Jacksonville hotellia

Plussat: Owners were awesome! We have a golden retriever and were worried he’d be too big but they gave us a ground floor room with a private entrance -just perfect!!

Plussat: Everything about this B&B is just outstanding.

Plussat: Staff was very friendly and helpful. Breakfast was amazing!!

Plussat: Breakfast was GREAT!

Plussat: Owners were great. Breakfast was to order. Great location. When booking, do make sure that you request and pay for the main house as the rooms are beautiful!

Plussat: Excellent food, kind hosts, easy to find, parking available, near Riverwalk.

Plussat: great hospitality and great breakfasts

Plussat: Excellent breakfast and great service.

Plussat: The location of the Riverdale Inn is great as it is within 10 minutes of downtown which is where we saw a concert. The breakfast was amazing and prepared by the owner Eric and his wife. Great selection from the menu. Family owned business and Eric and his wife are great people and cater to your needs.

Plussat: Everything was exceptional

Plussat: Mobility accessible. Breakfast included. Clean.

Plussat: I have never stayed at an Indigo hotel before and was so surprised by the size and comfort of the rooms!

Miinukset: Too many dogs

Plussat: Nice placement with a few restaurants to choose from wish there was more

Miinukset: Nothing bad about the property

Plussat: Bed was fantastic. Also loved the shower.

Plussat: The size of the room was very nice and the bed was comfortable. Loved the shower!!

Plussat: A most wonderful breakfast!!!

Miinukset: shaded parking

Plussat: I liked the hotel location. The room was nice and the view outside was really nice.

Miinukset: I do bot know who’s fault that was but when I booked this reservation on a third party website, it did say that breakfast was included. But, the next morning, as I was getting my breakfast, I was told that breakfast was not included in my reservation. I was a bit disappointed because one of the reasons why I selected the hotel and the price offered was b/ of free breakfast. I could have booked my reservation with a different hotel with free breakfast.

Plussat: It’s spacious and clean

Plussat: I love everything about my stay

Miinukset: I had problem with the customer service with Raven the morning of check out and also the day before with my reservation questions. I feel she was short and a bit rude. A housekeeper came in the room without knocking while we was in bed We reported and she apologized but brushed it off I felt..Everyone else including Jaurod was nice...this my fifth time staying here including my honeymoon never had this problem

Miinukset: Breakfast value wasn’t there

Plussat: Not the greatest cook in the kitchen, the food was slow coming out- the grits were raw. the server was very nice. The food bill was approximately $40- the juice was the best thing. the fruit was spoiled as well. We did not complain at the time of service. We just went with it. But not good

Miinukset: The bathroom shower has small amounts of mold, some form of bleach cleaner should be used in the bathroom, i did not feel very clean in the shower, all looked good but further inspection tells it needs a real good sterile cleaning.

Plussat: Everything!!! Great facility

Miinukset: None..... perfect

Plussat: Everything was wonderful. The room, the breakfast, the staff were outstanding. Well worth the price! We will be back! Lots of great restaurants close. Good area to walk.

Plussat: Everyone very friendly specially Antonio, he will make feel special by telling me happy bday he will see me, breakfast was excellent room was cuter clean.

Miinukset: There was one housekeeper kinda rude, we told her good morning and she was just looking at us like me and my husband where weird. I felt kinda uncomfortable.

Plussat: Cleanliness and kitchenettr

Miinukset: 75.00 fee mandatory for pets

Plussat: The night staff were awesome. All staff greeted us every time we came back to the hotel. We had an issue with the toilet and it was fixed promptly. We have already saved this hotel for future visits up to Jacksonville. Again night staff was fun and friendly which made the entire experience that much better.

Miinukset: Cant say there was anything i didnt like

Plussat: The employees are great if they don’t like their job you definitely wouldn’t be able to tell everyone is fabulous

Miinukset: We loved the fact that it's a new property. The staff was so friendly and professional.

Plussat: Breakfast was great (mini whaffles - great idea) plenty of coffee and they re-stocked food items quickly. Serving room was small compared to sitting room (crowded that day) Over all very good.

Plussat: I'm traveling almost 2 months in the states, and this hotel is one of the best! Though the room isn't that big its super clean and has everything you need to feel good. The bed is comfy, the towels are clean and reception was easy and super welcoming! Antonio make the check in so warm and pleasnt, couldn't ask for more!

Miinukset: Nothing. Just add towels hangers to the bathroom.

Plussat: Everything was exceptional. The room was very clean, and very comfortable. Service, breakfast, facilities, and employees were amazing. We definitely will choose Residence Inn by Marriott again

Plussat: All of the staff were very friendly, definitely exceeded my expectations. It will be my to go to place from now on.

Miinukset: Light in bathroom over sink was a little dim, but everything else was excellent

Plussat: Staff was friendly and polite. Room was excellent. Very clean and comfortable. Breakfast was great. Great location to places. Will stay again.

