floor.

Plussat: Friendly staff

Miinukset: No

Plussat: Friendly people; good location;

Miinukset: Breakfast was bland. Lots of food, but not the tastiest.

Plussat: Good coffee.

Plussat: Location and parking

Miinukset: Breakfast food was cold, dining area messy

Plussat: The staff was so friendly and hospitable. Breakfast variety amazing. Quiet!

Miinukset: Housekeeping badgering me when I just left room ro clean. It was 9am. They should not harass guests in hallway.

Plussat: Every thing is close by for shopping and the beach .

Plussat: Location for us was great. We we’re able to walk to things. Staff was very helpful and friendly . Great stay!

Plussat: Bed was comfortable

Miinukset: I was given the room directly next to the breakfast area. Each morning from 6-930a I had to listen to the door slamming each time someone entered or left. Not exactly pleasant for a vacation.

Plussat: Great food selection and taste. Comfortable beds and pillow s.

Miinukset: Small pool.

Plussat: Well organize. Staff friendly. Clean room. Good food

Miinukset: P

Plussat: It took care of all of the little details to make things great.

Plussat: Clean spacious room. Nice meeting room for the reunion.

Miinukset: No one told me there was a charge for breakfast to after I ate, the the cost was way higher that it should have been. I paid $19.95 for a breakfast that is usually free at a place that costs this much per night.

Miinukset: Request to clean room but when I return to room find out no room clean service At all request front desk to ask clean room but they told me it’s too late now to do fix bed and room cleaning I request for new towel to replace Use in bath. Finally they exchange Was not happy for new additional charging high parking fee and breakfast fee.

Plussat: Very nice staff, relatively nice rooms.

Miinukset: There were a lot of dishes and glasses just randomly sitting in the hallway for days.

Plussat: The staff was very kind and attentive. The bed was super comfy! The property was quiet so it was easy to rest. The restaurant was excellent!

Miinukset: Powder creamer for the coffee.

Plussat: Great area with variety of food choices nearby.

Miinukset: They charged my room for room service and 2 car parkings at $20 each, I have not received any reply.

Plussat: The staff was friendly and helpful. The room was very clean, the beds were comfortable we slept really good. I loved the shower head. Thank you for providing us coffee in the room. We will stay again!

Miinukset: No fan in the bathroom. That's all I can think of. Everything was GREAT!!

Plussat: It was comfortable and clean

Miinukset: Staff could be better

Plussat: Everything, and specially pricing, location, and staff members

Plussat: Not far from the airport and hotel shuttle bus readilly available. We didn't eat breakfast there but walked over to McDonald's next door. We did eat an evening meal at the hotel. The food was good and the waitress was very friendly. Room was clean with a comfy bed and really nice shower. Staff were all friendly and helpful. I would highly recommend staying here.

Miinukset: I cant think of anything I didnt like. It was a great stay.

Plussat: Location to seminar, restaurants, and shopping malls.

Miinukset: $14 dollars a day for parking. I can see if flying and leaving car for time not staying in hotel. But to charge guests is bit much. Also price of buffet breakfast is a little steep at $19.

Plussat: Very nicely appointed rooms. All of the staff that I interacted with were very nice and helpful. Room service was good, I appreciated their strict no party policy (they display this on the check-in counter); hotel itself was quiet upstairs even though they hosted two events while I was there. I had asked for a quiet room and didn't have a great location (faced busy road and also close to the freeway) but I was still able to sleep with the a/c running all night for white noise (half of the hotel is bordered by the freeway on one side and a busy street on another). I really liked the waterfall/rain shower head in the bathroom. Very comfy bed!

Miinukset: It seemed like the room sloped down significantly about 3 feet from the window :). There was also a musty smell in the room that seemed to come from the a/c/fan unit. Parking was not great. Originally had to park in the garage and the spots were TINY and I had a toyota corolla which should be easy to park. I didn't think their cable tv offering was great and there was no guide channel/function that worked.

Plussat: The location.

