Baku hotellia

Plussat: Speechless it’s kind of palace more than hotel. Totally in love with it.

Miinukset: No thing

Plussat: Nice facilities good location great really

Miinukset: Everything perfect.

Plussat: If the hotel deduct some amount from my credit card in advance the rest should be paid at the checkout not all the amount . Why I should wait for some days to return back the deducted money !!

Plussat: Hotel facilities, location and staff were helpfull

Miinukset: None

Plussat: - Perfect location few steps to the old city and 5 to 10 min walk to Nizami street, all what you need is n a walking distance. - Good size room - Comfortable room - Staff are very friendly and helpful

Miinukset: - Dust all over the room even after cleaning - Didnt like the city view room which was facing a wall not a city view at all so we changed the room to a sea view room.

Plussat: All the facility of The hotel

Miinukset: NOON

Plussat: I liked the location and the hotel facility. It is very nice and luxurious.

Miinukset: I didn't like that I can not adjust the A/C as I needed. The room was very warm and apparently I had to call the housekeeping to adjust the temperature to a lower temperature. Calling them didn't help.. I wake up at night because of the A/C which really took away from the experience.

Plussat: Hyvä aamiainen. Mukava huone.

Plussat: The staff were really amazing

Miinukset: Location

Plussat: To be honest I prefer other hotels compared to the amount of money it charged .. but in over all the food was amazing and the staff members were so cooperative and i like that it does involve bathroom tub for relaxation which is indeed a bonus and location of course is very near of everything

Miinukset: I had two things it wasn’t appropriate for me.. First one that bathroom is sapareted into two sections and has no hose for washing And the other item is that whoever passing by the corridor you can hear and feel his steps as if he is inside the room so wall nedded to be isolated perfectly Worth to be mentioned that there is no sensors for card inside showing that the guest is inside the room so if u will not press the don’t disturb sign u will be waken up from the janitors for cleaning at morning

Miinukset: Tänä päivänä toimivan internet-yhteyden tulee olla peruspalvelu. Nyt käytäntö erilaisten maksujen ja lyhyiden ilmaisten selauspaikkojen kanssa oli sekava ja turhauttava. Joillekin henkilökunta lisäksi avasi maksuttomua yhteyksiä, toisille ei. Tämän tason paikkaan tällainen ei kertakaikkiaan sovi!

Plussat: Amazing hotel

Miinukset: Nothing

Plussat: Ystävällinen ja auttavainen henkilökunta

Plussat: Balcony view and room decor was wonderful.

Miinukset: Location is far from everything and require travelling everyday even for meals. Room service menu was limited and have few food options.

Plussat: great staff, grea food

Plussat: The staff are very cooperative, helps us with all our needs with a smile. Excellent and valuable hotel.

Plussat: I advance to booking this hotel it best one in Baku and you will get fruit as gift from hotel

Plussat: breakfast and location of breakfast was nice and staff was very very kind and responsible.

Miinukset: small lobby and weak wifi

Plussat: The best man i have meet in this hotel is samiir , he is behavior and gentle .

Plussat: Good house keeping (Nehayet) Good staffs (breakfast ladies, reception, boys) Good bed

Miinukset: Breakfast quality, variation

Plussat: Breakfast offers a lot of options and it was very delicious. Staff are so friendly and cooperative. Rooms are big and with acceptable decorations

Miinukset: Location is so far from everything.

Plussat: Upgrade with Hilton Honors registration, bell staff helped dispense pesky cab driver, front desk spoke excellent English. Really good location, better that flame-building’s.

Miinukset: Desk/work area needs to be upgraded eventually for working traveler.

Plussat: All the staff were friendly helpful and went out of their way to please. The breakfast and breakfast staff were exceptional. The staff and supervisors at the check in desk were exceptional. The rooms are large and clean, the fitness centre and pool are clean and well managed.

Miinukset: Everything thing was perfect.

Plussat: In general, everything was fine. Very friendly and helpful reception and other staff.