Miinukset: Pool was small and fitness center was to. I didn’t like the fitness center being outside in a tiny building.

Plussat: Nice free breakfast, beautiful suite.

Miinukset: Nothing - just perfect !

Plussat: Very clean. Great staff. Good food and selection. Great coffee.

Miinukset: Senior discounts

Plussat: The hotel was very clean and the staff was friendly. I enjoyed my stay.

Miinukset: Awesome staff very friendly and helpful

Miinukset: In the spa bath there's nothing in the bottom to keep you from slipping up under the water

Plussat: Updated decor looks great... best free buffet breakfast I have ever been to... even the coffee was pretty good :)

Plussat: Clean well appointed room with refrigerator And microwave. Quiet. Location convenient to event. Staff was friendly check in and check out. Ice machine worked well!!

Miinukset: Nothing!

Plussat: Very good location with plenty of places to rate and hang out.

Plussat: No bacon, everyone was looking for bacon.

Miinukset: Better breakfast meats

Plussat: Staff. Francis I saw a gem

Miinukset: Noise

Plussat: Very clean and quiet

Plussat: Petra was amazing. Not only was she extremely helpful but she made sure we were taken care of in every aspect of our stay. She’s isn’t an incredible asset to your team!!!

Miinukset: The first morning, the eggs were gone by 0930 and not refilled.

Plussat: The bed and pillows were soft and comfortable.

Miinukset: There was a strong odor in the hallway. The carpet in my room was old hard dingy and crusty. I was also put in an adjoining room, which made me very uncomfortable! I should have been given an option. Breakfast was a joke! I was assured by rep that the service was still similar to Staybridge. Some of the few items that were available were not replenished. For the cost this is so not worth it and I will not be returning.

Plussat: It felt safe and was convenient to the Mayo Clinic.

Miinukset: They took a $50 deposit on my credit card. I hope to get it back soon!

Plussat: Great location. I have stayed here 3 times over the last 18-months and the staff has always been GREAT!

Miinukset: Unpleasant smell in hallways, but thankfully not in rooms.

Plussat: Nice professional employees

Miinukset: This was not the homewood suites at St. John's town center that is where I expected to stay so I was not a happy camper

Plussat: Very comfortable and nice! Can’t think of anything negative!

Plussat: We just loved the whole experience!!! From the moment we got there that night, it was GREAT!!! From the staff to the rooms...everything was perfect!!! (and the free Breakfast was very delicious!!!)

Miinukset: There was absolutely nothing wrong with our stay at Homewood Suites in Deerwood!!!!

Plussat: The hotel was ok. Saw some ants in places and a lizard in another but the staff was very nice.

Miinukset: Booking.com did not send my reservation to the hotel. They had no idea we were coming. They luckily had openings.

Plussat: I like the fact that our room had a full kitchen, there was a free delicious breakfast provided! It's like the best of both world. There was a nice outdoor fire pit as well. We just loved the place! Can't wait to comeback!

Plussat: Location.

Miinukset: Room was a little tight, definitely will ensure that the room fits 4 people comfortably before booking next time.

Plussat: Everything was fabulous for a 6 people group for an overnight concert stop.

Miinukset: Loved it all

Plussat: The selection was excellent. Breakfast staff was friendly,, professional and very accommodating

Plussat: In statement above.

Miinukset: My family and I liked the services, the staff was nice, the room was really comfortable and the food was fine. However I was injured on one of the chairs in the room and the staff came to remove it, but did not check on me or offered any assistance.

Plussat: Friendly staff easy access to the highway

Plussat: Location and staff Reggie and Terry were very friendly and welcoming. Reggie gave lots of suggestions for our stay.

Miinukset: Room would get warm at night

Plussat: the staff was great but the room was a little dirty and rundown. The location was just off the freeway so it was pretty easy getting to places. there were also stores and gas tations nearby.

Miinukset: The room was rundown and slightly dirty. the headboard had grease marks on it and there were dust in the corners of the furniture. there were cup stains on the nightstands and desk that should have been cleaned off. there were some small marks on the wall that could have also been cleaned off prior to our arrival. The wall paper had waves in it. the bathroom was decently cleaned. I think this place cleans there rooms but misses many details when cleaning.

Plussat: The room was clean, the staff was friendly, the bed was very comfortable, and the location was great. Overall...nice room.

Miinukset: The shower water pressure was low, but that seems to be par for the course for hotels in FL. I stayed in four different hotels over the course of two weeks...from Jacksonville to Islamorada...all four had low shower water pressure.

Plussat: Room was very clean, breakfast was good, location was right off he highway.

Plussat: I love the staff very friendly. My room was very clean. I will be returning to this location highly recommend.

Plussat: Property was clean and well kept.

