Nagoya hotellia

Plussat: We liked everything. It is our beloved hotel in Japan. We stayed in Wakayama before too. Everything such as fast check in, idea of hotel and Onsen at the same building, complementary noodles ramen, tea\coffee machines, very helpful hotels front staff and cleaning staff was amazing!

Miinukset: Nothing

Plussat: Staff was friendly and helpful. My daughter has a food allergy and they made a note for us to give to restaurants to ensure she would be safe. The springs were very good. Room was comfortable.

Miinukset: Location is ok, but not bad.

Plussat: Friendly staffs, free ramen at night good for after onsen soak. Did I mention the onsen! Familymart right below at L2 and another combini at L1. Room size is v decent for Jap standard.

Miinukset: Nothing

Plussat: The hot spring

Miinukset: None

Plussat: Thoughtful staff provided extra service when needed. I am very grateful.

Plussat: Location was within 5 minutes walk to the popular shopping area and train station.

Miinukset: On my recent stay with Daiwa Roynet Taki Dori Side, I experienced the most unprofessional Front Desk service out of all my hotel stays. My parents and I booked two rooms - one King and one Twin rooms. We noticed the twin room was more spacious so I swapped rooms with my parents. We approached the front desk to inform them of this change and the first reaction that the Front Desk agent 松本 gave us was an annoyed face with her eyes rolled to outer space. She instantly showed anger and disapproval that we have swapped rooms and caused her more work to have to update the system of such changes. Next we asked if we can have one extra room key for my room. The Front Desk was irritated and raised her voice and yelled “NO!”, indicating how she felt that our requests were unacceptable. When asked why the hotel has such policy in place (which I have never encountered in all my life and I had previously worked in the hotel industry!). The explanation was that if I drop this “extra key” then I would pose threat to letting others pick up my key and enter my room. I don’t see why my original key won’t pose the same threat?! Throughout the conversation we were given the firm and irritated “NO!” from the top of her lungs at least five times. I cannot believe we actually received this kind of appalling treatment in Japan, especially not from a hotel Front desk for a simple request for one extra key. Shame on Daiwa Roynet Taki Dori Side’s front desk team for treating your hotel guests so disrespectfully. I feel awful your guests have to be welcomed to Nagoya with such unprofessional treatment. The team clearly needs training on service standards.

Miinukset: I don't like when I type the wrong number of people to 1 but the correct number of people is 2. And you need me to pay for $700 of extra fee to the hotel.

Plussat: The location is good not too far from Nagoya station ( Taiko Dori side ) And Meitetsu bus station Easy to access another city even you travel via bus

Miinukset: Mattress is too hard not comfy

Plussat: Location is accessible.

Miinukset: Clean the bath tub, washlet and toilet bowl properly.

Miinukset: TV remote didn’t work half of the time. Cushions were weird.

Plussat: Very clean and neat. A lot of useful services and commodities. Smoking rooms, which were greatly welcomed

Miinukset: The room was a bit small for two people.

Plussat: Room is comfortable

Miinukset: The food is good, but it served cold.

Plussat: It was easy to find and the locations was also quite nice. The staff was also really helpful and friendly

Miinukset: The room was a little bit small

Plussat: Great place, great location, and very accommodating staff

Plussat: The location is really good : 5min from Marunouchi station and 5min from Fushimi station. Several combini close by. The room is standard Japanese room with all amenities, so no surprise. The staff was really great: everything I asked, they provided with kindness and smile. I am really thankfull to them.

Miinukset: The air con was blocked on heat. There was a construction site right at my window.

Plussat: good location, cost, cleanliness and friendly staff

Miinukset: bitter coffee, small room and bed

Plussat: convenient location, reasonable price, free internet access

Plussat: Location and comfortable and staff very helpful.

Miinukset: The room was clean but the bathtub is not clean at all. So, not impressed by that.

Plussat: Staffs are really nice and kind, I asked them to prepare the wine glasses and they prepared wine cooler and ice pod as well as glasses. Facilities are great.

Miinukset: Nothing.

Plussat: Unbeatable location! Just right above the JR station. Shopping center, restaurants surround. Staffs are nice and speak good English. Complimentary bottles of water daily (4 bottles). Pola brand shampoo, body wash and lotion etc.

Miinukset: None.

Plussat: My suitcase was automatically placed in my room when I checked in again few days later at the hotel, very nice arrangement!

Miinukset: There were few pieces of hair left at the bedside table, which is worrying for hygiene. Meticulous cleansing should be done at every spot before check in of next customer!

