Hotellit lähellä Mandurriao lentoasema

Plussat: The staff were alert, friendly and courteous. We had snacks, dinner and breakfast and everything was good. The pool was clean. I was happy to note that we were offered a crib for our baby.

Plussat: The staff was very welcoming in the way they treat you. It feels like home. They made sure i was taken care of along with my son. Great service comes a long way

Plussat: Staff are friendly and accommodating...

Plussat: The swimming pool was great and the staff were very friendly and welcoming specially Angeli, Darius and the rest

Miinukset: The Bathroom shower was cold but kinda worked alright regarding the hot weather

Plussat: All Staff are excellent, very helpful, keen to make your stay enjoyable and unique. I can not praise them enough. Even though the hotel was in a busy urban area we felt safe, cocooned in a tranquil oasis. We ate in hotel most days, breakfast great choice and very tasty. Enjoyed excellent food throughout stay with snack meals by pool and evening meals in restaurant. Can not praise the urban sands team enough.

Plussat: I like the place, pool, the food (but pricey but with quality) and the service.

Plussat: The staff, food, room, pool and ambience.

Miinukset: None

Plussat: Staff and location.

Miinukset: Less food choices.

Plussat: Staff was amazingly friendly and the location is excellent. Internet was way faster that all the more expensive hotels that I've stayed in. Great potential!

Miinukset: Breakfast was pretty basic and food choices were quite limited. I reckon they can do better considering how nice their facilities are.

Plussat: Above all, the ambience has us very excited. In the middle of the city a small tropical paradise with coconuts, a beautiful swimming pool and very well laid out poolside apartments. A small dream that hotel. The expansion is to be done on 20 apartments and we hope that greed does not want to build even more. We will come back anyway. Never before have we had such exotic business meetings.

Miinukset: As in almost all hotels, the water and the fittings. We have almost squeezed the lines, as it suddenly runs into it hot and suddenly it is gone again. Likewise the internet is completely lame. I had to use my own mobile. If we come back I hope that changes because for business meetings this is a KO criterion

Miinukset: I rated the facilities as a "one" for one reason only (they are actually quite good). The Richmonde is obediently following the Draconian Iloilo ordanance on non smoking. The city's "anti-smoking nazis" have ordained that in the ENTIRE city there shall be NO place that someone can sit an enjoy a cigar or cigarette. I understand and support the move to not subject other patrons to unwanted smoke in public places but to ask their smoking guests to sneak out to the back parking lot (hundreds of yards from ANY other customers) and hide from the "smoking police" like common criminals is doing us a HUGE dis-service. We are adults and if we make the decision to smoke we should be accorded at least a designated smoking area. I am disappointed that the otherwise VERY guest oriented Richmonde staff would treat their paying customers so poorly in the name of "we are just following the rules". How difficult would it be to designate a small area (get some "smokeless ashtrays or fans if necessary) out of the thousands of square meters which comprise the property to accomodate their guests who chose to smoke. I am paying the same rate as EVERY OTHER CUSTOMER yet the Richmonde treats me like a second class citizen. I expected a more proactive, customer friendly effort from their management.

Plussat: Overall satisfaction! From Parking personnel to front desk and housekeeping. This is the best hotel in Iloilo so far.

Miinukset: none

Miinukset: Breakfast was not good

Plussat: It was conveniently located to where I wanted to be for a couple of meet ups with friends. I decided to book this for a night and decided to get my nieces some pool time while I was at it. Food was great at the Granary. Staff were very helpful and genuinely attentive.

Miinukset: Although the design and the amenities are modern, the up keep of the property seemed subpar. Dirty shower heads by the poolside to which I have to ask the staff to change (and he actually listened!). Wires hanging out in the middle whirlpool of the pool where my little nieces hang out. The room itself was comfy. I closed the curtains and saw stains on the block out curtains. The free standing lamp worked but banged up. The bathroom was interesting. This open concept bathroom is a bit daunting when there are visitors while your taking a shower. Those roll out privacy curtains should have been inside of the shower. Dingy grouts can be seen as well. These seem to be minor stuff but this could be a deal breaker to customers.

