Jacksonville hotellia

Plussat: I thought the breakfast was good, a little light on selection but I'm not a big breakfast guy. The location is beautiful, easy access to everything (restaurants, interstate, etc.). Will definitely be back, thanks !!!

Miinukset: Really have no complaints, maybe valet parking.

Plussat: Modern style and comfy beds

Miinukset: Nothing in particular

Plussat: The staff was amazing!

Plussat: Mobility accessible. Breakfast included. Clean.

Plussat: Great hotel in a great locationu

Plussat: The location

Miinukset: The room did not have a microwave.

Plussat: Yes

Miinukset: Nothing

Plussat: Location and ease of check in and out. Beautiful lake behind and close to St. John center shops and restaurants.

Miinukset: My upgraded view was not lake view because of the trees but a very good view of the pool. If you like that, but I really don’t.

Plussat: Fabulous staff. Great view

Plussat: Stayed at this hotel for 2 nights. I couldn't have picked a better place. There's a lake running along the back and they have table and chairs to sit, eat or just relax. Beautiful and calming environment. The staff are excellent and so helpful.

Miinukset: Everything was perfect.

Plussat: Everything but the food

Miinukset: Food

Plussat: Everything!!! Great facility

Miinukset: None..... perfect

Plussat: Nice free breakfast, beautiful suite.

Miinukset: Nothing - just perfect !

Plussat: Some of the staff

Miinukset: Room dirty and full of dog hair. Staff looked at room. Stated unacceptable. Moved us. Would not recommend.

Miinukset: Yes. My paper work said that is was no pets also on the Webb site say no pet and there pets there . I'm not comfortable with dogs so I had to keep an eye out for any dogs . I'm wil not visiting again.

Plussat: very clean, good location, very friendly staff

Plussat: The hotel was very clean and the staff was friendly. I enjoyed my stay.

Plussat: The location is excellent, it’s clean and quiet!

Miinukset: Nothing the property was amazing

Plussat: The hotel was very clean and accessible to where I needed to be.

Miinukset: Only thing I didn’t like is it’s animal friendly n I’m highly allergic. I didn’t know but it really wasn’t bad because I didn’t feel it.

Plussat: We were greeted by a very friendly guest representative upon check-in. We were told that we were selected as the guest of the day and presented with a gift bag of snacks and bottled water. A nice surprise. Our room was very nice, a great bathroom with a jacuzzi tub, plus a roomy shower. We had our small Morkie puppy with us and they had nice, outdoor accommodations, with disposable “poop bags” available, for your pet. The breakfast, which was included in the price, was actually better than most. We will definitely stay here again.

Miinukset: The only downside was a slight smell in the room because it allowed pets. I know that is to be expected. It appeared very clean.

Miinukset: In the spa bath there's nothing in the bottom to keep you from slipping up under the water

Plussat: Updated decor looks great... best free buffet breakfast I have ever been to... even the coffee was pretty good :)

Plussat: Staff. Francis I saw a gem

Miinukset: Noise

Plussat: clean, good location, nice staff

Miinukset: TV remote did not work. Bed not really confortable; too bouncy.

Plussat: The night staff were awesome. All staff greeted us every time we came back to the hotel. We had an issue with the toilet and it was fixed promptly. We have already saved this hotel for future visits up to Jacksonville. Again night staff was fun and friendly which made the entire experience that much better.

Miinukset: Cant say there was anything i didnt like

Miinukset: We loved the fact that it's a new property. The staff was so friendly and professional.

Plussat: Everything was exceptional. The room was very clean, and very comfortable. Service, breakfast, facilities, and employees were amazing. We definitely will choose Residence Inn by Marriott again

Plussat: Staff was very pleasant and my room was amazing

Plussat: The Buffet Breakfast was much better than expected – and they charged us much less "because we ate so little" ;-) The Lobby/Breakfast area had lots of light and cosy corners and the temperature was very nice (for us Germans the air-conditioning is often much too cold).

Miinukset: The Fitness room smelled funny and was very tiny with just one not so nice mat. Then again – I was probably the only person to ever use it.

Plussat: The hotel was clean and welcoming.

