Medellín hotellia

Plussat: Room beautiful, with nice view. Great shower. Quiet. Breakfast great, good food, lots of choices especially for those who don't eat meat, like me. Great location in good neighborhood.

Miinukset: Staff at front desk was helpful but a bit brusque. There didn't appear to be a concierge to ask tourist questions to. I asked the front desk as to a salsa club to go to and he said he would get back to me and never did. When we left to go to the airport, I was concerned that we were paying an appropriate price for the taxi and the hotel person in front of the taxis got snooty with me about it. .

Plussat: I stayed several times in this hotel. He was always satisfied with the staff. Also breakfasts are on a good level.

Miinukset: But there is a difference in which rooms you are staying. Some rooms are very comfortable with a beautiful view, but for the same price even a lot smaller, where some things do not work. Door handle, tresor, uncomfortable bed.

Plussat: Just a good hotel. Pool area is really nice and gym is ok.

Plussat: Central location

Miinukset: I did not like the fact that the Tony Roma restaurant was closed because of a holiday. It was the main reason I booked this hotel. A 5 star establishment cannot close a restaurant because of a holiday.

Plussat: Great pool environment and spacious rooms.

Miinukset: No ventilation in the bathroom, so it got very warm in there taking a shower and getting ready. The service was beyond horrible. It took more than 20 minutes, at times, to get service for drinks. The gym was way less than stellar and more frustrating than useful. Additionally, we could not get pedicures or manicures while there because the girls was out sick. They only have 1 girl for this?!?! How would multiple people get services?? And, upon checking out, the bill was incorrect for incidentals. The only resolve is to email someone...infuriating!

Plussat: Huoneen näkymä hieno ja allasalueesta plussaa. Kuitenkin henkilökuntaa ei altaalla ollut mielestäni tarpeeksi palvellakseen kaikkia.

Miinukset: Hotelli ei ole palvelun suhteen 5 tähden arvoinen, hotelli ulkoasultaan hieno mutta jotain oleellista puuttuu että saisi erinomaisen asiakaskokemuksen

Plussat: Pool, steam room, gym is ok but your better off walking to BodyTech or SmartFit. Good breakfast also

Miinukset: Gotta walk a few blocks to get to the action

Plussat: Luxury and chic hotel Great restaurante Nice roof pool

Plussat: Me gustó su ubicación y la disponibilidad de su personal siempre atento y dispuesto.

Miinukset: No tenía un bar disponible. Había una reparación y el olor a pintura era muy fuerte. Solo un restaurante de comida italiana sin contar el Tony Romas. No conseguías comer otra cosa.

Plussat: Staying at this hotel during our four days and three nights ( fron May 7 To May 10 at Room 407) in Medellin was a not so good and it is very far from being the best hotel in the city. Breakafst was good, the room was olds, they need to renew the facilities.

Miinukset: However things got worse when we got home in Miami back from Medellin and realized that and Iphone5 and an IPod were stolen from one of our bags while we were at this hotel.

Plussat: Being quarantined during our stay makes it pretty hard to evaluate. Hotel and staff were great.

Miinukset: We really couldn’t take advantage of anything when your stuck in your room and can’t go out. So value wasn’t good because we couldn’t enjoy the facilities

Plussat: Close to Parque Lleras

Miinukset: WiFi in the gym was spotty at best. The breakfast could use some variety.

Plussat: The staff is friendly and service oriented, specially I would like to thanks "Santigo", who was very helpful in organizing the trips and helping us out to discover the city.

Miinukset: Check in process was a bit slow.

Plussat: Great location in Poblado. The room and hotel was definitely more designed for business clients. Pool area was decent but the hot tubs were not remotely clean. Great restaurant.

Miinukset: The front desk staff was rude. They seemed bothered the few times we needed to speak to them. Restaurant staff was great and the bellhop also but everyone we encountered at the front desk gave us a cold reception. Your hotel is average at least tip the scale by having pleasant customer service.

Plussat: A clean and contemporary hotel, beautiful pool area, delicious breakfast which was included, rooms were nice and clean, a bit sparse but satisfactory. Bathroom clean, simple. Check in staff were courteous and extremely friendly.

Miinukset: Nothing I really did not like.

