Jacksonville hotellia

Plussat: I enjoyed the facilities a bunch. The location is great as well.

Miinukset: If you have food sensitivities or allergies there really isn’t any options for you. However, Jacksonville itself has lots of options.

Plussat: Sheets and towels. Fast service even late at night. Asked for toothpaste and security girl was up in literally two minutes. The sliding glass door actually opened up for fresh air.

Miinukset: Shower tub instead of walk-in. Sink didn't drain well.

Plussat: Location is great - walk to Jacksonville landing and to the Everbank Field

Miinukset: Renovation in progress. But no mildew or bad odors as posted by other reviewers

Plussat: Great location, great view, clean. Staff were all very nice and accommodating. Impressed with the recycling and conservation efforts throughout the hotel.

Plussat: Staff was excellent. I booked the wrong room type and the helped me correct it immediately. Top notch customer service at the by the bellmen, and front desk.

Plussat: The staff was super helpful! It was so convenient to take an elevator down to my conference all week!

Plussat: The views were beautiful! Great staff and location.

Miinukset: The hotel was noisy even in your room. They have complementary earplugs got you because of some construction going on and you can hear everything in the hallway and room next door.

Miinukset: More than the hotel, Jacksonville downtown was very disappointing. Felt that it was not worth the cost of hotel to stay in down town. Hotel facility was okay but also was not worth the price I paid for.

Plussat: Clean rooms nice and nice view, pleasant experience.

Miinukset: There wasn’t something that I wouldn’t like.

Plussat: The place had just been through a natural disaster but you couldn't tell at all. Friendly staff and I brought my dogs, so the pet friendly policy was my favorite par. Pretty sure the band Phish was there nutty I can't say for certain. Definitely saw Chris Kuroda mulling about. Good times.

Miinukset: More cowbell please.

Plussat: Staff was great

Miinukset: Chromecast to view Netflix was difficult to set up and use. No one in staff could explain but finally got a photo copy of instructions. It took 2 days to finally work and then the signal dropped Too done with that

Plussat: Excellent from the valet parking, front desk personnel (who remembered our name), wait staff and all others. Location was ideal and could walk to most everything.

Plussat: Good location with hotel shuttle to Veterans Memorial Stadium for $6. once renovations are completed, could be a very nice hotel.

Miinukset: Shower did not drain very quickly. I was standing ankle deep in water while taking a 10 min. shower. My view was of the roof and air conditioning units. Have to pay $10 to self park or $12 for valet parking per night.

Miinukset: It was dirty. There was a crack in the ceiling with apparent water damage. The hotels in the area were sold out and guests left with no other options. Disappointing. Shouldn't even be allowed to have guests. Seems like their renovation has been going on for years.

Plussat: Rooms were uodated

Miinukset: The elevators barely worked. Hotel looked tired. Pool was dirty. Food was terrible. One day we never got our room cleaned after we called and asked twice.

Miinukset: We did not like that online photos showed renovated rooms while they put us in a non-renovated room.

Plussat: The lobby is large and inviting. The rooms are a good size except for the bathroom.

Miinukset: The bathroom is extremely small. The hallways are dark and musty. But when those renovations are done will be glad to stay there again.

Plussat: The staff, especially Ilse at the front desk, were very helpful and kind

Miinukset: Nothing

Plussat: location

Miinukset: air conditioning units loud and old. carpets and bathrooms sub standard.

Plussat: It was very unexpectedly nice hotel from inside. And the river walk is right next to it from where you can get water taxi. Or even if you just wanna grab your drink or whatever at night and sit by the river overlooking downtown glimmer.

Miinukset: From outside no one can tell it’s a hotel. Many people that spoke to who lived their lives in Jacksonville didn’t know where Lexington is. And it is right there in the center of city. They could work on some marketing and better publicity.

Plussat: Very comfortable room at an extremely affordable price. Staff was very nice and accommodating. Room service had EXCELLENT food and friendly service.

Miinukset: My room was near a laundry area so people were out there sometimes till 1am talking and doing laundry.

Plussat: The staff was very nice, helpful, warm and friendly

Miinukset: Didn’t have housekeeping first night- had to ask for it

Plussat: Location

Miinukset: When we got there the room had a moldy smell and it had a humidifier on like if the room had been flooded and recently dried. We complained and they acknowledged the smell and gave us another room ruby away, but my question is WHY put someone in that room in the first place? With plenty available rooms. That left a bitter taste in my mouth.

Miinukset: completely run-down, renovations going on, but not what we expected

Plussat: Nice spacious rooms. Very clean and tidy. Windows needs cleaning. Noise travels easily from other rooms. Night light in room would be nice. Lacks USB ports. Entry drive not very well marked.

Miinukset: The pool was closed

Miinukset: Only valet parking offered. The parking lot next to the hotel, which was not affiliated with Omni, was supposed to be $10/day max but we were charged $20 each morning when we were leaving the lot because "the time resets at midnight, therefore you are charged $10 till 12:00am and then $10 for this morning". The thermostat in our room did not work correctly. We reported it to the front desk, but upon our return to our room that evening we noticed that someone changed our fan setting from "auto" to "high" but the thermostat still did not read correctly and never cooled properly.