Plussat: The hotel was very clean and the staff was friendly

Plussat: Brand new hotel. I am not sure how it will be after it gets some traffic but right now I would choose this one in this specific area because it is a lot less expensive than the 3.5 star ones we usually stay in.

Plussat: Great location for what I wanted in a leisure trip...easy access to 202 West for the beach yet right up the street from shops, restaurants and the St John's Town Center. The facility had a pool and jacuzzi spa tub on property...a bonus for me!

Miinukset: I didn't like that the price jumped to a high rate the next day because I spontaneously wanted to stay another night...but not for $250

Plussat: Location

Miinukset: The hotel debited my credit card 2 times the total payment of the stay. I still try to communicate and their phones don't work. Call the Hilton line and they say they can't help me because they have no way of communicating with the hotel ... totally disappointed

Plussat: Professionalism of the staff Cleanliness Overall decor

Miinukset: It would be nice if breakfast was included, but I knew it wasn't before I made the reservation, so this wasn't a big deal.

Plussat: Bed was comfortable

Miinukset: Pool was too small

Plussat: The staff was amazing! They welcomed me every evening when I returned and wished me well each morning.

Miinukset: No

Plussat: proximity to office and town center

Miinukset: No continental breakfast provided. Breakfast bar was expensive.

Plussat: How well maintained it was.

Miinukset: It could have been a little more nicely decorated.

Miinukset: I had a problem with checking in. It was clear the front desk person fell asleep on the job so I initially couldn't even get into the hotel for about 30 minutes. No apologies were given and it took an additional 20+ awkward minutes to actually check in.

Miinukset: The breakfast, grits were water downed, there was no omelettes,sausages as listed on the website and the staffed informed they were out of bacon at 9am....

Plussat: Petra was amazing. Not only was she extremely helpful but she made sure we were taken care of in every aspect of our stay. She’s isn’t an incredible asset to your team!!!

Miinukset: The first morning, the eggs were gone by 0930 and not refilled.

Plussat: The rooms are spacious and well laid out.

Plussat: It felt safe and was convenient to the Mayo Clinic.

Miinukset: They took a $50 deposit on my credit card. I hope to get it back soon!

Plussat: Nice professional employees

Miinukset: This was not the homewood suites at St. John's town center that is where I expected to stay so I was not a happy camper

Plussat: We just loved the whole experience!!! From the moment we got there that night, it was GREAT!!! From the staff to the rooms...everything was perfect!!! (and the free Breakfast was very delicious!!!)

Miinukset: There was absolutely nothing wrong with our stay at Homewood Suites in Deerwood!!!!

Plussat: Nice room and very clean

Miinukset: Mattress was too hard and no extra blankets

Plussat: I like the fact that our room had a full kitchen, there was a free delicious breakfast provided! It's like the best of both world. There was a nice outdoor fire pit as well. We just loved the place! Can't wait to comeback!

Plussat: Location is great.

Miinukset: Furniture in the living room isn't great, but the bedding is real good, so it is a minor thing.

Plussat: Location.

Miinukset: Room was a little tight, definitely will ensure that the room fits 4 people comfortably before booking next time.

Plussat: The staff a great. Been staying there for like 4 or 5 years when im in town and i love it. Wouldn't change nothing about it. Great stuff. Great breakfast. Great location

Plussat: The selection was excellent. Breakfast staff was friendly,, professional and very accommodating

Plussat: Great hotel! Modern, comfy bed, cool lobby area, and decent location.

Miinukset: My room was near their second building and there was music playing - not super loud, but not ideal.

Plussat: Very clean

Miinukset: Needed microwave

Plussat: Everything

Miinukset: Nothing

Plussat: I appreciated the assistance from every person at the front desk during my stay!

Miinukset: There was nothing I did not like!

Plussat: Hotel employee was AWESOME! The location and comfort.

Plussat: The staff was amazing. Very friendly and helpful.

Plussat: It is so unique and different from other hotels. Trendy and modern, well kept but still affordable.

Plussat: Bed was very comfortable

Miinukset: That there is a 75 dollar charge Incase you order something then if you don’t you get a refund! Was not happy about that. Then the guy said it’s standard for hotels to do that. That’s not true I have never had that before EVER!! That really sucked

Plussat: Modern and clean. The parking lot could be lit better. But overall. A very nice stay. The staff are more than accommodating!