Miinukset: None

Plussat: Location

Miinukset: Slow service, rude front desk, rude guest services, no ice on floors (had to call it in). Staff members gave different answers (ie, we needed a wine bottle opener. One staff member said they don't carry them, while another said that they can bring it up)

Plussat: The amenities, staff , food , location, everything. It’s a great hotel

Plussat: Size of room was fairly large

Miinukset: Bathroom fixtures were outdated

Plussat: Great staff and excellent catered food, swimming pool, quick elevators , very quiet.

Miinukset: No

Plussat: Location and price

Miinukset: Parking no space

Plussat:  

Miinukset:  

Plussat: the room service burger was pretty good and the shower was really nice.

Miinukset: this place is overrated. the room was very very average. the self parking was $33 i dont even want to know what the valet parking is. i would never stay at another hilton you are only paying for the name.

Plussat: The bed was nice and comfy !

Miinukset: Size of the room for what you pay for .

Plussat: Great location. Great shuttle service. Modern facilities. Polite staff.

Miinukset: Woke in the middle of the night to an ant biting me in the bed. Turned on lights and found several ants in the bed. Went looking and found ants in the bathroom and on the coffee pot. Bad night! Complained to front desk on checkout. Just got lip service and no further follow up.

Miinukset: Room air was broken and staff knew. Ended up moving twice

Miinukset: I booked a hotel for two nights for my coworker. In hotel room # 309, there was a roaring sound all day, and he could not sleep at all. The next morning, I wanted to change my room, but there was only an equivalent room, and I waited until 16:00. When the room was ready, the staff told me to send a text message or call me, but there was no call. Also, regarding the desire to change the room, the second night was unavoidably changed to a higher-grade room, but a high additional cost was paid. We were told that we would have free access to the lounge, but we don't want that. I just wanted to rest in a quiet room.

Plussat: Nice hotel, great location. However, parking costs $36/day was way too expensive.

Plussat: Building was beautiful and staff is so friendly!

Plussat: Cute beach themed rooms. Adequate and price was more than fair.

Miinukset: Blvd needs to upgrade pillows, sheets, and towels. Too old. Sheets and pillowcases feel grainy and towels are rough. Outside Doors need to be adjusted because they slam hard and are very loud and the Windows need to be replaced because all outside conversations can be heard when people walk by the room.

Plussat: Very up to-date boutique motel.

Plussat: Nothing

Miinukset: Everything

Plussat: I didn't stay long enough to find out!!!!!!!!!!

Miinukset: Very poor. Basic facilities. Room leading onto a shared landing. People walking/running/talking/shouting all night. No Elevator. I booked another hotel from my phone. A trusted brand and location.

Plussat: Beds Bathroom Room Cleaned Daily Looked on the parking fees because I had 2 cars

Miinukset: Stale Snacks

Miinukset: Morning staff woman is a bit unwelcoming and argumentative.

Plussat: perfect for out stay

Miinukset: no

Plussat: The hotel was priced right and was better than most remodeled motels trying to take on the cool boutique persona.

Miinukset: It was an older remodeled motel so some stuff wasn't done perfectly. But nothing to adversely affect the stay.

Plussat: The decor was nice.

Miinukset: They charge an additional $100 upon arrival as deposit for the room which I was not aware of and didn’t have the money for at the moment and would not allowed out of the reservations and no exceptions would be made. Then at 11pm at night some young girls next door began talking probably in a normal voice and I could hear every word. One girls was on the phone and I could clearly hear the person she was talking to on the line. The walls are paper thin. The night front desk person was great and helpful and moved me immediately. Clearly an issue he had to deal with regularly. I wouldn’t say it was these girls fault at all. I wouldn’t recommend this hotel.

Plussat: I don't eat the breakfast there - I always have my own food - I like the fact there is a normal coffeemaker, fridge, and microwave

Miinukset: Sometimes there is excessive noise - but that happens everywhere - rowdy people at night partying Also- because of the location - on Newport Blvd....there are sometimes homeless or a bad element lurking around

Plussat: This hotel had a boutique style from recent renovations.

