Fernandina Beach hotellia

Plussat: Awesome staff, house history and breakfast. Property is within walking distance of historic district.

Miinukset: Nothing- wonderful stay.

Plussat: Immaculate Property with much detail and historic charm. Located close to Centre St. Chris and Maria were incredible hosts.

Plussat: Maria and Chris welcomed us and treated us like family. They were warm and friendly and recommended things to do in the area and restaurants for dinner. The Williams House was absolutely beautiful and breathtaking. It was the perfect pre-Christmas get-away.

Plussat: The whole stay was excellent. The breakfast was amazing and the property owners are extremely sweet!

Plussat: Maria and Chris KNOW the historical background to their BB, cook an exquisite breakfast, and provide an excellent warm setting. Guests experience true BB hospitality.

Plussat: Our hosts, Chris and Maria were marvelous! They were both warm and welcoming. Maria is one of the best storytellers I have ever heard because she knows and loves the Williams House in a way that made us love it too. We can’t wait to come back! Brian and JoAnne Norton

Plussat: Owners were very helpful and friendly. Everything was clean.

Plussat: We had an Oceanview Club room. The Club personnel were the best. It was like old home week for me as this was my third visit....great to see familiar faces and they could not do enough for you.

Miinukset: N/A

Plussat: It was a nice property very clean and friendly staff

Miinukset: There were way too many kids

Plussat: Everything was wonderful and we had a great stay. The customer service goes beyond what anyone can expect

Plussat: The Service and Staff were outstanding!!!

Miinukset: They closed the pool early for a couple of private events.

Plussat: The entire staff at the Ritz-Carlton was warm, welcoming and above gracious and generous with their attention, time and service. Salt restaurant was an incredible experience. The beauty of the location was beautiful and peaceful. It was a lovely stay And we wish we would have stayed longer.

Plussat: Beautiful rooms, upgrade on request, super helpful staff especially in the spa

Miinukset: Some area are getting a little worn and could do with renovation... nothing major though

Plussat: Comfortable bed & pillows. Attentive staff and hotel staff provided complimentary celebratory foods, letters for anniversary. Restaurants were good. Pool was great. Resort fee included bike rentals. Property was well maintained and clean. Staff very friendly and accommodating. Salt immersion class was informative. We received a room upgrade and daily newspaper. Sunscreen and swim diapers offered at the pool area.

Miinukset: A resort fee did not include access to the fridge, it was locked. There was only 1 robe in the room with 2 people staying. Outdated decor and finishes. There is a mandatory valet fee but did not offer any self parking options.

Plussat: Loved the Ritz Kids, provides activities for the kids of all ages - my husband and I spent some alone time while my daughter had "Night Out" which includes dinner/movie and this particular night they had a bon fire on the beach which we all attended

Miinukset: For the price and star level, sheets were missing from the pull out bed, should have been made up -I ended up calling desk services to bring linen and I made up the bed

Plussat: Breakfast was unique each day. Very good food, coffee and presentation. Service was friendly and excellent. Perfect blend of a past era with the present. Great location. Many places of interest in walking distance.

Miinukset: Having to leave so soon.

Plussat: The Breakfast and location were great!

Plussat: Accommodations were super comfy! Hosts were friendly and made us feel at home!

Plussat: The owners thought of everything possible to make our visit the best possible experience. Info book on restaurants, pamphlets on travel, friendly happy hour. We could walk to town or around the neighborhood to see lovely Victorian homes. Exceptional breakfast were beautifully made and presented.

Miinukset: Traffic on street in morning can be loud. Recommend ear plugs. Pillow on bed was only OK.

Plussat: The location to the beach was perfect. The view from our oceanfront room was excellent!

Plussat: Location to the beach!

Miinukset: Nothing

Plussat: Great location.

Miinukset: Would be nice to add microwaves to each room. Internet access could be better.

Plussat: Excellent customer service from Hilda

Plussat: Newly remodeled room and bathroom is as nicely done.

Miinukset: Hate to see Ben mention this but I wish the TV could have been at least a 32” or bigger.