Miinukset: Room wasn’t ready until 7:00 PM, no pool on property.

Plussat: Welcome from the concierge

Miinukset: Bathroom toilet was not clean

Miinukset: The only issue I had was that the front desk could not locate a key for the mini fridge so that we could use it.

Plussat: The breakfast buffet was fantastic.

Plussat: Great hotel in a great location. Everyone was so friendly and helpful. The food in the restaurant was much better than expected from a hotel. The cocktail menu was fun and surprisingly creative. The rooms at the Omni were very clean and well appointed.

Miinukset: The guys were great, but valet parking is just annoying.

Plussat: Bed was very comfortable, and room was clean.

Miinukset: Wifi not included with room. Must pay $15 to use public parking or $20 for vallet. Water in shower never got hot.

Plussat: No helped is with our luggage when we arrived. Had to load, unload and wheel logguge cart ourselves. Someone's used razor left in shower. Used coffee cup in KIERIG machine. When leaving the next morning, there was a luggage valet guy and we were told that we HAD to use him instead of using the luggage cart ourselves. He loaded our luggage and took it outside, where he abandoned it on the curb and walked away. My fiancé was getting the car (we were instructed to park in next door lot instead of parking deck bc we were traveling with a kayak in top and was too big for garage heighth). While I'm standing by our luggage still sitting on rolling Cart outside of hotel, a valet guy pulls up a car then backs it up directly in front of me. I asked him if he could pull forward since my fiancé was pulling in right behind him. Instead of being helpful or moving the car, instead he just shrugged his shoulders and went to get another car. So we had to park on the other side and load all of our luggage ourselves (although plenty of staff seemed to be around except the actually luggage valet that we foolishly already gave a $15 tip too.! Very rude people here!

Plussat: The location was great. Rooms very comfortable, excellent room service. Friendly and helpful front desk staff.

Miinukset: Parking, front entrance is a bit cramped.

Plussat: Very pleasant to deal with, quick valet. All of the staff were very nice and respectful when dealing with customers. You felt as if they were all there to serve just you. Local points of interest aren't far at all either

Miinukset: Everything was perfect

Plussat: Nice pool, secure facility, very close to interstate

Miinukset: Under staffed, old mattress, small TV, worn carpet, lack of sound proofing, unsecure wifi, old furniture

Plussat: Nothing

Miinukset: Bed was hard, couldn't control the air conditioning. It was either too cold or we had to turn it off to warm up. Then we got hot.

Miinukset: This is not a hotel for humans. This is a farm for pigs !!

Miinukset: Sat. night was very busy as there was comedy night...I could not finda parking place near my room.. After the show was over, I could move my car near the room. Otherwise, the stay was great.

Plussat: Steal for the basic needs. Good beds and pillows!

Miinukset: Maid/cleaning service was really lame, with th only cleaning my room well 2-3 if the 8 nights of my stay.

Miinukset: I would have loved to give a better rating, but power went off right after midnight, it was very hot could not get ice, I was hard to see to take a shower the next morning and there was no breakfast. I relize it was not there fault but I think they should have offered so sort of refund.

Miinukset: The AC Unit couldn't get the room cooler than 78 degrees. Even though the rooms are non smoking, people would just smoke right outside their room. This would result in rooms being filled with the stench of smoke. For a 5 month old and a woman who can't stand smoke to the point of vomiting we will not be staying at that Ramada inn again.

Plussat: Secure doors inside and outside. Security...felt very safe as a single woman there. Employees very nice. Rooms were very clean and accommodating.

Miinukset: Nothing

Plussat: It was our last day at the hotel and we had just finished breakfast. We stayed there with our four month old daughter. We left the hotel and drove away. We got to the target down the street and saw that my daughter had soiled her diaper up to her armpits. We raced (safely) back to the hotel (I of course introduced myself and said I was previously staying in the hotel) and i simply told them that my four month old had soiled her diaper horribly and I need to enter the room again to wash my baby in the tub. They understood completely and gave me the room key to my previous room. Even though this occurred before check out, my family and I were truly blessed by their helpful attitude.

Miinukset: N/A

Miinukset: If you want a good night sleep don't stay here. I checked in and while unpacking I heard lots of noises from nearby rooms so I decided to get another room in a different part of the hotel but didn't help at night the constant noises from doors slamming and having a comedy club on premises doesn't help with late night shows. So I had to check out early from lack of sleep and will never return or recommend this hotel.

Miinukset: Make sure the room is clean, have enough towels for the amount of guest in the room

Plussat: Cleanness and service

Miinukset: Rooms on the outside doesn’t feel safe, about 3:00 am someone came and knock o our room door for two consecutive minutes banging on the door like crazy, we didn’t answer,, next time if they don’t have nothing inside the hotel ill cancel my reservation.

Plussat: Nothing in particular

Miinukset: The hotel did not have my booking.com reservation and I had to book my room on site.

Plussat: Location is a five minute drive to downtown area.

Miinukset: The prostitution sting in the middle of the night. People trying to solicite my girlfriend for sex.

Plussat: That they allowed me to cancel the 2nd night with no charge.

Miinukset: Felt like a chatge by the hr motel. Stay away!