Plussat: High above the station. Great view.

Plussat: Clean

Miinukset: The bed isnt comfortable

Plussat: Excellent reception. Clean room. Excellent temperature control.

Miinukset: As with almost all Japanese hotels, the room was rather small for a moderate range room. Stayed seven nights and the room began to close in on the 3rd night.

Plussat: Location close to train station

Miinukset: Very small room

Plussat: Nice arrangements

Miinukset: nothing I liked the all

Plussat: Location

Miinukset: Staff wasn’t helpful and unfriendly at all

Plussat: Well placed near the Nagoya JR railway station the hotel has an ample range of nearby restaurants. Whole we were only in Nagoya for one night, we were extremely comfortable with the rooms we had. Given the proximity to the rail and subway system, the hotel is an excellent base for those wanting to explore the Nagoya area.

Plussat: Good breakfast and there are many choices. The room is clean as expected. The hotel location is very good, near the train and bus stations.

Plussat: The location is great, near the train station.

Miinukset: The room is too small for 3 single bed and not even a walkway for us to walk, the 4 luggages have to be squeeze under the table. Too small for 2 adults and 2 kids.

Plussat: The concierge is very nice in term of service mind and reserve the restaurants. I asked them to book restaurants for me while the email and I got most restautants that I want. It is luxury hotel in term of servie and facilities.

Miinukset: The location which is not locate near to subway station, which takes around 5 to 7 minutes by footwalk. It is not the big problem if you are alone and handle nothing as large and heavy luggage.

Plussat: Concierge staff has been very helpful and considerate ❤️ Thank you!

Plussat: Staff is friendly and so professional

Plussat: Location was great, airport accessibility is also a plus.

Plussat: It’s a very traditional upper end hotel in good condition.

Miinukset: As usual, difficult to get into the restaurants.

Plussat: Excellent customer service. Welcomed with a smile, and only too happy to help. Enjoyed the Breakfast with the variety on offer.

Miinukset: Nothing

Plussat: room was decent sized , small but enough space with a large bed. and overall very comfortable. and seems very popular among the locals, I see a lot of Japanese Nogizaka46 fans who like me stayed there and went for the concerts.

Miinukset: could use some usb ports for people with not enough chargers.

Plussat: Good location and close to subway station

Miinukset: Room is quite small but it might be a standard space for Japan

Plussat: The room was quite spacious to be in Japan. Located quite well 15mins walk to city center and 5mins from the subway. Staff was kind. The wooden floors ideals.

Plussat: The staff despite not having flexibility were polite and attentive. Housekeeping is superb and room is very clean.

Miinukset: We arrived at around 1.30pm and check-in was supposed to be 3pm. Staff said they'll charge if early check-in. I thought that was pretty ridiculous given it was only 90mins and all hotels are running on low occupancy. They finally relented and allowed us to check-in at 2.30pm with no extra charge...

Plussat: emme käyttäneet

Plussat: The room was perfectly fine for the price - definitely on the small end of Japan-small, but enough room for two.

Miinukset: The pillows were bizarre textures; one like a bean bag and one very very hard. Not really a problem - just a surprise.

Plussat: Room was cleaned everyday and the location of the hotel was a walking distance to underground subway. The room is just right for us and we are still able to open and fit both our large and medium luggage.

Miinukset: The restaurant serves the same food for 3 days and on our 4th day a new menu was added, nonetheless, the food is good. They have a laundry area but it's not free, price range from 500-1000 yen.

Plussat: Great view nice staff

Plussat: 1. It’s new and clean! 2.We got the room in high floor and it gives good view and comfortable!

Miinukset: 1. The hotel should give clear direction from Nagoya station. We actually walked a long way to get to the hotel using google map! The hotel can be accessed way shorter if gets to the correct exit! 2. Need to walk a little to find eating and shopping places

Plussat: New, Location

Miinukset: None

Plussat: Room clean, big bath room and nice view from the window

Miinukset: room very nice view from the window and clean, staff was nice. takes around 5 minuts to Nagoya station.

Miinukset: Near JR Nagoya

Plussat: Very clean and new, with modern Japanese-style facilities and a larger-than-usual bathroom for Japanese hotels (separate shower room and toilet room and sink area). Very smooth and modern elevators (3, 1 of which is wider for accessibility). A 24h Lawson right next door, and a tonkatsu restaurant also next door which is open from 5am-2am. It's not the nearest to the station, but near enough, and near a lot of restaurants and shopping so it's still pretty well-located.

