Fukuoka hotellit lähellä Tenjin Underground City

Plussat: Breakfast was good. Dining place is nicely arranged for everyone. This hotel doen't have coin laundry, but still have laundry serivce. Well, this is my misunderstanding of this reservarion. Their job is just perfect.

Miinukset: Nothing at all.

Plussat: location

Miinukset: only smoking room on lobby

Miinukset: I had been staying at a luxury double bed room over 5 times and it was to my surprise that the room I booked is such a tiny room eventhough I had added Yen2600 to exchange to a bigger room. At the end I have to pay extra Yen8000 to upgrade to the room type I stayed before which is something I did not expect. I once paid HK$780 (approx) for the luxury double bed but for the current stay, I paid double!

Plussat: Very convenient location even it’s rainy day & it provides good quality amenities except for the toothbrush!

Miinukset: M

Plussat: Good service

Miinukset: Small rooms

Plussat: Location: a couple of blocks from train station, many restaurants around. Nice, sizeable room. Free internet. Modern, very clean, quiet rooms. Helpful staff.

Miinukset: Getting to the hotel from the airport is best done by taxi if you have big bags -- there's no escalator at the subway stop. Lobby restaurant is expensive and selection is not all that interesting -- but you can walk to several good eating places in and around the station.

Plussat: We had a lovely stay at last leg of our holiday in Fukuoka. 1. the room was big and spacious and so was the twin beds and bathroom. However the bath tub was huge and had no aid like hand rails to get out of the huge tub as it was very deep to get out. 2. there were an amenities list in the room that you can "borrow" from the hotel like organic shampoo or moisturizing tissues etc...and what "cannot be taken" but borrow like the types of pillows etc. 3. there is an Nespresso machine in the room as well as tea bags for free consumption. Did not use the mini bar. 4. the hotel staff are very friendly and accommodating to a certain extend in Japanese culture. Loved the fact they are able to help hold one of my luggages for 6 days for when I checked in after my trip around Kyushu. And they bought it to my room on my checkin. However I suggest to check with the hotel 1st like I did for confirmation on holding luggages. 5. the location is excellent as there is a huge mall next to it as well as the Seiryu Park where the outdoor stalls called yatai are at night. Hakata Station is about 10mins walk from Grand Hyatt. Thank you Grand Hyatt Fukuoka for a wonderful but short stay. Enjoyed your hospitality.

Miinukset: The bathtub was too high/deep for me to get out. Please add some aid to get out of tub. There are not enough hanging area in the bathroom like for hanging the hand towels, etc.

Plussat: This hotel has a wonderful location near shopping, restaurants and local attractions. Public transportation is nearby. The staff is friendly and very helpful. The met every request I had in terms of finding local attractions. The rooms are clean, quiet and modern.

Plussat: + Great location close to quality shopping + Quiet at night + Professional and quality staff. Seamless experience.

Plussat: Great entertainment area with food and shopping at you doorstep.

Plussat: Henkilökunta oli mukavaa. Lähellä kaikkea, hyvä sijainti.

Miinukset: Kaikki OK

Plussat: We have Japanese style breakfast, we enjoy it.

Plussat: I liked everything

Miinukset: Nothing

Plussat: All the hotel staffs are polite, friendly and caring. Thumbs Up!! Room and bathroom are clean and comfortable. Good location, 5 mins walk to Tenjin Station with lots of shopping. Enjoyed our 5 nights stay at Nishitetsu Grand Hotel.

Plussat: Easy access within walking to shopping

Miinukset: Level floor lighting dim

Plussat: Very friendly staff, convenient location and good size room.

Plussat: Location! Near everything!

Miinukset: None

Plussat: Very plush public areas. Friendly and efficient staff. Convenient for Tenjin station.

Miinukset: Room didn't quite match the granduer of public areaes.

Plussat: Close to canal city it is a good place to stay to visit hakata by foot.