Plussat: Me gustó la gran mayoría de las cosas, la atención, la comodidad y el buen gusto

Miinukset: no me gusto que mi televisor no tuvo señal y el teléfono inalámbrico no servía

Plussat: It’s very clean and close by to the malls and tourist places.

Miinukset: Everything was perfect

Miinukset: they did not have the reservetion!!! we had to sleep somewhere else!!!

Plussat: The staff was very courteous and polite, The live guitar player was the highlight of the trip, I love live music.

Miinukset: The pool closed to early

Plussat: Really big room.

Miinukset: To go in and out hotel too hilly and difficult to walk. Not much taxi availability Bed was bit hard! Room too dark, no daylight no good artificial light!

Plussat: The price and the view

Miinukset: Was great

Plussat: Everything else!. Clean, modern facilities, excellent location, helpful bi-lingual staff and a great restaurant and casino. Probably one of the best hotels in the center of Medellin.

Miinukset: The street noise on a Saturday night was a little excessive.

Plussat: I love the rooms rate and the room view was great

Miinukset: I didn’t like the the staff give my money to the tour guide with out checking if I was ok with that Next time you should ask the person who registered if ok lucky I didn’t lose the money just next time please be more careful

Plussat: Good size room and nicely appointed. Pretty big hotel about 12 stories. Desk usually speaks English. Lots of action on the street but hotel is quiet. Close to metro.

Miinukset: Breakfast was a bit week.

Plussat: I love the area nice view everything is just perfect

Miinukset: The bed is too hard

Plussat: Nice rooms and very comfy bed. Nice rooftop bar Good breakfast

Miinukset: Wish they had a pool

Plussat: Everything about this hotel was excellent. Especially the friendly staff. The breakfast and restaurant was excellent as was the rooftop bar. The property is in central Laureles right on La 70. There are several restaurants and dance clubs in the vicinity. It is a bustling atmosphere. There is an attached casino to the hotel which is fun diversion as it is open 24/7. The balcony had amazing views.

Miinukset: The breakfast was repetitive.

Plussat: The room itself and the location. Near to supermarket, pharmacy and places to eat

Miinukset: The breakfast was almost the same and without innovation. I believe you can do it better

Plussat: The view!

Miinukset: Front desk kind of ignores you or takes their sweet time at first, not as efficient as it could be for check-in itself.

Miinukset: Check in took over an hour..very sad..

Plussat: They upcharge for EVERYTHING. ROOM SERVICE tells you to tip. Noises all hours of the day. I will never stay here again

Miinukset: Everything

Plussat: Include breakfast it was amazing

Miinukset: Hotel rooms are old, ac controls obsolete rooms are very noise

Plussat: Everything

Plussat: I liked the location, the balcony, the room. It was really surprising in a pleasant way that so many people spoke English

Miinukset: The bed was really hard and I got stuck in the elevator once for a couple of minutes. I also think the rental experience was confusing.

Plussat: The service in every aspect is exceptional, the place is breathtaking and it is nothing less than a pleasure to be here. Overall exceptional atmosphere.

Miinukset: The food isn't well done for vegetarians. The menu is lacking, but the staff will go above and beyond to try and make you happy they just aren't given the right supplies to cover all dietary restrictions. A simple kale and quinoa salad with no unhealthy fats would go a long way. To make this clear whatever the menu was lacking was clearly overcompensated by the staff going above and beyond.

Plussat: Perfect place to be in medellin. Around a area of restaurants as well. Really nice location for a hotel

Plussat: The suite was spacious. Hotel was clean and staff was amazing. Beautiful city and people

Plussat: Plenty of food. Omelets are good

Miinukset: Change the food choices a little. Mix it up

Plussat: Lobby bar. Mr Jaimie expert service. Very attentive and profession. Every evening when we returned we sat and had coffee and cookies. He made us feel at home. Even in pjs we went down to have coffee we him. Mr. Juan Pablo our bell hop was also excellent very observant and wiling to help. The rooms curtains or drapes were run down. Too much day light to sleep. He actually came to room and taped drapes shut. Thank mr. Juan Pablo. Teo members of staff that were very friendly and always willing to help. Front desk were younger employees felt like they were just learning the ropes.

