Aston Waikiki Sunset

Location, staff

Room phones never worked, spotty wi-fi, TV didn’t work last 4 days, A/C quit night before we left, water leaks down wall of A/C, black mold on hallway walls, old stained carpet in halls, laminate on kitchen cabinets peeling, power cables stolen.

I liked the space of the rooms. It was perfect for our family.

Housekeeping didn’t change the sheets regularly and always came by at different times when we actually needed the room. The amenity fee was unwanted since we didn’t want any of the extras and there was no way to opt out. At $25 per day it was a bit much.

Lobby staff very helpful security was rude and very unhelpful

The Parking garage staff was a pain the hotel would lock you out of their entrance which is the only way into the garage if you asked the attendant at the garage they would not let you in that way or help you or give directions on how to access your car