Iloilo City hotellia

Miinukset: Can’t go for a swim at the pool. Water was too cold.

Plussat: Nice clean room. Comfortable bed. Helpful staff. Very nice rooftop pool area. Awesome breakfast.

Miinukset: Nothing

Plussat: Almost everything.

Miinukset: The LG TV was stuck in demo mode

Plussat: Location.

Miinukset: We stayed for 3nights. It was okay and comfortable, but will not recommend. You can get a better hotel that is more affordable with same quality and service or even better. Breakfast buffet not good and limited food selection. Not enough chair in the lobby. Also we asked if we can borrow wine glass and they want to charge us 200 peso per glass.

Plussat: Hotel was able to print out flight confirmations for us and helped with airline booking. The room was very clean and I liked the bathroom and shower facilities.

Miinukset: I did not like the choice of TV channels. I regularly watch Fox News which was not available. The hotel did have CNN but did not have CNN headline news.

Plussat: The staff were all friendly and the cleanliness of the room

Plussat: All except for what I already mentioned.

Miinukset: Absence of a bidet.

Plussat: Everything else, especially the breakfast buffet

Miinukset: Bathroom shower setup needs work

Plussat: Need extra pillows

Plussat: Breakfast was excellent!

Miinukset: nothing

Plussat: Cleanliness ang friendly staff

Miinukset: No swimming pool

Plussat: Nice Breakfast buffet and we could leave our luggage for one more days as we travelled around.

Miinukset: The hotel is non smoking but nothing has been arranged outside for smokers.

Plussat: We had an awesome experience during our 4 day stay. The staff was accommodating and helpful. Keep up the excellent service quality. The room is spacious and well ventilated.

Miinukset: The only downside is the non functioning exhaust fan.

Plussat: We are returning guest and we loved this hotel, especially the staff.

Plussat: Room and service plus customer oriented staff

Miinukset: The bathroom...drainage was poor and no exhaust

Plussat: Staff, freshly cooked omelette for breakfast.. Nice location opposite a SM MALL.

Miinukset: Room

Plussat: Great in family bonding. Secure and best location.

Miinukset: Nothing.

Plussat: Staff are very professional & friendly. Location which was directly opposite a huge SM MALL. Good breakfast..

Plussat: Basically I liked everything, and appreciated all that was done i was happy to tip and offer timtams to the cleaners and staff and when leaving i brought a box of chocolate coater popcorn and expressed that it must be shared to all staff and security guards that i had got to know in my 8 days of being there...

Miinukset: We were in a room underneath the restaurant and one night i could not go to sleep from the banging and crashing that went on until around 3:00am before then i had gone down the desc and complained, they said they would ring security and send someone up. When we got up to have breakfast i was told by staff members the noise that i was hearing was people cleaning the restaurant. The staff were kind enough to then allow us to have another room further down and i was grateful for that

Plussat: Location

Plussat: The location of the hotel, SM city iloilo is just accross.

Miinukset: The room does not have enough socket, there is an electric kettle however no socket to plug it. How can we use it if there is no socket near the sink. There is no socket as well near the bed to plug in our fone.

Plussat: Location Excellent Water supply

Miinukset: CleAnliness, receptionist not answering the call Air condition takes time to cool the room

Plussat: Next to Robinson mall, very handy

Plussat: The room change

Miinukset: The wi-fi typically only works in the non air con public area.

Plussat: Location was great

Plussat: Everyone greets their guest. They practice good sanitizing before entering the lobby. Inquiries we're answered clearly.

Miinukset: Shower was not working properly. Attendant knock on our room and ask if we want our room to be cleaned. We said yes but only the bathroom/cr. We thought all is well but after checking, only the towels we're changed and cr was not cleaned esp. the toilet bowl. Also, no bidet, only tissue but it's okay.

Plussat: Convenient location. Friendly staff

Miinukset: Wi fi services.

Plussat: The central location in the city, Molo area. Pleasant secluded place with the rooms around a nice swimming pool. Pleasant and quiet rooms with adequate facilities. Nice breakfast to order among various choices, you can take near the swimming pool.

Miinukset: Nothing to dislike about the stay. Problem to mention in the booking process, when the hotel requested a bank transfer to secure the booking, I have disagreed to do.

Plussat: Our family came in with full assistance with all the staffs and even the guards all of them are very helpful even the receptionist Tin was so nice she always smile a lot all of them are doing great they love their job got a five star rating for this property :)

Plussat: Fab boutique hotel in good location.

Plussat: As noted by other reviewers the location is very good (although a little noisy at the restaurant). No problem in the rooms however. We got a warm and friendly welcome, but then that's really a standard thing in Philippines. The shower was good (in terms of pressure) but the water was cold (see below). I am not sure why this hotel is ranked "'Fabulous" -its a long way from that.....