Miinukset: Room needs airing. Tiny lint particles floating inside the room, maybe from linen or from A/C. We started sneezing a few minutes after we entered the room.

Plussat: Convenient, clean and very accessible in my needs

Miinukset: Very clean but kind of expensive

Plussat: The room is spacious and cllean .the buffet breakfast is superb

Miinukset: None

Plussat: Staff are very helpful. Excellent location

Plussat: Fast response of the staff

Miinukset: Our original room had a slight fishy smell but we were transferred to another room right away.

Plussat: The bed and pillows were super comfortable. The staff were excellent. The breakfast buffet was generous and provided a wide range of choices. Located at the Iloilo Business Park, it had close proximity to new malls and foodie outlets as well as the Iloilo Convention Center & Iloilo Museum of Contemporary Art. I appreciated the courtesy of an early check in.

Miinukset: There was an odor of dampness in the bathroom, although it was clean and dry. The gym and pool were very compact, and not as spacious as I had expected. The breakfast buffet was a little pricey.

Plussat: Inside the mall. There is a food court and supermarket.

Miinukset: Toilet is hard to flush ! Water is so little when having a shower!

Plussat: I like the location,its central. The breakfast was excellent . It's a good value for money. I will definitely come back to this hotel whenever I 'm back to Iloilo.

Plussat: Location to stores and public transportation. Breakfast/food is very good with nice city view.

Miinukset: The internet connection is very slow and could access only one browser/IE. The bathroom door opens on the wrong direction blocking access to toilet bowl!

Plussat: Will come back

Miinukset: N/a

Plussat: The Property is near many restaurant and the hotel is located inside the mall which is very convenient.

Miinukset: Some parts of the hotel room is quite old, so maybe consider to have a renovation soon.

Plussat: The staff was friendly, courteous, and professuonal. The buffet breakfast gave a good variety of daily oprions. Great value & convenient central location.

Miinukset: There was ongoing construction which I knew about, and had factored into my weeklong stay. But every morning I was still surprised the noise carried through to my room and urged me on to breakfast before 10 am.

Plussat: Breakfast was excellent! Location is great! The hotel is in the same building of supermarket, shops, and fastfood. If you are looking for a romantic place probably not what you want but the convenience of having these shops downstairs is nice.

Miinukset: The aircon was noisy and one morning they had to turn ON a portable dryer near our room @ 6am.

Plussat: Staff were accomodating during our stay. Tge rooms were always cleaned and towels are being replaced daily. Lastly, food in their breakfast buffet were great.

Plussat: The breakfast and the staff are excellent. If you need something you dont have to go very far. It is all downstairs at the supermarket.

Miinukset: I think we can use some more lighting.

Plussat: The breakfast was good, and there were shop's and restaurants next to the hotel. The mall's were within walking distance.

Plussat: I liked the warm welcome, exceptuonally good service and helpfulness, comfortable bed, and proximity to the grocery and shops. It feels like home, upgraded.

Miinukset: I liked everything. Please serve mangoes and build a swimming pool.

Plussat: It’s Location. It is very close to our campus for some activities that requires early reporting or finishing activities late in the evening

Miinukset: The room is quite dim, despite turning on all the lights.

Plussat: Rooms are ok, good was good. Taxis available nearby for transport. Not far from the mall.

Miinukset: The room view was in front of a ruined building. City view was undesirable.

Plussat: Exelent as allways... :)

Plussat: Staff are courteous, professional and friendly especially the manager.

Miinukset: None

Plussat: Location is fine

Miinukset: Old towels best sheets not doing excellent clean

Plussat: Big beds and nice sofa to relax. Big and clean comfort room. Nice open bar on the terrace and very good breakfast buffet.

