Halvat lennot Honoluluun

Plussat: "Typical JAL, nearly everything was fantastic."
Miinukset: "I don't think it could be made better but legroom on this flight was cramped. Certain planes in the JAL fleet have really cramped legroom and uncomfortable seats."

Plussat: "Food, service,"
Miinukset: "Some crazy flight itinerary they should not sell at all! At first I thought layover was same location only to find out it was another airport across of time. Flew into ITM and flew out KIX and boarding ticket it says only OSAKA so I didnt know. I barely made the flight....if they had accommodate the transportation I would understand. But they tell you, you have to make it there on your own. Another CRAZY information is that I thought at the very least the baggage will be transferred. But nope! You have to pick up the baggage and ride the train across town to the other station. Whoever made this itinerary should be really fired and no longer work at this company. You take a great airline and make the experience so bad."

Plussat: "The staff were fantastic nothing was too much trouble and great fun attitudes."
Miinukset: "No entertainment systems."

Plussat: "Good space between seats. Cleanest of the restroom. Nice crew service"

Plussat: "Thier food tasted excellent!"
Miinukset: "Wish there was a vegetarian option too."

Plussat: "Best customer service"

Plussat: "Service was exquisite."
Miinukset: "No complaints."

Plussat: "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
Miinukset: "Nothing"

Plussat: "The flight crew was incredibly kind and attentive"

Plussat: "Excellent entertainment and the crews attention made me fell welcomed."

Plussat: "Customer service was really good"
Miinukset: "The food always makes it hard to eat anything the next day."

Plussat: "Jal should gave me a better resting seat. The connecting flight is too long hours. Very tiring for a 73 years old person."
Miinukset: "Too long and no rest."

Plussat: "Excellent service overall"
Miinukset: "Nothing particular"

Plussat: "Friendly and helpful staff, excellent food."

Plussat: "The crew Service"

Plussat: "The friendliness of the crew and the comfort of the seat + size of the screen"
Miinukset: "Possibly more food options could of been better, only had western or Japanese option"

Plussat: "Each seat had their own screens, and there was a small footrest available for each seat."
Miinukset: "The food was uncharacteristically bad for JAL. They served some sort of French chef's dish that was terrible. Normally, JAL has great food that I love to eat. The plane was also pretty old so it felt more cramped than usual, and the seats we uncomfortable."

Plussat: "JAL doesn't disappoint!"

Plussat: "Service is amazing ! JAL is handsdown the best ever. The staff, crew and overall flight was great..."
Miinukset: "The horrible JET LAG I have now lol."

Plussat: "Everyone is polite, helpful, and the flight was quite pleasant."
Miinukset: "Website is difficult and it's impossible to get seated in advance next to traveling companions if they're booked separately. That was quite frustrating"

Plussat: "Great service! Also, the food and beer that came with my flight was awesome."

Plussat: "Friendly crew members and prompt service."
Miinukset: "Some seats were noisy. When passengers moved it would make creaking sounds so very hard to relax or sleep on the flight. Row 23/24 area left side."

Plussat: "Nothing really special."
Miinukset: "They love the PA system. They want to make announcements in multiple languages all the time."

Plussat: "The fact that everything is included with the flight makes it very easy to fly with JAL. The staff was friendly and helpful when I was checking in. The agent tried her best to get me a window or aisle seat but was unable to. That didn't matter though. Airlines in the US should learn from them and treat their customers the same way."

Plussat: "The airplane and all"
Miinukset: "A little bit in the sakura lounge"

Plussat: "Always a pleasure to fly on JAL. Despite a cramped seat in economy, the flight attendants made up for the uncomfortable seat. They are attentive, helpful, and courteous. Time went quickly."
Miinukset: "Seats are too small for tall travelers."

Plussat: "We were coming back from treking in Nortwest Viet Nam. JAL upgraded us to business class (ie, sleeper bed) for the Ha Noi to Tokyo, and gave us good seats on to HNL. FOOD was the best. Next time we'll try HNL-SAI entry to Nam. The Boeing 787 was a great ride to/from Ha Noi, particularly with JAL service."

Plussat: "JAL used to be a premium airline like Korean Air"
Miinukset: "Now JAL is like American Air, just stuffing a greyhound full of souls."

Plussat: "The crew were all exceptionally pleasant, helpful."
Miinukset: "I didn't care at all for the food."