Miinukset: Room we picked was a triple that was supposed to be around 30+sqm, but because the bathroom is larger than the average Japanese hotel, the room area itself is not as large as we had expected, and it was very difficult to find anywhere to place luggage, much less move around (we pretty much had to step on the beds to get anywhere). On the plus side, it's also because the bed sizes are full singles or small double beds per person, which is also why they took up more room. But it was hard to maneuver around the room comfortably. One luggage was by the doorway by the shoes, and the other had to be put on the vanity/table. Checkout is also pretty early, at 10am. Can extend at 1000yen per hour per room, up to 1pm

Plussat: Updated. Functional and clean.

Miinukset: Front desk person was unfriendly. Did not feel like appreciated.

Plussat: Location is great. Family mart and duty free shop just few steps away

Plussat: Close to subway station

Miinukset: None

Miinukset: At night, people on the road around hotel scary

Plussat: Location.

Miinukset: The washlets are a bit old. The breakfast room was crowded.

Plussat: One male clerk was VERY helpful with some documents that I needed to print for work. Thank you very much.

Miinukset: I had stayed at Meitetsu Inn (near Nagoya Station) so when I booked I thought it was that location--and I called the desk to try to get directions to this Nishiki location, but it was very difficult to find my way. I don't have a smart phone and the map on my printed invoice was too small to find where I was in relation to the station. I wanted to change to the other Meitetsu Inn, but it wasn't allowed. Very sorry for this -- the location was far from my work place and also very noisy at night.

Plussat: Good location not far from metro Comfortable room Good value for money with breakfast included

Miinukset: Some signs of wear, small things however Breakfast is included but a not special

Plussat: I like their breakfast

Miinukset: Rooms are too small and bed are small too

Plussat: Location

Miinukset: Room space

Plussat: I like lots of things from this hotel : (1) the room as the bed is super comfy for me and my son who were exhausted due to traveling, walking and on - off stairs under hot humid weather. (2) the location is a walk distance from McDonalds, LABI Nagoya and Nagoya Train Station (3) they have restaurant serving standard Japanese food (Udon, soba, unagi with rice) also a cafe serving western food (toast breads with scramble eggs and sausages) (4) there are two convenient stores nearby (5) house keeping staffs are friendly and had done wonderful jobs with my room! Hats off to them!!

Miinukset: We are unable to eat pork and it’s derivatives (ham, bacon, pork mince mixed with beef, lard, pork essence, etc) due to religious reason. We’ve had asked the front desk whether we can have the western breakfast without it and in exchange to that, probably extra scramble eggs or tuna or salad and they said it couldn’t be done due to hotel’s policy. I’ve also asked the restaurant staff who was in charge and they said the same thing. It was a bit disappointment where I was hoping they can be wiser in handling this kind of situations especially in the future when multicultural tourists will come to Nagoya for vacations. Hopefully they’ll consider to be wiser and more flexible about this in the future. Keep up your good services!

Plussat: Sijainti erinomainen, erittäin siisti hotelli. Vaatimaton aamupala oli ihan ok.

Miinukset: Kaikki oli kuten odotinkin.

Plussat: Staff is alert and service minded, they makes this feel as my second home.

Plussat: Good location, 2 stops from Nagoya stn. and walking distance to shopping district area.

Plussat: Very comfortable rum, bed, AC temperature. Macha tea and tea pot at the room, all the necessary amenities. Walking distance to lots of places of interest.

Plussat: Location if ok not too far from subway.

Plussat: Hyvä aamiainen, jossa pystyi valitsemaan sekä aasialaisen että länsimaisen vaihtoehdon. Aamiaishuoneen ystävällinen henkilökunta loi mukavan tunnelman. Hotellin sijainti on loistava ja huoneet viihtyisät, vaikkakin melko pienet. Kokonaisuudessaan erinomainen hinta-laatusuhde; menisin toistekin.

Plussat: The staff was very nice and helpful. The room was really nice- small but bigger than japanese standard though there was space for our luggage. It was modern and luxury feeling. The location was ok, close to what seems to be the city center of Nagoya.

Miinukset: Nothing in particular, it would be nice to have some dining space on the lobby floor.

Plussat: Hyvä uudehko hotelli. Hyvällä paikalla. Tunnelma oli nuorekas ja toimiva.

Plussat: Lots of easily accessible power outlets. Spacious room

Plussat: The rooms were very modern and new with comfortable beds.

Plussat: Close to station, very convenient

Miinukset: Room was not clean....

