Êmm Hotel Hoi An

10-15 minutes walk to the old city Free bikes Nice garden and pool area. The garden and outside bar are really nice if you want to sit for a while late in the evening. Prices are unreasonably high though. There were two young ladies at the front desk who were very very helpful and kind, upon arrival they upgraded me to a Delux room and when I wanted to book another night, they came up with the suggestion to book the premier room and they would allow me to change to the premier room the night before, which worked perfect for me. The other staff are not unfriendly but don’t expect a very warm treatment or any extra efforts. They just do what they should do.

-The rooms and the bathrooms are a bit outdated and more in general the design of the hotel is basic. - Upon arrival I wanted to give the gentleman who carried my suitcase to the room a small tip. Before I had offered it he grabbed it out of my hand and walked away without saying thank you. That was very rude. The airco in my first room didn’t work very well. When I informed the front desk, they fixed it but the airco’s in general should be maintained more regularly as the one in my premier room wasn’t in a very good shape either and made strange noises sometimes. The street side rooms are very very noisy. The noise will awake you around 6 am. Choose pool side. The only difference between the superior room and the Delux room is a balcony. The Delux has a balcony while the superior room only has windows. There is no other difference and one is not more luxurious than the other. The Delux is even a bit smaller. The balcony is of no use though. There is no furniture and nothing to hang your wet swim wear to dry. And in the suffocating heat of Hoi An in the summer months you don’t open the door to the balcony.