Plussat: "Our flight TO Tokyo from Honolulu was wonderful! Our seats were spacious, the plane wasn't filled to capacity, the in-flight entertainment was the best I've ever seen, the food was amazing. On our flight BACK, the crew was still wonderful, and the boarding process is quick and efficient."
Miinukset: "Aside from having to take the red-eye, the seats for our return flight were the most cramped I've ever been. My 6' husband's knees were touching the seat in front of him, and the seats were super narrow. I can't remember being so cramped in my entire life. That's really my biggest complaint, but when the flight is 6 1/2 hours, being cramped gets old really quick."

Plussat: "Flight attendants and ticket agents were very nice and helpful."

Plussat: "Plenty of leg room, which as a tall person I truly appreciate. They give you slippers, blanket, pillow on every (international?) flight. I flew Korea to Japan and Japan to Hawaii. Got free meals on all flights, even my short two hr flight between Korea and Japan. Free booze too!"
Miinukset: "Small overhead bin. Not deep enough, I had to turn my suitcase sideways. Luckily there was no one in our middle seat or I'm not sure where they would've put their baggage."

Plussat: "The best airline I have flown in. Plenty of room and the in-flight service was excellent."

Plussat: "Crew members were very nice. All staff members definitely embodied the courteousness and professionalism of Japan. The house slippers were a nice touch and we really enjoyed the large movie selection. The miso soup with meals was great! Overall really enjoyed our flying experience with jal and would fly with them again."
Miinukset: "The food for our return flight from haneda to Honolulu was definitely subpar compared to the food we had on our first jal Honolulu to Hong Kong flight (layover in narita). Also the plane was not as big and older so we didn't have the touch screen. We were quite impressed on our Honolulu to Hong Kong flight, then were a little let down on our haneda to Honolulu flight."

Plussat: "very friendly and very helpful from checkin in to departing"
Miinukset: "some flt attendants didnt speak english or they didnt understand what i was saying. (but it was fine, i was flying on a Japanese airline and didnt expect them to speak english."

Plussat: "The excellent service and courteous staff."
Miinukset: "Three babies were crying throughout the flight which made the flight in uncomfortable. The flight attendants were spending a lot of time accommodating the babies and parents requests."

Plussat: "The main entree was excellent."

Plussat: "Seating is comfortable. Lots of entertainment (for free), free alcohol, and you can adjust your own window tint"
Miinukset: "Boarding was delayed. I think their system went down. Food wasn't bad. But I mean really is airline food ever good?"

Plussat: "The Japanese flight attentants were excellent. Entertainment was excellent"
Miinukset: "I didn't like the other asian flight attendants. They were rude. Asked for water, she said we're not serving water only juice at this time. Asked for Consume or Dashi there weren't any. asked for diet coke they ran out. very small things but weren't able to satisfy our trip back to HNL."

Plussat: "Best and consistent service."

Plussat: "Best prices for quality service. If the prices for JAL are within $30, I will always select JAL."

Plussat: "Japan Airline employees are courteous and gracious. The plane and seats were comfortable, and they offered complimentary food and movies. I would definitely fly this airlines again."
Miinukset: "There was nothing I didn't like about this airlines."

Plussat: "Even at economy class everything is all inclusive, meals, entertainment, even alcohol. Fast service with a smile. They will go to any length to accommodate your every need."
Miinukset: "Nothing"

Plussat: "As always, the Japan Airline's stewardess takes care of you so well, they really make your trip a very comfortable one. (Think the Japanese airline crews are the most caring, with thorough service, and they are surely one of them."

Miinukset: "Same"

Miinukset: "Could not enjoy the music and NHK news on the plane."

Plussat: "Amazing service"

Plussat: "Excellent customer service. Five star service on board. Very helpful and informative customer service at jal transfer counter."
Miinukset: "None"

Plussat: "Customer service was awesome and the food was good"

Miinukset: "Having to wear The face vizor is silly"

Plussat: "Crew is amazing and very courteous. The seats were very comfy and food was awesome. Thanks."

Plussat: "Flight is spacious"
Miinukset: "Crew members service is very slow and not courteous, Also, boarding has to be more planned and informed.."

Plussat: "smoothing take off and landing"
Miinukset: "Food quality and variety is not good. Also, their serving speed is very poor. Boarding should be more informed and more organized upfront."

