Halvat lennot Hongkongiin

Miinukset: "Wearing a face vizor on top of the face mask is silly"

Plussat: "Amazing crew, seats were super confortable. Overall top experience !"
Miinukset: "Nothing"

Plussat: "Everything great!"
Miinukset: "~"

Plussat: "The crew was really nice and very attentive."

Plussat: "Service was okay."
Miinukset: "Could have been more customer focused!"

Plussat: "Service and entertainment"
Miinukset: "On boarding and on time departure"

Miinukset: "Friendly and wellmennerd team."

Plussat: "The service is excellent. Best of the airlines bar nane"
Miinukset: "The grill chicken that comes w/ the scrambled egg breakfast was kinda dry. Otherwise, all’s good."

Plussat: "Journey to Helsinki to Doha was good. Plenty of empty seats."
Miinukset: "Full packed airline Doha to Dhaka as well as flight was delayed a bit."

Miinukset: "The lounge, they use the club lounge in Boston which was so so. Could we have use the one world BA lounge instead?"

Plussat: "The flight attendants were outstanding. Anticipated requests, were readily available and attentive without hovering over you. QSuite was superb. Food was excellent."
Miinukset: "Nothing. Everything was fantastic."

Plussat: "The flight attendants were fantastic. They paid attention to every detail and anticipated requests. Always had a smile on their faces."
Miinukset: "The service and the aircraft with QSuites were superb."

Plussat: "crew amazing,"

Plussat: "nice crew, great service"

Plussat: "much better than average food"
Miinukset: "shorter length flight but maybe little can be done,"

Plussat: "Seat was sufficiently comfortable to get some rest and I was very ready to be done with the flight when the plane landed."
Miinukset: "Breakfast option - eggs and a sausage had much to be desired. Other meals were fine."

Plussat: "The crew was very friendly throughout the 7-hour flight."

Plussat: "Great service onboard!!"
Miinukset: "Checkin at Zurich!!!Waited two hours in line to weigh in... Staff was friendly but not enough staff"

Plussat: "Patricia (cabin crew member) was particularly nice to us, and encouraged us to move to a row of empty seats so we could lie down and sleep for the second leg of our 24-hour flight. Air ventilation on this plane is excellent. Food was good. my low-lactose meal found me even after I had moved seats. overall excellent flight."

Plussat: "I am very pleased to travel with Qatar airways. Qatar airways and Singapore Airlines are the best companies."
Miinukset: "I was a little bit annoyed with the staff at the Doha airport at the boarding gate because she did not let me get in to boardin in priority even though with my privilege club card, I do have to insist after the call for zone 1 to proceed for boarding."

Plussat: "The crew was very sweet and very helpful, especially to kids who were constantly thirsty or hungry."
Miinukset: "We were supposed to take the flight 8 hours earlier. I’m not sure flight with such short connections should be sold at all - with the previous flight being late 20 minutes, we were met at arrival gate by Qatar airlines employee that told us our connecting flight left without us. They helped us with everything onward- getting new boarding passses, hotel and meal vouchers, but all of this should not have been needed if such short connections were not sold."

Plussat: "Excellent entertainment very friendly crew"
Miinukset: "Food is becoming predictable Qatar Airways"

Plussat: "Service, seats, beds, food, entertainment, EVERYTHING !!!"

Plussat: "everything"
Miinukset: "nothing"

Plussat: "Excellent customer service, from the check in process, to boarding, to flying 21 hours from Boston to Phuket with infant- we couldn’t have asked for a better experience! Everyone was so accommodating and helpful as we traveled with our 7 month old a lot g distance."

Plussat: "Films Service"
Miinukset: "Not enough films"

Plussat: "I actually loved everything about the entire flight experience. Everything was awesome (Minus a 1-hour airport delay that was out of control of the airlines)."
Miinukset: "Nothing. Seriously. Tasty food, good movie selection, plenty of legroom, pleasant flight attendants, comfortable seats... good stuff. :)"

Miinukset: "Seats are too small"

Plussat: "Everything was perfect! From boarding the flight, decor, hospitality, clean, comfortable and my special meal selection was always right. The flight attendants greeted me before meals and insured me that they received my meal order."