Miinukset: Unfortunately, there were no slippers in the room and no toothbrush and toothpaste in the bathroom. Everything else was great.

Miinukset: It’s not clean enough , the towels in the toilet, bed

Plussat: Polite handling and permanent assistance from all staff of the hotel

Miinukset: Do not disturb nignal it's paper i wish Change by electronic

Plussat: Breakfast was good, but it changes every day. The location is of course the very best, just opposite the Maiden Tower. Baku is a very safe city and a great place to travel.

Miinukset: The hotel is a little bit old, unfortunately not everyone of the staff understands English. But everyone at least tries to make you feel welcome.

Plussat: I loved the hotel. Its not a large so the service is personalised. Breakfast was served in the roof terrace restaurant and suited me just fine and the view was lovely. Staff are very helpful especially Hadija who organised a trip to a local doctor for me. I couldnt have managed without her. Taxis were arranged when I needed them , directions carefully given to whatever shop I needed and every request fulfilled (however small).

Miinukset: As far as I was concerned there were no negatives about my stay.

Plussat: Great location, big clean rooms.

Miinukset: No elevator.

Plussat: An excellent address in Baku's old city, a few steps from Maiden's Tower. Nice decoration, good buffet breakfast, helpful staff.

Plussat: Perfect location by the Maiden Tower with great decor and friendly staff.

Miinukset: Nothing.

Miinukset: Breakfast room very cold

Plussat: This was my second stay at this hotel, and it was as good as the first. Great location, quiet, very helpful staff and a full buffet breakfast in its unique terrace with a view around Baku. The bed was very comfortable and a huge TV was begging for HD programmes (which are, unfortunately, not available).

Miinukset: The only negative thing about this hotel is that it suffers from an apparently chronic drainage problem: as I noted in my previous stay in another room, the bathroom emits a strong and persistent bad odor of stale brown water or mold, which is quite invasive, if the room windows are not open or if the bathroom door does not stay firmly closed. Pity, for an otherwise outstanding hotel...

Plussat: Sea view

Miinukset: Staff

Plussat: Looking nice and staff are even more nice

Miinukset: No parking parking near hotel are expensive so need to find out value parking will be helpful

Plussat: Hyvä sijainti Bakun vanhassa kaupungissa, ystävällinen henkilökunta ja siistit huoneet.

Miinukset: Aamiainen ei ollut kovinkaan erikoinen.

Plussat: - Location is good

Miinukset: This is not a "4 star hotel" its more ot a no star local hotel. - Poor room cleaning and dont clean toilet or change bed linens - Uncomfortable bed - You have to pay for even a water bottle (not complimentry) - No one speaks English - Bathroom smells like sewage - AC does not work! Very room! - Breakfast was very poor!

Plussat: There is an amazing view from the breakfast roof top terrace. The staff was helpful and friendly. Location is nice in a silent part of the old town.

Miinukset: The bed in our room was noisy.

Plussat: Hotel location is great near to all major touristic attractions in old city, "icheri shahr" .Nice interior decoration. Good breakfast

Miinukset: We arrived at 10 am, after a night journey by train from ganja,exhusted.The receptionist was a bit rude with a cold face, told us the room is not available, but we can go to a smaller room in annex building with the price we had already paid for suoerior room which we refused. He did not try to compromise or even make us relax to sit and decide. I am aware of hotel policies which might not be flexible, but his attetude was not warm and welcoming at all. During the stay, I realized that there are always several hotel sraff standing in from of reception desk, hotel entrance, and lobby, which make the atmosphre of hotel entrance less welcoming and comfortable.. hotel sewage system needs maintanance, I felt bad smell in bathroom.no Minibar items.

Plussat: It’s very clean and the staff are really nice

Miinukset: All is good , nothing was bad , it’s my second time there never had a single problem.

