The hotel was nice visually .
No air conditioning in April. It was so hot we had to leave early for another hotel.
Good place, very dry, highway noise
Nice hotel, a bit dated but totally acceptable. Open bar, amazing breakfast, fast internet, staff was good, housekeeping good, restaurant on site was good.
Air in the hotel was very very dry.
Free breakfast was outstanding. Free cocktail happy hour was nice. Staff was exceedingly kind (except for a manager who was blatantly harassing the excellent bartender).
Outdated room. Felt like a sparsely remodeled basement. Toilet was awful. Pillows so soft you may as well sleep without them. Air conditioning barely functions--it was hot in the room all night. Pool is so small and only 4ft deep. Hot tub's water level was not full and so the jets sprayed water in our faces.
The breakfast was great. Staff at egg station is very friendly and happy.
The hotel is dark inside, needs more lights to make it feel alive and not so dull.
Nice, spacious with a great breakfast!!
Didn't care much for the front desk staff. They were never available everytime we tried reaching them by phone.
Did not meet expectations
Reception and breakfast were actually decent
Plumbing backup flooded our bathroom. We had flies and fruit flies in our room. We booked this hotel because it had a hot tub, but that wasn't working. They didn't put up an out of order sign even though they knew it was broken. No towels in pool area. They didn't uphold no-children in pool area after 10Pm. Just a lot of disappointments.
Facility is showing some aging. Missing coffee making ingredients in room. Noisy location (right next to thruway).
A Hidden Gem
The bed and pillows were the most comfortable I have ever slept in at a hotel. Also the service was outstanding. The staff was very helpful and brought anything that was needed. Very quiet and comfortable rooms
A bit noisy in the common areas as the pool is enjoyed and used by the children that are there.
A solidly great hotel...sans alarm.
The rooms are very spacious. Bed was comfortable. The courtyard is fantastic, it's so pleasant with the little stream running through. Good breakfast, omelette station was a plus. Staff upon arrival was very hospitable (fitting for the industry).
Pool area had holes in the ceiling. Otherwise, everything seemed pretty maintained. My only other complaint is that the fire alarm went off at 6am and scared the heck out of myself and my partner. Went off for a good 5-10 minutes and as we were heading outside was shut off. When I was checking out that afternoon, the girl at the front desk just half-apologized and said the kitchen cleaners did it. I know it wasn't her fault, but pretend that you care about waking up 100+ guests with an air raid style alarm. It's hospitality 101.
good price with good buffet breakfast minutes from the thruway large accomodating suit nice atmosphere
I liked the feeling of the place...the staff was very nice and helpful and the good was excellent...the room was great and there were no problems
The bathroom was a little small and there was no fan
happy hour breakfast resturant Room housekeeping room size
Room coffee machine
Embassy Suites Syracuse sijaitsee bisnesalueella, ja Destiny USA ja Landmark Theatre (teatteri) 15 minuutin ajomatkan päässä. Käytössäsi on business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Tämä hotelli tarjoaa asiakkailleen 521 neliömetriä kokoustiloja, joihin kuuluu kokoushuoneet. Palveluihin kuuluu ilmainen pysäköinti.
Perustuu 366 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
Embassy Suites Syracuse on toteuttanut seuraavat toimenpiteet:
Päivittäinen siivous, saniteettituotteita saatavilla enemmän.
Aulassa mahdollisuus fyysiseen etäisyyteen.
Minimaalinen yhteys hotellin henkilökuntaan ja muihin vieraisiin.