Miinukset: Needed more movie channels.

Plussat: Convient

Miinukset: No

Plussat: The location is good

Miinukset: The suite was a joke

Miinukset: it should be rated a 1 or 1.5 star.

Plussat: The front desk associate was very helpful and accommodating

Plussat: Close parking and staff accommodating my room requests

Miinukset: Breakfast is a joke No ironing board or iron

Plussat: Clean spacious and good location,,,,I definitely book same hotel again next time

Plussat: Missed early breakfast fare but was pleased that cereal, bagels and fruit were still available to me at 9:30 am. Location was great...very close to Costa Mesa Country Club where I was attending an event, and within walking distance of 7-11 store and corner shopping center with Starbucks and major grocery store.

Miinukset: Mattress in Room 104 needs to be replaced, has a "dip" on right side of bed where most people (apparently) have slept over some time...slept in middle of bed and was comfortable. Decor was late '80's, but everything very clean, including carpet. No unpleasant or heavy cleaning product smells.

Plussat: Really great staff. Good breakfast.

Miinukset: Parking was a little tight but acceptable.

Plussat: William at the front desk made sure a microwave was placed in our room.

Miinukset: Broken car window glass in the parking lot where a vehicle had backed into tree trunks that hung over the parking space with no cautionary warning. Also there were pretty obvious drug deals happening.

Plussat: Area

Miinukset: Cleaning

Miinukset: Hotel was not spotless when we arrive however that was remedy after the first night. Great location near highway and close to variety of restaurants. Staff was great.

Plussat: None

Miinukset: Dirty, noisy and everything else if you want their employees to stared at you when you are eating this is the place bathroom door doesnt close the overall experience SUCKS not worth what they charge you

Plussat: The location

Miinukset: Paying for parking Outdated decor

Plussat: Location

Miinukset: Because our room wasnt ready we were given a handicapped room. A bit smaller room outdated. Tiny bathroom sink and no room by sink to shave etc...

Miinukset: Why do all these hotels feel like they need to charge $28 to park a car?

Plussat: More to our style venturing out into the world, at a reasonable price, and comfort.

Miinukset: Although we received free parking with our booking, I Never care for parking fees, especially without reference being made to it when shopping for a motel.

Plussat: Location, grounds were beautiful

Miinukset: You had to pay for parking

Plussat: The staff were all very friendly and helpful

Plussat: location

Miinukset: none

Plussat: The room was fantastic-very clean! The bed was so comfortable-typical Marriott excellence! Hotel employee at the front desk, was wonderful & solved all problems! Due to the inconvenience hotel employee comped the parking, which was

Miinukset: There were problems, such as told one kind of coffee maker but another was there-couldn't use it. One main problem was the heater did not work the first night & I froze all night. There was a problem with the gate. All problems were solved quickly!

Plussat: Location is absolutely amazing

Plussat: Nice area, clean & nice.

Miinukset: Very high prices. $27 additional for overnight parking. $15 cocktail.

Plussat: Everything was amazing and very curdious and helpful staff exp the front desk person Anna she was very helpful and re respectful

Miinukset: Nothing i didnt like

Plussat: Room

Miinukset: No

Plussat: Great value for money with the location and breakfast provided.

Plussat: Impressed that they let us check in upon arrival which was 11 am!

Miinukset: Would have been nice to have breakfast available earlier. But understand that it was our early flight that made us miss it.

Miinukset: The hotel was great staff great and friendly.

Plussat: Easy to find, well maintained, quiet, and the beds were comfortable. Also, reception staff were very friendly.

Miinukset: My carpet had a large wet patch by the sink, and the bathroom is very tiny!

Plussat: The customers service was one of the best experience of the hotel.

Miinukset: There was nothing that i did not like about my hotel experience.

Plussat: Good price. Good location. Near restaurants.

Plussat: Location and Staff

Miinukset: As one of the reviews mentioned lumpy pillows. Yep, lumpy pillows and too tall for my neck.