Plussat: "service and staff was polite & friendly"

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Plussat: "Friendly staff. Good food."
Miinukset: "Unlike my flight from US to Qatar, this flight was outdated and their video streaming touch device was old."

Plussat: "Late night flight and new cabin design was great. Crew was friendly and quick to respond to requests."
Miinukset: "Entertainment options need to be expanded. Mouthwash should be added in toilet."

Plussat: "The movie selection was good."
Miinukset: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."

Plussat: "Everything is good thank you so mach !!!!"

Plussat: "The staff was very accommodating and were able to provide me a seat with more leg room last minute."
Miinukset: "The food"

Miinukset: "Food is not fresh and seats are not comfortable. Very little leg room."

Miinukset: "the flight was canceled."

Miinukset: "On the second leg, my first choice option was not available. Instead I was offered what appeared to be a lurid pink yogurt, coupled with fluorescent orange 'juice', together with the Indian vegetarian option. The accompanying 'muffin' appeared to consist of the following ingredients: flour, oil. Suffers from the "African flight's don't matter" syndrome when it comes to level of staff and entertainment. I was expecting better from Qatar - back to Emirates I go!"

Plussat: "Departed n arrived on time"
Miinukset: "Small old plane crow were tired I think"

Plussat: "I like Qatar Airways very much. Ground and air personnel are all professional and courteous. I will fly Qatar every time I can."

Plussat: "service"
Miinukset: "asian vegetable meal was uninspired"

Miinukset: "Food was below average Could have been better for elderly people.. Boarding: No wheel chair assist. asked for 2 wheel chair assist - for myself and my spouse..but got for only one.had to wait till last min at boarding where tickets where issued as no one was available..hurried in last min to security gate."

Miinukset: "I did not like that u cannot see what seats are avil before u buy the ticket.. i got a bad seat!"

Plussat: "Website and in-flight service is quite good. Flights take-off and land on time. The crew is international and quite professional."
Miinukset: "Onboard entertainment system is not quite good. The touch screen is not responsive and the movie selection is not very good. This is where Emirates excels."

Plussat: "Food is palatable. Crew are acommodating"
Miinukset: "Many of the films have no English subtitle"

Plussat: "Movie selection was good."
Miinukset: "Everything else. Boarding was chaos, Ground crew should show authority while boarding passengers."

Plussat: "When I missed my connection in Dohar, I was put up in an excellent hotel with all expenses paid and great food."
Miinukset: "When I arrived late in Doha because my flight from Heathrow was delayed, it was difficult to find help when I was trying to rush to make it in time for my connecting flight to Haneda."

Plussat: "airline service"
Miinukset: "n.a"

Miinukset: "Baggage handling was poor"

Plussat: "Seat was not comfortable"

Miinukset: "It was perfect"

Plussat: "Cathay pacific is very professional. 100 times better than American Airlines in general"

Plussat: "They are amazing"

Plussat: "no!"
Miinukset: "They need to smile and respect the passengers"

Plussat: "Very good"
Miinukset: "Very good"

Plussat: "Will if you didnt know yet it was horrible. because of the reschedulling i miss my flight from paris to venice and all this flight is boon through you but i couldnt contact cheapflights because you dont handle it. So what do you think??"
Miinukset: "Well at least you could at least know what happened but instead i still got message from you that my flight was still on for 1235 really are you guys that really dumb??"

Plussat: "Efficient, courteous and early arrival"

Plussat: "Just fine.."

Plussat: "Everything"
Miinukset: "Bathroom is clean, but could be better if more attention is being given."

Plussat: "Easy check in and bag drop, staff available when help was needed. Felt comfortable enough to check myself in as every part of precessions was made clear"

Plussat: "Yes"
Miinukset: "Nothing"

Plussat: "Everything, thank you. See you next time. The best airplane"

Plussat: "Very efficient and courteous, a pleasure to fly with your airline."
Miinukset: "Don’t change anything!"

Plussat: "I had never flown with them before. One of my friends is coming to visit me in the Philippines next month. I told him make sure he books it on Cathay I was super happy with the whole experience."

Plussat: "Smooth boarding"
Miinukset: "Air hostess did not offer hot drinks"

Plussat: "Good seat - request granted"

Plussat: "Smooth, uneventful travel all was well."