Miinukset: Toiletries and no hand wash towels for bathing. Also you had to ask for hair conditioner or shampoo wasn’t just daily replaced. Towels did not feel soft to touch or or skin. Definitely needed some fabric softeners or new towels. Mattress a little too did for my liking. Other than that we tried to make it home.

Plussat: Excellent value for money; very high standard facilities, great restaurant, great location. Very comfortable rooms, great bed, nice bathroom, good views. At this price, there are few other competitors in Medellin

Miinukset: Almost nothing. The final payment arrangements between the hotel and the restaurant were not very clear at first, but I was tired so didn’t listen well.

Plussat: Perfect bed, friendly and professional staff, nice pool area, good breakfast. Convenient location.

Plussat: Your gym is very poor, you need to fix that,

Miinukset: Your gym is very poor, you need to fix that

Plussat: Breakfast was included every morning which was very convenient. Staff were very friendly and room was perfect. Hotel is close walking distance to malls and restaurants if you feel like leaving the hotel for lunch or dinner. Overall great hotel and would definitely stay there again.

Plussat: The location near everything

Miinukset: No answer

Plussat: Stayed for a week with a friend , very nice property, great customer service in an upscale secure location within walking distance to malls, restaurants, secure atm etc. breakfast buffet had very good assortment of food and baked goods. I would say the only draw back was the rather too firm bed.. And we had no pool during our stay as it was being remodeled. Overall a good place and value. Would come back

Plussat: Service was excelent, every person that works there always had an smile in their faces and were more than happy to help You with anything you needed.

Plussat: Lobby was pretty and grand

Miinukset: Towels felt like sandpaper on my skin - and I'm a grown man with rough skin not a dainty lady or child. "Hot" water was lukewarm at best ... A nice hot shower would've been nice at this price. Hotel staff doesn't speak any English Location is away from restaurants or nightlife (though cans are cheap). Better service and nicer properties in the 5* range are Hotel Diez Hoye Charlee

Plussat: Big and well located.

Miinukset: Old rooms, smelly fabric, deficient bathroom.

Plussat: I really liked the services and the attention of a doormen(Fernando restrepo) who made my stayed more pleaceant . He understood customer service better than the front desk manager or staff

Miinukset: The internet (wifi )only worked in the bathroom so after 3 calles to the front desk and after nobody came to help I had to moved my office to the bathroom and I worked all night sitting on the toilet because it was the only place the wifi worked(afemter speaking to the front desk manager ,36 hrs later they brought a modem to the room and the wifi connection finally worked ) . Both rooms I experienced had smelly courtains ,the toilet on the first room leaked all night and created a large pool in the bathroom .the bath tub was not draining properly in both rooms that I slept during my stayed . The second room I was moved in to ,was directly in front of a major construction project on (la loma de los parra)and the air powered jack hammers began operating at 7:59 am so I never had a chance to fully rest .it was not a great experience and I won't be back to that hotel .

Plussat: Stayed at the San Fernando Plaza twice during our vacation in Colombia. Rooms were very nice. After reading some reviews, we were expecting there may be issues with spotty internet, but only experienced it the first time we stayed with the connection not being very strong in our room. Didn't have a problem with the internet everywhere else, but couldn't get a strong signal from in our room. Other family members also staying at the hotel didn't have any problem getting internet in their room, and the second time we stayed, we had perfect connection in our room which was on the opposite side of the hotel from our first room. The breakfast was amazing and we had such great service. Everyone was very nice and helpful, and I didn't feel as though they tried to haggle for tips or anything of that sort. We did have a small mix up with our room not being available despite arriving after the 3 pm check in time, but it was taken care of pretty quickly. Over all no complaints, would definitely return!

Plussat: The cleaner and the breakfast

Miinukset: Nothing

Plussat: Nice large rooms comfty beds

Plussat: Overall, this hotel was great...just reserve their top suite...we were in 714, corner unit. That room was quiet, the views were beautiful. The staff are all amazing, especially the restaurant. We love Colombia! We would definitely stay at Viaggio again, but definitely upgrade.