Plussat: Bed was comfy (other than sheets falling off) and TV worked well. They had some protein (yogurt, egg and sausage) for breakfast, although it wasn’t necessary good. The wait staff in the food area was very nice.

Miinukset: Not dirty but not clean feel either. Peeling paint, cracks and some holes here and there made it feel very run down. Water pressure was horrible. Bed linens moved too much. Sheets constantly coming off and the blankets separating making the rough top part touching the face and if you pushed it down the middle blanket, that usually doesn’t get washed, was exposed. It just made for a night of fussing with sheets and blankets. AC had an odd smell every so often and was pretty loud, but that is common for all motels of this level so it isn’t necessarily a negative. For breads at breakfast it was pretty slim pickings. Nothing was “plentiful” and only bagels, English muffins or bread. No pastries or muffins. The pancakes that came from the machine were too small to make it worth the wait. Silver dollar sized.

Plussat: Price

Miinukset: Room was stuffy and smelled bad-cleaning chemicals. Room should have been aired out

Plussat: Very good value for the money. Easy access to freeways. Great outdoor pool and sauna. Excellent bed. Friendly and helfpul staff. Well maintained and clean.

Miinukset: Room was mostly remodeled, but the bathroom needed updating. The free breakfast was just OK (though the attendant was very, very pleasant).

Plussat: great location, several stores near by, also close to the freeway

Miinukset: had to change rooms cause the toilet had a leek.

Plussat: The breakfast was very good.

Miinukset: Can’t think of a thing

Plussat: Low price, lots of space.

Miinukset: Not very comfortable or clean.

Plussat: new floors, good air conditioning, convenient location

Plussat: Soft bed. Topper seemed laundered. Courteous, compassionate front desk. Swift check-in. Adjustable shower head; tall person approved. Room included microwave and fridge. Allegedly-quiet property. It is removed from the 55: no traffic noise. Had there been civil adults lodging it would have been quiet. Major surfaces clean. 6 rolls of toilet paper precariously stacked atop two rollers. Facecloths, handcloths, but child-sized towels. Absorbent towels. Soft, thick, foam-like pillows. Beds did not creak. Blinds overlap could blackout sun. A medium table suitable for workspace. Extra HDMI port on tv: I always bring my own Kodi media device and SSD. NFC card entry on room door. Deadbolt. Spacious room for what it was: 2 queens. Would give property one more chance. I prefer Ayres Hotel 100:1.

Miinukset: Prius-driving, recalcitrant, bellicose neighbors deprived us of sleep from 11pm until 4am. THIN walls: could not escape prius driver's 12am-2am mobile phone conversation on the walkway anymore than innapropriate volume discourse in adjoining room Toilet clogged on first non-liquid use. Fridge set to minimum level destroying our ice cream and food; $40 in food wasted. It likely would have taken 8 hours to drop to temperature. Horrific cleaning product smell. Air conditioner thermostat dysfunction. Rust spatter on bathroom door backside from heavily rusted hinges. Fluorescent bulbs in all 3 fixtures with VERY LOW luminosity. No shampoo. Towels not long enough for athletic adult waist size. No extra pillows. DIRTY bedframe skirts. Dearth of electrical outlets. Nightstand sockets LOOSE: chargers would not remain plugged. WIFI THROTTLED TO USELESSNESS: 52 kilobytes/second. GROSS in-room phone. Never cleaned? TV Remote not routinely wiped. Giddeon-placed Bible had been vandalized. Should have been replaced.

Plussat: recently refurbished , large rooms, pillow top mattress, flat screen TV, clean and modern

Miinukset: no complaints

Plussat: I was happy with the service and I really liked the rooms very clean,comfortable n spacious. I would definitely stay here again. Thank you

Plussat: Close to the hospital. Budget price for location.

