Dakar hotellia

Plussat: Great breakfast, nice terrace, good beds

Plussat: Location and all facilities

Miinukset: The floors in our room was super dirty. We asked to change rooms only to find the floors quite filthy. Service is slow , but like in most parts in Senegal.

Plussat: Great location in the center of Dakar and adjacent to the beach. Felt modern, but authentic to Africa. Amazingly friendly staff.

Plussat: The amenities were great and the views from the hotel and pool were beautiful

Plussat: Proximity to the sea

Miinukset: I organised a transport before arrival with the hotel and landing with two kids at 2am it never arrived. Then waited several hours for a replacement only to be left sitting in the replacement car for an hour as was clamped and the driver insisted I pay declamping or otherwise would not drive me - added double to the fare agreed. The hotel did try to check us in three hours early as an apology but then tried to charge a full rate for an additional day at check out. Food was average at best but charged 5* international pricing - staff were many but more infested in talking to each other than serving. To make things worse there was no restaurant in evening as the hotel was throwing a staff party but failed to inform us prior so with two kids after a long trip we were left with not many options. The hotel tour guide offered to escort us to a market but then took us to his friends shop where the staff were aggressive in trying to sell us expensive tat. This place doesn’t deserve to be part of Accord of which I am a frequent visitor. Completely misleading and would avoid

Miinukset: Might be the best hotel in Dakar but it is absolutely not a 5 star hotel in terms of amenities or services. Overpriced. Bathrooms are old, partly broken, the gym is a joke, the spa is not really part of the hotel etc.

Plussat: The staff do not speak English and their French is hard to understand. They are not very helpful. They have 2 speeds SLOW and STOP. Senegal is not a country for tourists.

Miinukset: See above

Plussat: View from the room Hotel facilities

Miinukset: Cleaning to be improved Very bad wifi connectivity

Miinukset: The gym facilities are poor. Cramped and with few machines.

Miinukset: The Hotel didn’t meet my expectations 1. They didn’t clean my room well and they didn’t change my Cup for the coffee, even oh I used it already. I complained about it and they don’t apologize me. 2. The bed wasn’t comfortable 3. Waiters weren’t friendly, they let me pay 14000 xof which I didn’t actually, I figured that while I was checking out and they put it back to my credit card 4. At my arrival day, the receptionist brought another guy to my room while I was sleeping and he came in to my room without knocking and wake me up, I was shocked when I see another guest and the receptionist in my room and he said, the system showed him the room is free. I tried to sleep after that but I wasn’t feeling safe at my whole stay. 5. Communication problem, most of the workers couldn’t speak English and it was very difficult to communicate. My all over stay was terrible. The saddest thing is after I have complained at my check out time but no one apologized that makes even the service worst.

Plussat: Breakfast was good.

Miinukset: The room was dirty as hell, not even 1 star level.

Miinukset: my resevition with breakfast, but the hotel charge the price.

Plussat: Location, bar

Plussat: Staff, gym, food.

Miinukset: This time it was overpriced, a bit disappointing because I stay there couple of weeks before and paid much less.

Plussat: Breakfast

Miinukset: Reception

Miinukset: The pool was freezing. They should really think about warming it up.

Plussat: The Hotel was amazing and I enjoyed my brief stay there.

Miinukset: Room service for both dinner and breakfast was a disappointment because items were missing that were requested and even after repeated phone calls nothing happened to fix the issue. Additionally, had I booked the same room, for the same night at the same price on the Radisson Hotels website I would have had a free breakfast. Instead I paid for it.

Plussat: Room was clean

Miinukset: The check in lady was very rude - she had a bad attitude during check in. At one point during check in, she kept stressing when I was going to check out and later finished y stating that check out was no later than 12. She then confirmed her poor attitude by chasing me to the elevator because she forgot to charge me 45 EUROs for the airport shuttle. She then insisted I come back and pay (even though I had just paid about $USD600 and I was there for two nights). I found this very distasteful! It was 7pm and I was tired and I have stayed at the property several times so I was not a stranger. I refused to go back and settled all my bills at the end of my stay (as I have done on several other occasions). Also, the service at the restaurant was very slow. Our food took forever to come.

Plussat: Hyvä aamupala ja erinomainen sijainti lentokentälle lyhyt matka.

Plussat: Outside the city. Open space around. Balcony.

Miinukset: Pricy for WA.

Miinukset: The staff and the service

Plussat: The location near the airport and the staff

Miinukset: No activities for fun

Plussat: Clean rooms, friendly helpful staff, good internet access, large,comfortable rooms and bathrooms

Miinukset: Location was out far out of the city Centre.

Plussat: Breakfast menu was rich and nice

Miinukset: We ran out of water one evening

Plussat: Being in transit in Dakar just for one night, the location of this hotel, not far from AIBD airport, was perfect. Despite the lack of time spent in the hotel, the overall impression given was very positive.