Plussat: Character, location.

Miinukset: Lobby not open 24 hours a day.

Plussat: The facility was as we expected. The staff was courteous and the service was very good. We are looking forward to our next visit.

Miinukset: No.

Plussat: Location Customer service

Miinukset: No microwave

Plussat: Location, rooms are clean and updated, no Florida musty rooms you might expect!

Miinukset: Bottom sheets were new and like sandpaper. I spent 4 years in military school, a tour in the USMC and many hospital stays and I have NEVER felt a worse sheet. We re-maid the beds ourselves and placed the top sheet on the bottom and declined rom service

Plussat: Great waterfront hotel, on the beach with a nice pool. Very reasonably priced.

Miinukset: Bathroom was small

Plussat: Lovely friendly staff, great location, well equipped rooms

Miinukset: Pillows are awful! The breakfast choice is scant to say the least!

Plussat: Very comfortable and clean. Customer service was awesome. The location was excellent for the value.

Miinukset: The climate control in the room had some issues.

Plussat: My husband had a conference in Amelia Island. We were traveling with our 14 year old dog. It was large and comfortable room. We loved the breakfast it had lots of yummy options. We also enjoyed the shuttle that took us into downtown for Dickens Christmas. We would definitely stay here again.

Plussat: The extra space afforded by a suite, especially if staying more than a night. The breakfast featured healthy choices and included hot dishes.

Miinukset: As an elderly couple visiting this hotel again I would request a room closer to the hotel amenities.

Plussat: Every staff member we came in contact with were very helpful and courteous!!

Plussat: Location !

Miinukset: There was mold on the ceiling in our room

Plussat: Wonderful hotel with very nice and attentive staff. Great breakfast. Studios have the perfect size with a nice kitchen to cook small meals. Pool area very clean and great to relax. I would go back any time!

Miinukset: The wifi was very unstable, but that is a very minor issue.

Plussat: Staff was very friendly. Breakfast had plenty of healthy options. Hotel is clean. We would definitely stay here again.

Miinukset: Wish it was closer to the beach.

Plussat: Location, staff, great bed and pillows, good selection of food for breakfast, just a great all-around stay!

Miinukset: Not a thing, we would absolutely stay here again.

Plussat: Staff at front desk and breakfast were exemplary.

Miinukset: A little out dated, but hardly worth mentioning because the stay overall was excellent.

Miinukset: I had no idea the fee for my per to be there one (1) night would be $100.00!!!!! Yikes. I may have to reconsider where I will stay during our Christmas Holiday in Fernandina.

Plussat: Everything just great.

Plussat: All of it!

Plussat: Great selections and variety. Coffee bar was a nice added feature.

Miinukset: Would have used the pool if it was heated.

Plussat: Very accommodating staff and good breakfast. Centrally located and close to important businesses.

Plussat: Staff great and breakfast was very goof

Plussat: Location

Miinukset: Room was musky smelling

Plussat: Best and friendliest hotel we've ever stayed in. Staff was over the top friendly, rooms smelled super clean and breakfast was great. We went out for the day and left the sign on our door. When we returned there were fresh linens and toiletries wrapped and left by our door. We've never had that happen anywhere else. Fresh cookies throughout the day. Just an awesome place. The room was decorated to feel homey.

Plussat: Staff were extra helpful & friendly

Miinukset: Air unit in the room made a horrible rattling noise all night. The guest across the hall were very loud and dog barking was irritating. I feel with this type of hotel pets should not be allowed.

Plussat: Staff was welcoming and helpful. Hotel was nice, room was updated and clean. Enjoyed our stay!

Miinukset: My only complaint was it would have been nice to have a hose near the door. Because we were coming in from the beach, we tracked a lot of sand in our room!

Plussat: Location, breakfast options, staff was great.

Miinukset: n/a

Plussat: Very good breakfast!

Miinukset: Bed sheets wouldn’t stay on and room too small.

Plussat: It was comfortable and conveniently located.

