Microtel Inn & Suites by Wyndham Indianapolis Airport

Not great

We stayed here before a flight out of indy. We selected it because of its low price only to find out later that it is another $29 to leave your car. It was dirty and not well maintained. We were told the shuttle left at 4 and 4:45 the next morning and I told him we would be down for one of them. The next morning we were called at 10 till four saying we had to be at the 4 o'clock one because we didn't schedule another pick up time?! We had an 11 month old with us so this wouldn't work. They did work with us in the end and agree to come get us at 4:30.

Staff need focus on customer service.

Hotel is well located.

Staff service and room cleaning need to improve.