Miinukset: Poorly lit parking lot, too many dark areas. But minor. The aloft is a great, modern hotel to stay at. I will definitely book a room here again when I’m in the area!

Plussat: The decor. Love the modern look.

Miinukset: The parking and the fact that the hotel was completing remodeling on the third floor, my room was on the 2nd floor, at 9am. I was on vacation and wanted to relax in bed but had no choice but to go ahead snd go to bed.

Plussat: The set up is so beautiful, great rooms, great location and parking is very easy.

Plussat: The staff is very professional and yet friendly. Makes someone feel welcomed!!

Miinukset: Having to leave.

Plussat: Good Job!

Plussat: Staff was great. Room was spacious.

Plussat: Location

Miinukset: N/A

Plussat: my only complaint was the water tempature barely became warm

Plussat: Comfortable bed, clean lobby and room, nice staff, and egg white omelets were a nice choice.

Plussat: Efficient, courteous staff.

Miinukset: A little expensive for basic accommodations.

Plussat: Location, staff, breakfast

Plussat: Breakfast was good. Bed was comfortable

Miinukset: Spider webs in windows. Microwave was dirty Cuss words on some of hospitality signs

Plussat: The breakfast was good, and there was always fresh hot coffee at all hours of the day. The front desk was very helpful and knowledgeable about the area. The room we stayed in was nice, the bathroom was very clean. Had great air conditioning, a large tv with clear channels, and plenty of room to move around. The gym was one of the better gyms I’ve seen at a hotel. The hotel is close to good food, and about twenty minutes from Jax beach.

Miinukset: The shower did drip constantly, but wasn’t that big of a deal. The beds were a little uncomfortable, but at the same time they weren’t unbearable.

Plussat: The staff were excellent. Very friendly and helpful. I will definitely stay there again.

Plussat: Food at restaurant onsite was very tasteful. The room was very clean and comfortable.

Miinukset: Not enough stores or eating places close in range.

Plussat: Exceeded expectations !

Miinukset: Frozen veggies :)

Plussat: It was very clean, quiet and in a safe area.

Miinukset: No

Miinukset: no microwave

Plussat: Good welcome, offered choice of room / beds, very good room.

Miinukset: Public area (bar + some dining space) limited, draft beers unavailable

Plussat: The staff! They are by far the best asset of this establishment!

Miinukset: The air conditioner in our room did not keep the room cool enough

Plussat: Staff was very accommodating with early check-in and providing additional pillows when requested.

Miinukset: The pillows; only had three for a king sized bed and they were feather which offer no support for head/neck.

Plussat: Everything

Miinukset: Nothing

Plussat: Front desk was the best front desk staff. Efficient, helpful and very welcoming.

Miinukset: Didn't realize that breakfast was not included. Was not clear when choosing a room.

Plussat: Bed was comfortable, room was large. Wifi was speedy.

Miinukset: Room was a bit bland. Carpet was older. Not a 3 1/2 star hotel.

Plussat: very clean, nice location, nice staff.

Miinukset: none

Plussat: We traveled with our baseball team, all of us were so happy with Tammy the breakfast worker, she was fantastic all weekend.

Miinukset: Nothing

Plussat: Food great, but needs omelets without cheese.

Miinukset: Needs bigger fruit serving dish— ran out too quick.

Miinukset: The pool was extra small the weather was cool so we didn’t visit the beach but it’s such a large hotel with not enough room to accommodate everyone at the pool.

Plussat: convenient

Miinukset: No

Miinukset: We were hoping to sit by the pool outside and maybe swim. It was a disappointment to see it was an indoor pool and not at all inviting. I could understand if it was Pennsylvania, but this is Florida in the summer and we were close to the beach.

Plussat: The breakfast bar was the best that I have seen in hotels A+. The staff was so friendly and helpful. They seem to go out their way to please you with a smile. Love the location, close to the shops, restaurants and the beach. The people were very friendly and the food was good in Jacksonville.

Miinukset: Wish the price was lower other than that no complaints.