Miinukset: During the checking process, I was asked to pay upfront for my whole 13 days stay. First time ever has that happened to us. I did not read that on their website page. Anyhow, we had originally booked the Loft Suite, which looks amazing in the pictures. However, upon reaching the room, we were so disappointed. The faucet handle was broken, there's a half brick wall separating kitchen from room...hideous. I always inspect the beds in hotels, that is one reason I always stay at hotels with white linens. Any dirts or stains, hairs are quickly visible. Immediately, we called front desks and they sent someone to investigate. The employee acknowledged and took pictures of what we had discovered. They then offered us another room, and unfortunately bed sheets had hairs but we decided to just clean up ourselves, since it was after midnight and we were exhausted from long travel. The room was apparently an upgrade perhaps the Grand Suite Loft. It was definitely more comfortable and felt cleaner. The following evening, we were treated to complimentary dessert for the trouble the night before. They were very accommodating. One of their receptionist employees, Daniel spoke English and was very helpful.

Plussat: Clean

Miinukset: The staff at the desk were not helpful.. The location is not very close to tourist attractions.. The rooms dont look like the pictures

Plussat: Awesome location. Nice views from the rooms.

Miinukset: Everything was good

Plussat: Good value for the money. Nice that there was food on site. Hot water was nice

Miinukset: Wasn't sure how far from the main part of El Pablado it was...it was a few block walk. Still not bad tho

Plussat: Breakfast excellent. Location - well you need a car or taxi to get around as this place is remote

Miinukset: Hotel rooms a bit worn down, need refurbishment. Espeically the jacuzzi - floating in other peoples germs, broken tiles

Plussat: Clean and spacious in a lovely part of the city

Miinukset: Nothing

Plussat: Everything went well staff Was very nice and helpfull

Miinukset: everything was good

Plussat: Everything

Miinukset: Nothing

Plussat: Very friendly staff and great service

Miinukset: Staff was very helpful

Plussat: The staff was friendly and super hospitable. A great find in the middle of a lot of high priced hotels. Will definitely be my choice next time I'm in Medellin again.

Plussat: Rooms, bedding, comfy. Small hotel in a quiet hilly neighborhood.

Miinukset: It's kind of out of the way from Medellin Centro. No real shopping close by but you can walk 20 mins and it's available. You really need GPS to find it because it's in a secluded area. Great city view and staffing.

Plussat: Great Location, Beautiful Room, Great Breakfast, Great Restaurant, Friendly & Wonderful Staff, Go Over & Beyond To Accommodate You, Reasonable Prices...I Frequent This Hotel

Miinukset: There's really nothing I don't like at the hotel. I am very happy and satisfied with my stay at The Morgana Suites. I would definitely recommend this hotel to family & friends.

Plussat: Excellent hotel! Friendly staff... Super location!

Miinukset: Beds mattresses are kind of hard.

Plussat: Very modern, clean design. Great views

Miinukset: Breakfast buffet items were lacklustre

Plussat: The bell boy Jonny was great, he helped us arrange a table at a tango club and taxis etc. Really good guy. Reception staff and breakfast staff also very good. Location was excellent, very near to parque lleras. The area has a real buzz to it without being too rowdy. Loads of great bars and restaurants. Small but usable gym on the top floor. Can get very hot. We also made use of the sauna and steam room. The sushi restaurant on the ground floor we also thought was very good. Staff again very attentive. We enjoyed our time in Medellin and hope to return. Thanks diez hotel!

Miinukset: Although there was air conditioning- we didn’t have a window that opened. Minor point

Plussat: Location, nice room, great breakfast, friendly staff and facilities.

Plussat: Breakfast, room, facilities

Plussat: The Hotel was great. The bed was really comfortable maybe the most comfortable we had. The room was big and had a great few over the city. The staff at the reception was very friendly and spoke fluent english. The jaccuzis on the rooftop where also really great to chill after a day out in the city. The breakfast was a big buffet with various things like waffles, ham, cheese, omlettes, ... it tasted delicious. The location of the hotel is also really good because its directly in the Parque Ileras where you can find lots of bars and restaurants.

Miinukset: It's a bit "far" from the metro station (20 minutes walk) but taxis are really cheap in Colombia so it's not that much of a problem.

Plussat: The location is excellent, the breakfast was really good and the room was extremely big and clean.

Plussat: I would stay at this hotel again.