Miinukset: Lack of choices for breakfast

Plussat: The hotel is very centrally located to shopping, restaurants and bars as well as the subway line and buses. The staff were friendly enough and the breakfast is good.

Miinukset: I arrived with an early morning flight after flying all night and arrived at the hotel by 10am. I was advised that official check in wasn't until 2pm and I would have to wait until this time. I found this somewhat strange considering most North American hotels will allow you to check in if they have a room ready. Even if they didn't immediately have a room ready, they usually make an effort to get you into a room as soon as one is cleaned and ready. I sat patiently in the lobby for the next two hours and then made another attempt at noon to see if any rooms had been cleaned and were ready to be moved into. The front desk's English was very poor so it was difficult to communicate but they again told me that check in wasn't until 2pm. I tried to reason with them that surely some of the rooms must have been cleaned by this point and but was told again that check in would only take place at 2pm. I was told that if I wanted to check in earlier, I would need to pay 3500 Yen for the "overtime". I couldn't quite understand what overtime would be involved since they had to clean my room regardless -- it was just a case of what order they were going to clean it compared to other rooms. I refused to pay this fee and returned to sit on the sofa in the lobby for another two hours. Finally at 2pm I was permitted to check in. I got up to my room only to discover that it was a smoking room (yes, there is still such a thing!). I called down to the desk and explained that I had been assigned a smoking room but wasn't a smoker (interestingly, the kayak site that I booked the hotel on didn't ask for a smoking preference). I was told that there were no non-smoking rooms available (despite me presumably being the first person to check in today!) and that they would send someone up to get rid of the smoke smell. Unfortunately we know how that goes... they attempted to get the smoke smell out but it didn't make much difference. Even thought I was only there for one night, my clothes and luggage still came away smelling like smoke. Hardly an enjoyable experience for the price paid!

Plussat: Location is very convenient to Hakata and Tenjin area. The room size is bigger than average Japanese hotel room. 24/7 restaurant and shops nearby.

Miinukset: A bit hot in the room eventhough aircon is on at 20degree celcius.

Plussat: You stay here because of the location and good value for money. Nothing really exciting but good basic and clean, good size room for Japanese. Near to canal, nice view to canal from my room. Evening time you can eat fresh seafood by the canal’s “tent restaurants “.

Miinukset: Nothing important really- chair in my room needs a new upholstery

Plussat: Location​ excellent Room​ clean Staff helpful

Miinukset: Nothing

Plussat: This is our second stay here and we really like the cleanliness of the room, breakfast buffet were delicious, a lot of varieties of food to choose. Location of the hotel is centrally located to shopping malls like Tenjin and Canal City, lots of restaurants and convenient stores around the hotel.

Miinukset: The bed was too firm.

Plussat: Best location of the city to walk around .

Miinukset: The bath room was not cleaned well but otherwise it was pretty cleaned .

Plussat: Location

Plussat: Location & accessibility to shopping. Everything is just a few steps away.

Plussat: The room was contemporary and clean. The best thing about this hotel is the location right near a subway station and across the canal from two parks and the symphony hall building, which is a great attraction alone because of its green-covered pyramid that you can climb. In the evening, several yatai food stalls set up down the street. It's a great Japanese summer pastime to stroll the canal and get some yakitori. Great location for that.

Miinukset: It seems slightly overpriced but not extreme.

Plussat: Great Location, Clean Hotel, Friendly Staff

Miinukset: In November the A/C is shut off but they do allow you to get the window keys and open the window. Room still stays a little warm for what we were used to plus then you pick up all the street noise.

Plussat: Great breakfast. I stayed in this hotel before.

Miinukset: The room rate is higher than my last stay.

Plussat: The location was excellent and the facility was really nice.

Miinukset: The heat was overwhelming as it was November and we were uncomfortable because there was no way to adjust it within the room.

Plussat: The room is clean and bed is comfort.

Miinukset: The room is too small.

Plussat: Very clean with excellent WiFi

Miinukset: None