Best Western Plus Hotel Füssen

Safe and secure parking area and one very friendly and excellent customer service representative.

Room smelt of dogs, people smoking in the corridor as our room was next to an exit (but people stayed inside the door and opened it rather than going outside) so all the smoke came into the room and WiFi was unaccessible from the room due to the location so we had to walk down the corridor which isn’t so convenient when you’re paying for premium (Superior room) and two receptionists had a rather poor attitude, a bit rude and too serious for a hotel. We were given a new room but it was a downgrade standard room rather than an upgrade and we were given some money taken off the final bill. (Also breakfast was added to the bill and we didn’t have or order breakfast) But for the cost I didn’t expect such a bad room to be given in the first place so I can not give a good review of the place. Be warned if you get room 306. They acted as though they were surprised but I have worked in hospitality for 15 years. The dog smell is in the floor, walls and furniture. (We had an animal friendly room for our cats) And the internet will have never worked In that room. So be warned