Plussat: Convenient to MAYO Clinic

Miinukset: Construction next door! Rates could be a little lower

Plussat: Location and Breakfast

Miinukset: no

Plussat: On a well populated street with plenty of food and stores.

Miinukset: Hard to get in an out of during peak hours due to neighboring construction

Miinukset: We stay there for the indoor pool. I would have liked to know it was not working. I would have stayed at one with a working pool.

Plussat: Cleanliness of the hotel.

Miinukset: No

Plussat: Great breakfast Cl an Friendly staff

Miinukset: No

Plussat: Modern and spacious rooms Very nice bathroom and shower Some staffs are very friendly

Miinukset: We made reservations thru booking.com and it included breakfast but while we were eating a staff came and asked if we do have free breakfast and we said yes. However, the staff came back and told us that, “there is a problem with booking.com as they ASSUME we have free breakfast but we DO NOT offer it...” That kinda baffled us as technically breakfast was included in our room rate and it is NOT the customers’ problem what goes between the hotel and booking.com. We would expect that from a big chain of hotels like this, technical problems with booking websites wouldn’t be such a big issue. Room smells kinda musty Bathroom tiles are a bit filthy

Plussat: Both the staff and rooms were exceptional. The staff went out of their way to accommodate my needs. The rooms were very modern with comfortable beds.

Plussat: Everything was nice!

Miinukset: N/A

Plussat: Everything was very clean and beautiful. For the price I paid, I couldn't have asked for a better stay!

Plussat: The location was excellent. The food from the restaurant exceeded my expectations. Staff was wonderful.

Plussat: Location and bed

Plussat: Hotel was clean and beds comfortable.

Miinukset: Shower barely trickled water, sink backed up in bathroom. Notified hotel of issue and were asked if we wanted hot breakfast instead. A hot shower is what we really wanted and we're unable to get.

Plussat: Clean, friendly staff, pet friendly with no additional fee for them.

Plussat: I like the renovation..I had been there years ago. It's a fresh, modern and great look... wonderful location! I was there to relax and have some down time. I enjoyed a beautiful sunset on Jax Beach, strolled then spent a chill evening watching cable in the comfortable bed at the hotel! Mission accomplished! Refreshed for the next day of shopping, brunch and exploring in Jax then St Augustine on my way back home to Gainesville.

Plussat: I really liked the indoor pool. It was heated with therapy current as well as jets around the sides . The hotel location was close to tons of restaurants and stores in the St Johns Town Center.

Plussat: It is a reasonably priced higher quality hotel in convenient location with free parking.

Miinukset: It's a little out of the way in terms of access but that wasn't so inconvenient as to matter.

Plussat: Nice amenities

Miinukset: There was cat urine on my carpet that wasn't noticeable until I had gotten to bed after checking in late. It was so strong that I couldn't sleep and ended up checking out before 6 am. By far the worst night of sleep I've ever gotten at a Sheraton.

Plussat: loved the linens, beds were very comfortable

Plussat: The room was large, comfortable, and modern. We were offered a bagged breakfast for the road, as we would leave before the regular breakfast would be served. Coffee available was good. Overall, great experience.

Plussat: Staff was nice the check in & out process was easy. The breakfast was AMAZING!!! Very modern room it was really nice I enjoyed the getaway! Will definitely stay again if I’m in the Jacksonville Area!!!

Miinukset: I’m REALLY picky when it comes to hotels so I critic everything especially when I pay over $100 for it, although the room was great the bathroom wasn’t as clean as it first appeared, old shower gel or shampoo was on the walls in the shower and other people’s hair eew that’s the worse whenever I see that I’m usually ready to ask for another room or leave because someone didn’t clean well, but I’m sure it came from the cleaning towel however the shower gel/shampoo I think is an oversight so they definitely need to pay closer attention to things like that when cleaning the bathroom because cleanliness is important!

Plussat: Clean, nice TV, computer area, easy parking

Miinukset: A little off the beat & path

Plussat: It was good. The place was clean and attended to at all times.

Miinukset: Two negatives. The first is no fault of management. There should be exhaust fans in the bathrooms. The second is our dirty towels were collected on our first day, but no cleans one to replace them and no bathroom tissue. That is just a minor thing.