Plussat: "The plane was late for no reason. Missed my connection in Hong Kong. Cathay pacific gave me a voucher for 9usd, it was insulting and ill not fly with them again"
Miinukset: "The plane was late for no reason. Missed my connection in Hong Kong. Cathay pacific gave me a voucher for 9usd, it was insulting and ill not fly with them again."

Plussat: "The smile that never ends on all the crews. Sespite their hard work, they never cease to smile and so gracious"
Miinukset: "None"

Plussat: "very comfortable."

Plussat: "The head staff making sure that me and my 4 year old are well taking care off. Super nice staff"
Miinukset: "The security staff and their approach and way of communicating"

Miinukset: "No gap to weigh your head on side of plane. Relatively uncomfortable window seat."

Miinukset: "Row seat is tight"

Plussat: "I liked the orange juice."
Miinukset: "There were no interesting movies. There was no internet connection"

Miinukset: "Ordered a vegetarian meal that was never delivered."

Miinukset: "unable to move around, seat was stiff, stuffy in the rear of the plane,"

Miinukset: "Broke my luggage"

Plussat: "Nice crews eating for a big guy."

Plussat: "Nothing"
Miinukset: "It was operated by an alliance air company but I bought thru American Airlines, I even didn't know that was a coshare because I started the first leg with American, once it got cancelled they said that they couldn't do anything, and the other company said that the ticked was issued by American, nightmare. BTW I'm a Platinium member of American Airlines, what thy should at least give a little attention since I fly every month."

Plussat: "Whole experience was very good"
Miinukset: "Nothing"

Plussat: "hospitality is very good.comfortable journey."

Miinukset: "I had a cumulative 10 hours of delays on this trip and missed important appointments because of this"

Miinukset: "The child sitting behind me keeps kicking my seat and never stops making all kinds of noise, that really sucks! One attendant (I believe she is from Hong Kong because she once emphasized that she does not understand Mandarin and she only speaks Cantonese and English) she had different faces and attitudes towards foreigners, people who are Hong Kong citizens and people who are from the Mainland China, which made me and my friends really uncomfortable..."

Miinukset: "More than two hours delay"

Plussat: "Went up and down as planned."
Miinukset: "Late departure due to storms results in late arrival. Seat didn't work as expected. USB charger didn't work and interfered with the headset."

Plussat: "Good"

Plussat: "Landed on time"
Miinukset: "Boarded with delay"

Plussat: "Reboot shut my system down for a bit. Rebooting restored ok"

Plussat: "Everything the movies the airline staff and having the electric plugs to charge ur phone"

Miinukset: "Too rigid on the weight of hand carry luggages. 7kg (including the case/bag) is less than other airlines."

Plussat: "Clean and comfortable"

Plussat: "The flights were on time and there was no problem at all with my luggage."

Miinukset: "seat room small and uncomfy"

Plussat: "It didn't crash"

Plussat: "Good,but no toothpaste & toothbrush like Asiana"

Plussat: "Cathay is an airline I trust and feel confident in the respect I am accorded. I have never, over many years and flights, experienced any unacceptable negatives."
Miinukset: "I understand the airline passenger industry is trying to fit in as many passengers as possible; with preference for the 'money-making' bookings. But the reduction of seat space is very uncomfortable for my 6'2" frame."

Miinukset: "Our plane was late leaving Shanghai so we missed our connection to Hyd. Then it was routed to nearby airport for refeuling. Once in Hong Kong we were assigned a hotel but it took 2 hours in a Taxi line then an hour to the hotel. I wad so tired i could only sleep at the hotel while resting to return to the airport the next day!"

Miinukset: "Delayed 3 hours in tarmac"

Plussat: "Yes"
Miinukset: "Thanks"

Plussat: "the plan"
Miinukset: "seevce was bed 10! hour alihhvwiyhb2 snacks"

Plussat: "Crew was attentive, friendly and helpful."
Miinukset: "Flight was cancelled because the operational issues. No information or help given. Their airport procedures and practices make it extraordinarily challenging and stressful for passengers. We’ll never fly with them again."

Miinukset: "The transfer in Istambul was very tight on the way back I literally had to run to get to the flight"

Miinukset: "We were delayed for quite some time with no explanation."

Miinukset: "No Free WiFi in the airport, and the salad on the plane was taste-less. There was not entertainment device on the plane."

