Demanded a refund
This seemed like a hotel that used to be very nice and has been allowed to fall to pieces over the years. The lobby was nice, and the pool was beautiful (though freezing).
My first surprise was not being greeted as we entered or stood waiting at the counter, but that was only the beginning. Their credit card machine didn't work properly, and the fountain in the lobby was empty and seemed to be used as a holding tank for contruction materials. Upstairs, we found TWO kinds of roaches in our room and a stain on the comforter. Ugh. The restaurant was a joke-- dripping water from the ceiling formed a puddle in the aisle, and all the seating was old and damaged. We will never again stay at a Ramada.
The breakfast was OK.
The carpet was dirty and the bathroom floor needed cleaning.
A few issues.
The staff were very nice. The hotel is very attractive and quiet.
The heater was broken for the 2 nights I was there. The maintenance man said it was a broken coil. They gave me a space heater. The high was 51 degrees, so the room was never as warm as I wanted. There were several rooms without heat, so Ramada should have had an HVAC person there to fix everything. The location makes getting there difficult the first time. The hotel is located behind a fast food restaurant and a convenience store, but the address is listed as Baymeadows, the same as theirs. You must go down Western Way to reach the hotel.
A place to stay close to work
Having to move rooms because the first one stank so bad
Was pretty good
Rooms and facilties were clean and smelled nice Hot shower Clean sheets and towels Nice lobby-clean Okay decor Nice and professional lobby/front desk staff
Hot breakfast-food was typical cheap hotel food Breakfast food line was dirty-needed atttendant to clean and refresh food, spills eveywhere on tablecloth, line, etc. Not many choices for muffins, rolls, not very tasty-we elected to save our money for hot breakfast and eat out-better value Resturant decor and paint job was sloppy-paint spills all over tiles, wndows, etc.
My daughter couple bugs bite.
Our stay here was great, it was a clean and spacious room. The bed was comfortable and clean! They have a great policy in that you will be charged $200 if caught smoking in the room, so as you could imagine the room had no stinky smoke smell. Of course the room was the best experience but not to far was the continental breakfast provided with your stay, there was no need to upgrade to the full breakfast bar as the continental food was sufficient for a full hardy breakfast!
Wifi was slow! Tried to watch Netflix but it kept freezing up!
The price and the room
To much running in the halls
Had a great two night stay close to major express way. My room was clean and staff was exceptional. I felt welcomed from the moment I walked in the door until the moment I left.
Lots of little things...
There were lots of little things that needed to be fixed. Lots of tiny eyesores like water fountains missing things, power strip on the pool deck, leaking water faucet, leaking something upstairs dropping on bathroom ceiling...
Faucet dripped one cup of water an hour. Could hear all night. AC went out around 4am, hot room by 10 am.
room was clean and nicely appointed.
The breakfast sucked big time. IE coffee bot empty, no bacon, food not very hot, although scrambled eggs were good. I was there at 9:00 Am (ends at 10:00 AM) and there should have been food available, especially the coffee dispenser level which should have been monitored regularly! They charge $6.99, however I received a free ticket for the breakfast at check in. Glad I did not pay for it! Did not sleep very well as I was situated near some mechanical room and keeping waking up from the noises it produced.
Good place to stay in general
Great and responsive staff, location near some of the best food in Jax.
Elevators were in poor repair with expired certifications, and the included breakfast was pretty disappointing.
St. Johns Town Center ja VyStar Veterans Memorial Arena sijaitsevat 15 minuutin ajomatkan päässä majoitusliikkeestä. Käytössäsi on ympäri vuorokauden auki oleva business center, kuivapesula-/pesulapalvelut ja ympäri vuorokauden auki oleva vastaanotto. Tämä hotelli tarjoaa asiakkailleen 912 neliömetriä kokoustiloja, joihin kuuluu kokouskeskus. Palveluihin kuuluu ilmainen pysäköinti.
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