Miinukset: Housekeeping was horrible!First day didn't leave towels or shampoo.Second day didn't make bed or clean bathroom counter. Third day didn't leave coffee or cups. Fourth day forgot wash cloths and small towels. Everything seemed to be done the cheapest.

Plussat: The staff was very friendly and helpful! The food was good and so was the coffee. Everything was clean.

Miinukset: The bed was not that comfortable, there was no trash can inside the food area to make it convenient and not enough seating. The setup of the food area was not the greatest. They should have had the waffle mix in between the two waffle makers so you didn’t have to walk around. They needed to have extra counter space to fill your coffee so another person can easily access it and no one is in their way.

Plussat: Location

Miinukset: N/a

Plussat: Very clean, staff very friendly and helpful,breakfast was very good.

Miinukset: Had a problem with a smell for a couple of days.

Plussat: Comfort bed and pillows. Clean, modern rooms. Great facility with excellent customer service

Plussat: Very happy with hotel. Gentleman at the front counter was very pleasant as well as hotel staff. Rooms were clean and comfortable.

Plussat: Location

Miinukset: Found it strange that both toilet lids were left in the "up" position after room cleaning. Also, mentioned significant water on floor in front of ice machine to desk clerk who didn't seem to be the least bit interested.

Plussat: Rooms were spacious, quite and clean.

Miinukset: Location isn't that great - but good enough...next to a hostpial means sometimes sirens. It is a weird turn around to get on the freeway - give yourelf extra time at rush hour!

Plussat: Location was perfectly close to my place of interest.

Miinukset: My stay was good. I am satisfied.

Plussat: Staff was courteous

Miinukset: The toilet kept stopping up and it took them 2 hours to unstop it. Also did not like location right off the exit and had to keep doing U-turns. This hotel does not offer free breakfast and their café is very pricy!

Plussat: Great meal and cute bar

Miinukset: Nothing

Plussat: Cleanliness and location

Miinukset: N/A

Plussat: Bed a bit hard.Nice employees

Plussat: The hotel is conveniently located to the Baptist South Hospital and I was able to walk to & from hospital each day. The breakfast buffet is only on weekends and on weekdays a limited menu is available. With the limited breakfast menu available on the weeks you may want to opt out of the breakfast here and eat else where if variety is important to you

Plussat: There must have been a kids soccer tournament nearby. Children were OUT OF CONTROL in the lobby and in the hallways on Sunday morning. The only staff I saw (gentleman behind front desk) did nothing to address the issue.

Miinukset: There must have been a kids soccer tournament nearby. Children were OUT OF CONTROL in the lobby and in the hallways on Sunday morning. The only staff I saw (gentleman behind front desk) did nothing to address the issue.

Plussat: The staff was professional and attentive. Rooms are clean, comfortable, and contemporary. Laundry machine on site came in handy and was only $2 to wash and dry a load. Plenty of parking.

Miinukset: I was there for one night as a crash pad so did not use many of the amenities, but it looked like it head everything needed for a comfortable extended stay.

Plussat: quiet,clean, good location

Miinukset: no

Plussat: Clean room. Convenient location.

Miinukset: No Continental breakfast but there was a bistro. No one available to cook today.

Plussat: Was on a weekend trip to St. Augustine and was a short distance away for a much better price

Plussat: Everything was to my liking

Miinukset: No complaint

Plussat: The free breakfast was a nice perk. A lot of options to choose from (waffles, eggs, sausage, grits, bagels, cereal, yogurt and fruits). Bed was very comfy. Full-sized fridge, stove top, dishwasher and dinnerware all provided. Very clean room. Would definitely stay again!

Miinukset: Walls were thin, heard neighbors at one point during the night. Also the pool was located in center of building which caused an echo when there were loud guests.

Plussat: The customer service was awesome!

Plussat: Great hotel.

Miinukset: Parking fee.

Plussat: Room was spacious and comfortable

Miinukset: Having payment come out before arrival

Plussat: Comfortable Beds. Great Breakfast

Plussat: Location and the staff.