Plussat: "The flight crew/staff were professional and very helpful and accommodating to the passengers from check in to deboarding."
Miinukset: "Seats were a little close, especially for a long flight, with meals."

Plussat: "Great crew, great customer service by phone, great food and entertainment."
Miinukset: "Boarding and deplaning took ages, but don't they always?"

Plussat: "The crew was exceptional! Seat was comfortable and extra seat not occupied next to me giving me extra elbow room also in addition to sufficient leg room."
Miinukset: "I would have a few suggestions but it would rise the price of ticket significantly. We got what we paid for."

Plussat: "Service was okay."
Miinukset: "Could have been more customer focused!"

Miinukset: "Too much A/C, feel cold."

Plussat: "Crew was amazing"

Plussat: "Crew is good. Flight got delayed"
Miinukset: "Food is good."

Plussat: "The crew, Venyat looking after my aisle was exemplary. He kept note of when I was asleep when the service passed through. Whenever I go to the galley, he would notice and asked if I needed anything. And this is in Economy!"
Miinukset: "On the A350, the seat doesn't recline much. It was quite uncomfortable."

Plussat: "Journey to Helsinki to Doha was good. Plenty of empty seats."
Miinukset: "Full packed airline Doha to Dhaka as well as flight was delayed a bit."

Plussat: "Long flight, not so full, yet the crew was busy. Some green/trainee types waking us up to bring seat forward while serving meal to passengers on the rear row !! One said we dont serve wine with lunch - really! She did bring the wine 30 minutes later. But they were nice overall. Kept it clean. A+."
Miinukset: "Nice if they offered/served drinks before meals"

Miinukset: "I had a carry on plus a laptop bag. On the website they say you are allowed to carry a personal item such as handbag or a laptop bag along with the carry on piece. This guy at Nagpur airport says the weight of both these combined should be under 15 lbs. are you kidding me?"

Plussat: "Food was good and so was the crew, entertainment was better than expected."
Miinukset: "Obviously the seat could have been roomier but still good."

Plussat: "Helpful,courteous and efficient"
Miinukset: "Wifi was hard to connect"

Plussat: "The crew was very helpful and fast, at the gate of flight from Doha to Tbilisi they greeted and thanked me in Georgian, which was very nice of them. The seats were comfortable and the entertainement was good during almost ten hour flight from Manila to Doha."
Miinukset: "The food during the flight from Manila to Doha was poor. Last year I flew from Doha to Singapore in January and the year before that from Doha to Colombo, the food on both of the latter flights was very good. The food during flight from ManilaManila to Doha was poor."

Plussat: "Crew was good and helpful. Food was good. Seats were comfortable."
Miinukset: "They could have given me an other flight so that I could attend the wedding I was going for. I gotta flight after 12 hours and 10 hours lay-off in Doha. Even if I didn’t get that long layover, I could have been able to attend the wedding."

Plussat: "Food and entertainment was fine."
Miinukset: "Crew was not very organized or helpful. Need more training/experience."

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "Service basically. For such a long haul flight they did everything they could to make it comfortable."
Miinukset: "They could have checked the bathrooms more often as trash bins were very full."

Plussat: "The plane had everything I could want."
Miinukset: "Unfortunately, the plane was late, prompting me to miss my connecting flight. These things happen, I understand, but most upsetting was the fact that Qatar Airways provided very little information to those of us missing our flights. While on the plane, when those of us with short layovers mentioned that we may be late, we were told "you'll be fine - they hold the planes for a bit." When we deboarded the plane from New York, we ere wrangled into groups depending on our destinations. Many of us assumed that we were going to be taken to our next flights as we had been told they would be waiting for us. The airline rep in charge of my group refused to tell us any information, however, only admitting after we got confrontational with her that we had missed our flights. She then offered no information about what would happen to us, telling us we'd find out when we got to the rebooking counter. Very unprofessional. I was told that I would have to wait for another 24 hours for the next flight, necessitating that I would spend the night in Qatar. I was put up in a hotel that was decent, but again that offered very little in terms of customer service. We were given an $80 meal allowance, but despite me not using it, I was nickeled and dimed in other aspects to where I ended up paying $20 to help reschedule a flight that I had missed in my destination country. The whole ordeal was a nightmare and mostly due to poor communication and very cold, almost robotic interactions with the QA staff on the ground in Doha."

