Innside Düsseldorf Hafen

Monipuolinen aamiainen hienoilla maisemilla

Vieressä olevasta työmaasta kuului hieman melua. Lisäksi työmaan vuoksi julkisilla kulkuneuvoilla matkustaminen oli alkuun tavaomaista haastellisempaa.

We were able to get a table at the Restaurant and that was very good! The room were clean and the location was good.

When we checked in we were given two keys for the 12th Floor. Upon entering one of the room we quickly realise that someone else was already given this room! Personal items of another guest were laying around! That I think is a total NO GO!! Very unprofessionell and childish mistake! What if they guest was busy doing the naughty or what if I was not a honest person!! Like seriously !! I would not want anyone entering my room! I went immediately down to reception and she claim that it was the computers fault!! She apologise and gave me a 10 euro drinks voucher! She told me that my sister and I could not stay on the same floor and that i could get an Upgrade but i would have to pay 30 Euros more!!! I almost vomit because she should have offer this for free immediately after messing up in the first place!!! I told her No!!! We were send to the 9th Floor and the night was a nightmare!! The Walls were either very thin because the other guests were extremely loud!! We highlighted this during check out and the guy could not be bothered! He was either stress out or in a bad mood because all he could say was " well you should have call the night security" I never had such experience at a hotel where you think is of great Standard!! I would not recommend!!!!

breakfast was relatively simple an limited choice

definitive way too expensive for what you get