Plussat: The staff was outstanding. The breakfast was delicious, and the choices were many.

Miinukset: I felt the room for the value was great.

Plussat: The location was right for my visit but did not meet my expectations and my request was not met for the price charged.

Plussat: Hampton's are great. I love the beds, everything usually clean in rooms.

Miinukset: Cold, old coffee! Need it for guests 24/7, especially with being so close to Mayo.

Plussat: bed & friendliness of staff

Miinukset: Can not think of a thing

Plussat: The hotel was clean and welcoming.

Plussat: Staff was very friendly and accommodating

Miinukset: Mattresses

Miinukset: I thought I was Booked for 3 nights. Front desk called said I had till 2 to leave. I asked If I could get another night. They said they were sold out. They didn’t want me there at a reduced rate. When they could get more money. I understand Their logic. But I am 74 yrs old from Indiana. My granddaughter was at a softball cam with the University. It was truly a hardship for me. I am An Honors member. I am unable to lift because titanium replaced shoulders. I felt Due to my age and disability there was more that could have been done. It was more than a yes or no question and answer.

Plussat: Clean and comfortable property in the middle of everything.

Plussat: Professionalism of the staff Cleanliness Overall decor

Miinukset: It would be nice if breakfast was included, but I knew it wasn't before I made the reservation, so this wasn't a big deal.

Plussat: Bed was comfortable

Miinukset: Pool was too small

Plussat: The beds and pillows

Miinukset: Nothing

Plussat: proximity to office and town center

Miinukset: No continental breakfast provided. Breakfast bar was expensive.

Plussat: The customer service was wonderful! Very clean, very comfortable and a convenient location! I would recommend to anyone

Miinukset: room was smaller than other Hilton properties i have stayed at previously. the bathroom floor was dirty. and there was a landscape floodlight aimed into my window and the shade did not the light going into the room. in the morning the "employee said next time put down your shade?" i said i did and he said sorry? not what can i do to better serve you? anyways i enjoy Hilton properties and i never review them, i travel 3x a month to jax and i have my favorites and this is not one of them. also the makeshift bar was ridiculous when compared to other Hilton properties in the area.

Plussat: The front desk staff, cleaning crew, location, gym and overall facilities.

Miinukset: Everything was great.

Plussat: The hotel was amazing! Great location and really nice for the price. The front desk lady Tysha was so nice. Great experience!!

Plussat: The were SO welcoming to my dogs. Accommodated me with the last first floor room so I had access to the side door. Provided me with dog bags and portable dishes. Very very impressed with how pet friendly they were! I didn’t feel like a burden! Thanks for caring about dog parents!

Plussat: The only thing I cared for was the location.

Miinukset: Lets start a list. 1. The hotel was under renovation. If I had known this I would have chosen another property. 2. Lack of handicap accessible parking spaces. The property has 3 times more spaces for eco-friendly /electric cars than they do for handicapped PEOPLE. 3. The room did not have a luggage rack for your suitcase. You must use the sofa in the room in place of a luggage rack. 4. Since you have to use the sofa as a luggage rack the only other seating alternative is a SINGLE MOLDED PLASTIC CHAIR. Not very comfortable and may make some people have Post TRAUMATIC SCHOOL FLASHBACKS. Play rock paper scissors with your roomie for dibs on the chair! 5. The room only comes with a refrigerator-no microwave. WHAT? 6. The room also only comes with a steamer. No iron or ironing board so good luck putting a crease in your trousers. The steamer is very weak. Didn't do much to make my clothes presentable and they were ironed prior to being in the suitcase. Which leads so to... 7. The room came with 3 plastic coated wire coat hangers. No pant hangers to clip and hang your pants so you could TRY TO STEAM THEM IN THE BATHROOM AS AN ALTERNATIVE TO THE WEAK STEAMER & LACK OF IRON. 8. The shower area of the bathroom was very dimly lit. No ledge or anywhere to prop your foot if you have to shave your legs ladies. But since its so DARK you might miss most of the hair on your leg anyways! NO POOL TIME FOR YOU! 9. The hotel is trying to be uber hip and plays really heavy beat/bass music in the halls and elevator- GREAT if you're GOING CLUBBING (I get it, you gotta keep your groove going)- NOT SO GREAT if you have a MIGRAINE or just want to go to bed. 10. The doors to the rooms are EXTREMELY HEAVY. Great to stop a mass shooting -NOT SO GREAT IF YOU ARE HANDICAPPED or have a INJURY. 11.. NO ICE MACHINES on each floor-guests must go all the way down to the lobby to get ice that has been wrapped in saran wrap and tied into a knot.

Plussat: Great hotel! Modern, comfy bed, cool lobby area, and decent location.

Miinukset: My room was near their second building and there was music playing - not super loud, but not ideal.

Plussat: Very comfortable bed.