Plussat: Great position and fascinating building

Miinukset: Bathroom renovation would be welcomed

Plussat: A great experience in the a luxury caravanseray style, for a very realistic price. The entrance lobby is fantastic, serene and majestic, both during the day and in the evening with the atmospheric lighting. The room was lovely with a great central-Asian classical design, and all details taken care of very well. I had a bathtub, and a balcony. The massage (by Sekineh) in the hamam was highly professional. The breakfast was very rich, with all kinds of local delicacies, fruits, breads, eggs, drinks, etc. It is served on the top floor, with a magnificent view over the old city.

Plussat: Location Interesting lobby

Miinukset: Cleaning time was 6 pm Bathroom had a smell and grout was greenish on the water closet

Plussat: The location is excellent. It is very near to the main historical attractions of Baku Reception staff Orxhan was very cordial, polite and proactive. He made us feel home with his hospitality.

Miinukset: It was a very short stay.

Plussat: The hotel is located in Old City , Baku and has many attractions at walking distance. There are many restaurants nearby. The staff were warm and upgraded us to family suite room. The hotel has a nice courtyard. The room was spacious and clean . Overall it’s a nice bargain.

Miinukset: Room had slight musty order specifically in the wash room.

Plussat: Staff is very friendly and helpful

Plussat: Everything good. Good Service, food, room , especially Shafa, Ayaz and Dilber .

Plussat: Very nice breakfast Amazing location Thanks to hotel admin for finding us a room on 3rd floor (were there are elevator

Miinukset: To have an elevator for all floors

Miinukset: Wifi

Plussat: We arrived early in Baku with the overnight train from Tbilisi. Shuttle service from the trainstation was arranged by the hotel and we got an early check-in without paying extra! Decent breakfast, helpfull staff, quiet location at a 30-minute walk from the (old) city center of Baku.

Miinukset: The level of English of the staff is not what you expect for a hotel in a city like Baku.

Plussat: Staf Mr Shakir was a nice boy he helped me a lot thanks East Legend.

Miinukset: Everything was best

Plussat: The morning staff was really helpful. Esp the girl at the reception who took extra efforts to guide us about places to visit. The breakfast menu was limited but delicious. Good view from the room, and the balcony was the cherry on top

Miinukset: We weren’t told about the house keeping time which ends at 4pm. That caused a bit of an inconvenience. The faucet next to the toilet was leaky so the floor was wet whenever you had to go.

Plussat: the views and the sauna

Miinukset: we organised an excursion with them to the mountains which ended very badly as the driver was a complete disaster. do not book any excursion with them. also, there is only one person who speaks English in the entire hotel. the location of the hotel is not in the city centre but almost one hour walk.

Plussat: Due to the facilities thay provided

Plussat: very helpfull staff.room is so clean.very good service.

Miinukset: there is not dental set in bathroom

Plussat: Very good comfort. Sauna and pool. Simple but good breakfast on the top floor with sea view. I definitely recommend this place especially for this price, i don't think you will find anything better.

Plussat: The stuff, the bar, Everything was just amazing.. there were really helpful and friendly. And I liked the room cleaning service.. honest and very clean.

Miinukset: The only comment I have.. is that the rooms needed to be be sound isolated

Plussat: 1)This location is more like a house if you would really want to enjoy a home like environment try this location.

Miinukset: 1) Rooms are bit small

Plussat: Siisteys, asiakaspalvelu erinomaista

Plussat: We thoroughly enjoyed our stay at Holiday Inn Baku. The exceptional service Hospitable and Kind staff made our stay in Baku more special. We would like to thank every one at Holiday Inn Baku for their kindness, hospitality, the exceptional service and mostly making us feel like we are home away from home.

Plussat: -The staff was very helpfull special thanks to Miss.Farida at reception for being patient at checking in. -The restaurant on 18th floor very polite staff and good food -The tourist information desk lady was very polite and helpfull -about 25 min walk to nizami st.

Miinukset: -The big bed is actually two beds placed together so there is a little gap between them which is uncomfortable.

Plussat: Very good

Miinukset: Very good

Plussat: Everything was good!

