The beaches are pristine and the hotel staff provides excellent service at the beach. The wait staff are friendly and observant. They try to learn what you like and dislike and as a result service gets progressively better as your stay goes on.
Though it has been recently refreshed it is still obviously an older property. Missing or broken tiles here and there...that kind of thing just makes the place appear to be poorly maintained. Housekeeping was a joke during our stay and it was blamed on COVID-19. I can accept that they can’t go into the rooms daily. I can’t accept that that means I have to make multiple requests for fresh towels before they’re delivered...of that it takes 3 days to change out batteries after multiple requests daily. Hilton likes to think of itself as a luxury brand. They certainly didn’t perform to that standard during our stay here.
The breakfast was so good. We have kids with food allergies and the staff was very helpful and knowledgeable. The food at the outside bar want as good. The rooms are very spacious and well kept. The pools and beach are beautiful.
Emerald-green colored beach is sensational. Best beach in USA. I’ve been to many beaches, trust me !! Check-in desk & valet well organized.
Bathrooms slightly dated. Family resort, however 1 pool should be adults & teens only if they wish to chill. Otherwise, prepare to be splashed every 10 seconds.
For those sensitive to mold
I like the balconies right on the water
I'm mold sensitive and the main building smells strongly like mold. Not so much the lobby and and.ground floor but once you go up higher it gets intense. The newer building is better.
High cost of room service for basic items
In room safe and refrigerator were not operable and had to be replaced. Upholstered furniture is stained.
Clean easy to get around
They hogged the beach with there pricey umbrellas and didn't let us into the gym because we had a child with us therefor we couldn't work out the stay because we had a child.
Hilton Sandestin Beach Golf Resort & Spa sijaitsee lähiössä, ja Silver Sands Premium Outlets -ostoskeskus ja Ascension Sacred Heart Emerald Coast 10 minuutin ajomatkan päässä. Käytössäsi on ilmainen kiinteä internetyhteys, business center ja ilmaiset sanomalehdet aulassa. Tämä lomakylä tarjoaa asiakkailleen 5574 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet.
Perustuu 717 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Hilton Sandestin Beach Golf Resort & Spa on toteuttanut seuraavat toimenpiteet:
Päivittäinen siivous, saniteettituotteita saatavilla enemmän.
Aulassa mahdollisuus fyysiseen etäisyyteen.
Minimaalinen yhteys hotellin henkilökuntaan ja muihin vieraisiin.