Miinukset: Mechanical clanging in the wall kept my up all night. Old hotel may have been remodeled, needs paint and a deep cleaning, very thin walls and ceiling No secondary lock on the door Stained sheets Mold in the shower

Plussat: Room was decently clean. Carpet was slightly dirty, but didn't have overly high expectations. Parking was not ideal, not a very big lot. Staff was friendly and helpful. Close to Orange County Fairgrounds.

Miinukset: No smoking in rooms, but that doesn't keep people from smoking outside of their rooms. Our room reeked of marijuana after someone felt the need to light it up outside their room while we had the air conditioner running.

Plussat: The room was spacious and fairly quiet.

Miinukset: The bed wasn't so comfortable. Towels were dirty and/or stained, even when new from housekeeping. The carpet was worn and stained in high traffic areas.

Plussat: It was close to where I needed to be.

Miinukset: The room had a weird smell to it, TV was nice but reception was poor, only had upstairs rooms and no elevator.

Plussat: Convenient location and good value

Miinukset: Maid service took our towels and did not replace them. Also did not refresh shampoo or coffee.

Plussat: The staff was super friendly and helpful in the room was very clean modern and nice

Plussat: We enjoyed our stay very much Room had just what we needed It was quiet and cozy too!

Miinukset: Everything was fine.

Plussat: Nothing amazing here, but bed was comfortable

Miinukset: I’ve seen jail cells with more comfort and charm than my ADA room. Too much money for absolutely no amenities.

Plussat: Cleanliness.

Plussat: Very clean and comfortable

Miinukset: Some things in the room could be replaced sink was cracked and tub was worn but overall very clean.

Plussat: Close to where we needed to be. Bed was ok.

Miinukset: No hairdryer and the bathtub was really old. Color was faded and there was a huge beige stain

Plussat: That it was pet friendly

Miinukset: Both men at the front desk should be terminated immediately. They were so rude, uncaring, and disrespectful i'll NEVER STAY HERE AGAIN. I was also charged 2for my 1 night &STILL HAVEN'TT BEEN REFUNDED! this awful experience cost me over $---- &im

Miinukset: Walls are paper thin. Can hear everything

Plussat: I like how modern the property was compared to other locations I have stayed at. It felt more like a boutique than a chain which I liked. The service was great upon check in and fast as well. A few moments after getting to my room the front desk called to make sure I found the room okay and offered their assistance when needed. I thought that was a nice personal touch that the other locations did not provide. The room was comfortable and spacious and the king size bed was huge! I noticed the brochure on the desk mentioned that Motel 6 has an extended stay brand that I will check out at some point. I didn't know that even existed. They also have an app, although I guess there is an app for everything now. Really great service at this location and I look forward to returning. I love that there was a microwave as well as a mini fridge in the room!

Miinukset: I noticed stray hairs that were definitely not mine on the "clean" towels that were provided and one on the bed when I checked in. That was the only downfall. There was no clock either however, with cell phones these days we don't really need that.

Plussat: Good value for overnight stay for the event we participated in, the 2018 Orange County Marathon.

Plussat: It was the location for my choice

Miinukset: n/a

Plussat: It was alright.. kind of hidden motel.. but it was okay.

Plussat: The room and location were very nice, as expected for a Motel 6. The staff was not that friendly. My girlfriend and I both felt under constant suspicion by the staff and ended up leaving early, checking in at the Red Roof Inn that was 100% better.

Miinukset: Overly suspicious staff, even after following the rules of providing ID, vehicle information, and guest ID

Plussat: Really good neighborhood. They had best Wi-fi I've ever used in motel all over the US - I was able to download few gigabytes of video just for a few minutes. Also i had long video-chat with no problem with connection.

Miinukset: Small parking. They got limit - one car per one room.

Plussat: Location, room was great.

Miinukset: Power in room on entire right side kept going out, could not use tv or half the lights, maintenance never came. Refrigerator and microwave effected by power, spoiled food in refrigerator just bought.

Plussat: The staff was amazing, they upgraded us at no charge. I plan on the Ramada being my go to place.

Miinukset: I didnt like that I had to leave.