Plussat: There was a broad selection of choices for breakfast

Miinukset: The features in the bathroom were great, but the floor layout conflicts with the bathroom door

Plussat: Walking distance to Tatoy's :-)

Plussat: Location. Very near SM City.

Plussat: The location is very convenient that you like

Miinukset: Nothing

Plussat: Its really near the mall. Very convenient.

Miinukset: The towels are old and the tv remote is not functioning properly

Plussat: Great location and excellent staffs!

Plussat: Staffs are friendly and accommodating. They allow me to checked in early and that is very good gesture form them.

Miinukset: Negative side is their towels are old and worn out.

Plussat: Location

Miinukset: Sometimes breakfast should improve on desserts. But it’s okay if the menu is planned already .

Plussat: The breakfast has different and delicious menu every day. The staffs are attentive and courteous. The facility is clean and the location is excellent.

Miinukset: Front desk staff are in a hurry to end the conversation when the costumer calls. They do not take the time to ask if there's anything else the costumer needs. The towels are old and need to be replaced..

Plussat: Breakfast is Really good and the ambiance is really nice . Very accomodating and friendly staff. Bed is very comfy

Miinukset: I don't like the towel that we used ,its like rag.

Plussat: Service is good . Its my 3rd time staying at the place because its so accessible to everything

Miinukset: Its a little bit dirty. Remote in the tv not working

Plussat: Comfortable bed and good location

Miinukset: Constant smell of sewage from bathroom drain 24 hrs/day

Plussat: The place is accessible to most services we needed and the venue of our 2-day convention. The rooms are big, comfortable and sufficiently furnished. The staff are very accommodating. Breakfast is good.

Miinukset: The toilet is not provided with bidet. Room service is disappointing since we have to go all the way to the Freddie's Cafe to order take out food and bring it to our room. The food at Freddie's is fine and the waiter is efficient and accommodating. Management needs to review the hotel room service menu because if Freddie's provides the food for room service then the menu should be consistent.

Plussat: the service and staff was excellent , all the way from the greeting staff to the front desk and pool staff....pool was clean and huge ... in-room fridge made quick ice and kept liquids cold ...the head concierge ,steve , made this place run , he was always attentive and knowledgeable of what needed tending to .

Miinukset: i didn't like having room on the street side of the hotel . the dogs bark at night and it echo's up the walls of the hotel . so if you book , pay the premium price for the poolview , premiere delux room. ..the breakfast used to be buffet but ownership changes have moved it back to a simple egg, rice , toast ,sausage breakfast that you leave hungry with . bring back the buffet please .

Plussat: Just the location for the festival . The staff were courteous .

Miinukset: Breakfast food is not good at all since we are paying almost 5000 pesos.

Plussat: I booked in this facility knowing that they will provide buffet breakfast. But during one of the days that I was staying there, there was no buffet breakfast served. they provided plated breakfast but it was so small that I had to go get more food outside.

Miinukset: old facility. needs updating...

Plussat: The green salad was fresh.

Miinukset: The buffett lunch was terrible. The noodles were lumping and soggy. The pork was so salty. Breakfast buffett was ok not my standard. The eggs are preprepared so it is cold. The linen has a smell like muggy. The hot water in the shower was not working. The faucet on the sink is too close to the front of the sink, so when you turn it on, it spills on the counter. Not worth for the prize.

Plussat: Great staff takes care of your needs.

Miinukset: More menu options

Plussat: I forgot his name (Cris?) he was very helpfull on my questions on leaving things in front desk , how far is the place to go to etc.

Miinukset: My TV didn’t work at all !