Miinukset: Bathroom floor was disgusting

Plussat: The service by every member of the staff...especially those at the front desk!!

Miinukset: No..

Plussat: Friendly reception, clean room, adequate furnishings, breakfast ok.

Miinukset: Room (303) extremely noisy during night. Some AC or other high powered equipment operated in an adjacent room or on the roof. It happened in intervals and filled the room with noise during the night. Like sleeping beside the engine room in an ship. Maybe that is the reason why earplugs have been provided by the hotel. Also the room AC was noisy.

Plussat: Location

Miinukset: Dining room was really cold

Plussat: Varied breakfast each day; very good. Our room was very nice, cozy and beautiful view of the ocean...oceanfront. The back porch was very nice to sit and relax with the sunrise, sunset etc. Loved the rocking chairs and blankets.

Miinukset: n/a

Plussat: The staff were absolutely amazing, I came for Christmas and my birthday. Karl, Colby And Terra we’re so sweet to me and made my birthday very special.

Miinukset: I loved every moment here

Plussat: Location, quaint, friendly and accommodating staff. Good food.

Miinukset: Bath drain was clogged. No dinner on Sunday night.

Plussat: Beautiful beach front. Amazing attentive kind staff. Our favorite getaway.

Miinukset: Rooms are well done. Homey warm atmosphere. Very clean.

Plussat: Big bathroom, breakfast

Miinukset: The lighting outside made it difficult to find, park and walk to the facility. The light over front steps was not on or burned out. It was dark and we weren’t clear where the entrance was. No extra blanket in room and the heat was loud.

Plussat: The breakfast was brought to our room and was excellent. The outside patio overlooking the ocean was beautiful and our room was perfect. Could not have asked for a better staycation get away.

Plussat: Everything was great! Bonus....got to see the Christmas parade from our room & right outside hotel.

Miinukset: No.

Plussat: This is the best location in Fernandina Beach.

Miinukset: The hotel is very clean and everything is in good working condition, but it is slightly dated. To the management's credit, they are in the process of "refreshing" the property.

Plussat: Location, Amenities.

Plussat: Location

Plussat: Located in downtown Amelia Island

Miinukset: Situated directly along a railroad track. Train came through at 2:30am blowing its whistle at intersections. Drunk couple came into their room at 1:50am yelling about lost credit cards and ID. They started up again at 4 am and 6 am. No sleep!!

Plussat: Trains blowing whistles from 5pm to 1am impossible to sleep during that time...staff never tmwarned is that our room was right beside railroad tracks...we want 50 percent room reduction price.

Miinukset: See above

Plussat: good breakfast

Miinukset: room renovation was not 100% complete.

Plussat: Great location. Staff was awesome. Hotel is remodeling but is still a great deal.

Plussat: Clean and spacious.

Miinukset: Everything was great.

Plussat: So close to everything

Miinukset: No veiw

Plussat: Location was perfect for our needs, staff was super friendly, great breakfast.

Miinukset: Woken by train blowing horn in the wee hours, not an issue if we didn’t have an early start.

Plussat: The location!

Plussat: The hotel was well priced, nice and clean

Plussat: Location was fantastic.....right across street from beach!

Plussat: Location right next to the beach. Close to Fernandina and Amelia Island.

Plussat: breakfast was great. balcony was great.

Miinukset: bathtub slippery

Plussat: Great experience. Only issue was smoke smell in the room. Management took care of it immediately. Comfortable and great stay

Plussat: Close to beach. Great breakfast, great staff. Rooms are nothing special, but comfortable and functional. When seating at breakfast was overcrowded they opened up conference room seating. Would not hesitate to visit again.

Miinukset: No.

Plussat: So close to the beach! Collected shells and watched the waves. Breakfast buffet featured waffles and scrambled eggs/ sausage, had yogurt and apples too. The room was clean. Bed had several pillows. Will stay again because of the location.

Plussat: Right on the beach. Extra large rooms. Exceptional breakfast. Really friendly, helpful staff! This will definitely be a go to place every year!

Plussat: Location

Miinukset: Cleanliness was not the best.