Miinukset: We traveled 2.5 hours after a long night with family, and our room was not ready until after 6pm. Room was over priced for the condition of the furniture.

Plussat: Staff was very helpful. We also enjoyed the breakfast and the evening dinner reception.

Miinukset: The pool area is small and space for lounge chairs is limited.

Plussat: This hotel was a very nice surprise as far as the size of the room for the price.

Miinukset: The front desk was frequently unmanned and calling for room service was a challenge. The phone would ring dozens of times before it was picked up.

Plussat: Everything was great. The included dinner and breakfast was awesome. If you're going to a Jacksonville football game, this is the place to stay. Shuttle service from the hotel to the stadium and back. I would definitely stay here again.

Plussat: Spacious room, hot buffet breakfast, nice pool area, close to restaurants, MOSH museum, and other attractions. Very clean, nice staff, sitting area and a pool table. We will come stay again!!

Miinukset: Parking fee daily. We didn't realize there were parking charges. Guests of the hotel should not have to pay for parking.

Plussat: Always clean and fresh smelling. Complimentary coffee in dining area, however, we were not informed of this until the second to last day. We thought it was for purchase only since it was in the dining area where breakfast is for purchase only.

Miinukset: Our room was cleaned after 4:30 PM each day. We miss the complimentary evening cookies they used to have. Those cookies were amazing! Internet connectivity poor from the room.

Plussat: One of the best hotel experiences I've had in recent memory. Clean rooms and a great breakfast. The whole staff made you feel like family.

Miinukset: Nope.

Plussat: Staff was super friendly. Hotel was nice and clean. Definitely recommend.

Miinukset: $10 a day for parking.

Plussat: Friendly staff very helpful. Clean. Elevators were really efficient The eating area was neat and clean. It really was very coordinated

Miinukset: It took the hot water a long time to get a hot about 3-5 minutes. Also I didn’t know until check in that there was a $10 per day parking fee

Plussat: A great stay as always.

Plussat: Location

Miinukset: Hot tub NOT WORKING AGAIN!!!!

Plussat: Staff

Miinukset: Pool had no water and the toilet seat was crack

Plussat: The Staff was WONDERFUL!

Plussat: Close to interstate and football stadium

Miinukset: Parking fee

Plussat: Yes

Miinukset: Nothing

Plussat: The breakfast was great. The hotel showed room with view of the river but the room had a view of a warehouse. The front desk person and the manager were rude and not helpful and made me feel like I was unworthy of this hotel

Plussat: The room was clean and it was easy to come and go.

Miinukset: The bathroom was poorly maintained and designed. The towel drying rack is in the shower. The automatic light shuts off when you're in the shower. The handle for shower adjustment was so loose it barely stayed on. The toilet knocked very loud every time you flushed. A friend's AC didn't work for the duration of the weekend. Breakfast was expensive. There was some party shouting in the lobby until midnight which could be heard on the third floor.

Plussat: The Staff, they were great

Plussat: Nice and quiet. Clean.

Plussat: It was very QUIET and that's very important to me in a hotel stay.

Miinukset: Chair was worn out

Plussat: Awesome staff and friendly.

Miinukset: Nothing

Plussat: Clean, good condition,quiet very friendly and helpful staff, good location for our needs.

Miinukset: The only think I can complain about was the very noisy fridge in our room.

Plussat: We are regulars here anytime we come to Jacksonville. Candlewood always meets our expectation at the right price.

Plussat: There were no Breakfast

Miinukset: By having breakfast in the morning

Plussat: Gym, kitchen, friendly staff

Miinukset: Overall an excellent experience. A couple of nice to have - electrical outlet by the mirror outside the bathroom and a bigger TV

Plussat: staff were nice. dog friendly. eco friendly by supporting not to wash towels/bed linen daily

Miinukset: more selection of bottled water

Plussat: The space

Miinukset: The mold around the room, the unprofessional GM Joy, and the nasty pull out bed

Plussat: Safe & centrally located. Suite is spacious.

Miinukset: Would have liked the suite to have a working standard oven or toaster oven.

Plussat: Breakfast was excellent.

Plussat: It's in a great area.

Miinukset: It didn't seem clean. Even though I got a non smoking room. I could smell smoke coming from other rooms.