Plussat: Convenient location and parking. Very friendly staff. Very clean rooms.

Miinukset: Gym hours. One can use the key, why not open it before 5 am or 24 hrs.?

Plussat: Location was convenient. Close to the freeway.

Miinukset: First floor was a bit noisy since the door was facing the parking area. Also, footsteps could be heard above.

Plussat: + clean pool and pool towels + friendly cleaning staff + clean rooms + free parking

Miinukset: - motel character - located in a busy area

Plussat: It's a lovely setting

Plussat: Staff was friendly and the price was cheap

Miinukset: The carpets were extremely dirty.....our feet and socks were black! There were tons of ant-like bugs in our bathroom and a couple on our bed! We changed rooms after the first night......just a couple bugs in that room but still had dirty carpets

Plussat: Location and value

Miinukset: had some ants in room.

Plussat: very friendly so helpful super professional

Plussat: The pool area was lovely and site generally well maintained.

Miinukset: Our key card failed nearly every day and we had to go from 3rd floor to Reception to sort out

Plussat: Helpful staff at reception

Miinukset: No complimentary coffee at reception, dark room, poor cleaning service - they only made a bed and changed towels, not even wiped the table or fill in toiletry, there were sticky doors at bathroom.

Plussat: I liked everything but the lack of a free breakfast with the stay.

Miinukset: bathroom ceiling has pockets of paint from previous leak. The shower seemed stained btween tiles but not the end of the world

Plussat: The housekeeping staff was extremely helpful and wonderful customer service. The General Manager went well above and beyond what most General Managers do.

Miinukset: I was extremely upset at an employee who is at the management level. Her customer service is horrible. It was not only horrible towards myself, but I also watched how she interacted with other guests.

Plussat: Nothing. Not as advertised and filthy.

Miinukset: Room was dirty, not like picture advertised. Toilet filthy, sheets not changed

Plussat: Staying with my boyfriend, we wanted a cheap place close to the beach. For a motel, it was in good shape and was all we needed for our few nights. Rooms were tiny, but had everything we needed and were comfortable. Wood floors made it seem more modern, and the simplicity was nice. The bed was comfortable and it seemed nice and clean. Ten minute drive from Huntington Beach was easy and free parking is a plus!

Miinukset: I am picky when it comes to showers, and the nozzle was low and I didn't have enough towels. After being at the beach, it was hard to rinse my hair out, but it did not effect my overall comfort level of my stay. Still an awesome cheap hotel.

Plussat: Location,price

Miinukset: Floors were dirty

Plussat: It was a decent price at a good location

Miinukset: The staff was rude and l

Plussat: Location was perfect for the perfect price.

Plussat: Friendly staff and close proximity to the beach

Miinukset: N/A

Plussat: The location was good and the room decor looked modern. The parking lot was large so it was easy to find a spot. There were a lot of food choices nearby.

Miinukset: The beds were uncomfortable and squeaked every time you moved, the wood floors were really dirty - within 10 minutes of walking on the floor with white socks the bottoms were black. There were dead bugs in the corners and live bugs at night. The AC didn't work very well. The bedding sheets were rough and the blankets were paper thin. The shower trickled out water and the shower heads were really low - even for me and I'm 5'5.

Plussat: I liked that when there was a problem with my room. they changed it with no problem.

Miinukset: I didn't like the fact that I saw a roach in my room.

Plussat: Clean room

Miinukset: There was hair all in the bed when we checked in, housekeeping changed the bedding and then when my mother, (who drove all the way from Connecticut to see me btw) went to put her medication in the fridge and it was disgusting, a photo is attached. When she went to the desk the response she got was “why didn’t you check the fridge when housekeeping was in theor earlier?” One would assume if you’re paying almost 100 dollars to stay for the night, you shouldn’t have to inspect every inch of the room to make sure it is clean.

Plussat: Fast and friendly check in.

Miinukset: The hotel room smelled of smoke and all our clothes smelled of cigarette smoke. I was also given the wrong hotel room with two beds instead of one.

