Laguna Palace Hotel

Staff generally pleasant and helpful.Room well cleaned and a good size,large bed -a genuine king-size not just 2 smaller beds pushed together as is sometimes found.Nice spa area with good sized indoor heated pool.Good breakfast and tea and coffee making facilities in room.

The biggest problem we had with this hotel was the lack of information in the room concerning how the room "worked" and the air-conditioning.For example;how does the air-conditioning work?what are the buttons on the wall for?(apparently pushing one of them gives a "do not disturb"message to the cleaners so they dont clean the room)Also, by the time we worked it all out we had spent 2 nights in a room with malfunctioning air-con which we were repeatedly told was because we were not keeping the window closed.(the problem turned out to be a sensor in the window apparently)After the second night we were moved to another room where we had no problems although we still felt that the air-con was not good enough for the ,admittedly extreme,heat.