Plussat: Friendly staff. Prompt refresh of room daily (housekeeping). After reading the previous reviews, I was undecided about selecting this location.Convenient access to I-95/10. Glad I selected this location with NO REGRETS. I didn't take advantage of breakfast, but it was available. This hotel is in walking distance to restaurants and a short drive away for movies, Starbucks, shopping, etc. It was under renovation (converting to a Hampton Inn brand) and the desk associate reviewed what amenities were not available due to the renovation project. They will allow you to cancel before check-in if any of the concerns are deal-breakers (no indoor pool access, for an October getaway I really was not coming to Jaxv'l to swim). All in all, I say check it out and check in at the Wingate.

Miinukset: The a/c unit seemed to blow warm air in the wee hours of the morning and the thermostat was set on a very low temp. Small issue.

Plussat: breakfast was great and the locaton is superb

Miinukset: nothing all was good

Plussat: Very clean ,quiet and comfortable

Miinukset: The water pressure on the 4th floor was weak

Plussat: The staff were friendly and caring. The room was clean. Excellent service!

Plussat: Good omletes, good bed

Miinukset: The hall way was trashy, need s vacuuming

Plussat: Close to highway. Bed was comfortable

Miinukset: Room was cold & on the first floor facing a parking lot with curtains that did not close. Everyone could see into the room.

Plussat: The desk staff are helpful and friendly, The room was clean without perfumes and quiet even the air conditioning operates smoothly. Lots of channels on TV, Plenty of towels and hot water, nice views(I have stayed there several times before over the years ), The coffee is great and a dependable breakfast with hot and cold foods and juices, and a friendly kitchen staff that keeps the area clean and well supplied. A very convenient walking location to restaurants and shops. The housekeeping staff are awesome friendly and thorough.

Miinukset: I don't look for problems, they usually find me. None found me this trip. Shame the neighborhood has grown and two more hotels join the circle, That's progress I guess.

Plussat: Friendly staff and great bed

Miinukset: Gym equipment ALL out of order:(

Miinukset: Breakfast should include more healthy options (low fat/salt/sugar).

Plussat: Location great, breakfast super. We love this hotel.

Miinukset: Our toilet handle had to be kept down to flush entirely. Am seeing signs in the shower of needing renovations.

Plussat: Clean

Miinukset: Breakfast selection...Yeah could be better unlike other sister hotels, this was very different

Plussat: Everything was excellent

Miinukset: Everything was excellent

Plussat: BREAKFAST WAS PRETTY GOOD BUT SEE BELOW

Miinukset: BREAKFAST COULD USE MORE FRUIT CHOICES. THE OATMEAL WAS FINISHED WHEN i WAS GOING TO GET SOME.

Plussat: The hotel was the Hampton and was not informed of the hotels sale

Plussat: The smoothies were too watery. I have stayed at other Hampton Inns and its usually very good.

Miinukset: Nothing overall. It was good.

Plussat: Nice location. Good breakfast. Pretty clean.

Miinukset: Jacuzzi tub broken. Bed very soft. Not enough parking.

Plussat: The hotel is quite and is very accessible. It has all the required services. The breakfast was great and the staff are very friendly. I also recommend it as it is very safe and secure. The internet connection was very good and I managed to do all my work.

Miinukset: I actually could not find anything I did not like. Perhaps, I would recommend that should have coffee at all times.

Miinukset: No electric vehicle charging station.

Plussat: great hot breakfast. good breakfast hours

Miinukset: No

Plussat: Great guest services, comfortable, friendly place.

Miinukset: Had a little problem at first nothing major, called guest services and it was handled courteous, professional and fast.

Plussat: I really enjoyed the breakfast. I love oatmeal, it was delicious. I enjoyed the mini waffles because I could not eat a whole one. I really liked the chicken sausage, I wish I knew the brand so I could buy some. The location was great for me, because it was less then 5 minutes from the family I was visiting.

Miinukset: For me, the coffee was too strong. The TV remote would not change the channels, I would have to scroll through all the channels to change.