Plussat: Nothing

Miinukset: Bed tilted every time you turned over, carpet was wet by a/c unit, when the bathroom was steamed from the shower, the toilet paper would become soggy, strikingly painful water pressure stabbing your skin, hardly any lightbulbs, downright disgusting & lots of construction going on to block entrance at the time.

Plussat: The staff was polite and professional. The price if you're on a budget. The hotel was convenient to the bus station. The room was pretty clean. On the first night there were no roaches.

Miinukset: There were no microwave nor a refrigerator at one of the rooms that I stay at on the first night. However, there was a microwave and refrigerator on the second night. Also there were a few roaches in the room.

Plussat: The best/only thing good about this hotel is its location. I now know why this is one of the cheapest hotels in Jacksonville. The rooms are subpar at best; room cost me $50, not worth more than $30, in my opinion. The "mattress" is just a large block of foam precariously placed on top of plastic pipes. Every time I tried to get out of bed, the whole set up would tip over. Pillows were flat dollar store quality. Trash bin still had previous tenants trash in it. Stairwell and walkway smells like it was mopped with urine.

Miinukset: I now know why this is one of the cheapest hotels in Jacksonville. The rooms are subpar at best; room cost me $50, not worth more than $30, in my opinion. The "mattress" is just a large block of foam precariously placed on top of plastic pipes. Every time I tried to get out of bed, the whole set up would tip over. Pillows were flat dollar store quality. Trash bin still had previous tenants trash in it. Stairwell and walkway smells like it was mopped with urine.

Plussat: Lol it was awful...

Miinukset: Hot air didn't work... Continital breakfast was a honey bun, coffee, fake oj, & apple juice....

Plussat: Sight seeing - St Augustine (40 mins), oldest town in States; Neptune beach (quiet); Jacksonville Landing; Amelia Island

Miinukset: bathroom needs updating

Plussat: Bed was nice.

Plussat: Very quiet! Close to the airport

Plussat: No frills. Under renovations. Good for a place to sleep. Price was right for the stay. Will likely book again for the outbound flight in a week.

Plussat: We stayed here to begin our trip, and then rebooked for our return home. Just needed a place to sleep because of late/ early flights. The rooms were acceptable (and quiet) and the charges were very good. Served our needs.

Plussat: GREAT staff down to the airport drivers! Excellent location, value and comfort. Surprisingly quiet. Very clean especially considering is in midst of a major remodel. Spacious rooms.

Miinukset: No sign yet on the hotel and airport signs still say "Clarion Hotel". First time visitors like me might have difficulty.

Plussat: The employee who checked us in was awesome!!!!!!! He was sweet and super helpful. Want to say name was Jason. Beds were heavenly.

Miinukset: That I couldn’t move in. Lol.

Plussat: All

Miinukset: Disappointed in the windows being so small in the section we were in.

Plussat: The proximity to the airport and price were great. Room was very nice and clean. Staff friendly. And who doesn't like a warm cookie on check in!?

Miinukset: The only complaint is the pillows! Might as well not had any at all.

Plussat: For a decent price, I was happy to find a hotel in a safe area, an elevator for upper floors, and a good breakfast. The In room refrigerator was nice to also have. There was a good selection of TV channels, and a LED reading light for each bed.

Miinukset: The hotel was pretty clean, but run down. One of the two ice makers didn't work, the floor 1 button in the elevator didn't light, causing confusion with some guests. My bed had a big crack in the drywall, where someone apparently fell into it. At breakfast, my wobbly table had paper towels stuffed under in place of missing feet.

Plussat: NOTHING

Miinukset: THE ROOM SMELLED LIKE WET ROTTEN SOUR CARPET THE CARPET WAS WET THERE WERE ANTS CLIMBING THE WALLS IN THE BATHROOM DEAD ROACHES IN THE BATH TUB THE BATH TUB RUBBER MAT WAS NOT STRAIGHT AND WHEN I REACHED DOWN TO STRAIGHTEN IT THERE WAS SOAP SCUM AND GRIME,SLICK SLIMY GUNK UNDER THE MAT!! IT WAS DISGUSTING!! I HAVE STAYED AT QUALITY INNS A LOT AND THIS IS THE FIRST TIME I HAVE EVER HAD A PROBLEM.... ALSO THE FRONT DESK OVER CHARGED MY CREDIT CARE THE MAN ON DUTY WAS NOT FRIENDLY AND THE GIRL THAT WAS THERE THE NEXT MORNING WHEN I CHECKED OUT I TOLD HER ABOUT THE PROBLEMS AND SHE JUST STARED AT ME.... LOOKED LIKE SHE HUNG OVER FROM THE NIGHT BEFORE!! I WILL NEVER STAY HERE AGAIN!! AND I AM ALSO CONTACTING CHOICE HOTELS ABOUT THIS INCIDENT!!! STAFF WAS VERY UNFRIENDLY!!!!! NEVER AGAIN!!

Plussat: This is a nice looking modern facility from the outside.

Miinukset: The cleaning and maintenance is poor. The room had not been vacuumed after the last occupant, and the bathroom light fixture was inoperative. A new bulb didn't help, it had to be replaced. Plus the bathtub had chips in paint, and exposed rust spots.

