Hoi An Garden Palace & Spa

Lovely staff, everyone was really helpful. Hotel is beautiful with a nice pool area. Food in restaurant also great

The crew was very kind, the hotel is beautiful and clean, the pool is amazing. The facilities are flawless, breakfast is rich and tasty. We had great time!!

A bit far from the center, but there are shuttles from the hotel and back at certain hours so it’s ok. And it’s nice to be in a more quiet place

The Hoi An Garden Palace was a nice place to stay and very good value for money. We stayed 3 nights in the Garden Palace suite and enjoyed our stay greatly. The staff were so friendly, caring and couldn't be more helpful, particularly the reception staff, but generally everyone. Breakfast was good with plenty of choices. We had to leave too early for breakfast on our last day so the hotel gave us lovely breakfast boxes so we could have some breakfast which was much appreciated. Our room was spacious, clean and comfy and had everything we needed. The pool and garden area was a great place chill, relax, sunbathe or have a drink. The location was ok. The hotel was about a half hour walk from the Old Town. There was a free shuttle bus you could take into town or to the beach, although we didn't do the beach, this time. The hotel also had bikes you could borrow and it was only 60,000 VND for a cab to the old town, anyway.

There was nothing much to dislike. If I want to be picky, only two very minor things: 1. Pillows were a bit hard and only one pillow per person provided. 2. You had to book seats on the shuttle bus at least half an hour before the time it was due to pick you up and book seats to come back. Not really a big problem, just meant you had to plan ahead a bit more.

This hotel is wonderful. It looks like old romantic hotel surrounded with beautiful garden (but it is only the atmosphere not the hotel itself), in the hotel everything is new. The room is very large. We had a balcony and rear exit to the lovely and great swimming pool. All the facilities and the room itself is new and not old. The hotel staff is amazing. They are friendly and will try to help you as much as they can. You can use free bicycles. The breakfast is very good, tasty and with many options. In the evening and the night till 22:00 you can eat in the hotel dinning room, the menu has vast options and the food is very good all on value for money. The hotel has a free shuttle bus to Soul beach which a must to go. And to the center of Hoi An very convenient. For laundry go out from the hotel and turn right few meters forward you will find on the right a house and in the house the very nice lady has laundromat for 25,000 VND for 1 Kg. The laundromat is recommended. This hotel is Highly Recommended and it is very good and fun hotel. We will come back.

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