Miinukset: Nothing

Plussat: all was perfect

Plussat: Perfect location, beautiful sunsets and super helpful staff

Miinukset: The pets shed a lot of hair which remains on the chairs at the lounge/ bar area

Plussat: The staff, two different guys in the reception was really friendly and helpful, speak good English and they just really want to help you with no other thoughts behind it and that’s pretty hard to find sometimes in a city like Dakar. We loved our room, is was really nice furniture and cosy. Would really recommended this hotel to anyone!

Plussat: The place is amazing and the staff is going out of their way to make you feel comfortable during your stay without mentioning their friendliness. the location is perfect and the breakfast area is overlooking the beautiful ocean and N'Gor Island.

Miinukset: The breakfast is very basic and repetitive, it could be perfect if they can change it from time to time not to get bored of it :)

Plussat: Location location location

Miinukset: No mosquito nets, dark bathroom with poor lighing

Plussat: Amazing ocean view, hospitable staff, French breakfast

Miinukset: Flies are so annoying when you have breakfast. But this is a common issue for Dakar.

Plussat: Interiors and cleanliness

Miinukset: Room size

Plussat: Friendly and professional staff. Hotel is just few steps away from the main road.

Miinukset: Not many nearby restaurants.

Plussat: Excellent coffee, good fruit, great selection and excellent service

Miinukset: More choice of tv channels

Miinukset: The shower in the morning was cold.

Plussat: Very clean and comfortable Proficient service Excellent breakfast

Miinukset: Taxi from the airport was quite expensive Reception not particularly helpful when we wanted to arrange a journey to Saint Louis

Plussat: This place is amazing, it is very clean and comfortable and European luxury at it's best. You can not get a better hotel even at twice the rate. I recommend to all go and check it out you won't be disappointed

Miinukset: Bar was a little expensive, thought you will love the roof top location

Plussat: Everything

Miinukset: Nothing

Plussat: From check in to check out everything

Miinukset: There is nothing to dislike

Plussat: Garden and proximity to beach front restaurants. Very friendly staff

Miinukset: Bathrooms are basin

Plussat: Room was huge and very comfortable. Staff were very helpful, friendly and spoke good English. Cleanliness was excellent. Nice garden, pool and public spaces. Close to beaches, supermarket, good restaurants and banks.

Miinukset: Coffee!

Plussat: Everything

Miinukset: Sound from staff quarters can be heard in the rooms in the morning.

Plussat: Lovely property and facilities; great staff. Perfect location. Deck off of the room! And three cats on the property... lucky me! Will hope to return!

Miinukset: Shower was clogged. Informed staff right away and they did nothing. The water even overflowed from the shower onto the bathroom floors. No offer of discount.

Plussat: Location. Decor. Breakfast

Miinukset: Nice boutique hotel near the sea.

Plussat: The food was excellent.

Plussat: Location, staff

Miinukset: Room was very basic

Plussat: excellent food and heart of the city

Plussat: Hotel location was ok, friendly staff.

Miinukset: Rooms are getting old and a little damp. Got a sea-view which only gave me a partial view. Booking through Kayak/Getaroom included breakfast but hotel charged me for it.

Plussat: The staff was awesome specially madame Comba front desk manager or supervisor. She made our anniversary great Thanks Comba

Miinukset: Wifi was not working

Plussat: Huge hotel. Very kind staff.

Miinukset: Old rooms. Smells bad

Plussat: Clea common area. Food and personal are good.

Miinukset: Rooms are old and not really fresh, the carpet was definitely a bad idea. I don't know what they did with the closet but it felt like they kept cats in there as it smells like cat piss. There is no real beach because it is small and quite dirty, and the ocean is not attractive.

Plussat: It was clean, staff friendly and helpful and food was very good.

Miinukset: The internet reception was abysmal, barely could view any graphics or photos, forget video. The carpet and furniture need replacing. Some of the lawns around the facility needed attention. My closet smelled musty, toilet ran constantly. The room doors need replacing too as they slam when closing them, very noisy. Back in it's day this must have been awesome.

Plussat: The staff was exceptional from reception, to the concierge, to the people in the restaurant. I just happened to be there at the perfect time and got to go to a Youssou N'Dour concert on the property. Tickets were only $50USD for VIP seats. The pool area was lovely as well, but I didn't get to partake. The food at the restaurant was delicious.

Miinukset: The facilities and decorations in the room are old. There were rust stains in the toilet and sometimes I had to let the water run so that the brown water would pass first. The wifi was ok...sometimes it went out for patches of time.

Plussat: The location in Yoff is perfect! Just by the beach and perfectly located between the new airport and the city center. Ideal for people looking for a relaxed stay!!!...and awesome coffee in the morning too!!!