Plussat: Worst hotel I ever stayed at. I paid for 3 nights and left after 2 nights, non refundable. We had people banging at our door in the middle of the night. First night there we could hear a strong conversation between a pimp and prostitute that sounded like it got physical. 3 stars my assess.

Miinukset: Crack hotel with pimps and prostitute's. Worst hotel I ever booked, I am going to hear about this for a long time.

Plussat: Good location

Miinukset: Run down

Plussat: The fact I only needed a few hours of sleep before I could leave.

Miinukset: Got there late and the smell of cheap wine and vomit walking to my room was not pleasant. The staff member that covered the night shift acted like my showing up was an inconvenience. Must be because he was having to do a double shift. Place was not clean. Bathroom had a section of wall missing and the shower tub had what looked like rust. Booked it thinking it was only a few hours, so why do 4 star? Staff failed to enforce pool hours so got woke up at 7 am by loud guests playing in water. Definitely NOT 3 star. Consider it a spot just slightly above a motel that rents by the hour.

Plussat: It looked nice from the outside. Pool area looked nice

Miinukset: Did not feel safe. The people that were staying there were ghetto. The guys were all hanging off the balconies and watching me as I walked through and into my room. The door to my room on the inside looked like an animal had tried to escape but couldn't. I was too afraid to go to the pool area bc of all the guys around it watching it. And multiple times trough out the night I could hear the neighbors screaming at each other. GHETTO

Plussat: They seem to put some effort in at least providing clean beds. Everything else is dirty and grungy and scummy and disgusting.

Miinukset: Cigarette smells everywhere. Smelly air conditioning. Extremely poorly maintained property overall. Looks like something out of the bad side of town on a cop TV show.

Plussat: It was downright nasty Had to change the first room Second room a roach crawled across my bed. I don't recommend anyone to stay there

Miinukset: Dirty dirty dirty filthy nasty dirty.

Plussat: Nothing

Miinukset: Everything

Plussat: Convenient to other things, like the big Flea Market, restaurants. Even had a cafe and bar on premises.

Miinukset: They did not clean the room, no fresh towels, key not working.

Miinukset: The room could’ve had a refrigerator and a microwave and stove could’ve been great also and maybe an iron and ironing board.

Plussat: Nothing

Plussat: Location

Miinukset: Being a non smoker ina smoking room. The door didn't cover the frame 10%, I could see ppl walking by under the door.

Plussat: That Hotels.Com refunded my money!

Miinukset: -Two rude staff members (at least one of them did apologize for their rudeness) -Had to wait almost an hour for my room when it shouldve been ready two hours before hand -Rooms were okay, not spectacular (only one small trash can) -Phone did not work -Water did not work -Not safe area for kids -Would never visit again and wouldn't recommend

Plussat: Nothing I left because of the roach problem.

Miinukset: The condition of the rooms is old and deteriorated which is okay for the price but around 11PM large roaches started to come out, from the bathroom and the huge gap under the front door.. one crawled up onto the ceiling and over the bed. I packed my car and went to the front desk and they acknowleged the roaches but wouldnt refund my money.

Plussat: The location was the only good part about the place.

Miinukset: The lobby was dated and dirty, and had a few people sitting around who looked like vagabonds. The room was dated, unclean, and in disrepair.

Plussat: the only thing I liked about the hotel was nothing

Miinukset: the sink was clogged the tub was dirty the beds were infested with bed bugs

Plussat: Nothing.

Miinukset: Nothing

Plussat: Hotel was clean, staff was nice and food was good.

Miinukset: Fridge in the room.

Plussat: It was quiet

Miinukset: Maid knocked on door at 10 am. Don't wake me up early.

Miinukset: Parking was chaos. And they make you pay to park at the hotel. Also no hot water in the morning

Plussat: Staff was excellent. Helpful, personable, enjoyable.

Miinukset: facilities needs some deferred maintenance attention.

Plussat: Ease of proximity to concert events; Like being in the building with a major restaurant which is always first-class...Ruth Chris... Suggest you consider a shuttle bus (perhaps WITH a small pay rate) both "to and from" major concerts which happen quite often. That would be a perk for your hotel, and it it were a "reservation only" situation, then that would be fine...That would top having to hail a cab or other options which can be kind of stressful. Pass this idea on to their management please! Cal Duke St. Simons Island, Ga. 31522

Plussat: The customer service was wonderful.

Miinukset: I was incredibly disappointed by the over all state of the hotel, withholding two things. The lobby was gorgeous and the staff were all wonderful, but everything else was like a “pig in lipstick.” Walking down the hallway, from the elevator, my husband and I walked into a cloud of smoke - cigarette and marijuana. One of our lights didn’t work in our room. The air conditioner unit was just covered with a facade, without clear instructions on how to operate the A/C. The wall A/C control did not work. The finish in our bathtub was peeling. The tub didn’t drain while showering, so I was forced to stand ankle deep mucky water. There was hair in our bathroom sink upon arrival. The carpet was peeling up by each of the door frames. The worst was when we were trying to go to sleep. Cigarette smoke was coming through our windows and or our hallway door. I am not allergic, but I am highly opposed to the smell. All in all, I love Hilton Hotels, but this particular one was not up to par.