Plussat: Location

Miinukset: No guests allowed in room, the aim of this policy can be achieved through other more rational and targeted ways. To forbid a paying guest to go to the room with a friend or whatever, is nonsensical. Screen who comes in, make sure there is no ilegal activity going on, but don’t just block entrance of friends of a paying guest! No cattle in room!!!

Plussat: The hotel was clean and in a safe area. The view from the room was incredible, and the spa was amazing!!

Miinukset: No complimentary airport shuttle service.

Plussat: clean, centrally located, great breakfast and professional staff. will return. too bad they didnt recommend the Metro Cable or the Mamm museum. Such a great town

Plussat: Fav hotel in Medellín, room very clean and comfy bed, amazing view. Love the neighborhood vibe surrounding the hotel, especially Café Pergamino a must! Will come back for sure.

Plussat: The staff were very helpful and nice. They were the best part of our stay.

Miinukset: It was all good.

Plussat: Tiny room Tiny bed Tiny bathroom Tiny shower (?no hot water most of time) Feel like you in a hut Staff complete rudness Dirty smelly

Miinukset: Tiny room Tiny bed Tiny bathroom Tiny shower (?no hot water most of time) Feel like you in a hut Staff complete rudness Dirty smelly

Plussat: To be an Ayenda hotel it really was well taken care off, very in a good condition. Everything was working very well the room had a nice window looking to the garden and everything very clean. It also has a very nice breakfast and the staff is very friendly.

Plussat: Friendliness of all the staff to non Spanish speakers. Clearly a well managed place. My room was very quiet. Couldn't recommend this place highly enough. Janet at reception, a very capable and amiable person. The area, campestre, is an excellent, affluent, safe location.

Miinukset: -

Plussat: The room was clean and the bed was comfortable.

Miinukset: The location was bad and the hotel had no facilities. The room was fine but noisy. You can hear the noise in the hotel reception.

Plussat: Backyard / Breakfast Area. Quite and safe neighborhood

Miinukset: Service in general is bad. On the 1st day there was no toilette paper in the room and the minibar was not refilled. On every day of our 3 nights stay the soap was not refilled (had to ask for it every day) . Breakfast on the first day came in wrong in 2 out of 4 orderes (women at the breakfast area was friendly). The room was quite noisy. Lights will shine through the edges of thr door. Air Condition was noisy as well and it was positioned in our room in that kind of way that it blows full steam into your face. Service personell was chatting and laughing to you tube videos on the last day up to 10:30pm until I went half asleep in my underwear to the reception area to ask if it is possible to turn the noise down as we had to get up at 5am to catch a flight. In generall you here everything happening in the lobby area as it is between 3m-10m from the rooms.

Plussat: Great location. Stay here many times.

Miinukset: Nothing

Plussat: Location is good....room is good an the service is good. internet good,.....

Miinukset: Bathroom after shower will not drain and will smell bad because of the back up water in the shower. I complain, but I was told that all rooms have the same problem. I was moved to another room and the same problem occurred. But other than that, its a good place for the price.

Plussat: As usual, probably the best food in medellin and 2 restaurants for better variety...Great service.. The best breakfast buffett, bar none..the pool is a little cold and the size of the parking lot( HUGE)..

Miinukset: The bathroom is very small, too small even for the basic rooms, and at the basic price per night, it should be larger..staff enters the room to do whatever they do, and sometimes forget to knock first, so always wear clothing when inside your room..room a/c a little loud even on low speed, but bedroom layout is very good(excluding bathroom).. Shower water is barely hot, not sure why..

Plussat: The bed was very comfortable, the staff were attentive and spoke english.The breakfast buffet was good.

Miinukset: The poolside restaurant was expensive and small portions. The fountains at the pool were not working.The television does not connect to YouTube or netflix.

Plussat: Everything ,the staff are amazing the food great, very very clean

Miinukset: Nothing

Plussat: Great location and facilities like the pool and bars. The staff were excellent and also patient with my elementary Spanish.

Miinukset: .

Plussat: Great value for money. In the heart of El Poblado. Great facilities and an amazing breakfast spread. When we checked this worked out to be just 20% more for a twin room than 2 beds in a hostel or eco hotel. Makes a LOT of sense considering the amenities you get and the privacy of your own room. Maybe it was off season and we got lucky, but do check this.