Plussat: Location, large room, ocean view

Miinukset: Staff was competent but not very friendly.

Plussat: Great location overall. Very clean with amazingly enthusiastic staff. Most everything we needed including laundry on sight. Free, convenient parking. A fairly easy walk across a cross walk to get to the beach. The daily, hot breakfasts were great.

Miinukset: Business was blocking a large part of the beach view but we knew it was a partial oceanview when we booked. Also cars up and down the road beneath our balcony. Running toilet needed tweaking.

Plussat: Super clean rooms and unexpected upgrade to ocean view. Staff was super friendly. Tiki bar across the street on the beach was fun.

Plussat: Positives: absolutely stunning location - great natural beauty and wonderful pool/beach area, perfect for the whole family. Pool area in particular is amazing! Note: there are no life guards. And the beach is pristine. You can also rent bikes, play corn toss and have cocktails by the pool. The pool water is heated - plus there is a separate adult pool and adult jacuzzi. We ate breakfast and lunch at the property, which were fine, if a bit expensive. For dinner, we went into Fernandina Beach, which has a great historic vibe with lots of buzzy places to eat and drink.

Miinukset: Negatives: they did not get the information from booking.com that I booked a premier room and instead gave us a standard room (the older wing). I asked but they said that no premier rooms were available. I was really disappointed with our room - the carpet was damp (presumably humidity), the shower floor mouldy and the hair dryer filled with dust in the vent part. There were other areas of dirt (around sliding glass door) and the overall spec of the room was only ok. I would only stay again if we were staying in the new wing. So I would just ensure next time we got the room we booked and paid for. I was too embarrassed to make a fuss until when we checked out and I mentioned it - they were apologetic and provided compensation for our resort fee, which was nice - but I would have just preferred getting the right room.

Plussat: The grounds are beautiful and plenty of bike and walking trails everywhere. Easy access to the beach and shops.

Miinukset: The rooms are very outdated and if you get a room on the other side of the hotel far from the pools and front lobby I hope you like walking because you will be doing a lot of it.

Miinukset: The staff was not helpful. The room was older and smelled like smoke.

Plussat: The spa

Miinukset: The restaurants were over priced & food was not good... we tried 4 of the restaurants onsite

Plussat: Cleanliness and the amenities

Miinukset: Sewer smell by the kiddie pool

Plussat: They are always ready to go the extra mile.

Miinukset: No.

Plussat: The adult pool

Miinukset: Far to walk to major area

Plussat: Beach access, ambience

Miinukset: Accessibility between room and other areas of the hotel.

Plussat: View. Pet friendly to a point. Restaurants where pets can go are distant from our room, so had to get room service. Expensive.

Miinukset: Very difficult to get to. Not convenient for an overnight stop. Construction going on which makes it awkward to park and get into hotel. Had to have a shuttle service to take us and luggage to lobby. Long distance from check in to room.

Plussat: Amazing place, I'd recommend to anyone.

Plussat: The staff was exceptional.

Miinukset: Resort fees. Most resorts include bicycling and discounted or free golfing.

Plussat: Everything from check in to check out was excellent. It was our first visit and certainly will not be our last. We didn’t get to explore the island as desired due to the modeling competition but heard good things about it. Hats off to all staff personnel for making this one of the greatest experiences my family have experienced.

Miinukset: Written directions for the oldest of the customers to get around the island.

Plussat: The best feature is that you are located right ON the beach! Love the individual balconies, staff was so very friendly & professional.

Miinukset: In choosing a room, I did not realize how SMALL the room that I chose was, very cramped for 2 people, I would definitely return but reserve a larger room for me & my Hubby.

Plussat: Property was clean and the front desk girl was fantastic! Very helpful!

Miinukset: A little dated

Plussat: Location of the hotel was awesome , check in was very easy and the cooked to order complementary breakfast was wonderful! Room was clean.

Miinukset: Room was tiny with no dresser and only one chair and worst bed I've ever tried to sleep in.

Plussat: Location & Price.

