Etsi halpoja lentoja kohteeseen München (MUC)

Plussat: The helpful ground person at check-in.

Miinukset: This airline company looks a like person who is begging for money. First time in my life I paid for the luggage. 40 Euros!!! what for? Apparently Air Baltic has no clue about how to run a service business. Somebody has to teach them this naked reality: IN SERVICE BUSINESS YOUR CUSTOMERS ARE YOUR MAJOR MARKETING ASSETS! They don't even serve a glass of water, apparently they could not manage to integrate it in the ticket price. But they dare to get thirsty and unhappy customers on the plane. Anyways: This airline company is charging extra for luggage. And I could not see this anywhere when I was buying ticket online. If I knew I'd never buy the ticket from Airbaltic. "Not writing it clearly and visible at the time of ticket purchase" is certainly tricking and misleading us. This is a crime!

Miinukset: flight was delayed, missed connecting flight. new flight they gave me was also delayed, almost missed connecting flight again

Miinukset: would not check my bag to final destination

Plussat: Newer plane for this stretch.

Miinukset: Cramped economy seats compared to Bombay to Munich flight.

Plussat: Service was good, boarding was fast, no other issues.

Miinukset: The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more.

Plussat: Very nice new clean airplane (beautiful), excellent crew

Miinukset: Lufthansa may consider reworking the boarding area

Miinukset: They lost my luggage during the tranfer in Frankfurt. They did return it however within 24 hours.

Plussat: New plane, good food choices.

Miinukset: Plane could use a deep clean. Entertainment choices were limited in terms of latest blockbusters.

Plussat: Finnair is always a pleasure and Helsinki is an attractive and well-run airport.

Plussat: I enjoy my flight

Miinukset: Again no complains

Miinukset: Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00.

Plussat: easy, no fuss boarding and flight

Miinukset: the queuing to have your bags scanned as you board your flight was confusing as there were 3 queues in the same space for flights leaving within 10 minutes of each other. Not a big deal, but someone explaining which queue to those at the back would have been helpful

Miinukset: Sat on the plane for 20 mins waiting on a bus to the terminal.

Miinukset: Nothing this was the best journey great service

Miinukset: Check-in was the worst experience I have had in 45 years of air travel. The desk attendant was rude and confrontational. He checked my bag, sent it down the jetway and THEN told me that it was overweight and want to charge me 15€ per kilo for the overweight. He was beyond rude!

Plussat: Crew very professional and provided a friendly and helpful service. Aircraft was clean and tidy. Food was to an OK standard.

Miinukset: Frankfurt is a terrible airport to fly through, based on my last two experiences. This time the security was better but still very slow compared to other airports I use routinely. I could have easily missed the connection if I had not left the business lounge early to go to the boarding gate. I try to avoid this airport.

Miinukset: Boarding failed, everyone had to wait in a bus for 20min with -8 below zero temperature outside. The bus was standing with the doors open, the boarding crew did not provide any reason of that, the flight was late.

Plussat: UIA flights are unexpensive.

Miinukset: 1 hr 15 mins late. Food/drink service average at best. Flight attendants never smile.

Miinukset: Bad airline