Plussat: The pool, room service and the staff are really nice

Plussat: Always great to stay there. Staff, bar and Spa are great. Not the cheapest but great to relax.

Miinukset: Bathroom in the rooms are a little old.

Plussat: The hotel location is very good, lot of restaurants and cafes around, easy access to public transportation. The staff are efficient and kind, however their level of English is not sufficiant for a 5* hotel with many international guests. We stayed in a junior suite which was above our expectations.

Miinukset: Breakfast was ok, but below the 5* hotel and especially in Colombia. The offer of fruits which are so fantastic in this country and served in a greated variety in similar hotels was disappointing. Also, I do not expect in a high quality hotel to have to pay for an espresso or a capucion, as well as the variety of teas offered was very, very poor.

Plussat: Very nice hotel

Plussat: Location

Miinukset: Price, cleanliness, customer service

Plussat: The restaurant was good

Miinukset: Was old, dated, nothing to do with your score of 9.0 I’ve stayed in better places with worse ratings in Medellin

Miinukset: Noise on the 16th floor @ 1:00 am. Stoped after i went down to desk to complain Toaster did not work properly the three morning we had breakfast. Thos is unacceptable for 5 star hotel. Other wise everything else great.

Plussat: I've stayed several times at the property, usually it is very confortable.

Miinukset: The temperature of the water was between cold and warm, it wasn't hot at all. Also one day in the morning there was not water at all.

Plussat: Bed , sheets, pillows

Miinukset: Jacuzzi , front desk

Plussat: We loved our room. It was a suite. The bed was comfortable. Breakfast was great. The location is perfect.

Miinukset: I cant think of something that i didnt like. If we come back to colombia this has first place. Will recommend to all my friends.

Plussat: Terrible staff, rude,

Miinukset: The staff

Plussat: The restaurant serves amazing food--some of the best in Medellin. Great location, off the busy main street so not too noisy, great views, great staff.

Plussat: The staff was friendly and helpful. Breakfast was really good with a good variety. Good location and very clean.

Miinukset: The only issue I had was the sink and shower seemed slightly clogged. Sink drained slowly and the shower was even worse. By the time I was done showering it was up to my ankles and took 30 mins or more to fully drain.

Plussat: Good location, helpful staff

Miinukset: Somewhat noisy central Airconditioning

Plussat: They said on the web page they offered breakfast but they DO NOT have breakfast

Miinukset: They showed one final price when I did the booking and then I ended up paying way much more. They also say on their web page they have breakfast which is not true.

Plussat: I like the location

Miinukset: It was a bit noisy. Would of appreciated face towels we had none

Plussat: Hot tub,staff,food

Miinukset: Rooms were a bit stuffy

Plussat: This hotel is a great value for someone who is familiar with the city and doesn't mind being a little bit off the beaten path or overpriced tourist areas. If you don't mind a 15 minute taxi ride to the hot spots in town and would like to stay at a very good, clean, affordable hotel with a friendly and efficient staff, then this is your place.

Plussat: The Jacuzzi and was really silent at nights.

Miinukset: We ask the staff to do clean service after we leave the hotel for several hours, but they didn't do it, all the towels were in the floor as we leave it and no toilet paper. Was annoying.

Plussat: Mattress very hard and uncomfortable. The fan did nothing for the room.

Miinukset: Very small rooms nowhere to put your cloths closet tiny.

Plussat: kind personal

Miinukset: the breakfast

Plussat: Very nice hotel with the best breakfast we had in Colombia. The service was outstanding.

Miinukset: The advance charging to my account.

Miinukset: The beds a ROCK hard

Plussat: Clean modern, next to shopping center, close to transportation

Miinukset: Surrounded by heavy traffic

Plussat: good and fresh breakfast but fruits were not up to standard, could have been better. location is very good and walking distance to all facilities.

Miinukset: At least a bottle of free drinking water is always welcome.

Plussat: I spent 11 nights at this hotel and I will come back for sure! Great staff, very clean, beds are comfortable and it’s quite. I do recommend getting a room facing the quiet side of the hotel, not the main avenue since it can be loud at times during rush hour. Breakfast it’s good, plenty of fruit and other options. There is parking and it’s very safe. Mall is right across and you will find it very useful. Thank you and keep it up!