Plussat: "Loved the amenities kit. The hostess was very nice and always helping with a smile."

Plussat: "Excellent staff."
Miinukset: "Very cramped, even for economy."

Plussat: "the onboard entertainment system is poor: you don't have your personal screen, and the only programmes available are the saftey video and airline's ads. The flight was delayed for 20 minutes at the start however it arrived on time. So that was not really an issue."
Miinukset: "The crew are professioanl and the service is OK although you need to ask for your tea/coffee. The food isn't amazing but it meets my expectation about the short flight cuisine."

Miinukset: "The grilled cheese sandwiches. They've been in the menu for a while but my family does not enjoy them at all. Tuna sandwich on another flight was much better. Also lack of entertainment. They allow you to access it, then they turn it off. Is such a tease. Plane left late and kept us in very hot cabin."

Plussat: "Service, professionalism"
Miinukset: "Food is good but very bland."

Plussat: "Food and service is excellent. Istanbul lounge is great."
Miinukset: "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Plussat: "Food, entertainment and service"
Miinukset: "narrow sitting space"

Miinukset: "The seat pocket of the seat in front of me was broken, which resulted in a metal wire poking into my legs for the entire duration of the flight. Not only was it uncomfortable and bordering on painful; but this could also potentially be dangerous in the event of an emergency!!!"

Miinukset: "Seating too tight/ crew staff members at Istanbul airport"

Miinukset: "Screaming babies"

Plussat: "Entertainment was OK boarding was a good comfortable sitting."
Miinukset: "I did not have an option to order kosher meal when I did my online check-in so I called customer service and the lady on the line barely spoke English and even though I warder kosher meal and verified it with her when I go to the plane the crew told me they don't have a kosher meal for me. The crew was unwilling to help me find something else to eat and they were very rude. I am very disappointed of their customer service standards. I will not use Turkish Airlines again."

Miinukset: "It was too warm and the seats had very little legroom"

Miinukset: "Despite having seats assigned we did not fly Customer service was just awful dealing with overbookings"

Miinukset: "The broke my baggage. I have been flying a lot lately and never had any issues until I flew with Turkish Airlines. They are incredibly unorganized, late, gave headphones just so I could watch a map since nothing else was being played for some reason, etc. I won't be flying them again."

Plussat: "Will definitely fly Turkish Airlines again."

Plussat: "great customer service!!!"
Miinukset: "I ordered vgml (vegan meal) a head of time, been confirmed, but non of my most recent 4 flights had it:("

Miinukset: "No AC"

Plussat: "Food and service were fine, plenty of movie choices on the screen, nice goody bag with slippers, ear plugs, eye mask, etc . . ."
Miinukset: "Turkish Airlines website is the worst I've ever used. Embarrassingly bad, really."

Plussat: "Great flight and awesome entertainment"
Miinukset: "The food is too small"

Miinukset: "Didn't get to Instanbul or my destination of Budapest. There were mechanical Issues that I was told were weather issues. I was delayed over 12 hours, missed two connections and given the runaround about getting a place to stay for the night. The shuttle service provided took another hour at 2am! $47 to cover four meals and no mention of flight credit on my first leg for the HUGE inconvenience. A direct flight to Budapest a 27 hours after the fact is the best they could do and wanted to charge me a change fee too!! My vacation is cut short by this mess and my travel companions already in country are waiting on me to get their trip started. I will not be using Air Canada or Turkish air until they can communicate between one another and provide at least average customer service. So, it's safe to say that it will be the 12th of NEVER when I fly Air Canada"

Plussat: "Pretty much everything except for the fact that they have no entertainment in Russian"

Plussat: "Flights were on time; Crew was pleasant - asked for water and was provided in a minutes; Pilots were great, they have landed smoothly"

Plussat: "Food, crew, comfort, not a full flight, enough room for everyone"
Miinukset: "Plane was one of the old ones but I understand why it was used on small hauls, but it could definitely be upgraded to provide the top of the line service and luxury Turkish is known for and stands for."

Plussat: "it's mostly good"
Miinukset: "the AC during flight from Riyadh to Istanbul is too hot !!!!!!!!!! Why???"

Miinukset: "Ok"

Plussat: "The service and food"
Miinukset: "Seats are to cramped."