Plussat: Great customer service. Lovely views with spacious rooms. Great noise isolation for the rooms - didn't hear any of my neighbors.

Miinukset: We cancelled after the first night. Mold in the bathroom and multiple cockroaches.

Plussat: Price and location were good and the room seemed clean.

Miinukset: Although a non-smoking room you could still smell some smoke from violators. The cleaning person forgot to leave hand/bath soap. The pillows were really small - weird huh? I could hear the neighbor conversations thru the wall even though they really weren't talking all that loud. You get what you pay for and this place met my basic needs. If you are looking for more than very basic it may not be your best option.

Plussat: I loved everything was better than i expected. I would do it over and over

Plussat: Location is great and for the price it is a good value.

Miinukset: Electrical outlets are suspect and lamps didn't work. Breakfast staff wore hoodies and basketball shorts and didn't engage the guests very well.

Plussat: Great hotel, nice staff very clean. Great pool nice breakfast. We stayed during July 4th week fireworks in the parking lot people cooking out. I almost didn't stay due to bad reviews, but I'm glad I did. A/C was working great. Room 215

Plussat: Hotel is in a great location and close to the city

Miinukset: Our room was not cleaned very well and smelled like mildew. The air was damp and humid. The morning of our stay a cleaning lady asked us to check out early so they could come and clean the room. Completely rude

Plussat: The size of the rooms

Miinukset: We never had room keys because the key machine wasn't working. They had to let us into the room. Lights and other electronics were unplugged so we had to use the flashlight on our phone to find the plugs and plug them in. Didn't feel clean or taken care of.

Plussat: I live about 20 mins from the hotel, and my daughter wanted a hotel birthday party (Sweet 16) The suite was perfect for our needs - a spacious two bedroom with living room and kitchenette. The girls stayed in one room and I was in the other. It worked out great.

Miinukset: Knowing about the $50 mark-up given to Kayak. Next time I'll go directly through the hotel.

Miinukset: Had a question about the lights in the room another gentleman answer the phone from the guy that checked me in and one to argue with me about me checking in yet he said I hadn't checked in yet anyone to ask me who it was that check me in it's not my responsibility to no this and he was very rude

Plussat: Large roomy suite with living area and complete kitchen, and bath suite. Good varied breakfast with eggs, French toast, sausage, MYO waffles, plus regular continental breakfast items.

Miinukset: Walls seemed thin, as noise from adjoining rooms above and next to us was very evident, as well as noise from outside. Not enough towels. Closet door broken. Smoky odor in suite, and odd odor in closet that made it unusable. Unusable TV remote.

Plussat: The staff were very nice. The hotel is very attractive and quiet.

Miinukset: The heater was broken for the 2 nights I was there. The maintenance man said it was a broken coil. They gave me a space heater. The high was 51 degrees, so the room was never as warm as I wanted. There were several rooms without heat, so Ramada should have had an HVAC person there to fix everything. The location makes getting there difficult the first time. The hotel is located behind a fast food restaurant and a convenience store, but the address is listed as Baymeadows, the same as theirs. You must go down Western Way to reach the hotel.

Plussat: Great and responsive staff, location near some of the best food in Jax.

Miinukset: Elevators were in poor repair with expired certifications, and the included breakfast was pretty disappointing.

Plussat: room was clean and nicely appointed.

Miinukset: The breakfast sucked big time. IE coffee bot empty, no bacon, food not very hot, although scrambled eggs were good. I was there at 9:00 Am (ends at 10:00 AM) and there should have been food available, especially the coffee dispenser level which should have been monitored regularly! They charge $6.99, however I received a free ticket for the breakfast at check in. Glad I did not pay for it! Did not sleep very well as I was situated near some mechanical room and keeping waking up from the noises it produced.

Plussat: The breakfast was OK.

Miinukset: The carpet was dirty and the bathroom floor needed cleaning.

Plussat: Rooms and facilties were clean and smelled nice Hot shower Clean sheets and towels Nice lobby-clean Okay decor Nice and professional lobby/front desk staff

Miinukset: Hot breakfast-food was typical cheap hotel food Breakfast food line was dirty-needed atttendant to clean and refresh food, spills eveywhere on tablecloth, line, etc. Not many choices for muffins, rolls, not very tasty-we elected to save our money for hot breakfast and eat out-better value Resturant decor and paint job was sloppy-paint spills all over tiles, wndows, etc.

Plussat: The price and the room

Miinukset: To much running in the halls

Plussat: A place to stay close to work

Miinukset: Having to move rooms because the first one stank so bad

Plussat: Had a great two night stay close to major express way. My room was clean and staff was exceptional. I felt welcomed from the moment I walked in the door until the moment I left.

Plussat: There were lots of little things that needed to be fixed. Lots of tiny eyesores like water fountains missing things, power strip on the pool deck, leaking water faucet, leaking something upstairs dropping on bathroom ceiling...

Miinukset: Faucet dripped one cup of water an hour. Could hear all night. AC went out around 4am, hot room by 10 am.

Miinukset: My daughter couple bugs bite.