Plussat: "The leg space the reclining chair the personal tv the head rest The food"
Miinukset: "Nothing"

Plussat: "Loved the array of film choices. The food was lovely and the service was fabulous. Lovely warm blankets ."
Miinukset: "nothing"

Plussat: "Crew were good, food was decent"
Miinukset: "Equipment/electronics was a bit dated."

Plussat: "Fantastic service, very friendly staff who are always happy to help"
Miinukset: "Should have internet free of charge in flight"

Miinukset: "As above"

Miinukset: "Flight delay by 4 hours!!"

Miinukset: "Boarding at JFK very disorganized. Poor system. No vetting of wheel chair users many fakers."

Miinukset: "I didn't like that I had to get off the plane and then put back on the plane. That was not noted when buying the ticket. That is important information."

Miinukset: "There's not food which was on menu I did not eat"

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Plussat: "The movie selection was good."
Miinukset: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."

Plussat: "Upgrade to 1st Class. Very grateful for the experience. Outstanding service. Very professional crew. Awesome recliner seats. What's not to like about premium service?"
Miinukset: "Too short leg :( This upgrade would have been awesome for the longer leg of the trip (for a much needed decent sleep)."

Miinukset: "Missed it because my flight from Colombo was delayed by 6 hrs."

Plussat: "view above"
Miinukset: "The woman behind me wouldn't allow me to put my seat back. My comfortability was off because she didn't want her TV screen close to her face. I didn't want to make a big deal. Other than that I love Qatar airlines."

Miinukset: "Food could have been better. Dessert was disappointing, more choice could have been good."

Plussat: "Stewardesses were more helpful on this flight than we had experienced on the previous flights. However their resources were limited. landed safely."
Miinukset: "Food on the four different flights (from DFW to Doha on to Cape Town and then from Johannesburg to Doha on to DWF) was not good at all. Timing of meals, food all below expected. One flight attendant trying to serve both meal and drink to each person took a lot of time. Snacks offerings were almost non-existent. Those of us traveling on three connecting flights with no time to purchase food nor water had a rough time of it. Would not fly Qatar nor connect in Doha again unless absolutely necessary."

Miinukset: "It was an older plane. It seemed smaller and we had no choice in entertainment"

Plussat: "Entertainment"
Miinukset: "Food"

Miinukset: "Kayak/priceline re-booked my flight for my sister and I from SAA to BA, but failed to completely reissue us tickets. When we checked in for the flight, we had no ticket for the first leg of the flight, but we had tickets for the remaining flights. We immediately called to fix this problem, but due to slow customer service, we weren't issued tickets in time and the flight left without us. We missed all remaining connecting flights and were forced to buy New tickets. Now we have to work with kayak/priceline to get all my money back due to their error. We came back a day later than expected and missed going back to work."

Miinukset: "I had to ask for wine to 3 different hostess's"

Miinukset: "Food is not up to the standard. They make announcements that there will be snacks like sandwiches and ice creams, but they don't offer that openly. You have to ask for snacks. Now we, US citizens don't like to ask for food just so you know. The crew should offer. if we don't need the food, we can always say no."

Miinukset: "Cramped seating on long flight. Headrest not adjustable."

Plussat: "Everything"

Miinukset: "The luggage management system was terrible. We had to wait 2 extra hours for a single carry-on that we had to check in before our 15 hour flight. After a 24 hour journey, it is really inconsiderate to add extra hours to the journey. For luggage, I would give a 1, very poor rating for Qatar Air."

Miinukset: "Tiny seat spaces"

Plussat: "Crew were super nice, a lot of entertainment varieties"
Miinukset: "That I had to deal with some rude local officers at the airport, one of them was Qatar airline employee, 3 were security and immigration staff. They ruined my trip with thier rudeness."

Plussat: "The crew was very helpful and did their very best to accomodate me. They were very aware of my comfort and needs, as a pregnant women I really appreciate that."

Plussat: "So rude crew"

Plussat: "Very nice airplane and pleasant crew"

Plussat: "Terrific hot breakfast in bus. class"
Miinukset: "Window did not darken like the others."

Miinukset: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Plussat: "The crew was professional & friendly"
Miinukset: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Miinukset: "Not being 1 hour late"

Plussat: "Good for both."
Miinukset: "Bigger seats."