Plussat: "Crew is always excellent, food is amazing. Overall is always good."
Miinukset: "The airplane was old, seats were uncomfortable. Ataturk staff, Turkish Airline ground staff is so HORRIBLE, we are never traveling with Turkish Airline again."

Plussat: "My favorite airline!"
Miinukset: "Faster boarding would be great"

Plussat: "surpassed our expectation"

Plussat: "Friendly workers"
Miinukset: "I upgraded and paid for first class round trip but only got it for my flight to italy and not the flight back to miami. Economy is too cramped for such long flights and they are not as attentive as in first class"

Plussat: "I just liked the entertainment. I watched couple of movies comfortably. That's it."
Miinukset: "I didn't like the food, crew. Most crews didn't SMILE, din't greet properly. It is very disappointing. Why they don't Smile? During my trip to Atl to Istambul I asked one crew to give me some water. But she didn't give me. After then I asked another crew. It made me very upset. I am not satisfied about food. It is not standard. It needs to be improved. Train your crews how to SMILE and Greet."

Plussat: "The food was good for an airline. Crew was nice."
Miinukset: "It was a long flight in coach."

Miinukset: "The flight was delayed by 2 hrs, no explanation given, the ground staff was no where to be found, finally one person showed up and he was not helpful. No formal announcement was made!"

Plussat: "politely crew."
Miinukset: "food caused stomach pain"

Plussat: "On my way back my flight before was delayed. When i arrived to the flight people were still boarding but i was told that they knew my flight delayed therefore they aold my ticket."
Miinukset: "I run to the flight and fall on the way and they didnt even have a first aid kit at the gate, and they sold my ticket!!!"

Plussat: "The best air line in Europe"

Miinukset: "The flight tracker was the only thing we could watch on this flight."

Plussat: "I was able 3 soccer games live during the flight. Food was also very good."

Miinukset: "My Luggage did not make it, I don't have any information about it :)"

Miinukset: "hardly uses bridges when boarding. have to take shuttle an attendant only said 'oops' instead of an apology to me when she spilt some water on me accidentally. and they rarely look at you when saying goodbye while you unboard the plane you'd expect better even from a 'mediocre' airline"

Plussat: "Meals, pillows and blankets, and the pouches with the slippers, toothpaste, etc."

Plussat: "The food is the best."

Plussat: "The service was outstanding, this is one of the best airlines I have ever flewn. Considering its elegancy and exquisite service. My twelve hours from Miami to Istanbul turned out to be less because of the amazing service I recieved. Very happy that this airline exist and cannot wait to go back and experience this great airline again."
Miinukset: "They're are no negative feed back to Turkish Arlines"

Plussat: "Vegetarian option of the food. Constant hydration"
Miinukset: "WiFi"

Plussat: "Very polite and helpful crew. Nice selection of movies in-flight"

Plussat: "The most amazing service, good food and great steward"

Miinukset: "Three hours departure delay from Munich to SFO"

Miinukset: "Viaje corto"

Miinukset: "The flight was cancelled and rescheduled for tomorrow same time due to bad weather. I had a child with me and it took 2.5 hours for us in the airport to get a hotel and taxi for night stay and I reached at 0030 at night. The lufthansa staff was not helpful at the start. I will missed a meeting for"

Plussat: "Good flight in a nice A380, I’m in the top floor on premium economy."
Miinukset: "Crew is not smiling a bit and slow service even if she serve only 32 of us in our section. Flight is not really smooth and shake a lot."

Plussat: "First i will say thanks to almighty God for the journey mercy, and from the pilot, the co pilots and the crew members were so amazing, such a good hospitality."
Miinukset: "Well everything thing was so amazing so far i cant even think of anything they can do better.. from my own view"

Miinukset: "Not much legroom and no tv’s on a 10-hour flight"

Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."

Plussat: "Boarding was great. There is priority boarding available for those booked on connecting long haul premium economy flights."
Miinukset: "The seat was very uncomfortable. For a 2 hour flight, it was okay. Any longer would have been difficult."

Plussat: "Boarding was efficient. Everything else was average."
Miinukset: "With the exception of one Asian cabin crew, others were cold. Food has worsened on Lufthansa. Portion and quality are not as good as 1 year ago. I find the seat average in comfort for premium economy. If only the seat would move forward, I keep sliding off it. Cathay Pacific has a much better seat."