Plussat: Have bus center to/from airport, takayama, shirakawago, outlet mall on the 3th floor. How convenient it is.

Plussat: Location

Miinukset: Bed was too hard

Plussat: Location is very convenient. Bilingual staff.

Miinukset: It's an old establishment. Very budget look and feel

Plussat: Close to transport and good location for eating places

Miinukset: No real complaints

Plussat: Location! Airport bus is just at the 3rd floor in the same building as the hotel. Train station is within the same vicinity. Staff service all around from reception to housekeeping to dining is excellent! Keep it up

Miinukset: Paid and expected the breakfast buffet. We understand the need to change to avoid spread of the coronavirus but we should have been informed beforehand. We were advised only during check-in where we really were not given a choice but more of an FYI. We paid full for the breakfast buffet and not a bento box. We should get a reduced fee for the breakfast box. Drinking water should be automatic but they made it as exchange for not changing the beddings. Two bottles per day that you did not ask to change the beddings. We don’t usually ask our beddings changed for the duration of our stay but expect water regardless.

Plussat: Near Nagoya station, very convenient. room is clean and not too small for a single room. Bathroom is surprisingly large.

Plussat: Ihan ok hotelli. Lentokentälle on helppo kulkea suoralla bussiyhteydellä. Alakerrassa on Starbucks ja lähistöllä on muutamia pieniä ruokakauppoja sekä metroasema. Plussaa siitä, että huoneessamme oli vuodesohva, johon lapsemme pääsi nukkumaan.

Miinukset: Hotelli itsessään on vanhahko ja kaipaisi hieman päivitystä.

Plussat: The members are friendly, room is clear, the breakfast is very good!

Plussat: We booked this hotel with almost no research due to a change in travel plans. We were completely satisfied with the stay and would recommend it. The room was very comfortable - one of the biggest we had during our 3 week trip in Japan. We didn't have much contact with any staff members but the ones we did talk with were very pleasant. The location is excellent for transportation, shopping and entertainment. The hotel is accessible by subway but we sure you know which exit to use from the Sakae station as it is huge! A taxi from the station was 1600 in a rainy rush hour and it was the best money we spent in Nagoya! We did make our way back to the station by subway once we had our bearings.

Miinukset: We purchased the breakfast one of the mornings we were there. The breakfast room is in the basement and is a little dark for my taste. The buffet was a mostly Japanese affair but there are some western choices (bread, eggs, little boxes of cereal) for those wanting a change from the rice/miso/fish breakfast.

Plussat: Good location

Plussat: Great central location. Getting to and from Nagoya Station could get hard with luggages, so we caught a taxi to the hotel instead. Sakae Station is easily accessible, just a few minute walk from Beat Western. Starbucks is connected to it so it was great having quality coffee before we venture out.

Miinukset: Ac wasn’t working, I tried to get another room but it was hard to communicate with the night staff. There is no maintenance personnel to fix it, nor was there a manager you could talk to regarding the issue after 9pm. They did give a fan however which turned out ok since it was cold from the outside.

Plussat: The room was comfortable but probably smaller than we expected. Perhaps typical of Best Western where it served a purpose re accommodation. Location was very good. Close to many shops, restaurants and more importantly, transport. Easy to get around from there. There was a restaurant there but we didn't take advantage of this really can't comment if it was any good. They did serve breakfast there but again, we didn't check this out so can't comment on the quality of the breakfast. Starbucks downstairs so this was a bonus.

Miinukset: Nothing really to add here. Was a neat, tidy, but small room.

Plussat: Location. Near airport bus stop and shopping area

Plussat: The hotel it self was excellent. Clean, large and helpful staff. The location is easy to get around. There are no tourist attractions close by. You need to catch a train to get around. It is on a different ticketing system to the JR rail. This was a little annoying for us. I didnt have the breakfast, by my inlaws did. I thought it wasnt value for money. The hotel is easy to get to from the airport.

Miinukset: far from train station

Plussat: We have a room size bigger than most of big city in Japan , and good breakfast

Miinukset: Can't get a No smoking room

Plussat: Good Location, close to Train station. Clean room. Value for money.

Plussat: Good price and free breakfast. Location quiet and near few new shopping mall.

Miinukset: Hotel to station not near. If carry luggage feel too far to walk. And restaurant price compare to city center, it quite pay more high.

Plussat: We can walk from Nagoya station to hotel and also can walk from hotel to Toyota museum. Around the hotel has shop and minimart which very convenient for us. the price is reasonable.