Plussat: We loved everything, we loved how clean it was. We loved the ceiling, the tv, the bed, the bathroom, we didn’t have to worry about anything. It was easy check in.

Miinukset: We didn’t like that we had to leave a deposit, because we never check out..

Plussat: Clean. Good breakfast

Miinukset: Very nit picky about having visitors.

Plussat: The staff is always very helpful and nice.

Plussat: Location, not far from anything at all

Miinukset: Thin walls

Miinukset: This place is disgusting. It looks like multiple people just live there as there was clothing hanging on the railing all over the hotel.

Plussat: Great location and the staff was great and helpful!

Plussat: The staff was friendly

Miinukset: The rooms were really run down. The leather desk chair had most of the material worn off. Bed spread had burn holes. Patched spots on walls were very obvious. Nothing plugged in...AC unit and refrigerator. Outlets not covered

Plussat: Reasonably priced and located near my destination. Friendly staff. Room was clean, though older and very basic. About what I expected.

Miinukset: No complaints. It met my needs for a reasonably priced, short overnight stay.

Plussat: The Rooms! (Besides the thin walls.)

Miinukset: The walls are pretty thin. We could hear our drunk neighbor the whole night.

Plussat: location, coffee, refrigerator, microwave, king-sized bed, and price

Miinukset: there was no 1/2 and 1/2 for the coffee, shower cap, or butter for toast

Plussat: Location

Miinukset: Bugs in the bathroom. Woman screaming and crying for hours next door.

Plussat: Comfortable bed.

Miinukset: No bathroom ventilation- fan out.

Miinukset: No water on the vending machine or front desk for purchase

Plussat: Location was very handy for catching the Catalina Flyer for Avalon. Plenty of availability for the day we wanted. Was able to book even though short notice.

Miinukset: A little dated but fine

Plussat: Location and staff

Miinukset: Needed to be deep cleaned

Plussat: Location

Miinukset: Breakfast could of had more variety..and it should of been stocked. Every morning we had to go and ask for coffee and juice ..and the food tray s stayed empty

Plussat: The location was centrally located for our purposes, walking distance to stores and restaurants, front desk person was quick to offer one days refund because we left early.

Miinukset: The building could use a paint job, on our night walks, the neighborhood seemed a bit seedy.

Plussat: Close to the Hoag Hospital. Emergency visit. Good price

Miinukset: Could be cleaner. Room was overall ok. However pillow case was dirty. Floor was very dirty. Looked like they swept but not moped. My socks got ready dirty. Hard time with parking too.

Miinukset: Staff and noise level. Very disappointed

Plussat: Location

Miinukset: Saw a large rat 9 pm near stairs to second floor.

Plussat: It's a 2 star: basic needs met. No lock on door. Lot of walking around smoking because no designated area away from building. Food selection was boiled eggs, bagels, tiny muffins, cold & hot cereal; but, styrofoam bowls & plates to heat cereal, etc

Miinukset: Lock on door and a designated smoking area to stop the confusion of people smoking outside their doors, better attention to breakfast area while it is open

Plussat: The workers were helpful and friendly.

Miinukset: The rooms were ok. The bathroom needed work done to it and could fix up the place a bit

Plussat: Good location close to main freeway and beaches. Good WiFi signal. AC works.

Miinukset: People walking the balconies and carrying on loud conversations well past midnight. In room fridge making intermittent loud sounds all night. Could feel the springs in the bed.

Plussat: That the room was clean

Miinukset: It was NOT at Newport Beach, but rather was a seedy Costa Mesa motel. There were drug addicts having episodes on the premises, and gangsters loitering outside the room right next to mine. This was false advertising of then higest calibre.

Plussat: Clean room and lots of pillows

Miinukset: Not enough parking spots

Plussat: Location.

Miinukset: Very dirty. The hallway carpet was blackened. The balcony had trashes everywhere. I was given a room filled with smoke smell. The bathroom was flooded with water on the floor. They gave me another room but only one bed even though I booked two beds.

