Hotel L'Iglesia

Booked and paid for 2 rooms . It was a cold new years' eve with 5 degrees C at night . Asked for a heater during diner ard 22h00 since they the rooms were supposed to be equipped with one. Was told that they will bring it right away. Called the reception again at 23h30. The heaters were still on the way. Called at 00h10. All the staff has left and only the security guy was left. He was nice enough to let me have his but it was more for a bathroom than a suit. Froze our butts til the morning. A pitty !!

Nothing

We were housed in an annex out of sight of the hotel tho not too far away. Starting at 10 pm a crowd of angry men gathered in the ill lit square just under our windows and until after 2 am shouted, argued and threatened. We were two women alone, mother and daughter, and we are well traveled but were realistically afraid for our safety. We couldn’t get dinner because we couldn’t reach the hotel after dark - Fodors having recommended that women not venture out alone after dark, and as it turned out, for very good reason. When we woke up, we discovered we had been locked in for our safety w a 10-12 foot high pair of wrought iron gates bolted to the floor inside the wooden door to the building, and a very large shutter hook sort of arrangement was bolted to the wall and held the wooden doors shut. We had difficulty getting out and a fire emergency would have been disastrous. Fodors is irresponsible to recommend this hotel without specifying that one should o lu stay in the hotel itself. In addition, the so called world heritage site of the old Portuguese city has almost nothing to offer. It is a small, filthy, very poor little neighborhood with no redeeming features despite the old fortress walls which are catch basins for plastic trash and worse. This hotel is to be avoided.

Shower

The room was hot and had no ventilation when the window was closed

We had two nights booked in the hotel .we had to leave after first night as the bedroom had cockroaches. We had dinner in the hotel and got food poisoning.. I booked the hotel on the information this site contains and we were put in another hotel we intend to get refund .through booking .com