Plussat: Our stay here was great, it was a clean and spacious room. The bed was comfortable and clean! They have a great policy in that you will be charged $200 if caught smoking in the room, so as you could imagine the room had no stinky smoke smell. Of course the room was the best experience but not to far was the continental breakfast provided with your stay, there was no need to upgrade to the full breakfast bar as the continental food was sufficient for a full hardy breakfast!

Miinukset: Wifi was slow! Tried to watch Netflix but it kept freezing up!

Plussat: This seemed like a hotel that used to be very nice and has been allowed to fall to pieces over the years. The lobby was nice, and the pool was beautiful (though freezing).

Miinukset: My first surprise was not being greeted as we entered or stood waiting at the counter, but that was only the beginning. Their credit card machine didn't work properly, and the fountain in the lobby was empty and seemed to be used as a holding tank for contruction materials. Upstairs, we found TWO kinds of roaches in our room and a stain on the comforter. Ugh. The restaurant was a joke-- dripping water from the ceiling formed a puddle in the aisle, and all the seating was old and damaged. We will never again stay at a Ramada.

Plussat: Location was great.

Miinukset: I noticed footprints on one of the beds. The floors were not swept the room had a smoking odor. The hall smelled like trash. Bathroom toilets kept getting stopped up. I tried asking housekeeping if my room could be cleaned again no one spoke English.

Plussat: Price

Miinukset: Not clean at all!!

Plussat: average hotel . Room was very dirty.

Miinukset: Room was very dirty.

Plussat: Everything was excellent.

Miinukset: I don’t like the fact they charged my card for the deposit which was supposed to be returned to me.

Plussat: How clean it was. Just smelled clean.

Plussat: Price

Miinukset: Was not as clean as I had expected.

Plussat: Hotel stay was great i would re-visit this hotel again in the future

Miinukset: i would love to see free break fast included in the fure i stayed two or three days and when i asked about break fast i was told it wasnt offerd on my booking. not for me but as a single dad with my son that could have helped feed him

Plussat: Smelled like puke All corners dirty dirty dirty

Miinukset: Don’t recommend at all a dump

Plussat: Good customer service

Miinukset: hotel not very clean. Great location.

Plussat: The price was really fair and it's not too far from the beach.

Miinukset: No complimentary breakfast. We were asked to visit restaurant and when we arrived nobody was there to take our order but a sign was out saying they were the only one working and they'd be back soon. No vending machines. No extra lock on door and very loud

Plussat: The size of the bed and how clean it was.

Miinukset: The remote didn't work.

Plussat: Me gusta lo cerca que está del aeropuerto

Miinukset: No me gusta que estaba en construcción y no estaba notificado solo servía un ascensor el polvo en la habitación era demasiado tuve problemas para que la recepcionista entendiera que había prepagado mi estadía

Plussat: Clean, updated facilities.

Miinukset: Staff members at check-in were too busy talking with each other to provide proper customer attention.

Plussat: My boyfriend and I stayed Sunday night (9/4). The staff was awesome. The room was even better. But the bed. The bed was the best yet. The room we had is kind of separated by a half wall. The couch was comfortable enough for both of us to lounge and watch TV, something we never do in hotels. It was a really nice evening. We both slept like the dead all night which was great and breakfast was awesome. I've never been to Jacksonville but I'd go back for the stay alone.

Plussat: Great cheap location if needing to stay near the airport.

Plussat: The room was updated and very clean. I really appreciated the room design with the extra sitting area. The breakfast was beautiful prepared and the cooking staff was sweet and funny.. I was a very late arrival and the front desk lady greeted me and made me feel welcomed and safe

Miinukset: That it was booked and I couldn't continued my stay

Plussat: I love how this place covers everything for you in an affordable way. It's location isn't great - through no fault of its own - but they make up for it with in house food, shuttles and more. I would definitely recommend it! Can't forget the staff either, they've been super friendly and kind. When we got off our cruise several hours early they let us check in early and ensured we were comfortable. The food here is also really good, so overall a wonderful stay.

Miinukset: There's no sidewalks in the area really, so if you travel by shuttle and/or don't have a reliable mode of transportation you may have trouble getting around on foot. Thankfully the Hyatt has you covered with shuttles!

Plussat: the location was ok, very industrial

Miinukset: As we pulled up to the motel to check in the lights under the covered 'check in' port were flashing like strobe lights from a cheap horror movie, and from there things got scary. Overall the property is dirty, We skipped the free breakfast based on the dinning room, the pool was not open, the carpet was sticky and thank god the door locked because the number of people outside smoking on the balcony was alarming. Great road side location for a quick nights sleep, but don't plan any vacations here.

Plussat: Old airplane photos on the walls

Miinukset: It is in a bad area with the type of folks you'd expect staying there.

Plussat: Easy location off of the interstate Nice television

Miinukset: My room was DIRTY! Smelled like old wet carpet. The carpeting was dirty. My puppy found cracked pecan shells around the perimeter of the carpet. Sink was not clean. Coffee pot was nasty!! Visible black mold throughout the room. Very, VERY DISAPPOINTING

Miinukset: There were blood stains on the window curtains.