Miinukset: 7 things we weren't impressed with: a) the internet was really poor (in our room at least) (1.5mb down, 0.4 up)....not sure where the wifi access points are, but they really need to be in a better place (unless its just the lonely one in the office area) b) tried to have a shower about 8pm after a long day out and about - cold water only. Went to the office and they somewhat sheepishly admitted to having turned it off so then we had to wait for an hour for that to come back on. c) no one seemed to be in a hurry to pick rubbish up - the dirty breakfast dishes from one family were still sitting by the pool at 3pm in the afternoon d) We had a late afternoon flight so tried to get an late checkout at 2pm (ie 2 hours) - for that the office wanted to charge me an outrageous 300p per hour...needless to say we passed up on that. Never had that happen in any of 5 previous trips to the Phils. 5) breakfast was ok - had to ask for butter for toast (every morning), jam supplied barely covered the bottom of the supplied container, so you really got the impression they were giving you the absolute minimum required. 6) No kettle - just of hot water (but how long does that last for? Not very). 8) No wardrobe or anywhere to hang your clothes! The first for any hotel I have ever stayed in....:-)

Plussat: A little oasis that I definitely will revisited if I’m back in Iloilo. All the staff are lovely which made the place feel homely. I was invited to the Christmas party and drinks which opened my eyes to how hospitable the Filipino people are. Loved it!

Plussat: Pool was nice

Miinukset: Was next to a high school which was very loud all night

Plussat: Location was good, just the opposite of Iloilo Provincial Capitol. It has a mall on the ground floor so you can have options for food if you’re lazy to go out.

Miinukset: There was no daylight since there’s no window

Plussat: bed and the accessability to all... like supermarkets, food, church, taxis, jeepneys and sm store.

Miinukset: there is no shower door...

Plussat: The staffs was very helpful. Very close to everything

Miinukset: N/A

Plussat: Plenty of choices during breakfast. I liked the accommodating chef who cooked my perfecf sunny side up egg.

Miinukset: Room far from the elevator

Plussat: Near shopping centre

Miinukset: They are not very nice with my mother and son

Plussat: The buffet breakfast, polite staff, the location.

Miinukset: None

Plussat: The hotel is centrally located. The atrium mall provides added convenience since you can get things you need. There are always taxis waiting outside the hotel so it is easy. The hotel offers a good bed and a quiet room. Staffs are friendly. They do have a functional gym. Wifi service is reasonably good.

Miinukset: Breakfast menu can be improved. There seems to be some intermittent power shutdown during my stay and I got it worried with my gadgets being charged. The price may be improved since it is a bit expensive.

Plussat: Good breakfast

Miinukset: Floor location

Plussat: I love how accessible the location is; from local restaurants and food chains to commuting from one area to the other.

Plussat: The laundry service was so quick

Miinukset: Missing a water boiller for morning coffe before

Plussat: What I like the most on this hotel was its location. It is located in the downtown area and is near to different establishments like convenience stores, pharmacies, restaurants and the like. Their staff was so friendly and make you feel that they really want you to be comfortable with them. In the hotel room, it is clean and bed is very comfy.

Plussat: It is clean and comfortable. I like the staff they are very friendly and very accommodating. I will surely be back and recommend this hotel.

Miinukset: Nothing. Almost perfect.

Plussat: Nice hotel, good price performance

Plussat: Mainly location

Miinukset: Well, frontdesk staff was not so friendly, aircon was not working need to change the whole unit at the middle of the night which cause inconvenience for us. Hotel needs renovation as it looks old already.

Plussat: Not far from a smoking area Many restaurants nearby

Plussat: The staff were courteous and very prompt in confirming my online booking by calling my contact number. The rooms we booked were upgraded because the hotel was fully booked. Superior rooms were spacious and generally clean. The hotel was clean. We ordered breakfast and opted for in-room dining since we checked out early. The meals were served hot and on time as requested.

Miinukset: We were not happy that our neighboring rooms were occupied by rowdy, boisterous kids. They disturbed our rest during the night until we had to confront them and told the front desk to advise the group to tone down their voices. The loud music outside where the bars were located was muffled when inside our room so that seemed more tolerable. The cable TV channels were limited to local TV programs only. We hope you can provide more English movie channels.

Plussat: Location

Miinukset: Cleanliness!!!! Air con is sh*t toilet is not working properly guys!! Need to be attention in details floor is sticky..

Miinukset: i reserved the property a month before the actual date, i did not remember if I paid the room in advance thru my credit card, so when i was in the hotel and ask them if I already pay , they told me that I did not, so I paid for the room, only to find out that it was already paid. As I was checking my email I found the receipt. They said that booking.com did not send them the receipt of the payment on time. I hope next time they should check because it will take a month to reverse the payment from my credit card.

Miinukset: Noise of the sound during night time...

Plussat: Clean and near by Robinson mall, staff was good.

Miinukset: We face a problem about the room it was 2 beds not 3 beds as per the picture, but the receptionist solve the problem by giving us a a matrix without extra charge

Plussat: The hotel is very convenient to mall and jeepneys.