Plussat: The location of hotel to Three Forks

Miinukset: The oder on third floor smelled like pets were present.

Plussat: I was so excited to spend my 4 nights in that hotel! Yes it’s very modern, fresh and nice hotel in look. But in fact at 11 a.m. they started some really hard and super noisy construction works right on my floor for 2 hours every day!!!! When I called to reception I couldn’t hear her voice so you can imagine how loud it was. She told me yes they do but if I want to change my room that’s impossible because the hotel are full. It was 4th of July weekend. I was so mad and disappointed! So I had to left my room every day at that time and go to the gym. The gym is very nice and the pool area as well. But I still don’t understand if they appreciate their customers why they didn’t warn me before when I was checking in or didn’t give me any compensation for that. I didn’t ask but I just not the type of the person who likes to do that staff.

Miinukset: I’m very sensitive with my sleep. So the bed and pillows are very uncomfortable!!! Its rubber under-sheet that creaks under your body and makes you sweat.

Plussat: The stay was great. I slept like a baby. The best sleep I had in a while.

Miinukset: There is nothing I disliked.

Plussat: The staff was amazing. Very friendly and helpful.

Plussat: Always clean and comfortable...very close to shopping and restaurants...I always stay at this hotel when I visit Jacksonville ☺️

Miinukset: No ice machine

Plussat: The decor. Love the modern look.

Miinukset: The parking and the fact that the hotel was completing remodeling on the third floor, my room was on the 2nd floor, at 9am. I was on vacation and wanted to relax in bed but had no choice but to go ahead snd go to bed.

Plussat: Really friendly staff:))) check in smooth. Nice vibe at bar.

Miinukset: N/a

Plussat: THE LOCATION WAS GREAT. THE STAFF ADDRESSED ME BY MY NAME 3 DAYS IN A ROW ( I FELT SPECIAL). THE ROOMS WERE VERY CLEAN AND THE BED WAS VERY COMFORTABLE.

Miinukset: NOTHING!

Plussat: Both the staff and rooms were exceptional. The staff went out of their way to accommodate my needs. The rooms were very modern with comfortable beds.

Plussat: Everything was nice!

Miinukset: N/A

Plussat: Everything was very clean and beautiful. For the price I paid, I couldn't have asked for a better stay!

Plussat: The location was excellent. The food from the restaurant exceeded my expectations. Staff was wonderful.

Plussat: Location and bed

Plussat: Big room,beautiful bathroom

Miinukset: Pool was closed

Plussat: Clean room friendly staff

Miinukset: Room service bad... WAY over priced 64.00 for 2 greasy omelets couldn’t even eat, potatoes so greasy could smell with the lid on.

Plussat: Clean and friendly staff.

Miinukset: None.

Miinukset: Price of breakfast Buffett

Plussat: It is a reasonably priced higher quality hotel in convenient location with free parking.

Miinukset: It's a little out of the way in terms of access but that wasn't so inconvenient as to matter.

Plussat: Nice amenities

Miinukset: There was cat urine on my carpet that wasn't noticeable until I had gotten to bed after checking in late. It was so strong that I couldn't sleep and ended up checking out before 6 am. By far the worst night of sleep I've ever gotten at a Sheraton.

Plussat: Cleanliness, newness, location, nice staff, comfy beds.

Miinukset: The beds are so high that they were difficult to get into! I've never experienced anything like this! My wife is 5'1" and I had to help her into bed. I'm 5'11"" and even I could have used a step stool! So, if you can manage to vault into bed, then I recommend this hotel! We also never could get the Keurig to work correctly (it wouldn't heat the water), so no hot coffee in the AM.

Plussat: Breakfast excellent. Staff excellent and great location

Miinukset: Everything was excellent.

Plussat: AS YOU CAN TELL FROM MT RATING I LIKED THE TOTAL EXPERIENCE. ANYTIME I GO TO JAX, IF I CAN GET THE HOLIDAY INN EXPRESS I JUMP ON IT. I'VE STAYED ABOUT A DOZEN TIMES. STAFF IF FRIENDLY , ROOMS ARE ALWAYS PERFECT AND WIFI IS GREAT. MANY CLOSE BY RESTAURANT

Plussat: Great hotel, great location. All that it's lacking are full length mirrors in the rooms but having the pleasure of meeting the hotel employee at the front desk totally made up for it. He's a gem!

Plussat: Staff is excellent!

Miinukset: The carpets could be cleaned more often.

Plussat: The location

Miinukset: I noticed trash left in our hallway and also on the pool table over night

Plussat: Friendly staff

Miinukset: Breakfast was not included! The bathroom was small. I could not adjust the air low enough for my comfort.

Plussat: Nice bartender.

Miinukset: The location was in the middle of a apartment complex!?

