Hotel ICON

Lap of luxury in Kowloon

From the moment we arrived until our departure, the level of service was extraordinary. Rooms are spacious and extremely comfortable. The rest of the facilities exude an approachable luxury that is likely to pamper any traveler. If included in the price of your stay, the buffet breakfast in The Market dining area is not to be believed. Foods from everywhere well prepared and exquisite service. Highly recommend staying here.

We dined in the top floor restaurant Above and Beyond and had the Peking Duck set menu with a wine pairing. Here, unfortunately, the highly attentive service became intrusive and absurd. For example, someone comes every minute to check on your table and rather than a casual glance this check includes a careful study. The servers would often jump in to do something unnecessary and pointless such as turning the water bottle so that the label faces you or randomly realigning items on the table in a fussy manner. And if you had the temerity to top off your own water glass, someone would jump in and grab the bottle form your hand. Aside form the overbearing service, the meal was only okay. The duck was tasty, but most of the other flavors were no more than ordinary. And the wine pairings were similarly undistinguished. Considering that the meal (at HKD 2000) was by far the most expensive one we had in 4 days in Hong Kong, it was a very poor value for money. I recommend going elsewhere despite the high rating this place receives on Trip Advisor.