Plussat: NOTHING

Miinukset: DIRTINESS OF THEIR ROOM ESPECIALLY THE BEDDINGS/LINENS ETC..AND CARELESSNESS OF THEIR HOUSEKEEPING AND FRONT DESK STAFFS ACCUSING YOU OF "STEALING" THEIR DIRTY STAINED BATH TOWEL WITHOUT CHECKING THE ROOM THOROUGHLY - THE DIRTY TOWEL WAS SPREAD ON THE BED JUST SO THAT WE WON'T GET SKIN ALLERGIES DUE TO ITS FILTHINESS..! BUT INSTEAD OF THANKING THE CUSTOMER FOR NOT COMPLAINING AND ASKING THEM TO CHANGE THE DIRTY BEDSHEETS, THEY EVEN ACCUSED YOU OF STEALING THE FILTHY BATH TOWEL (LESS FILTHY THAN THE BEDSHEETS WITH PUBIC HAIR FROM PREVIOUS GUESTS IF NOT FROM THEIR HOUSEKEEPING STAFFS), JUST SO THAT THEY COULD KEEP YOUR DEPOSIT AND CHARGE YOU MORE THAN THE ALREADY RIDICULOUS PRICE WE'D PAID FOR A NON STAR HOTEL WITH ZERO QUALITY OF CLEANLINESS AND SERVICES!

Plussat: The art work in the hotel

Miinukset: They check me and my partner in to a room witch someone else was all ready staying in

Plussat: The staff was pleasant and helpful. All spoke English. The AC functioned continually (important in the heat of July) and quietly. It was within walking distance of a mall, souvenir shops, and sites of cultural and historical significance. The public transport system of jeepneys can get you most anywhere inexpensively. The drivers all understand English and tell you when they get to your stop if you ask them too. The taxis are also easily accessible and not expensive.

Miinukset: The hotel did to stipulate they do not accept credit cards and payment is cash only. There is no elevator for the upper floor. There is no eating facility in the hotel and breakfast has to be ordered ahead of time from a fast-food location and delivered to the hotel. There is no hot water in the wash basin, only in the shower.

Plussat: Staffs really did extra mile in serving us!!!

Plussat: kind and nice ang mga staff

Plussat: Excellent internet connection, sturdy wood furniture, spacious rooms, very clean, good staff attendance

Miinukset: Not much a a view but it didn't really matter.

Plussat: Place is cozy

Plussat: Clean and relatively spacious room

Miinukset: Lack of internet access in the room Very noisy neighbors (restaurant and bar)

Plussat: Friendly, helpful and approachable staff. Nice and clean place. Good wifi.

Miinukset: High stairs. Please put working table inside the room.

Plussat: Everything in it!!!!

Miinukset: None

Plussat: Clean, very comfortable and worth the price.

Miinukset: No free toothbrush

Plussat: The location

Plussat: The bed. Because i'll book 2 single bed but they give us a double bed.

Plussat: I like how the room was stacked with snacks (for sale), complementary bottled water, newspaper and Toiletries (not liquid soap from a wall dispenser).

Miinukset: Staff are not interactive. They are mostly to themselves.

Plussat: The place is good. The location is good.

Miinukset: There are complimentary items that are available in other rooms yet unavailable or incomplete in other rooms. The swimming has insects floating in the water. The blocks or stones that compose the pool has mosses.

Plussat: Cleaners are prompt.

Miinukset: Im not sure if this is applicable to all rooms but im just reviewing the room they gave me. 1.) Wifi sucks. Its so slow. I ended up using my mobile data. And only 1 device can use wifi in every 24 hours. Ridiculous! What if you have a phone and laptop? Or ipad? 2.) Aircon is rubbish. Its old style and its so noisy. Good thing I managed to sleep eventhough the AC is screeching all night long! 3.) No free breakfast! What? Another hotel with the same nightly price is offering free breakfast. So it really made me regretful.

Miinukset: It was very old but advertisers very near

Plussat: Great staff.

Miinukset: The shower hot water is not working.

Plussat: The staff was very pleasant and accommodating. The food and food service were adequate.