Plussat: "Awful"
Miinukset: "Everything"

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Plussat: "The crew was amazing and the food was great."
Miinukset: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Plussat: "very attentive crew"
Miinukset: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Plussat: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Miinukset: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Plussat: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Miinukset: "There were several flight delays and gates were changes a few times."

Plussat: "Smooth flight."
Miinukset: "Seat a little cramped."

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Miinukset: "Very slow service at checkin, was not even available when I arrived at the airport"

Plussat: "punctuality of boarding and flight time"
Miinukset: "attitude of crew in business class: no sense of true hospitality"

Plussat: "Good flight, very attentive crew."

Plussat: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Miinukset: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Miinukset: "You are almost always late!"

Plussat: "Professional crew. Good boarding."
Miinukset: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Plussat: "Food and staff behaviour"
Miinukset: "Entertainment"

Plussat: "Nice crew; clean plane; decent dinner"
Miinukset: "No entertainment system; insufficient knee space"

Plussat: "Friendly attendants. Decent food, and frequent snacks and beverages."
Miinukset: "No charging ports for electronic devices."

Plussat: "Food was good and crew members were very nice"
Miinukset: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

Miinukset: "At some point the luggage was lost. here."

Plussat: "Comfort economy well worth the extra."

Plussat: "The sandwiches were simple yet just the right touch, on all four flights."

Plussat: "Usual professional and friendly service from my airline of choice for most destinations."
Miinukset: "Nothing"

Plussat: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"

Miinukset: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."

Miinukset: "suitcase didn't turn up, although connection was quite tight"

Plussat: "Boarding/unboarding"
Miinukset: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."

Plussat: "That we didn’t crash"
Miinukset: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Plussat: "Jet airways flight till mumbai"
Miinukset: "Poor legspace in Klm flight till Amsterdam"

Plussat: "They were awesome."

Plussat: "Crew service"
Miinukset: "Flight delayed."

Plussat: "Flight was efficient enough and staff were friendly."
Miinukset: "It was delayed quite a bit and more on-time updates would have been appeciated."

Plussat: "Atmosphere, crew were very professional and friendly"
Miinukset: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"

Plussat: "Loads of leg room"
Miinukset: "Loved everything"

Plussat: "It was a short flight so it was O.K."
Miinukset: "Boarding was odd. Go to airport early and counters were not open, did on line check in so was able to avoid the self check in at airport. Also self check in luggage seems confusing with no ground crew to help. It didn't affect me but lots of confused passenger."

Miinukset: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."

Plussat: "Flight unpleasant. Ground staff in Marseiile great but gate crew didn't control carry on baggage and many of us could not use overhead bins because of passengers who stowed more than one and often oversized suitcases above, so we and many others had to place carry on suitcases under seat. Attendant on plane totally unhelpful and could have rearranged a few bags to make room but preferred to stay in back of plane and talk. To be fair, rest of flight was pleasant although late due in part to boarding issues."
Miinukset: "Carry on baggage issues and storage on plane. One aloof and unhelpful member of flight crew."

Miinukset: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."

Plussat: "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"

Plussat: "There was no flight! So it's one thing that you have to cancel the flight because of fog; but rebooking us the next day on a flight through New York that doesn't exist, was way below the standard of care I would expect from any airline. Apparently, the NY to LAX flight that KLM booked us on, was only one leg of the flight to Sydney Australia; and according to some airline agreement, only Australian nationals are permitted to take that flight! Running around at JFK from terminal four, to terminal seven, to terminal eight, back to terminal four, to get a flight out, was a bit much considering how tired we were – not to mention hungry, since KLM neglected to provide the kosher meals we had requested with plenty of time – BOTH going to and returning from Europe."

Miinukset: "The flight was delayed for more then an hour and there was a last minute gate change to the other side of the terminal."

Miinukset: "Entertainment system was not working on all seats"

Plussat: "Nothing, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."
Miinukset: "Everything, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."

Plussat: "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"
Miinukset: "N/A"

Plussat: "The crew was perfect"
Miinukset: "No wi fi on the plane."

Plussat: "The crew"
Miinukset: "The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child"

Plussat: "I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform."
Miinukset: "Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices."

Miinukset: "No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not."

Miinukset: "the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit."

Plussat: "It was very comfortable and pleasant."
Miinukset: "Could be a little better the service, the dinner was late"

Plussat: "The entertainment options were great."
Miinukset: "Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat."

