The front desk ladies.
The hotel was not keep up. Needed to be cleaner.
The staff was friendly.
There was mold on the walls. Nothing was up to code.
When we checked in to our room the door to our room was completely open. Went and complained, the lady was rude and said the towel man or maid probably "forgot" to close the door. Only the bathroom light worked in our room. The beds were dirty, one bed had either dead bugs or something else all on it.
The general location was close to a lot of fun things in Gulf Shores
The fact that it wasn't very clean really turned me off. The laundry machines were out of order. They ran out of clean towels one day..and we only stayed three nights.
no clean towels
Room was dirty and the breakfest was not good, the only thing which was good was the king size bad and clean sheets.
Dirty and unprofessional
The hotel is disgusting and breakfast is literally bagels and two choices of cereal. The "clean" towels that were in our room had stains on them, the toilet seat was dirty and had hair on it, and the chairs in the room had so many stains on them that I didn't even want my dog touching them. When I asked for more towels, of course they didn't have any clean. Half the time the lady at the front desk wasn't even there and wasn't seen for long periods at a time. I do not recommend this hotel at all.
Spend a few bucks more and book a better place!
Very poor customer service from start to finish. After arrival I give my information and they can't find my reservation. Then the clerk answers a phone call and leaves me sitting there for 10 mins while she helps the person on the phone. They try to send me to another motel that they describe as " not as nice" until I agree to different accommodations than what I booked. Go to the room where there is an overwhelming smell of carpet deodorizer, no towels, and a TV from the 90's with 6 channels. Should've gotten the hint from previous reviews but the price sold me on it. Next time I'll spend a little more and book a better place.
Check your room.
The location was very good, it was close to the beach and not far from main stores. Staff was nice and helpful.
The room had a unpleasant smell, the a/c was not working properly, Shower had a smell, and the carpet was not installed correctly the edge of the wall looked under construction. Definitely not clean or neat, it was to late for us to book a different room so we had to settle.
It was close to the beach
I didn't like the fact there was roaches inside the room.
Location was good
Tried to call from desk. I was told the phone was broken so they couldn't hear me. An employee did show up at our door to see what we needed. My husband asked for an extra blanket bc the bed was only equipped with a thin blanket with a sheet on top of it. The employee said that she would check but they probably didn't have any and if she didn't come back it was bc she could not locate a blanket. She then commented that it was a warm night anyway. Very poor service!!!!
This is a dying hotel. The Days Inn logo's were still present on everything (the staff said this had been a Days Inn) The staff doesn't care and is unmotivated (is there absent ownership?) Did not bring any clean towels and when we went to the front desk to ask were told they didn't have any although we could see clearly see clean towels in the next room. Several times the phones at the front desk would ring off the hook and staff ignored them and continued to smoke and talk in the doorway. Got the impression it was one big joke to them. At breakfast just had cold cereal available (nothing else) asked staff and she said she "didn't feel like cooking today". Whole facility was filthy like no one was doing any routine cleaning or maintenance. What is going on at this hotel? So much potential with location. Again, this is a dying hotel and I don't see it being around much longer.
Quality Inn Ft. Morgan Road-Hwy 59 sijaitsee keskustassa, ja Alabama Gulf Coastin eläintarha ja Persianlahden osavaltion puisto 15 minuutin kävelymatkan päässä. Käytössäsi on ympäri vuorokauden auki oleva vastaanotto, kielitaitoinen henkilökunta ja pyykinpesutilat. Palveluihin kuuluu ilmainen pysäköinti.
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