Hotel Casa Colonial Adults Only

The building very atractive liked the Pool and restaurant área ....the gardens beautiful The recepción staff very attentive

Terrible music at lobby /restaurant ...bad American selección....in a beautiful Cuernavaca de luxe hotel? The cook or chef very bad, the chilaquiles one of my favorite disthes were prepare with already made totopos of the cheapest Quality, There were 3 people at breakfast, plenty time to prepare food Chilaquiles should be prepare with tortillas fried in Corn oil, the green sauce tasteless the refriéd beans were.not fried.. just smashed.....No taste....I had 2 bites... very dissapointed...the dish way nicely arranged....had to repuest for a Cloth napkin, paper napkins should not be used in this kínd of hotel......service slow....mexican food so delicious should be prepare according to tradición and respect, any were on any market one can find better food /tasty that in your restaurant .the restaurante área is really beautiful but your Chef or cook system and cook has to change.

No toilet paper in room upon arrival. No drinking glasses in room upon arrival. Only two sheets on bed and one sheet with blood stain.