Miinukset: Nothing

Plussat: Fantastic hotel ticked every box for my short stay

Miinukset: Nothing to dislike - keep up the great work

Plussat: Comfortable beds, great choice of food at breakfast, very friendly helpful staff

Miinukset: N/A

Plussat: I’ve been there several times. The service is continuously good. Professional, friendly, supportive. Often my flights are in the early morning. Every time a coffee and a smile

Miinukset: The smoking areas disappearing slowly. I know that is a trend. But it is a pity. Maybe they will find a fireplace for a cigar and a rum.

Plussat: The staff is incredibly friendly, especially for breakfast. Well done!

Plussat: Why is excellent

Miinukset: It was so nice and easy to reach and good welcoming

Plussat: The entrance was old modern not stylish the rooms were nice but the brake fast was also not a lot of choice example there was no cold smoke salmon which is very common in 5 stars hotel. The construction noise couldn’t let me stay for the rest of my stay in Baku, we had to go for another 5 star hotel .

Miinukset: Far from the old city, major shopping area and night life entertainment

Plussat: Very nice hotel with lovely facilities, indoor and outdoor pool. Great gym. Best of all attentive and friendly staff. I would definitely visit again.

Miinukset: Indoor pool was under renovation

Plussat: Nice staff specially at the reception , free shuttle from and to the airport terminals.

Miinukset: Located after the airport parking check point if you have a car you will be charged 1 manat every 2 hours

Plussat: Hotel greatnesses close of Baku airport The restaurant wonderful and great The help desk wonderful and helpful

Miinukset: The hotel prices high

Plussat: Very high standard business hotel, fine spa, good service

Miinukset: Wake up call did not happen, mini-bar empty

Plussat: Only hotel within the airport compound, ideal if you have an early morning flight out.

Plussat: close tot he airport

Miinukset: 22 euros for breakfast is a bit too pricey

Plussat: Hyvät ja edulliset kulkuyhteydet Bakun keskustaan. Monipuolinen aamiainen.

Miinukset: Hotelli hieman kulahtanut, mutta siisti. Mielestäni max. 4 tähteä.

Plussat: Lähellä kenttää, puhdas, hieno Harvian kiuas,

Miinukset: Liian pehmeä sänky, hieman äänet kuului kentältä.

Plussat: Located right next to the airport. Very helpful for late night arrival.

Miinukset: No concierge, the receptionist who was taking luggage to the room

Plussat: The staff were very nice and provided all the information, I have also requested a shuttle bus from and to the airport and it was provided free of charge as well

Miinukset: The hotel is really nice, the only problem is the noise from the airport, considering its location that’s understandable. My room was non-smoking but there was still smell of smoke probably from previous guests. I think the price is a little high still

Plussat: Staff is very helpful and Co operative

Plussat: Staff are very kind specially ilaha, ismayil, the director kamran and his son .. they helped a lot and always offer help Restaurant down star has nice food and opposite the hotel Rooms are big

Miinukset: The location far from the center

Plussat: A very good hotel with all facilities available. Everything like food and shopping malls restaurants were nearby. Best place with best price in baku! Signature building is just a 5 minute walk from here. Receptionist are very good and helpful. A+ service.

Plussat: The person who's responsible for 3. floor was super kind. Breakfast was more than my expectation. Room was clean and big. Highly recommended

Plussat: Amazing staff .. very quite rooms

Miinukset: Nothing

Plussat: I loved the cleanliness and helpful personnel. Mr. Kamran assisted our every need with professional approach. Definitely will stay again and recommended to everyone.

Plussat: Smith hotel exceeded my expectations in many ways. Staff was very friendly and helping. Prices were a good deal considering high room comfort and beautiful breakfast. Location was very good as well. I travel to Baku often and I now know my place to stay for the next times to come.

Plussat: It was very nice staying with good stuff and they have 2 supermarket in around and located near the mall. That was perfect deal with Mr. Kamran & Mr. Khan and all the reception members.

Miinukset: There is no tissue at the room.