Plussat: Modern hotel, good room, convenient location

Miinukset: Terrible food from room service, ancient and broken exercise equipment in tiny gym, breakfast only avail until 9 am

Plussat: Comfortable and nice people.

Miinukset: Food alternative for vegetarians is very limited. They should work on making more options available for vegans and vegetarians.

Plussat: Location, staff

Miinukset: Really small gym

Plussat: Design and confortable

Plussat: The Charlee hosted our group of 3 couples and we couldn't have asked for a better stay. We were SO impressed with the staff and facilities, and the recommendations and tours they set up were phenomenal. The Charlee is a must-stay location in Medellin!

Plussat: The hotel is in a great location, the rooms are very comfortable and the staff was really helpful. It would be a five star review if it wasn't impossible to sleep before 4am.

Miinukset: Whether it's the location next to several bars or the single paned windows off the balconies it is impossible to sleep before the bars close at 4am. I know exactly when they do close because I was awake both nights of my stay, even with earplugs. Don't stay here if you value your sleep.

Plussat: Wonderful STAFF!!!! Rooms extremely comfortable

Miinukset: nothing

Plussat: Amazing location, extremely helpful staff and beautiful hotel overall!

Plussat: Wonderful pillows, pebble floor shower, private balcony.

Plussat: The bed was so comfortable I looked forward to going to sleep every night. The views were lovely. We ordered room service one night which was very nice and very reasonably priced. Also, we found our that the Medellin football derby was taking place during our stay so we asked staff for advice on getting tickets. George, the concierge, gave me advice on where to buy tickets via WhatsApp and we were able to get tickets and attend which was a highlight of our whole holiday.

Miinukset: We were in a suite with a hot tub which was empty when we arrived. It took quite a bit of time to fill and after we filled it, it was emptied by the cleaning staff the next day. So we had to wait a long time for the hot tub to fill with water each time we wanted to use it.

Plussat: Very comfortable.

Miinukset: One of the booking.com questions was... How was the bathroom . It hasn't got a bath !

Plussat: Hotel Poblado Plaza helped to make my bday celebration a memorable one. The central location of the hotel, excellent restaurant, great value - breakfast included!, nice rooms, and outstanding staff!!! I cannot stress enough how the staff makes this hotel a better choice than other, bigger hotels that may offer more amenities but cannot match this hotel’s personalized service.

Miinukset: I hated leaving Medellin! Hotel Poblado Plaza has been the only hotel ever that has made me feel like I never left home.

Plussat: Service, restuarant, food, breakfast, bed, safe

Miinukset: Jacuzzi was too small for the size of the hotel and it was not in function, there were no water in it.

Plussat: Excellent breakfast. Fast WiFi. Good news channels in English.

Miinukset: There is no hot water kettle in the room for tea and coffee.

Plussat: breakfast is served on a beautiful terrace

Plussat: Everyone was so helpful and kind! Gave lots of wonderful information!

Plussat: The value is amazing!

Plussat: We enjoyed our stay here. The location was nice for Poblado but little far for the historic area. The rooms were comfortable, a little dark lighting and the hot water didn’t get very hot. The breakfast was wonderful!

Plussat: Superb breakfast. Staff were fantastic, so helpful in every way. Room was great, extremely comfortable bed.

Plussat: Staff was extremely friendly and willing to fulfill any requests

Miinukset: Can not think of a single thing

Miinukset: Antes se podían recibir visitas registrándose en recepción, ahora me indicaron que no se puede o si suben hay un cargo de 93,000 pesos Colombianos ($32.00) o sea con esa cantidad casi paga otra noche. No creo que regrese al ese hotel y una pena pero ya busque otras alternativas donde si puedo recibir visitas sin costo

Plussat: Location. The hotel is literally in walking distance from fine dining, shopping, banking and a movie theatre. The staff were very friendly and helpful. The onsite restaurant was very good with a full menu 24 hour room service. The included breakfast was also excellent.

Miinukset: The bed was very firm and uncomfortable. The WiFi wasn't reliable in the room. I had to go to the lobby for a decent connection. The hotel is older but is well maintained.

Plussat: The staff was very friendly and helpful. The concierge was especially helpful. She booked tours for us and made sure we were satisfied. Great follow-up!