Plussat: Awesome hosts, really nice yard, spacious and clean rooms. And they have the cutest children! :)

Plussat: despite the near the beach Location thanks to off-season special price I could go to the beach easily I was able to see Kitesurf for the first time　 It was a pity I couldn't watch djembe performances and dances at a nearby restaurant that it was not the top season I was happy to drink delicious espresso！

Miinukset: It would be better if the shower drain was running

Plussat: It was a quiet space in a chaotic city. Good facilities (it’s a nice house with a rooftop with a view of the ocean). The hostel was owned by a great couple with their family and it was located next to a nice beach filled with locals.

Miinukset: I preferred the location away from the full on center of Dakar, but getting transport away from this area cost a bit more. I think it was still worth being here however.

Plussat: I had a great stay at Ker Jahkarlo. It's location right in front of arguably the best beach in Dakar was great. The bed was confortable and the house was very clean. The best part is that you can listen to the waves from the rooftop at night.

Miinukset: Breakfast could be a bit more diverse... At least one fruit and/or yoghurt or juice..and bigger cups of tea/coffee :) It would be also great to be able to access hot water for making your own tea.

Plussat: Very good location, just three minutes walk to the beach, small shop next to the hotel, 15 minutes walk to the supermarket where you can pay with a bank card, though distance to the city centre is around 20-40 minutes by taxi depending on traffic. The staff was kind and helpful and the family running the place was very friendly. Anti-mosquito nests are available in the rooms. Balcony available for guests.

Miinukset: Refrigerator for guests was poor

Plussat: The bed was very comfortable at the end of long days exploring the city. The shower was nice and hot and the cocktails were strong.

Miinukset: Not good value for money. Does not help with airport transfers, pick ups. No upgraded for accor members

Plussat: Location is great. Hotel is comfortable

Miinukset: The toilet seat and the showers are not in the same area in the room. The toilet seat is in a small room you feel like you are sitting inside a closet. Also I think it was a bit over priced.

Plussat: Breakfast was excellent and the man making the crepes charmed our grandchildren. His crepes were wonderful too!

Miinukset: We were delayed at the airport and didn't arrive until 1:00 am or so. The poor man at the desk seemed to be very new on the job and didn't seem to have been trained on basics. I had advance reservations which included a junior suite for my daughter/her husband/their 2 children. He gave them keys to a room with one Queen bed, which would not accommodate them. Ultimately he came up with a key to the neighboring room which completed the suite and was perfect for us. But then we had to go back downstairs to get sheets for that room and everyone went to bed but woke up cold in the night because no blankets. Everything got fixed the next day and the rooms were fine. In my experience in Dakar, I'm thinking late arrivals because of a delay at the airport can't be that uncommon. I was sympathetic to a new hire but I do think there should be a better way of giving them experience before leaving them alone on that shift. --Odd process when you sign in of charging a fairly large sum. Do you have a lot of trouble with people skipping out on the bill?

Miinukset: Maybe a lesser quality maintenance than a few years ago

Plussat: The restaurant was good, and the iftar formula excellent for Ramadan.

Miinukset: The air conditioner was just limit. I changed room to experience more or less the same experience.

Plussat: Front desk and bar staff was very helpful and accommodating.

Miinukset: Sewer backing up into the bath room. Breakfast dining staff was disrespectful to female guest. Property is falling apart.

Plussat: Location, Pool, Staff, Food

Miinukset: ?

Plussat: Location was perfect for our stay as we could walk to the various locations for the activities we were undertaking. The outdoor restaurant was a welcome retreat as it directly overlooks the shoreline and a breeze kept the heat down.

Miinukset: Decor is a bit dated.

Plussat: See other review. This was for one night added on to a longer stay.

Miinukset: N/A. See other review.

Plussat: Allasalue

Miinukset: Vähän huonokuntoinen hotelli Sijainti vähän sivussa

Plussat: Really nice staff

Miinukset: The barman in the bar at the pool was the most unfriendly barman I've ever met!

Plussat: N/a

Miinukset: Location

Plussat: This hotel surprised me in a good way. Staff are outstanding and very well trained to give the personal touch, but also allow guests their privacy. The rooms are basic, but adequately appointed. I found the bed to be very comfortable, along with the pillows, which is often not the case. They are undergoing gradual renovations and I think with the upgrades they are making, this hotel will be a top class hotel. Great view overlooking the sea. The dinners at the restaurant are quite nice.

Miinukset: Only a few small things to suggest. First, they need to have a proper gym with more equipment. Only one bike and one treadmill. Second, a few more hot choices at breakfast would be nice and some daily variety, given that I was there for five nights. Finally, the location feels a bit isolated (although beautiful), but at least there are plenty of taxis outside at all times.

