Citrus Hikkaduwa

The beach was good, right next to the property. There is a small coral like reef which breaks the waves to its really good place just to relax. Other than that the only good about the hotel was the service provided by one particular waiter named Sajith. If you do visit look for him in the restaurant.

Where do I even begin? Overall my say at Citrus Hikkaduwa was horrible. I would think twice about revisiting Citrus Hikkaduwa. THE ROOM : overall there is nothing wrong with the aesthetics of the room, it was positioned right above the pool and overlooking the sea. However, the bed was horrible. Imagine a double bed with two single mattresses. One of the mattresses was worse than the other and this is not something I expected from such a reputed hotel. In addition, my room was also the closest to the hotel restaurant area that hosted a DJ, I could hear the loud music in my room till about 11pm. THE FOOD : This was the most disappointing of all. When I checked in, I was told that the dinner service would be from 7.30pm to 10.30pm. So my wife and I went down for dinner at around 8.45. To my surprise most of the items on the dinner buffet were empty. I waited for around 5 minutes while having my soup to see if they were being refilled, however as this was not being done I ate was there. Severely disappointed and fuming I confronted the executive chef who walked into the dining hall while I was having dessert. Then he took the initiative of refilling the food, but by then I had finished eating. The Breakfast was ok, nothing too fancy. I've personally had a better breakfast at my local SPAR supermarket. THE BATHROOM : The bathroom looked dull and old is not something you expect from such a hotel. THE BAR : We walked into the bar area at around 6.30pm on a Friday. We had to search for the bartender for a good 10 minutes before he turned up. In addition, they were out of mint leaves for mojitos. I would expect something like this on a weekday when there isn't much demand but not on a Friday eve. Summary: This property has great potential to be a great hotel, but fails to live up to the hype. PS : They offered me a small cake as a consolation for what I had to experience.