Professional hotel staff (especially front office manager John and male beautician Jitesh who was fantastic),health club
Pool out of service (however, after complaining & negotiating I got a certain compensation such as late check out, complimentary breakfast and a discount in beauty parlor); room was a bit chilly even after switching off ac
The rooms are really nice and big. There was a kitchen, with a wasmachine. There was also a home cinema set in the room.
The only restaurant was not that nice. The people want that you sign for the diner as quick as possible, also if you just want to take at the menu.
Spacious, well equipped, clean.
Intermittent Internet connection & staff slow to respond to the problem then did not know how to fix it. Did not clean room on one day. Eager to 'chase' you out on booking out day. Eg calling a full two hours before latest check out to make sure you were going.
the room is very spacious and clean, and for its price, you get value for money.
I booked online and it said AED250. but when I paid at the front desk, they took AED300 from me. i dont understand this discrepancy.
i like the location, rates, services, staff, room clean, size of the apartments , parking, every thing was good
comfort,good service,hotel location in the center,good price,excellent staff,
the details about the appartement of three rooms,that we find the appartement contain 2 bedrooms & one of leaving room they but extra bed in it so we cannot say this is bedroom it not contain cabinet for clothes & no showeroom just toilet
Life saver in swimming pool was really nice with children
Rooms were really dirty,I don't how they clean the rooms. I couldn't believe how kitchen tools were dirty..
the appartment was spacious and very clean
There is building works on the metro system directly outside the hotel. The workers carry on working throughout the night. This caused much disturbance to sleep, (woken up at 0400am.) Getting cabs can be a problem and the hotel taxi's are very expensive.
There was nothing to complain about.
Al Ghurair Centre -ostoskeskus ja Naif Souq (ostosalue) sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on ympäri vuorokauden auki oleva business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Käytössäsi on lentokenttäkuljetukset (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen pysäköinti kuuluu myös palveluihin.
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Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.