Plussat: It seem like the room had not been dusted in days! The room wasn’t vacuumed for two days . we didn’t receive room service after our first night, we left around 2pm that afternoon, staff was still cleaning room on our floor! The do not disturb was removed!

Miinukset: Clean the rooms better! Check behind your staff every now and then. I have stayed here before, Service was excellent!

Miinukset: Desk chair was old/torn all over--reported to front desk Breakfast: Should be included regardless of price--separating the two seems a little strange

Plussat: Everything

Plussat: the location and the glass shower doors in the bathroom

Miinukset: very firm/hard mattress and the ac was very cold but made a rattling noise all night

Plussat: loved the linens, beds were very comfortable

Plussat: 24h front desk,

Miinukset: limited breakfast buffet

Plussat: It was all good

Plussat: Every thing was great at the Hotel. The staff was marvelous, The rooms was clean and great size. The breakfast was nice....a little more turkey and less pork or even it out. Overall the location and the vibes of the neighborhood was real nice. Thanks

Miinukset: I think the price for the room for one night was to high. Also, I ask them to charge my credit card and not my debit card. They charge my debit card. I'm not sure if there was a miss communication somewhere. But, overall I will stay there again.

Plussat: The room was nice and cozy.

Miinukset: N/A

Miinukset: Housekeeping was horrible!First day didn't leave towels or shampoo.Second day didn't make bed or clean bathroom counter. Third day didn't leave coffee or cups. Fourth day forgot wash cloths and small towels. Everything seemed to be done the cheapest.

Plussat: Location was perfect, convenient to everywhere I went.

Miinukset: There was nothing I can think of I didn't like. Everything was great.

Plussat: extremely clean and beds/pillows were very comfortable. I got a great nights sleep. Complimentary breakfast had good variety and the 24/7 hot coffee was amazing!

Plussat: Front desk representative was so pleasant and friendly. Adell one of the front desk ladies was out of this world helpful and pleasing to carry on a conversation.

Miinukset: I found wodd of long stringy hair on the bed. But I threw it away and moveton

Plussat: Clean breakfast very good

Miinukset: Front desk

Plussat: The staff come out every little bit and cleaned the eating area tables/floors etc, very polite/friendly making you feel at home. Hotel check-in desk staff also very helpful and polite.

Miinukset: I chose the email rather than hard copy of the final bill statement paid at checkout. With the exception of not receiving my payment statement in my email, I still still must give the Hotel a top rating.

Plussat: Location

Miinukset: Found it strange that both toilet lids were left in the "up" position after room cleaning. Also, mentioned significant water on floor in front of ice machine to desk clerk who didn't seem to be the least bit interested.

Plussat: The staff are very professional yet personable. The whole facility is very clean, including the rooms. And it's very quiet inside your room. During our stay, there were two baseball teams staying as well, and we wouldn't even have known it, if we didn't see them at breakfast the next morning, (of course, it could be they were well behaved teenage boys).

Miinukset: There really isn't anything negative to say. Except, I don't really care for the sliding "barn" style door on the bathroom.

Plussat: Breakfast was ok

Miinukset: Decor a little sterile

Plussat: Friendly staff. Prompt refresh of room daily (housekeeping). After reading the previous reviews, I was undecided about selecting this location.Convenient access to I-95/10. Glad I selected this location with NO REGRETS. I didn't take advantage of breakfast, but it was available. This hotel is in walking distance to restaurants and a short drive away for movies, Starbucks, shopping, etc. It was under renovation (converting to a Hampton Inn brand) and the desk associate reviewed what amenities were not available due to the renovation project. They will allow you to cancel before check-in if any of the concerns are deal-breakers (no indoor pool access, for an October getaway I really was not coming to Jaxv'l to swim). All in all, I say check it out and check in at the Wingate.

Miinukset: The a/c unit seemed to blow warm air in the wee hours of the morning and the thermostat was set on a very low temp. Small issue.

Plussat: the hotel was exceptionally clean. the breakfast was great

Miinukset: nothing

Plussat: Very clean ,quiet and comfortable

Miinukset: The water pressure on the 4th floor was weak

Plussat: Breakfast very good. Rooms comfortable. White bedspreads look cleaner than dark ones.

Miinukset: Price very expensive

Plussat: Clean and modern

Miinukset: A bit noisy. Lots of clunking and thumping and doors slamming.

Plussat: The staff were friendly and caring. The room was clean. Excellent service!

Plussat: Good omletes, good bed

Miinukset: The hall way was trashy, need s vacuuming

Plussat: The breakfast was great and I loved the coffee. The lady that worked in the breakfast area was awesome, always willing to assist with your needs.

Miinukset: The price, because when I first looked at the hotel, it was $126.00 per night. Then a few days later, it had gone up to $143.00 per night and the day I checked in the receptionist said I had a good rate because it was $199.00. I have no complaints about the hotel because the room was very comfortable and clean.

