Diyarbakır hotellia

Plussat: Good services, good location

Plussat: Me and my partner had the worst stay at this hotel ever! A hotel with such a prestige name with the worst service ever. We travelled to diyarbakir due to our wedding and we chose to stay here as it seem like a very nice hotel. We go to the hotel around 23:00 where we was told we need to pay straight away, we told them that we don’t have turkish lira on us as it the middle of the night. We offered to pay in sterling(pounds) but they refused and stated we can pay in euro or with card. We said we can pay tomorrow then as we can’t pay it the way they want. With no tolerance at all and in a very rude manner they asked for our Turkish id’s to keep, as if were going to run away. As well as one of the other receptionist saying we can take your passports too. We have booked 10 nights they can clearly see. I am so disgusted of the manner these people had, i can say they are not professional at all! I believe you need to send your staff to more training for them to gain much more knowledge on how to treat customers. Along with that terrible experience, the hotel then tried to rip us off by charging us with more than what we should have paid for. Thank god we realised and took a picture of their currency they had on the screen on that day. Oh and when they realised that the next day they never had the currency on the screen. Anyway they did admit that we was charged extra and we was told were going to get the money back which we still haven’t. Another amazing thing that happen was that the room service who comes to fill the mini bar had left our rooms door open. I came to the room by myself saw the door open and literally got scared, thinking did i leave the door open and going mental. As i stated at the start we booked the hotel for our wedding so we had gold and money in there which apart from that anything could have been taken from the room. I could have called the police for such a thing but know i do regret that i didn’t! I called the reception straight away told them

Miinukset: about it and all he said was oh sorry he must of forgotten, i got so angry i told him i will be making a complaint. Then i got a call back from the manager who again wasn’t helpful at all and didn’t say anything different from the other guy. Later that night i went back out then when we came back to our room we had a bottle of water, plate of 3 fruits and a note saying sorry. Which for me doesn’t make any difference because it was a big mistake with the worse response. Lastly at our checkout i wanted the invoice and they tell me we can’t give it because it was priced wrong which again they had admitted their wrong. I was told they will have to sort it out and email it to me (i still haven’t got it). Overall i STRICTLY DO NOT ADVISE ANYONE TO STAY HERE! Oh and they have the worst food prices breakfast it 50tl per person. You can go to the most beautiful place with nice view and eat for that price. P.S i have contacted booking about this problem and made a complaint.

Miinukset: every thing

Plussat: location, gym, pool, nice experience and helpful staff thanks.

Plussat: Location

Miinukset: Not clean and it is not 4 star and old. No Internet in the room poor signal

Plussat: Very good location, cheap price and functional... tamam.

Miinukset: Omg, a dead fish in the bowl at breakfast... and after I reported it not much attention! Nothing else I would say.

Plussat: Location,

Miinukset: Hygiene in room, need a renovation.

Plussat: Breakfast was really good and tasty. Rooma are comfortable and large. Location is in the very center of the city. Free tea and coffee in the room. There is also a safe, which is a big plus.

Miinukset: Shower cabine is small.

Plussat: Modern, clean and comfortable hotel, ideally located in the centre of town! Excellent value for money!

Plussat: Good location, friendly staff

Miinukset: English-speaking staff would be a plus for a Hotel of this category. also, Wifi was rather weak.

Plussat: Good service and hospitality

Plussat: Very nice lobby

Miinukset: Bed and pillow

Plussat: Overall everything was perfect

Plussat: Very friendly staff, very confortable room, very good internet speed. Very nice breakfast

Miinukset: Shower have to hold it by hand

Plussat: new hotel so everything was new. the staffs were friendly and nice.

Miinukset: Central aircon made it cool down quite slowly, not so desirable in hot Diyarbakir, though it was cold enough once enough time was given for the aircon to run. 3 people room but only provided 2 bottles of water even after requesting for extra bottle of water a couple of time.

Plussat: A pleasant new hotel, easily spotted when you enter Diyarbakir city area by car on (one of) the main road(s). Good parking facilities. Big, comfortable and well-equipped room (decorated with tree pictures turned 90 degrees or upside-down). Extraordinary breakfast buffet with rich variety. Pleasant reception staff who cares about you. Everything offered to a fair price - you definitely get value for money. Best recommendations hereby given.

Miinukset: Honestly nothing. But keep in mind that the hotel is located in some distance (6-9 km) from the city center/old city. At certain hours parts of the hotel - lobby, restaurant etc. - appear to be crowded with business-conference participants, but not a big problem in my case. Another small issue: as a foreigner you might face people minded for socializing and presenting themselves as managers, but ok when staying for a couple of days.