Plussat: Loved the free breakfast, clean updated room, and friendly staff

Plussat: My wife is allergic to strong smells. The room had an overwhelming perfume smell. Staff said they could fix it..did not. We left and didn't stay in the room. No more Hampton.

Miinukset: The smell.

Plussat: Room was large and breakfast was great

Miinukset: Toilet paper was rough.

Plussat: The staff was great from the front desk to the lady running the breakfast area. Great people who truly care about your stay.

Plussat: Location.

Miinukset: Room smelled musty. Bathroom door got stuck often. Room key didn't work sometime.

Plussat: location

Miinukset: breakfast

Plussat: Very reasonable price for Florida. Very nice bed. Hampton Inn is a good reliable chain.

Miinukset: This is very picky: I wish they would not put breakfast fruit in sugar water. I suspect they are doing it to preserve the fruit, but I don't need the extra carbs!

Plussat: We escaped hurricane Dorian. Every staff member was incredibly kind and helpful.

Plussat: It was clean and the breakfast looked pretty good.

Miinukset: The swimming pool is very small.

Plussat: Friendly people , and great location

Miinukset: No hot tub

Plussat: Breakfast

Miinukset: The rooms weren’t like the pics and a dog barked all night

Miinukset: Great place until we got up for the "FREE" breakfast. We arrived at 9:40 along with about 20 other guest and the staff told us that breakfast was over. Several of the guest complained to the front desk who was told " no it's not over until 10:00. However, the kitchen attendants would not bring out any muffins, Danish or milk or any items that did not require cooking. She finally provided ONE milk for the three of us...…………. This ruined the entire stay of the hotel. She was so rude. Nice hotel - Staff was a different story!

Plussat: Good

Miinukset: Na

Plussat: Good location for what we were doing. Checkin was fast and so was our checkout with solid support from staff.

Miinukset: A bit difficult to find entrance. Our GPS didn't get it right so we had to figure out how to get into the location.

Plussat: Easy checkin. Clean and comfortable.

Plussat: The staff, the bed, the breakfast.

Plussat: Was clean and check in was quick and easy. Those I dealt with were very nice.

Miinukset: Price was higher than I like to pay

Plussat: Hotel staff was so accommodating.

Miinukset: That I couldn't stay longer.

Plussat: Location, clean and absolutely the best service that one child ask for.

Miinukset: None

Plussat: a great manager, front desk associate. Very helpful, professional, and friendly. He offered us individual shampoos and conditioners since we did not like the bulk items in the shower. Breakfast was great! Beds are comfy & fabulous!

Miinukset: Do not like the bulk shampoo, conditioner and body wash in the shower/bath. Not a good idea to trust previous guests not to contaminate multi-use items, with removable tops. Change will come to Holiday Inn with 1st lawsuit & bodily damage. Sad.

Plussat: Quiet

Miinukset: Was good. What I expected.

Plussat: It's proximity to my airport parking!

Miinukset: It's located in an area with a lot of road construction and it's difficult to navigate!

Plussat: Convenient to airport. Very good bed better then average breakfast.

Plussat: Very helpful and friendly staff. Very comfortable room.

Plussat: The hotel's location was perfect! The staff was friendly, the room was clean and the free breakfast was great!

Miinukset: The carpet had a funny moldy smell like it was old. But the room was nice otherwise.

Plussat: Young ladies at the desk at check in were superb.

Miinukset: Rust in bathtub around drain.

Plussat: Staff members at this location are friendly and very helpful.

Plussat: Every thing

Plussat: We only stayed overnight so we left before breakfast, The location was perfect, by the airport with shuttle service. The shutter driver was very friendly and no complaints about the driving. The receptionist was great and very helpful.

Plussat: Solid experience. Staff was extremely helpful.

Miinukset: All good

Plussat: A very good breakfast but our room was not clean nor were the beds made. No towels or anything. That was the only complaint.

Miinukset: Everything but the Housekeeping.

Plussat: It was clean

Miinukset: I book the room for someone they said the air conditioner broke and they had to move into another room

Plussat: The shuttle driver. He was incredibly polite and professional.

Miinukset: Very dirty. Carpeted floors were sticky. Hairs in sink in bathroom. Half-used lotion in bathroom. Hairs on sheets.