Plussat: "Food"
Miinukset: "Seat"

Plussat: "Bag was sent straight to NY although Norwegian screwed it up. Am yet to receive my luggage."

Plussat: "Left on time. No turbulence."

Plussat: "Crew and food were great."
Miinukset: "Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore."

Plussat: "The crew was amazingly helpful. My son was having some anxiety and they went out their way to make him comfortable. They were the best!"

Plussat: "Everything! It was a wonderful experience."
Miinukset: "Nothing"

Miinukset: "My entertainment device did not work the entire flight."

Plussat: "The staff..the attentions..food."

Plussat: "Extremely hot the plane"

Plussat: "Good selection of movies"

Plussat: "Nothing"
Miinukset: "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."

Plussat: "SFO - CDG (Air France) was a great journey in all respects. But the one major reason for that was, the middle seat was empty. I was so fresh after the journey, would definitely recommend this flight to anyone."
Miinukset: "The flight was delayed by atleast 45 mins and therefore had to rush at the CDG airport to catch the next flight."

Plussat: "Great service and food."
Miinukset: "Tv screen is resolution is to low. Hard to see details."

Plussat: "Fast and efficient boarding and friendly and efficient staff. Landed 15min ahead of schedule."

Plussat: "The staff was very nice and friendly"
Miinukset: "One hour delay without any information on embarking and another hour in the plane before departure"

Miinukset: "No offer of snack with no egg in it."

Plussat: "The crew was very friendly and professional. The food very good"
Miinukset: "First the plane was delayed because of a technical issue that I think they should check before The plane was crowded and old."

Plussat: "Boarding was on time"
Miinukset: "flight was delayed by 20 minutes Boarding got me through Sky priority quickly. Had to then wait in the boarding tunnel as the cabin was not ready. large queue Seats were exactly the same as economy so offered no added benefits apart from the meal on board parked in a distant area of the terminal and had to shuttle bus to 2E which meant a very tight transfer"

Plussat: "The cabin crew were excellent"
Miinukset: "We were transported to the plane which was quite some distance to the plane via bus after climbing down steep stairs from the departure gate area. Then we had to climb steep steps in extremely hot weather. We were then delayed for a hour in the plane in very hot conditions as the plane had its air conditioning off and the ground air conditioning was not put on. We were swearing in the heat for an hour!! We arrived at our destination and hour and half late!!"

Miinukset: "Flight was delayed 3 times and when I was finally put on a flight that was leaving, they failed to check the connection in Paris (Left me 10 minutes to get from the aircraft to the other plane!) I was moved to SAA in the end after a truly traumatic time in Johannesburg. This is not the first time I have suffered at the hands of Air France sadly. Needless to say, I wont be booking with Air France again."

Plussat: "The quality of service from the staff and their courtesy. A great asset of the airline."
Miinukset: "My luggage was left behind - this despite my being lifetme platinum."

Miinukset: "Plane was canceled at the last minute with a transfer desk literally assaulted by 100s of people. Only 3 persons on the desk. No lane for sky priority. Queued for nearly two hours before some airport employee gave us instructions to travel by train without any other information or tickets etc. Had to buy my ticket. Couldn’t recuperate my suitcase. Had to wait for it the next day for three hours. Up to this hour I don’t know how I am going to be reimbursed (train and plane)."

Plussat: "La entrada"
Miinukset: "El resto de cosas"

Plussat: "Free snack and drinks. Good service."

Plussat: "I didn’t actually liked the entertainment"
Miinukset: "I just didn’t enjoy the entrainment."

Plussat: "Staff was nice"
Miinukset: "MD planes are old and not very comfortable."

Plussat: "The crew was good and very good pilot's"
Miinukset: "No leg room between seats"

Plussat: "Good boarding procedure."
Miinukset: "Nothing much to add for a short journey."

Miinukset: "They lost my luggage"

Miinukset: "The crew was not very polite."

Plussat: "Chicako Párizs szuper , udvarias személyzet pontos érkezés."
Miinukset: "."

Miinukset: "Food was not good."

Plussat: "The flight attendant was very nice to me. TV was very good. space was enough ."
Miinukset: "We had to pay for wi fi."

Miinukset: "Small leg space"

Plussat: "quick flight 10 min ahead schedule"

Plussat: "It was as expected."
Miinukset: "Boarding was a bit tedious because we had to first board a bus to take us to the airplane."