Plussat: i love the staff and the manager was the greatest i am a single mom and i was there to see my only daughter get sworn in the AirForce which was a emotional time for me they were so nice to talk to very pleasant i would definitely recommend this hotel THANKS LADIES!!!

Miinukset: my stay was to short

Plussat: The staff were always pleasant & the rooms were overall clean.

Miinukset: The bathroom was dated, faucet was hanging from the tub wall, and the bathroom fan made a awful noise constantly even when off.

Plussat: Everything was nice.

Miinukset: The train was to close. But it was still ok.

Plussat: Clean, easily accessible, employees were very helpful and friendly, great rates, beautiful room, and nice parking garage.

Miinukset: N/a

Plussat: Great variety and excellent quality.

Miinukset: Nothing

Plussat: The customer service was awesome!

Plussat: The price and the hospitality was great

Plussat: Breakfast was good. Staff very friendly & helpful. Pool was good & clean.

Miinukset: Hot tub not working & 1 day they didn’t clean our room. Had to tell them when we got back to room at night.

Plussat: New hotel, walkable to restaurants, free breakfast. Found a lost item in our room. We were able to pick up the next day. Very helpful staff.

Plussat: The staff is great!

Plussat: We stay here whenever we visit family in Jacksonville. Always nice and clean.

Plussat: Staff was very helpful. We also enjoyed the breakfast and the evening dinner reception.

Miinukset: The pool area is small and space for lounge chairs is limited.

Plussat: great location

Miinukset: more restaurants to choose from

Plussat: Everything was perfect

Miinukset: N/A

Plussat: Staff was great. Room was spacious.

Plussat: Location

Miinukset: N/A

Plussat: The bed was comfortable

Miinukset: Bathroom was not up to par. Moldy in the corners and not very clean

Plussat: Everything were great, we will be back

Miinukset: Nothing

Plussat: Comfortable bed, clean lobby and room, nice staff, and egg white omelets were a nice choice.

Plussat: Efficient, courteous staff.

Miinukset: A little expensive for basic accommodations.

Plussat: The desk people were wonderful. Helping us with, not only, transportation but also our phone. They were simply great!!

Miinukset: Everything was good.

Plussat: The bed was very comfortable

Miinukset: Everything was nice

Plussat: The staff were all very friendly. We had a nice room on the top floor at the end of the hallway sort of tucked backed in its own little place and that was great because it cut down on the noise.

Plussat: Room was very spacious and clean!

Miinukset: No complaints at all.

Plussat: Breakfast was good. Bed was comfortable

Miinukset: Spider webs in windows. Microwave was dirty Cuss words on some of hospitality signs

Plussat: The breakfast was good, and there was always fresh hot coffee at all hours of the day. The front desk was very helpful and knowledgeable about the area. The room we stayed in was nice, the bathroom was very clean. Had great air conditioning, a large tv with clear channels, and plenty of room to move around. The gym was one of the better gyms I’ve seen at a hotel. The hotel is close to good food, and about twenty minutes from Jax beach.

Miinukset: The shower did drip constantly, but wasn’t that big of a deal. The beds were a little uncomfortable, but at the same time they weren’t unbearable.

Plussat: Staff was super friendly. Hotel was nice and clean. Definitely recommend.

Miinukset: $10 a day for parking.

Plussat: The staff was very pleasant.

Miinukset: Good location.

Plussat: Best pillows and beds. Staff was friendly and helpful

Miinukset: The hotel is near a train track, it was a bit loud during early hours of the night

Plussat: The beds were really comfortable, all the staff were super helpful and friendly, they have a great hot breakfast and pretty big selection, DirecTV and a Keurig coffee maker in every room. It was an all around awesome stay.

Miinukset: I didn't like that you have to pay $10 for parking.

Plussat: A great stay as always.

Plussat: The facility was clean, the staff was friendly, and the bed was comfortable.

Miinukset: There is nothing i didn't like

Plussat: The staff is very friendly. The breakfast was outstanding. Everything was clean and well maintained. I would definitely stay again and will recommend this hotel to friends and family.

Miinukset: Nothing , I liked everything.

Plussat: I like the friendliness of the staff and they made sure that we were taking care of.

Miinukset: I believe in hospitality for one. I believe that when you want people to come to your place of business or hotel, you treat them with hospitality. I don't like the fact that this hotel don't value their customer's enough to complimentary them with breakfast... Also another thing, you have managers that's not really doing there job. It need's a manager to start checking behind their cleaning staff. It's this that they are not cleaning and all it takes is just one small thing and your customer's to see that something is not clean and that my friend will cause them to not want to come back.

Plussat: I enjoyed the way the room was cleaned every day, also Jose at the bar was always welcoming even if you were just walking by the bar, he would speak! The location was good, didn't know they had shut down Jacksonville Landing, but we had fun in spite of.