Miinukset: The hotel has inadequate parking facilities The hotel is located in a "night-out" district - so very crowded and very noisy The WiFi is slow and unreliable connection The corridors are tiled - so very noisy - hearing every passing guest The towels are clean, but obviously old and over-used The air-con units are old and noisy

Plussat: Staff were great, food was exceptional for the reasonable price of the dishes but most of all, the fantastic kitschy swimming pool design!

Miinukset: The gym was ill equipped and the Internet connection was inconsistent.

Plussat: room space. Food is good.

Miinukset: Wifi was so poor. Sink needs some repair and window was not secured, as it won't lock. Management offered us to transfer to a different room, which was better and acceptable.

Plussat: Close to the Esplanade and SM Mall. Lots of nice places to eat nearby.

Miinukset: None of the rooms have remotes for the Air-con!!! You have to adjust it and switch on/off manually. Only on request will they provide an electric kettle and coffee/tea sachets for the room.

Plussat: Very accommodating staff. Location of the hotel.

Miinukset: The hotel room that was assigned to me is quite old. Needs some refurbishing and updating.

Plussat: The location is near everything.

Miinukset: Nothing in mind.

Plussat: Food is too ordinary

Miinukset: Breakfast food

Miinukset: The comfort room smell cigarettes

Plussat: Excellent breakfast Excellent coffee More than kind floor staffWill

Plussat: A very strategic hotel, clean with a nice breakfast included in the package, which I think no one can match. They have very accommodating staff as well.

Plussat: The staff tries to do their best

Miinukset: loud music til 2am,no hot water , room smelled drapes haven't cleaned in years the same with the air-conditioner.They ask guests to conserve electric and water and they don't even use led bulbs maybe no hot water helps them conserve water

Plussat: Comfy bed

Miinukset: No ref, blower, safety boxes

Plussat: Breakfast buffet, the bed and linen were always clean, safe and convenient to walk to the cofeeshops and comedy bars. The staff especially the bellmen were helpful. Front desk staff when we checked in need to smile more. Taxis were available all the time. Location was perfect, walking distance to malls and restaurants

Miinukset: Room didnt have a fridge, cigarette smoke smell in the bathroom if exhaust was turned off, low water pressure when showering, no hours published on room information binder for when room service started and ended

Miinukset: unfriendly staff, very dirty room

Plussat: Staff were pleasant and helpful. Breakfast was all right; a bit dry but for the price it was okay. They could vary the menu and make it more exciting.

Miinukset: Aircon was noisy. Window view was blocked by a concrete wall and some steel structure or scraps something. Lavatory was clogged. There was no shower enclosure or shower curtain in the bathroom such that the entire bathroom got wet when you took a shower...

Plussat: They responded well when I complained that the tv and the phone were not working and there were mosquitoes in the room. They change my room immediately.

Miinukset: They should have clearance prior to giving the room to the clients that everything inside the room is neat and facilities are working. Only minor things, they can improve it, for sure.

Plussat: Easy to locate and near to every thing.

Miinukset: Wifi cant reach the room aircon not so cold and

Plussat: Staff are friendly and there's a nearby convenience store.

Miinukset: the CR! My God! it's so gross! it is being flooded as the water has no way out. The toilet's flush is not working.

Plussat: Satisfactorily

Miinukset: Need renovation

Plussat: The room was spacious and the location can be easily accessed.

Miinukset: The building is obviously old and so are the rooms.

Miinukset: Dirty CR, not comfortable, not renovated. Aircon is a bit hot. Not that clean

Plussat: i like the bed very comfortable to sleep

Miinukset: better to stay, sleep and relax

Plussat: The facilities is good

Miinukset: The services were not good, it does not meet our expectation. The information on booking.com is unmatch with the resort. Informations were not accurate, upon check in they did not told us that we need to reserve a van transfer going to the wharf. The age limit of child was 7 below so I have to pay for my child which is 10 y/o. The check in time is 2:00 pm so we have to wait a long hours before we can have our room. Our things just drop near our rooms without informations.