Plussat: Accessibility...comfort and friendly atmosphere

Plussat: The price and the friendly staff. It was basic but very clean.

Plussat: I strongly suggest for future guests to come and see the sunset up at the rooftop❣️

Miinukset: Need new lightnings, AC was not working well. Towels are old. Toiletries were not enough or replaced daily so we have to used our own. Needs more improvement!!

Plussat: Location is very accessible. The room is clean and big room. We booked 3 twin beds but gave us 1 double and 1 twin bed.

Miinukset: No tooth brush and tooth paste.

Plussat: The staff is friendly

Miinukset: Bathroom Wash basin drainage,Hot and cold water cannot be adjusted

Plussat: Staff

Miinukset: Bed sheets were very stained and tv channels not many for adults English

Plussat: I like its location which are near to Robinson's and the market and the access to public transpo is very easy..

Miinukset: What i didn't like is that were kind lost when going there on our first night coz we were directed to a different location.. the waze shows a different address.. So I hope they could update it so others could locate it easily. But above else our stay was nice. The staff was helpful and very kind. The bed is comfy.

Plussat: Close to the super, the market where you can get Jeepneys to various locations. Value accomidation - good for a night no frill stay. May rent again if I am in the location. Did not see any cockroaches!!!!

Miinukset: The plumbing is very old. No hot water, soap. You have to leave key at reception when you go out. Towel looked pretty old though clean. Restaurant seems to be quiet on Monday morning. Air conditioning in the room tolerable.

Plussat: Bed and pool

Miinukset: Pool could have been well maintained

Plussat: Staff are approachable. Room size are wide, it can accomodate by 3 persons or 4.

Miinukset: Bathroom are not well maintain. Shower faucet are not functioning well. Aircondition is too small for the room cant do it job to make the room cool.

Plussat: Staff are so amazing, the location is very accessible. Quite and comfortable room. Iloilo is worth coming back.

Plussat: The staff were very pleasant. Pool was refreshing. Only 2 blocks away from the air con mall with lots of eating options

Miinukset: The area was under construction. The restaurant was not fully operating.

Plussat: Nice extra size bed w a very comfy beddings

Miinukset: Internet was slow

Plussat: Good location, comfy beds, courteous staff. Real value for money.

Miinukset: Baby cockroaches in the room.

Plussat: I really like the strong water pressure in the rain shower which is very important to a hotel. Room are nice also..bathroom is nice..

Miinukset: They dont allowed late check out. Breakfast is cold , not presentable, staff of the restaurants are not attentive for the hotel guests during breakfast, they just staring at you .you need to call them when you need water .I stayed 2 nights but I didn't feel welcome. No view ..its a roof outside your window, wifi not fast, logging sometimes, not a typical king bed, they just put 2 single beds.

Miinukset: Receptionist is rude.

Plussat: Cheap but comfy

Plussat: Location is their prime advantage. Situated across the University of Iloilo, with a 7/11 Store across, paired with Mang Inasal and Jollibee just around the corner, 1 turn away from Plaza Libertad and San Jose Church and less than 5 minute ride going to Iloilo Domestic Port. It was practically accessible by any jeepneys within the Metro.

Miinukset: Poor facilities. Me and my mom (senior citizen) was assigned to a 3rd floor room. They didnt have elevator. There was poor supply of water. And the heater in the shower did not work paired with a poorly draining sink. It was least to say a corporate set up. We reported the non functional shower heater by early morning and was not even fixed when we returned late afternoon. They claimed to have fixed it, however, it was still not functioning nor did they clean the CR and the room when we left-poor housekeeping. The Front Desk Lady was very stern when I followed up to have it fixed and had to call 3 times with 30 mins interval in order for them to finally decide to transfer us to a different room. The shower head of the newly transferred room was also busted. Wifi connectivity is poor.

Plussat: The staff was always very helpful. Laundry service is pretty fast. They even offered me another room, because my room was a bit small for my height (1.9m). 7/11 store across the street, dunkin donuts next door and another supermarket right next to the hotel. ( as of September 2019 )

Miinukset: The shower was to small for me and not adjustable. I couldnt find a way to turn one of the room lights out without disabeling power for the AC aswell. Cockroaches in my room, not thousands, but one or two seemed to find their way in every day. Cant speak for other rooms though. They dont support credit cards, you can only pay cash either seperate for each day or once for the whole stay.

Plussat: The location of the hotel is the best. It is within the city and close to the government offices and old structures. Transportation is easy since public transportation is just outside the hotel.

Miinukset: The front dest is not friendly and cannot handle huge volume of guests.

Plussat: location was great since it was near to a mall and the place we were supposed to go..staff was accommodating

Miinukset: refrigerator was leaking, some cable channels are not working

Plussat: The service was very pour, room service without a tray; meals were not covered. Lack of many dishes on the menu

Miinukset: better organisation. More professionnalism; genuine menu display every day based on available dishs