Plussat: Beautiful setting. Lovely pool. Nice food and very helpful staff. I forgot my phone charger and they went out of their way to provide me with their own. Front office really helpful

Miinukset: Too many stairs

Plussat: Despite my bad experience I can say There was a great view, helpful staff, decent wifi

Miinukset: Hot water didn't work! Also, it seems like they need to invest in some updates, things were outdated and my phone or hair dryer didn't work also. I was given a small discount because I complained a lot about the water, but I think this hotel is overpriced and you can find something both cheaper and much nicer

Plussat: It’s a very good hotel.

Miinukset: Issue with electricity in my room.

Plussat: The hotel was towards the city centre with no view of the ocean. If Ocean view is important to you, i would suggest you book one closer to the ocean.

Miinukset: The views

Miinukset: Great place i will be back

Plussat: I like the cleanness of the hotel, parking space for car and the breakfast and lunch was superb

Miinukset: no

Plussat: Location is great, walking distance to anything in centre ville. Beautiful ocean front deck with good cocktails. Hospitable and helpful ataff

Miinukset: I stayed in one of the non ocean facing rooms, and it was just depressing. Tiny window, halogen lights and a foam mattress. Very loud when people were in the hall way. The location of the hotel is great but you don't feel it in the rooms. Other places are cheaper and similarly located in the ville. For this price the rooms aren't worth it.Wouldn't go again.

Plussat: Location was nice. View can't be beat

Miinukset: There are literally 112 steps to get into the hotel. Carrying luggage down that sucked! Also, the room was ok but not luxurious by any means. For the price, you could stay at a much better hotel closer to the city center. Also, they don't even leave the lights in the hallway on. Imagine carrying luggahe down 112 steps then taking an unairconditioned elevator to your room then stepping off into a dark hallway with no 2indows and lights off. Creepy! Each room had a tiny unit ac. Definitely not worth the price. We ended up checking out eau and moving to the pullman!

Plussat: Location was perfect

Miinukset: Once again, they do not give complementary bottle of water everyday It’s jus water! Breakfast was exactly the same everyday

Plussat: My highest appreciation for the personnel of the hotel. All of them are very professional, kind and helpful, whatever somebody might need during their stay. I must mention that during my stay, I lost my wallet which was full of money. The staff of the hotel found it and gave it back to me, before I even realised that I had lost it. I really did not expect it, I appreciated it deeply and I thank them very much! Rooms were comfortable, facilities, swimming pool and breakfast were very good! Hotel highly recommended.

Miinukset: Price might be a bit high for a 3 star establishment, given also the location, however the hotel was very good.

Plussat: The staff was helpful and friendly, the room was comfortable, AC worked well, nice pool, continental breakfast was very good.

Miinukset: Food at hotel was quite pricey.

Plussat: Breakfast was good Location is perfect

Miinukset: All was fine

Plussat: The location was excellent

Miinukset: price was a little bit high

Miinukset: You charge more in my card instead of sek 98000 I was deducted sek120000 I have been chasing sek 22000 paid in excess and to date nothing has happened it is clear theft I have written letters but promises have never been fulfilled

Plussat: the ocean view was lovely

Miinukset: no complimentary toiletry,no fridge in the room

Plussat: Great location and pool area

Miinukset: Aircon could have been colder

Plussat: Good breakfast, good swimming pool

Miinukset: The room was a catastrophe. The air conditioning did not work, it was not possible to open the window. The room itself was plain. Not worth 150 € per night (two persons). At the website it was indicated that the hotel has free shuttle from the airport to the hotel. They did not. We arrived at 1 am at the airport, and had to take transportation from Hertz.

Plussat: very basic

Miinukset: the staff were unpleasant and very slow

Plussat: beach view

Miinukset: bit noisy at night

Plussat: Location, staff and restaurant all excellent. Lovely views. I will stay here again! The satff are wonderful!

Miinukset: It was good value for money and I have no complaints.

Plussat: Cleanliness was spot on, room was superb

Miinukset: Wanted to change to a Sea view room, but the room was not good enough in comparison with cost and the former.

Plussat: Proximity to beach and to good restaurants

Miinukset: Rude staff, expensive/cold breakfast, hasn't been updated in a long time

Plussat: Great location. Beautiful views from the hotel. The pool is a little old but not bad at all, and there is a small reserved area on the beach for guests of the hotel. This is the perfect place to stay when you want a little relaxation from the bustle of Dakar but don't want to be completely removed from the Senegelese experience. Security outside the hotel helps you feel safe and get cabs (which are always available). Convenient location to walk to restaurants or gas station. Staff is nice and accommodating -- held our bags for a few hours when we had a late night flight and helped us connect to Wifi (works well once you get on!). Airport shuttle is in a nice, air conditioned van and very convenient, just make sure to schedule it at least a day before.

Plussat: Great location right on the beach, relaxing pool area, friendly staff, take a room overlooking the sea and listen to the waves while falling asleep.

Miinukset: Breakfast a bit limited