Mo2 Westown Hotel Iloilo

i reserved the property a month before the actual date, i did not remember if I paid the room in advance thru my credit card, so when i was in the hotel and ask them if I already pay , they told me that I did not, so I paid for the room, only to find out that it was already paid. As I was checking my email I found the receipt. They said that booking.com did not send them the receipt of the payment on time. I hope next time they should check because it will take a month to reverse the payment from my credit card.

I like how the room was stacked with snacks (for sale), complementary bottled water, newspaper and Toiletries (not liquid soap from a wall dispenser).

Staff are not interactive. They are mostly to themselves.

The staff was very pleasant and accommodating. The food and food service were adequate.

The hotel has inadequate parking facilities The hotel is located in a "night-out" district - so very crowded and very noisy The WiFi is slow and unreliable connection The corridors are tiled - so very noisy - hearing every passing guest The towels are clean, but obviously old and over-used The air-con units are old and noisy

The place is good. The location is good.

There are complimentary items that are available in other rooms yet unavailable or incomplete in other rooms. The swimming has insects floating in the water. The blocks or stones that compose the pool has mosses.