Best Western Airport Plaza Inn

2.5 Star Hotel in a perfect location

Location - right off the highway and next to a starbucks and McDonalds. it is also 4 minutes from the mall - Macys, Forever 21 and many restaurants. The breakfast was 3/5 as there was toast, eggs, waffles and cereal.

Rooms are not very clean. The floor were extremely dirty, so i suggest you always wear sandals or socks. The couch had an extreme stench. So bad that we decided to leave 1 day earlier.

Not a safe experience

The fact that numerous people not staying at the hotel came into the breakfast sweet and practically cleaned out the breakfast buffet. Single people carrying 6 plus plates of food stacked up to their cars, obviously did not stay at the best western. The staff seemed like this was normal. Made me feel extremely unsafe. I WILL NEVER STAY AT THIS LOCATION AGAIN. Getting charged to park at a hotel I'm already paying for seems like a rip off

Hotel description of location incorrect.

I searched for hotels near universal studios and this one had a description that was near that attraction. But in reality it was 45min away. Very disappointed with the location. I had to drive out of my way after being at the theme park all day going by what the hotel description said. I tried to call to get my reservation moved to a hotel from the same company that was closer to universal studios but KAYAK refuse to make the change because I reserved 2 minutes after 12am. The hotel room was not bad but the location is very bad a lot crime around it not a good place to be with kids.

Staff was nice although they charged our credit card even though we had pre paid.

Location. It was shabby.