Miinukset: Nothing that I can thing of at the moment.

Plussat: Location

Plussat: Location is great! Very friendly staff.

Miinukset: Shower in bathroom could have been cleaner.

Plussat: Excellent location, great breakfast and great staff

Plussat: Location was exceptional, right on the beach. Parking was easy, view from room was great. Staff was helpful. Breakfast was okay, nothing exceptional.

Miinukset: A little more variety of breakfast options would be nice.

Plussat: Location next to the beach was great!

Miinukset: Room was very very noisy

Plussat: It was a great location in the beach. Everyone was exceptionally pleasant and helpful! I would come again.

Miinukset: The room was small but it did give us the area of the room when I booked so it was my fault for not paying attention. I just didn’t stop to figure the size. It was fine for the 2 days we stayed

Plussat: Location

Miinukset: No

Plussat: Great place to stay. Staff great and rooms were very clean.

Miinukset: No!

Plussat: Breakfast. Checked in Friday, 12/13/19 @ approximately 2pm.. Brandi (?), African' American checked us in. She was SO FRIENDLY and HELPFUL. She is a definite asset to this facility. She deserves a BONUS!!!!

Miinukset: The room was not ready at all, dirty pillow cases, dirty bathroom (hair in bath tub and floor) , microwave dirty, inside the bathtub was a tool , mirrors with fingerprinted. Very disappointed . They never change the pillow case in this room.

Plussat: The staff is amazing, both at check-in and check-out. Professional staff that is both friendly and efficient. I left an article in my room and promptly received a friendly reminder call. Absolutely no complaints!

Miinukset: No, will gladly stay again.

Plussat: Cleanliness

Miinukset: There was no wifi in the room. The manager was not interested in solving that problem. He was arrogant and unfriendly. He said: That's your problem. The breakfast buffet was poor. You had to ask to stock up all the time.

Miinukset: Breakfast was horrible, the kitchen staff let it run out and would not replenish at 9:10 even though breakfast was until 9:30.

Plussat: The bed was ok! The pillows far too small!

Miinukset: The colors are very outdated. Very dark and not happy colors at all.

Miinukset: The comforter was stained and the manager was both argumentative and dismissive of my complaint about it. I felt scolded because they put a comforter with a big stain on it on my bed. Rude beyond belief.

Plussat: Customer Service is great, professional and friendly. The location, free breakfast and Oh the omelettes, Miss Patsy who works in the dining room. The cleanliness is superb plus there is a service station next to the property with a convenience store. This is an ideal property for anyone. I will always be staying here in the future.

Miinukset: I can't think of anything

Plussat: Loved that it was within walking distance from the town's shopping, activities and late night fun! We did not get back in our vehicle until it was time to checkout and head home. Would definitely stay there again.

Plussat: The Staff was very professional and Friendly. I will definitely go back.

Plussat: Breakfast excellent, direct staff contact very positive

Miinukset: Check in staff had trouble with outmoded computers; closet door would not close; reading light on one side of bed inoperable; bathroom fan did not work; no shampoo for two days despite written request; Christmas tree toi small for space and lack of tree skirt made it look unfinished

Plussat: We were here for our 38th Anniversary. This was our first time at Amelia Island. It was such a great getaway. The staff was very Friendly and helpful. The bed was king size and was So comfortable, location was perfect for us. We had ocean view. Walked to the beach each morning. The breakfast was very nice with a good choice to pick from. The lady working in the breakfast area was so helpful and made a point to greet and help all who were there. Very sweet. Oh yes they always had fresh chocolate chip cookies every day and fresh lemonade. We will stay there again. Grants from Gainesville Ga.

Plussat: Pool and ocean are right there

Miinukset: No maid service . There is an extra charge if u want maid service . They Changed towels every 3 days

Plussat: Great room with ocean view

Plussat: Comfy beds, inbelievable grounds and facility, beach etc.

Miinukset: Rooms were very dated.

Plussat: There was a shuttle that took you everywhere in the resort.

Plussat: Staff were fantastic. Beds super comfy and the beach view was absolutely magnificent.