Plussat: Breakfast was great, location is ok, staff very nice, .

Miinukset: the carpet

Plussat: Good location

Miinukset: No jicuzzi

Miinukset: Alot couldve been better, I cant even begin to summarize it. I'll never go there again.

Plussat: The bed was comfortable

Miinukset: The room smelled like mold and their were cockroaches

Plussat: Great price and nice facility. Excellent Staff.

Miinukset: no.

Plussat: You need to visit this property dirty & bug infested I killed 5 bugs in the first hour of my stayed

Miinukset: Needs A Major Makeover Dirty Diryu

Plussat: The breakfast was perfect.(grab and go). The location was very centrally located for all of my plans, and close to the airports. I refuse to go to LAX. Front desk night staff (Max) was very helpful even though I knew that he was busy with checking in customers, he even called later to see if everything was OK and that all my questions were answered.

Miinukset: Saturday night there was no parking. I think that Hooters next door was overflowing into the property. There must have been some sporting event because they were packed in. The security guard was very apologetic. The security guard has a great personality, very pleasant. The girl at the front desk needs a lesson in customer service.(no personality, poker faced)

Miinukset: The mold in the bathroom.

Plussat: Too many people, so crowded, waiting for food & making waffle in small room, saw only 1 lady served & brought some cakes. It took long to wait to bake bagel or make waffle, so I didn't take any of that, just grab some coffee & an apple, then leave

Plussat: It was located right near where I needed to be as well as access to the freeway was nice. Some staff was courteous and helpful. The price couldn't be beat. I understand the hotel had a low rating and a cheap price. Having said that I had a few more ex

Miinukset: Other rooms had fridge/microwave. Mine did not. TV and coffee machine barely worked. would shut off constantly. There are buldges in the carpet from whatever is in between. ran out of coffee before 930 yet wouldnt make more coffee wen requested. poorstaff

Plussat: the on-line reservation booking system ripped me off. The chart messaging system were no help. The 800-customer service line wanted a pin number. and now I am out $---. I dispute all charges. I do not appreciate how ripped me off. I* am reporting price

Plussat: Price

Miinukset: Staff out of office several times when trying to check in and checkout

Plussat: Liked the check out time at noon. Maids were awesome. Great shower

Miinukset: Everything was fine.

Miinukset: Smoking room with no ash trays

Plussat: The water pressure was the only redeeming thing about this hotel.

Miinukset: The staff was rude. The carpet was torn. The bathroom door had a shoddy patch job. The stairs were missing the yellow safety paint. When checking in we were told there was no air conditioning, and only asked "Do you still want to check in or not

Plussat: Great location... My customers coming into town always enjoy their experiences.

Plussat: Nothing at all. This place was a dump and smelled horrible. We literally walked into the lobby canceled our reservation and booked another hotel because there was no way we were staying there.

Miinukset: Reaches crawling on the floor it smelled like someone had been smoking in there for the last 50 years!! The place was filthy!!

Miinukset: Very dated. Staff couldn’t care less about their clients.

Plussat: Staffs are welcoming and the rooms are clean

Miinukset: Smell in the rooms need to improve the perfume.

Plussat: Proximity to the freeway

Miinukset: Every time we returned in the evening, the housekeeper had turned the air conditioner on full blast, the room was freezing and the heat was apparently turned of (it was summer) no extra blankets and only a light spread on the bed.

Plussat: Place is perfect for what it is...Hot tub and pool are very clean and right next to "In and Out" which I haven't eaten in 10 years! Gassed up in morning and on to freeway in seconds!! Park right in front of your room! I would have recommended until what I woke up to.

Miinukset: When I woke up in morning and was at sink I saw a very large chunk of black mold on the ceiling tile in the closet (room 144 I'm pretty sure which is in back). I was going to say something to front desk but there was no one there at that time I checked out. I did not wait at all and was in and out of office in 30 seconds max.

Miinukset: TV not operational Micro didn't work Fridge not cold No wakup call fulfillment Strong mold smell