Plussat: Close to airport and I-95

Miinukset: Breakfast was a disaster, little food like cereal, milk, and juice put out, people grabbing and cutting in line, only a couple of tables to sit at, and about 25 people trying to eat standing up and juggling cereal bowls back to their rooms in the elevator since there were not enough tables. No employees around to help monitor the chaos. Room was very noisy. I woke up several times to ask people in the hall to please be quiet. Upon arrival, I signed a promise not to smoke or bring a pet, but there was a dog barking all night in the room across the hall, and the family next door had their TV blasting all night, followed by slamming doors. Our bathroom had a smoke odor coming in the bathroom vent, so I think there were smokers in the other side of our room. Seemed more like a temporary residence, with no enforcement of rules.

Plussat: Friendly staff. Clean rooms. 2 minutes from airport.

Miinukset: No complaints

Plussat: For the money, this was an excellent value. The room was very clean and staff was pleasant.

Miinukset: Although the breakfast was a little on the skimpy side, I didn't mind one bit as I only paid $67 for the room including tax.

Plussat: Location was great, a mile from the airport. The room was clean. Overall very impressed and wish we had our room for more than just one night. The room is small but we are used to that because we live in New York! Pretty sure that is to be expected though. Loved our stay

Plussat: Comfortable bed. HBO. Quiet.

Plussat: Access to airport was key and room was sized for my quick stay

Miinukset: shower head was poor

Plussat: Bed was uncomfortable

Plussat: Location

Miinukset: The next morning after check out the three of us had a rash on our face. It could've been the detergent they used to wash sheets but other than that the stay was okay. Sink was clogged but staff quickly came to resolve problem.

Plussat: Location

Miinukset: Price

Plussat: Beds were comfortable Breakfast had good variety of food No bugs!

Miinukset: Breakfast could have been longer hours No OJ or water at breakfast, only a few drinks to pick from

Plussat: Convenient location. Clean. Friendly staff

Plussat: Over priced! No refrigerator in the room, or ice maker on the second floor. Spartan but clean

Plussat: It was very clean. The coffee and breakfast area was nice and close to our room. We didn't stay in the room long as we went to the game earlier to be assured of arriving with the heavy traffic expected.We basically enjoyed our stay, just wish it had been a little easier to find upon arrival.

Miinukset: It was hard to locate even using a GPs. The entrance was bad for people who didn't know the area. We were told there was a shuttle to the FL/GA game but not that we would have to book our own. We expected a fee but not the confusion we encountered whne we were just handed some flyers. It would have been nice to at least have been given some insight on a good transicit. Luckily we called Greg and Eve with City Transportation and they were very nice and efficient. The cost was a little higher than planned because your desk person upon reserving the room had said we would have a shuttle. Also, we were told we whold have a suite but got a single. That turned out o.k. but wasn't what we were told upon reserving the room.

Plussat: The room was nice but small. The staff was pretty nice.

Miinukset: Yeah, they don't include soap in their rooms. There's a sign in the bathroom that says you have to call down for it. That is kind of disgusting.

Plussat: internet service, long distance

Miinukset:

Plussat: Staff was friendly

Miinukset: Bathroom and towels were dirty. I could see hairs in many places such as shower and towels. For being a pet friendly hotel, there was no fences area for my dogs to properly relieve themselves.

Plussat: Location was very close to where I needed to be. The room was the smallest I have ever seen. The bed was full size instead of Queen. No closet in the room. It was a shelf in the wall with no hangers on it. Towels were filthy.

Miinukset: Wanted to check in at 2:25 when I arrived in town, but was told there is a $25 early checking fee for anytime before 3pm. Asked for a larger room and said it was an additional fee for changing rooms.

Plussat: Almost nothing. There is a Waffle House in walking distance.

Miinukset: No check in early unless you want to pay $25 extra. Even if they have a clean room waiting for you, no check in early. My son and I got there at 1pm, no check in early. We slept on their couch until they let get our room. Would not recommend. Only reason I'm back is because I had already paid for the room along with my cruise. Too bad staff can only do what Mgr says. Makes no sense to have room ready sitting empty. I understand if they had housekeeping to clean a room for you, but I was told by the staff my room was already cleaned, but I couldn't get in until 3pm. They weren't kidding.

Miinukset: Bed bugs

Plussat: Clean room friendly service

Plussat: I didn't like anything!

Miinukset: The extremely small rooms!

Plussat: Overall it was a bad hotel. They are renovating and I'm sure more improvements will come. The staff were really good. Many restaurants are only a few miles away. As well as shopping. For the money you pay the value is good.

Miinukset: The room was small but you are there to sleep. Slight musty smell in the room but it went away after running the air conditioning.

Plussat: Waffle house in walking distance.

Miinukset: I've already reviewed this hotel on my last stay. I'll just repeat that if you want to check in at 2:59pm, be ready to pay $25 early check in fee. Check in is at 3pm, not a second earlier.

Miinukset: I HAD TO RE CLEAN MY BATHROOM AND THE AIR DID NOT WORK PROPERLY. I did not go to the front desk because for me it was OK. Not a fan of the air. But it was a hot night. The fan served its purpose

Plussat: Big comfortable bedroom hot showers

Miinukset: Very rude front desk attendant.