Plussat: "movies were great, watched a lot of them food, while nothing to write home about, was at least tasty and not inedible the staff was great, friendly, welcoming, hard working loved that we could have wine and snacks"
Miinukset: "we had paid for the exit row and had a luxurious amount of room. But when we tried to sleep, our fellow passengers came and stood at our feet and talked so loudly that we could not possibly sleep. They stayed there for more than an hour. Would have loved for the staff to maybe ask them to tone it down, if not move."

Plussat: "Not much"
Miinukset: "Ground service at check-in was very poor: Misinformation and failure to provide a level of service that other SkyMiles partners provide for Gold level traveler."

Plussat: "The plane is roomy and bright"
Miinukset: "N/A"

Plussat: "Comfortable, crew were fabulous. Food was fine. Champagne and they filled my water bottle happily!"
Miinukset: "Nothing!"

Plussat: "Had an exit row seat, 17D. Lots of leg room."

Plussat: "Seats were okay, even with an upgrade, still tight and I'm only 5'3". Drinks and snacks were served so plan ahead for food to Hawaii. Otherwise, I feel like there staff was great and doing their best to make everyone safe and respected."
Miinukset: "Very little seating at Phoenix airport."

Miinukset: "Honestly, I think it was a great flight. I’m used to rude flight attendants, but this crew were great. Probably some of the best flight service I’ve had. I’m going to try to keep flying AA from now on."

Plussat: "Good seat. Good movies."
Miinukset: "A better range of free food choices would be nice."

Miinukset: "In flight entertainment was broken"

Plussat: "The staff were incredibly nice and accomodating, plane was newer, clean, comfortable"
Miinukset: "Nothing, all was great"

Plussat: "One of the crew members seemed to have a chip on his shoulder. Most other were nice."

Plussat: "The seat? Very uncomfortable"
Miinukset: "The seat for the longest flight could be more comfortable"

Plussat: "I love the inflight entertainment"

Miinukset: "Half of the screens were down. No Gluten free options."

Miinukset: "Delayed"

Plussat: "M"

Plussat: "Boarding was quick"
Miinukset: "Power in the airplane to charge phones. A form of entertainment would have been nice"

Plussat: "Fast boarding"
Miinukset: "No WiFi at all on the plane. Entertainment was only their station on screens on the barriers. As often happens with American First Class staff, they did the requirements in the same way service is better at chipotle than Taco Bell. Interior plane noise was very loud. Must be the last year on lease"

Plussat: "Good entertainment"
Miinukset: "Flight was delayed 3+ hours due to no qualified pilots available to fly to HNL"

Plussat: "entertainment"
Miinukset: "the crew was snobby and rude. no communication with finnair and british airways for a special meal. not child friendly"

Miinukset: "The personal device entertainment wasn't working, which made for a long, dull flight."

Plussat: "All the service was good"
Miinukset: "I am handicapped and there was no attendance at the gate once I arrive in Honolulu, no wheelchair assist to help me to the baggage terminal."

Plussat: "The check-in was pleasant. I was treated politely, the staff was friendly and helpful."
Miinukset: "People at the gate while boarding were quite rude."

Plussat: "Everything no complain"
Miinukset: "Everything no complain"

Plussat: "I was in first class thanks to an upgrade. The flight attendant was very nice. But the amenities are total garbage - no seatback in-flight entertainment, no power."
Miinukset: "No in-flight entertainment except on your own device. No power, ensuring your device will die on a long flight. The old US Airways fleet from the Northeast is awful."

Miinukset: "Flight got delayed by 2 hours"

Miinukset: "I’m still hungry and incredibly tired. Nobody buys their main cabin extra product, so there’s many empty seats. Ripe for the families that don’t want to pay extra to sit together. Those families bring kids, screaming kids to a section filled with higher fare paying customers. The FA in my section had such big hips, that she knocked my shoulder EVERYTIME she walked by. Not only that, everytime she did the courtesy reach over to grab empty cups from the middle seat, she hit me with her trash bag. Woulda been fine had I been awake, but I was trying to sleep in between the bouts of screaming from the devil possessed kids."

Plussat: "Nothing"
Miinukset: "Had to Deplane 3 hour delay. No compensation no offerings no nothing."

