Asunción hotellia

Plussat: the location was great and they had a fine breakfast

Miinukset: They highlighted an airport shuttle but didn't mention that it was only for airport pickups NOT drop offs - this was a one of the features that we used to pick this hotel. Also the toilet would not flush in our first room. During the day the repairs that were made were still not working so they moved us to another room with out staff assistance. When we moved to the new room with a working toilet my wife forgot her travel pillow. When we were preparing to checkout, the staff was not concerned with helping us find the lost item.

Plussat: rooms are big but they overcharged us USD 106 for 4 Nights - admitted their mistake - said they would return the Money after 3 days- BUT THAT NEVER HAPPENED.

Miinukset: THAT THEY OVERCHARGED US FOR USD 106 - admitted it and still not have they returned the Money as they promised. Why use booking.com ??

Plussat: Older looking hotel with great class. Huge rooms, high ceilings, spacious hallways, like stepping back in time. Nice pools on the roof. Enjoyed a lot.

Miinukset: Good hotel, no complaints.

Plussat: Really nice service, good taste on breakfast, nice locations and beautifully furnished.

Plussat: Big room with high ceiling.

Miinukset: Need Kleenex tissues, dirty glasses, bottled water , hand lotion.

Plussat: Nice hotel with super view. Room was dated but it’s oversized room more than made for it. Lots of great restaurants close by, as well as the airport. good breakfast.

Miinukset: All was good..

Plussat: Good hotel, some off the staff could not speak a word english.

Plussat: The staff who did their best.

Miinukset: This is not a 4 star hotel in terms if accommodation, breakfast and location. More like 1 star, maybe 2 star at most. Website information is misleading. There's nothing premier about this place. Also, no one spoke English, and it's a 25 minute walk to town. Paid for 4 nights but checked out after 2 nights. Much better hotels nearby.

Plussat: Retro style wth very old furniture, felt like furnished in 60 and not changed till now.

Miinukset: Rude and unhelpful staff with no English. Far from city centre, in rather unsafe area. Not clean swimming pool, with much of dirt in water, impossible to use it. Cleaning lady came into the room prior to checking out, some of our stuff were gone. Even though we were 2 people, the “welcoming gift” stated in the booking was for 15 mins and for 1 person. Extremely strange and uncomprehensive hotel rules of not being able to bring own drinks to the room (Even WATER when it’s 45 degrees outside) - all should be bought/taken from hotel at extreme prices compared to the general prices in Paraguay. Do not recommend, avoid.

Plussat: Excellent place, rooms and facility were great... Amazing staff especially Rogelio and Matias at the Front desk... Breakfast and parking was really good to have. Location is the best, and the fact that I can spend time with a nice privacy was a plus... So happy and planning already to comeback.

Miinukset: Nothing... All was good, really good. I like very much everything, from arrive to departure all was perfect.

Plussat: Location is very convenient... Room was very clean and confortable... The staff were very friendly, specially the front-desk guy called Matias!!! This was my second time there and if I ever comeback to Asuncion, I deffenitely will back there.

Miinukset: All was very good. No problem at all. No complain at all.

Plussat: Big rooms, friendly staff and good value. Prices in restaurant not outrageous. Everything worked.

Miinukset: Property is a little dated. Some staff were on their phones when approached. Road noise at lower floors. Hot water was variable. Restaurant hours were intermittent.

Plussat: The room, i also liked the pool as for 4 I haven’t seen anybody else using it, looked like I was the only one staying at the hotel...

Miinukset: My room card got broken as it was very old and used, they asked me 10£ to replace it. Inacceptable