Miinukset: Parking was crazy, wasn't told where to park. The Lot was shared by nearby restaurants and others walking nearby. Also, I wanted to pay for mh room with a Visa GC to keep my debit from not being used when I travel, was told I could hold the rolm with it but would be able to pay upon check out, well that didn't work either. My fault on that, I just assumed that it would work because I was told it was possible, had to find another way to pay at checkout which was a bit frustrating.

Plussat: Everything was great, worth the money, however parking should be free. It’s $10 a day!

Plussat: The stay was very nice, staff were very friendly, rooms were nice and clean

Plussat: Ease of getting to concert.

Miinukset: No free breakfast

Plussat: This is my second time staying here and I love it.

Miinukset: Everything was great no complaints.

Plussat: Breakfast was great! Staff very friendly and courteous. Very comfortable setting and room.

Plussat: that it was clean and comfortable

Miinukset: Location was a little off

Miinukset: Bed sheets were not clean

Plussat: The hotel was nice and clean

Miinukset: The location you could only enter and exit one way

Plussat: Cleanisness of room. Comfortable.

Miinukset: The pool was small and full of people the whole time . TV signal went on and off all night.

Plussat: Had a great time in Jacksonville,Fl. It was our first time there. The hotel was close to everything. My sis and i had enjoyed our stay.

Miinukset: We were hoping to sit by the pool outside and maybe swim. It was a disappointment to see it was an indoor pool and not at all inviting. I could understand if it was Pennsylvania, but this is Florida in the summer and we were close to the beach.

Plussat: Convenient to MAYO Clinic

Miinukset: Construction next door! Rates could be a little lower

Plussat: Only a couple miles from the beach, clean and comfortable.

Miinukset: The dryer in the laundry room are my quarters, not a huge fan of the breakfast included, not the greatest selection.

Plussat: I like Hampton Inn because of the breakfast and comfy beds. Breakfast was great and staff was very pleasant at this location. They were always willing to help an emergency need (alcohol pads, safety pins, fixing the malfunctioning toilet ) Also, there is a great relaxing hot tub and the kids had a great time at the pool.

Miinukset: However, I am beginning to notice that booking.com rooms tend to be less than stellar. For example the double queen room we stayed in smelled like mold and the ceilings were moldy. May be a one off situation for this location but disappointing nonetheless.

Plussat: I like the space in the room.

Miinukset: Nothing.

Plussat: Nothing

Miinukset: They need new bed and the restroom was not the clearest

Plussat: The hotel is about 30 mins from Jacksonville airport it's very safe, clean comfortable beds, spacious rooms and free use of the laundry room.

Miinukset: The furniture definitely show signs of being very worn. Also no maid services if you are just staying the weekend.No pool but great areas to barbecue.

Plussat: Friendly and extremely clean. Great value for price. Have never stayed at location but will definitely be coming back next year.

Miinukset: We could not get the air conditioner to set below 70. I like the room really cool at night

Plussat: Everything was super cool

Plussat: Was close to my mom's ALF.

Miinukset: The room smelled awful!! Musty and gross. Bed was only a double and creaks bad every time you move. The carpet is dirty and smells terrible. I would not walk around in bare feet, always had sandles on. Big spot on carpet between bed and recliner. All carpet in rooms should probably be pulled out and replaced with wood or laminate flooring. Beds should at least be queen size. Or at least have some rooms with that option or a king. Bathroom door creeks also when you open and close it. Only dishes and silverware for 2 people.

Plussat: Location was is a good area of town.

Miinukset: No running water for the first few hours. Bed/mattress was very cheap and we could feel every spring in it. Room was directly across from the staff laundromat and they came in around 5 or 6 am and were very loud, to the point they woke us up the two days we stayed. Staff was very stiff and weren’t very helpful.

Plussat: everything

Miinukset: nothing

Miinukset: There’s no ice readily available

Plussat: Clean, good condition,quiet very friendly and helpful staff, good location for our needs.

Miinukset: The only think I can complain about was the very noisy fridge in our room.

Plussat: Everything

Miinukset: Nothing

Plussat: Gym, kitchen, friendly staff

Miinukset: Overall an excellent experience. A couple of nice to have - electrical outlet by the mirror outside the bathroom and a bigger TV

Plussat: Safe & centrally located. Suite is spacious.

Miinukset: Would have liked the suite to have a working standard oven or toaster oven.

Plussat: Nice service and staff

Miinukset: Facility was great... I'd just say make sure the hotel room bathrooms are spotless.

Plussat: From the front desk staff to the wonderful ladies that prepared the breakfast - good welcoming staff with customer service skills are hard to find. Nurture and keep them.

Plussat: Everything

Miinukset: Breakfast ending at 9 am

Plussat: There was nothing that really stood out about this hotel.