Miinukset: Extra activities were expensive. It seems like using a kayak or a bike would be a nice free perk when staying at the resort.

Plussat: Location. And beach

Miinukset: Not much

Plussat: Convenient to function

Miinukset: No one answers the phone. So if there is a real problem, It’s dangerous. The front desk staff doesn’t give out the right password. So you have to walk back to the front desk (a mile) to get it. Rooms are noisy.

Plussat: Very mature landscaping, beautiful surroundings, felt very safe

Miinukset: We had a insect infestation in out unit, staff didn't seem too concerned, not sure if this is a seasonal thing, but was disturbing to find flying ants in towels and in.out candles. Apart from the buga it was an incredible time and place.

Miinukset: There were someone’s dirty clothes in our room. The staff at the front gate had an attitude when we arrived. Other than that great place to stay.

Miinukset: Couldn't get a late check out

Plussat: The sound of the ocean and seeing the sunrise from my room.

Miinukset: The did not have any tea bags and the ones they brought on request were herbal, the ones I paid for were packaged fancy but were not good. I just have to remember to take along my Tetley British Blend when I travel

Plussat: The location of the hotel and proximity to the beach. With a restaurant also on the property, this was a welcome convenience.

Miinukset: Unfortunately, the room that we reserved was advertised as 750 sq ' ... FAR from it! Also, the room smelled musty &/or like beer! But, the most indelible memory from this stay was the unfortunate fact that our room was directly behind the outdoor stage that was in the adjoining restaurant!! Even turning on the tv didn't help... The performer was not only LOUD (til 10pm), but was awful!! A terrible experience overall.

Plussat: Location and convenience

Miinukset: Had issues with power strip and TV

Plussat: Good cafe \ restaurant facilities on site.

Miinukset: Room was not terribly clean, it needs a deep clean, including the outside window, which was green. The air-con was ineffective, the room felt damp and the floor was damp overnight. Furniture was scruffy and the mattress had a plastic protective cover. The room was far too small for the furniture, there was nowhere to sit other than on one of the beds, and there was only room for one bedside table. There was no overhead light, just one bedside lamp. The blinds were not fully functioning so let in quite a lot of light overnight (there was a security light outside our door).

Plussat: Location and nice staff and bar. Fun spot.

Miinukset: Beds old, uncomfortable pillows, and no curtains on windows so too bright to sleep. Old opened soap and shampoo with mold in the bathroom.

Plussat: It was a nice hotel and had good price. The hotel was right at the beach and had a restaurant and bar, overall really good

Miinukset: Nothing

Plussat: The staff, bar, and the R&B guitarist are great!

Miinukset: The bait and switch regarding the advertised picture of the room and the dump we were given. Smelled like mold and old blankets, no toilet paper, must dingy and dank. Also, the room is in no way ADA compliant.

Plussat: Comfortable and quiet. Walking distance to shops and restaurants. Very enjoyable stay. Will return.

Miinukset: No complaint's.

Plussat: You can not beat the convince of location. It is right next to the Green Turtle which provided great live music during our whole stay. Some nights we would join in the fun next door and other nights we listened to the music from the beautiful courtyard of the inn. You are in walking distance to down town which provided great restaurants and shops to explore.

Miinukset: This was the first hotel we had ever stayed at where there was not 24/7 staff. It turned out to great because we could come and go as we pleased and not have to see anyone unless we wanted to. On our way into town we realized the front desk was only staffed 9-5, so we we're very worried we would not be able to get our key. It turned out to be fine because it was left out for us. If not for seeing a review that explained what happened when you check in after hours we would have been even more paniced.

Plussat: Structure and service

Miinukset: Room quite small

Plussat: the inn was clean, staff friendly and helpful, priced well, centrally located in town. What's not to like. Their breakfast is huge and tasty, biscuits and gravy were excellent.

Miinukset: no pool

Plussat: Staff was very accommodating and all the restaurants and shopping are within walking distance .

Miinukset: Ceiling fan in bridal suite did not work .