Manesol Old City Bosphorus

Only the location

Careless front desk with silly excuses, although the hotel is in the heart if the tourist area of Istanbul the hotel is very bad. The hotel water is full if chlorine which caused irritation to our skins, we had to go to the hospital midnight. We informed the hotel staff about this but they didn’t even bother. The Air conditioning was not working for 2 nights and their technician is leaving at 3 PM and the guest should suffer till the next day morning if they remembered. I paid for an extra bed which I didn’t see till the second night after talking to the hotel manager. The pillows are of poor quality and they didn’t bother to change them. There was a clear big disgusting stain on the mattress. The hotel is not suitable for guests with private car because there is no nearby parking. One day before our check out the AC and the elevator didn’t work and the guests had to suffer. I had to check out one day earlier for that reason and had to raise my voice to get a refund. لا أنصح بهذا الفندق بتاتا

Location very good

The staff was not good

The location is good close to the tram and underground 500m far from eypgtian bazar and 900m far from grand bazar The breakfast was ok Suitable for individuals going alone

The staff at reception were impolite, not friendly or welcoming Though location is good, there is no place to park car to take things out from the trunk Housekeeping don't work after 4pm so you cant ask for anything even if it was as simple as a pillow In terms of proper cleaning and housekeeping they are poor, one time we came and found our room not done (pics attached) and when we talked they said they did. The window shutter wasn't working and people from the street could see us in the bathroom, we complained to maintenance and their only solution was to put a picture from the wall in our room on the window to cover it (pics attached) rather than fix the actual problem