Miinukset: Be complementary breakfast was abysmal. It was over priced.

Plussat: Excelente

Plussat: Central location & clean property.

Miinukset: Somehow when I pulled up your address I was put w/an outside booking company. Because I had to be there because of a dearth in the family I didn’t question the cost until my relatives told me the cost of their room -$50.00 dollars less than mine. I called the booking company & your front desk & no one would adjust the costs!!

Plussat: Decent average hotel, rooms had a microwave and a real mini-fridge (not a mini-bar... which I like because I'd rather just bring my own food).

Miinukset: They seem to skimp on costs everywhere they can. Rooms are tiny, no place to put your things without tripping all over them. They haven't updated anything in years, even simple stuff like having a decent room coffee pot clearly hasn't been done. Bread products at breakfast were stale and rock hard (anything cooked day-of was good though and they did have a real hot breakfast, not just a continental snack bar). For two people they only brought one set of tiny shampoo / conditioner.

Plussat: I loved the shower and the Paul Mitchell shampoo. The bed was very comfy and the temperature controls were just right in the room. The staff was very pleasant. I’ll stay there again!

Miinukset: I saw no issues that required attention

Plussat: For over 200.00 I would like a bit nicer breakfast. The bacon was swimming in grease and sausage obviously microwaved and not brown- yuck! The room however was great, the front desk people awesome customer service. The pool dirty and cleaned while i tried to use and hot tub PH wrong and we could not use.

Miinukset: see above

Miinukset: We did not use the wi-fin because it was not a secure connection and a secure connection was added cost.

Plussat: The location was very central to everything we needed while in Jacksonville. The rooms were very clean. I loved the refrigerator and microwave in the room as we always have leftovers when we eat out.

Miinukset: There is nothing bad to say. The Hotel was clean, secure and had plenty of parking.

Plussat: Everything I enjoyed my stay

Miinukset: I liked everything no complaints

Plussat: The air went out in the room and the staff wasn't very friendly or welcoming

Miinukset: When the air went out in the room

Plussat: Loved the free breakfast, clean updated room, and friendly staff

Plussat: Leaving

Miinukset: The cable went out because of the weather

Plussat: room was comfortable and clean, breakfast was good - better than expected.

Miinukset: AC was a bit noisy but worked fine. Felt like AC was out in the hall and elevator - hot and humid, but a non-issue.

Plussat: Great

Miinukset: Great

Plussat: The hotel’s location is great. It’s near the highway and several restaurants. The pool was nice and the continental breakfast was excellent.

Miinukset: The air conditioning wasn’t working so the hotel/ rooms were hot. We really only stayed there to sleep because during the day-time it was too warm to stay at the room.

Plussat: Room was large and breakfast was great

Miinukset: Toilet paper was rough.

Plussat: Very reasonable price for Florida. Very nice bed. Hampton Inn is a good reliable chain.

Miinukset: This is very picky: I wish they would not put breakfast fruit in sugar water. I suspect they are doing it to preserve the fruit, but I don't need the extra carbs!

Plussat: We escaped hurricane Dorian. Every staff member was incredibly kind and helpful.

Plussat: It was clean and the breakfast looked pretty good.

Miinukset: The swimming pool is very small.

Miinukset: Coffee not as good as usual.

Plussat: Bed a bit hard.Nice employees

Plussat: The Hotel staff was both Courteous and informative, My Wife and I have stayed here many times and we've become accustomed to the atmosphere.

Miinukset: n/a

Plussat: This property was exceptionally clean. We were assigned a room right near the elevators yet the room remained very quiet. Pleasant surprise.

Miinukset: Feather pillows on the bed were too flat for my liking.

Plussat: Beds were great and the room in general was quite good.

Miinukset: Would've been better with a complimentary breakfast.

Plussat: Great staff service

Plussat: Property is beautiful and clean. Beds are very comfortable, one of the best I’ve slept on.

Miinukset: The TV was just okay, the fridge didn’t work.

Plussat: Location

Miinukset: Frig broken, sofa ripped with stuffing coming out, over charged breakfast.

Plussat: room was spacious

Miinukset: no fitness room, breakfast was terrible, no choices rubber eggs. handholds improperly placed in tub, why don't hotels have walkin showers, nobody uses tubs, shower curtains always leak on floor

Plussat: The staff was professional and attentive. Rooms are clean, comfortable, and contemporary. Laundry machine on site came in handy and was only $2 to wash and dry a load. Plenty of parking.

Miinukset: I was there for one night as a crash pad so did not use many of the amenities, but it looked like it head everything needed for a comfortable extended stay.

Plussat: quiet,clean, good location

Miinukset: no

Miinukset: the room AC was out of control,, Had to turn the heat on to brinh the temp up to a point that was tolerable,

Plussat: The staff's attention to detail...