Emm Hotel Hoi An

Greeted with friendly staff, the girls behind the front desk always had a genuine smile. Always there to help with a smile. Customer service, A Plus.

Breakfast was excellent every day and the staff were superb. I told the Manager and she passed on my comments to the staff. I had an accident whilst I was at the hotel and the staff were amazing, so helpful. They even rang the airline to get assistance for me. Wonderful hotel, wonderful staff.

Nothing!!

Great hotel with value for money

The price was very reasonable, with buffet breakfast included. Happy hour at the bar from 2-5 with 50% off beer and cocktails. Staff were really friendly and the hotel was only located an 8 minute walk from the old town. But the location still had decent restaurants and massage parlors within a very close distance. Two supermarkets were right next to the hotel.

The smallest thing, but we were on the top floor and there was a constant banging coming from within the roof, likely from an air conditioning unit or something because it would occasionally turn off. This was a minor thing and we didn’t raise with the hotel.