Plussat: One of the best hotel I ever sleep. Managment know what customer need. Top!

Plussat: Tigris River view

Miinukset: Nothing

Plussat: Cleanliness, location.

Miinukset: Money value was a little bit more than other Hilton branches of Turkey.

Plussat: Staff were extremely helpful and polite. Especially Pelin at the reception desk was very passionate and enthusiastic about showing directions and recommending places to visit.

Plussat: Location is good, just a bit away from city which is what I want. Hotel is nice, well organized. Restaurant and staff were great.

Miinukset: It wasn’t clean. I stayed for 3 days, they never cleaned toilet seat! Breakfast was poor.

Miinukset: Ac of room was not working for the first few hours

Plussat: Fantastic breakfast, great wifi

Miinukset: Unfortunately, my view was the windows of an apartment building across a very narrow street, so the curtains should be shut all the time

Plussat: Safety in the holder shower is broken need to be fixed.

Plussat: Really great place if you want to discover Diyarbakir. The staff is very friendly and helpful. The rooms are also spacious and had all the facilities you need. Totally recommended.

Miinukset: Nothing. Our WC had somewhat an issue but that was resolved instantly by the staff.

Plussat: The staff was super nice, even thought they couldn’t speak a lot of English. The hotel is very well located, easy to go to old town.

Miinukset: Considering how hot the town is, the air conditioner could’ve been stronger!

Plussat: Great location, nice staff.

Plussat: Almost everything

Miinukset: Nothing important

Plussat: Every think nice

Miinukset: clients of the hotel come late and have long conversation just in front of the hotel not using the inside facilities.

Plussat: Nice bathrooms. Good swimming pool. Friendly staff. And a 5 minute walk to the Dağ Kapısı.

Plussat: Cleaned

Miinukset: Hot room in hot weather Air conditioning system was not working properly , control was labeling 19 and actually was 28-29 Elevator was too busy , only one was working , we obligated to use staff elevator

Plussat: Great location near to the city’s heart.

Miinukset: Some facilities were old.

Plussat: Everything! Clean hotel, the best (Kurdish) breakfast in the world, very inviting and polite staff, hotel close to the beautiful Old Town. Highly recommend this hotel! And Amed / Diyarbakir in general!

Miinukset: Everything was perfect!

Plussat: It was clean, and very good breakfast. The staff were very helpful

Miinukset: We got the rooms in the third floor but there were no lift to the upper floors. The WiFi connection is very weak un the rooms and we need to went out from the rooms for internet connection, it is very difficult in the summer time.

Miinukset: Air conditioner didn't work..it works but don't cool at all

Plussat: It's a little gem. Super-friendly staff and tasty breakfast (olives, many variaties of cheese, tomatoes, fried rolls, eggs, etc). Rooms are even better than on photos. AirCon, TV and nice/clean bathroom. My stay was great.

Plussat: Very decent budget hotel. Clean,safe in good location close to the bazaar. Staff really friendly even though little English spoken.

Plussat: Good hotel. Near to the historical centre. They have available private parking. Traditional Turkish breakfast. Very helpful staff.

Plussat: Simple room but cosy and super breakfast.

Miinukset: The toilet was simple as well, but with no particular disadvantages. Fine for me.

Plussat: This hotel is clean, understands foreigners and has an entire non smoking floor. The hotel is extremely well located on the edge of the "old city".

Miinukset: The rooms are small but they are clean and they are the right size for the price.

Plussat: 1. Friendly and polite staff, although their English is limited they try best to make me fell comfortable; Very safe. 2. Convenient location: next to old city wall, walkable to Ulu Cami mosque; 3. Small but clean, modern and comfortable room, with all the essentials that travelers need. AC equipped. 4. Breakfast is rather simple but in conjunction with the room, this is the best value hotel in town! 5. Have common area with chairs and tables, laptop friendly, great place for remote workers. Decent WiFi! Booked 1 night but I ended up staying a week, highly recommend!

Miinukset: The water pipe in my shower has leaks, but doesn’t impact the water pressure which is good.

Plussat: It is a basic accommodation good for a shorter stay. My room was small but clean and air-conditioned. It is in the historic part of the city and is conveniently located for a day of sightseeing within the city's ancient walls. The surrounding area is buzzing with great restaurants, bakeries and pastry shops.

Miinukset: The hotel has no parking and finding a spot nearby might be challenging.