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Booked upper deck, lots of leg room and space. Very comfortable 11hr flight. Staff were lovely and food good."

Plussat: "Boarding was a bit hectic loading an A380 and that was probably the worst part. Service was very pleasant but a little scarce. Premium Economy was better than most. Food was not that good and ranked with the boarding."
Miinukset: "Food and boarding"

Plussat: "Great film choices, short flight time - no delays. The flight was relatively full but I experienced no discomfort and the food was good. I think they ran out of one option but this didn't bother me as it wasn't my choice."

Plussat: "service was good"
Miinukset: "seats too small"

Plussat: "I flew in the A380 bulkhead at row 50 from Munich to Hong Kong. Have flown premium economy with Lufthansa before, it was no different from before. The service is efficient. Entertainment was fine and had an interesting selection in their world cinema section."
Miinukset: "A pretty standard experience and nothing which makes you feel special. Other airlines might offer an upgraded meal in premium economy or a special cocktail, but not on Lufthansa."

Plussat: "Attentive and friendly crew, good selection of in-flight entertainment"
Miinukset: "Crew did not come around very frequently with water throughout flight, mostly only during regular beverage service."

Plussat: "Friendly crew. Sufficient beverage and food service."
Miinukset: "For an international flight on Lufthansa, the 747-8 seats pale in comparison to the A380 seats. Thinner and less comfortable. Seats and armrests were dirty, did not look like they had been cleaned in a very long time."

Plussat: "Flight went smoothly with no issues or problems. Flight attendants were nice & helpful Thank you"
Miinukset: "The only thing I could complain about was the tv screen wasn’t working & attendant tried to fix but the headphones never worked,"

Miinukset: "No bridge in Frankfurt - long taxi and then 15 minute bus ride to the terminal; had to go through security again; mad dash to catch connecting flight (which also had the 15 minute drive to the plane - again, no gate in the terminal! Shambles!"

Miinukset: "Over 30 minute delay for an hour flight! Frustrating."

Plussat: "Friendly and efficient staff."

Plussat: "Nothing!"

Plussat: "My flight from Budapest took off hour later then scheduled. We landed in Munich only ten minutes before the international flight's take off to San Francisco. Upon the Munich landing, eight of us were escorted on a special bus, with a special pass controll and on special routs to make sure we get on the plane on time. Our laggage managed to get on the same plane as well. Thank you Lufthansa!"

Plussat: "Boarding was fast"
Miinukset: "I had to pay extra because I didn't know that Lufthansa only allows one piece of luggage for international passengers, unlike most of their competition. Cost me $375 extra!!!"

Plussat: "Great service and food."
Miinukset: "after the fact, improperly disclosed baggage charge excessive and no opportunity to pay on line and avoid the charge at the airport."

Plussat: "Premium economy gives you extra confort, more space to sleep better."
Miinukset: "The flight was delayed 40 minutes."

Plussat: "Flew business class. Service and food were excellent!"

Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Plussat: "Great seats!"
Miinukset: "Staff didn't seem very happy."

Plussat: "Seat comfort, service excellence"
Miinukset: "Quite outdated movies on entertainment system"

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Plussat: "The check-in and boarding was fast, easy, great. The crew was very nice and good. The overall service was excellent."
Miinukset: "the food was on medium level compared to other airlines."

Plussat: "Crew was very professional, friendly and helpfull. Fantastic entertainment selection. It was a pleasure."
Miinukset: "The seat space a bit tight in economy."

Plussat: "Everything else."
Miinukset: "Boarding was chaotic."

Plussat: "my favorite airline"

Plussat: "more than 2 hours spent in the plane which was the reason for waiting at the airport taxi and extra pay."

Plussat: "Nothing, really nothing"
Miinukset: "Really never had less room in a seat!!!"

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Plussat: "You disappointed me"
Miinukset: "Noting"

Plussat: "Main issue was the food was not as expected, it was a problem with kids food. Entertainment was also with No update movies, more of them classic or old."

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."

Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."

Plussat: "Quick flight, efficient boarding."
Miinukset: "Seats weren't very comfortable, but it was a short flight. Our layover was too short and our passport verification process almost made us miss our flight."

Miinukset: "Full plane, no options to spread out."

Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

Miinukset: "Finnair are hellbent on trying to sell goods and continuously interrupt the movies with their confounded announcements every 15 minutes very annoying. If i wanted to buy something its in their mag and as a regional flight it should include some form of nourishment other than juice or coffee one off, tight fisted and not a descent selection of food either"

Plussat: "Both crews from JFK to HEL and HEL to JFK were great. Very attentive and accommodating."
Miinukset: "N/A"

Plussat: "A350, very comfortable and quiet. Good crew and pleasant flight"
Miinukset: "cabin temperature was a bit too high through the night."

Plussat: "Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice."

Plussat: "Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too."
Miinukset: "I hate paying for water but I seem to do this all over town."

Miinukset: "Could be better, say, like with Singapore Airlines.."

Plussat: "meal"

Miinukset: "It was late"

Plussat: "Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City."
Miinukset: "If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser"

Plussat: "At least the crew was friendly"
Miinukset: "The flight was delayed for 1 hour and we were sitting inside the airbus with no air condition due to technical difficulties on 35 degrees sweating like pigs. No water or snack was offered even though the delay was so big."

Plussat: "A350, smooth and quiet. Nice plane"
Miinukset: "Seats in business are a little crowded and close together. opening to get in and out of seat is minimal"

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Plussat: "Great crew"

Plussat: "Everything"
Miinukset: "None"

Plussat: "I have flown to hk with Cathay and American exclusively. I wanted to try Finnair because the price was very good for business. I now know why. The food is mediocre. The staff aren’t friendly or attentive. At $2700 it’s cheap compared to CX and AA but I know why now."
Miinukset: "Service, staff and food."

Miinukset: "The transfer was a disaster. We had to go through the security check (even though the transfer was in the Schengen area) and almost missed our connecting flight."

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Plussat: "I got to my destination"
Miinukset: "Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I think most of this is poor ground handling In Helsinki."

Plussat: "reasonable leg room comfortable seat"
Miinukset: "No choice of food and service was quite slow but meal was fine the breakfast was ghastly a continental option would be much better"

Plussat: "New plane, good food choices."
Miinukset: "Plane could use a deep clean. Entertainment choices were limited in terms of latest blockbusters."

Plussat: "Speed boarding process."
Miinukset: "No entertainment system on a 3 hour flight..."

Plussat: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."
Miinukset: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."

Miinukset: "video was broken"

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Plussat: "Food, entertainment, service"

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Miinukset: "Finnair used to be a good airline but it has deteriorated significantly. The flights are expensive but uncomfortable. The airline uses every opportunity to save money and charges through the nose for everything. The morale of the crew is low."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Plussat: "The staff was professional and friendly. The waits were short on boarding."
Miinukset: "The flight was over an hour late. The baggage reclaim belt broke down, which delayed our arrival at the target even more."

Plussat: "Good smooth flight, on time. No complaints"

Plussat: "I like the crew, the new aircraft, the airport in Helsinki, the business lounge in the airport"
Miinukset: "There was nothing that I truly disliked. I thought the food was mediocre and the business seat rather lumpy"

Plussat: "Its a short ride."
Miinukset: "Short ride."

Plussat: "Friendliness of staff"

Plussat: "Stuff"
Miinukset: "Lack of snacks"

Plussat: "The airport it's very nice and clean.."

Miinukset: "long waiting time in the bus before the flight"

Plussat: "Great service, staff and punctuality"
Miinukset: "The food was soggy and overheated"

Plussat: "Brand new A350 business class was excellent - far better than tired old BA planes. Great IFE and food and beverage service. Excellent cabin crew aervice. Overall, thoroughly good from start to finish (Finnish?)."
Miinukset: "Amenity kit was a little basic."

Plussat: "Service, staff, food and beverages all excellent"
Miinukset: "Seat was just a little hard when lying on my side"

Plussat: "see above"
Miinukset: "see above"

Plussat: "Good imfo"
Miinukset: "Easy"

Plussat: "рейсы точно по расписанию, без задержек, персонал внимателный"
Miinukset: "заказала и оплатила билеты за 4 месяца до перелета, а получила место в самолпте на самом последнем ряду у туалета"

Miinukset: "We didn't get from Helsinki to Dublin we were redirect via Paris."

Plussat: "A bit delaye in Departure but ok overall"

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."