Plussat: I love the staff very professional and helpful....room weas clean but small

Miinukset: The hotel was packed no where to park the cars was everywhere but other than that ill most defently be back

Plussat: Room was very clean. Close to airport, we just needed to catch an early flight out the next morning, so it worked for us. Rate was okay for what it was, it definitely should not be more.

Miinukset: Room was very very tiny. Towels were threadbare, they need to be thrown out and replaced.

Plussat: The location of the hotel! I loved that it was close to the interstate.

Miinukset: Nothing!

Plussat: We appreciated the cleanliness, the staff, and the shuttle service to and from the airport. We will definitely book a room on our next flight.

Miinukset: We have no complaints at all.

Plussat: While located near the jax airport, this hotel is located on what is a side road off the main road between I-95 and the airport. If you know where it is, the hotel is easily accessible but if you don't, it isn'T. Relative to other hotels in the area, it is reasonably priced, clean, safe, and convenient taking into account the above caveat. In summary, it's fine for an overnight stay before catching a flight or boarding a cruise but offer's little more. The "Continental" breakfast was acceptable.

Miinukset: The low cost quoted by Booking.com did not clearly indicate an additional charge for services such as wifi though the charge was noted in what I would describe as a footnote. Taxes, however were about what they are everywhere...I.E., soak the tourist.

Plussat: Staff is pleasant and always clean.

Plussat: I liked the fish pond and fish food for the fish. My 6 year old loved seeing thefish

Plussat: Very nice--Room Coffee Pot did not work--Plenty of coffee in Lobby.

Miinukset:

Plussat: Location

Miinukset:

Plussat: Convenience to the airport and price.

Miinukset: The room smelled like stale smoke and the overhead lights were florescent without any small bedlamps making it difficult to read in bed.

Plussat: Proximity to the airport

Miinukset: Air quality was stuffy. Check filtration systems.

Plussat: convenient to AP, professional staff, good rates, ability to park car while away for 3 days, good van service to and from AP

Miinukset:

Plussat: The room was clean, comfortable and quiet. The bed and pillows were extremely comfortable. Check out was at 12:00

Miinukset: One of the elevators was out of service. Breakfast buffet was not complimentary and I would have liked to have been told that at check in.

Plussat: very close to Wolfson's childrens hospital which was the reason for our stay.

Miinukset: My wife is allergic to room spray and we called ahead to ensure the cleaning staff did not use it. When we checked in, the room was sprayed and it was very strong. There was no operating window so we could not even air out the room. We had to check out 10 minutes after we got there. The staff said maybe we could try another hotel. I drove the 4 hours home instead.

Plussat: The facility was beautiful --grandson loved the billiards and work out room.Too bad we could not use the pool...very cold

Miinukset: The restaurant--Garden was terrible---every thing was bad

Plussat: Very basic hotel. Very clean, very friendly and kind staff. The room was very clean, the cleaning service was great. The only fallback was the toilet at night would not flush right, and the refrigerator was not getting cool.

Plussat: Clean, good atmosphere and happy staff. Very pleasant environment. About 20 minutes from the airport. Very easy to get around. Pool and small gym on site. No free weights. Just cardio and pulleys.

Miinukset: Food is only available from 5-10pm - not ideal after we were traveling all day. Location is a bit odd but the hotel is nice nonetheless.

Plussat: The room was clean and it was easy to come and go.

Miinukset: The bathroom was poorly maintained and designed. The towel drying rack is in the shower. The automatic light shuts off when you're in the shower. The handle for shower adjustment was so loose it barely stayed on. The toilet knocked very loud every time you flushed. A friend's AC didn't work for the duration of the weekend. Breakfast was expensive. There was some party shouting in the lobby until midnight which could be heard on the third floor.

Plussat: I love the rooms so clean

Plussat: Great location to restaurants and shopping centers

Miinukset: Not the cleanest room I've stayed in

Plussat: Room was clean, Check in was efficient, easy access to and from location.

Plussat: As an older woman traveling solo I appreciate d having a restaurant on premise so I didn’t have to go out again. Bed was quite comfortable. Towels were thick. Loved the soap and body lotion provided

Miinukset: Room showed some minor signs of wear. TV channel guide was out of date. My meal at bar was fine, although my burger was not cooked as requested.

Plussat: Kids loved pool. Parents enjoyed bar by pool

Miinukset: Parts of hotel had a musty smell

Plussat: Love the room it was nice and comfortable and very relaxing!!

Miinukset: Didn't like that we had to check out so early and we checked in so late

Plussat: The staff were all friendly and very helpful. The front fest manager tried hard to assist with a minor issue. Great spot & close to sporting events & other sites in Jacksonville, FL.

Miinukset: The TV had a SAP that we were unable to turn off. I learned some Spanish however I prefer to understand my program.

Plussat: Staff was fast and friendly during check in and out. Rooms were nice size and clean, bed was very comfy

Plussat: one two three four five six seven eight nine ten eleven twelve thirteen fourteen fifteen. Bar tender was nice!

Miinukset: Front desk staff not very friendly.

Plussat: Wonderful room. Great stay wish I stayed longer. Also great price.

Miinukset: Everything was great

Plussat: We had a great stay : the hotel looks brand new, very clean. The breakfast was perfect! (One of the best I ever had in a hotel)