Plussat: "Flight attendants were the best ever."
Miinukset: "Entertainment set up was confusing and slow. Headphones didn’t work. Seat didn’t recline."

Miinukset: "American wins tge coach torture contest!"

Plussat: "Crew was nice and the staff at LAX was cool. Everything else was ok to good."
Miinukset: "My checked baggage got left behind at LAX. I got it the next day."

Miinukset: "This was the worst flight experience of my life I will never flyAmerican again"

Plussat: "Great vegetarian meal."

Miinukset: "Late to Tulsa again.l"

Plussat: "Boarding was fast and smooth. The flight was great, seat was comfortable."

Miinukset: "Rude gate agents who did not inform passengers timely about the 2.5 hours delay. Post the delay after the expected departure time, etc. Terrible experience."

Plussat: "Beautiful new Boeing 777, comfortable seats. Smooth flight. Skillful landing. No delays."
Miinukset: "Nothing to eat - one cookie!"

Plussat: "Boarding moved along well, even though there wasn’t special boarding for families with young children. The plane was really comfortable (new 2x2) and the staff was really friendly."

Plussat: "Same as above"
Miinukset: "Same as above"

Plussat: "The crew on American Airlines flight #109 from LAX to HNL was excellent!"

Plussat: "There were charging ports for every seat."
Miinukset: "The flight crew kept going onto the intercom for no reason. Every ten minutes or so someone would get on just to hold the button and let go or say enjoy your flight. Also, there was no food and didn't ask for anyone to board before zone 1, including us service members"

Miinukset: "Rude American Airlines staff. Flight delay of more than 7 hours. No accommodation given. One of the dirtiest airplane and traveling vehicle ever flown."

Plussat: "The duration of the flight, nothing to do with the airline"
Miinukset: "I was forced to check a bag in when I had flown previously the week before with the same carry on. $50 spent for nothing in my opinion. Per the supervisor over head bin size does not change yet my bag was "too big" like I said I had flown literally 4 days before this trip and had no problems with my bag fitting nor did any of the flight attendants say anything. I am just annoyed. Also I didn't know that I would fly American as it's through Alaska originally, maybe that was my lack of attention to detail. The carry on situation is what irritated me the most. This is also not the first time that I've had a problem with American Air."

Plussat: "Personal service and care by the ticketing to seat our family together"

Miinukset: "Lack of communication from the crew on the delay."

Miinukset: "on a 7 hour flight over the pacific ocean and you dont provide a meal? you fly from egypt to germany, a 3 hour flight and you get a meal, so what's your excuse?"

Plussat: "Liked that the restroom was near by (9E). Liked that there was the option of watching a movie."
Miinukset: "Didn't care for the choice of shows/movie on monitors. I paid for an upgrade for row 9 - and was unfortunately seated next to a very large man, which meant that there was no escaping the fact that our arms or legs touched. Obviously an older plane, because there were no outlets (again, paid for upgraded seats). Previous flight was WAY better and I was in the regular seat."

Plussat: "Very quick connection"

Plussat: "The onboard entertainment options were great."
Miinukset: "I don't understand advertising an outlet at every seat and not providing converters from the European outlets on an American domestic flight."

Plussat: "Window seats very cramped. Shoulder literally resting on bulkhead. Otherwise crew, pilot, and service were good."
Miinukset: "Seat very close to side bulkhead.."

Miinukset: "Check in through website was confusing to do. Flight shows on alaska airlines sight as a united flight. I downloaded the united app, and it tells me my flight is not just through american airlines, but through another carrier, american freedom or aomething like that. Very confusing. I called someone, I think american airlines, by this time completely confused. If there are multiple carrier types, I should be able to input my flight number and my info ahould come up for me to view flight info and check in, or seat assignment. In the end I dowloaded 2 or 3 apps, a confusing phone call, and when i got to rhw intial check in I was not treated well by tsa personnel. Maybe my name triggered thw extra search or something.Anyway, that last part is unrelated but my return flight was kind of a struggle."

Plussat: "Missed a previous connecting flight due to delays, but staff was able to get me on a next flight out, two hours later."

Plussat: "It was empty and there was a lot of room. It was nice and quiet. They still served snacks and drinks. Can't complain!"

Miinukset: "Boarding started almost an hour late but the status never went to delayed (they just said it was on time but kept pushing the boarding time back). Arrived in CLT with only 20 min before the next flight departure."